Berlitz

  www.berlitz.com
  www.berlitz.com

Berlitz Reviews

Updated November 20, 2014
Updated November 20, 2014
153 Reviews
2.7
153 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark W. Harris
20 Ratings

Review Highlights

Pros
  • The work environment is pleasant (in 12 reviews)

  • It's better and has more flexible schedule than Aeon and others (in 8 reviews)


Cons
  • Extremely low pay- minimum wage (in 9 reviews)

  • No opportunities for advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful people and atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative
    Current Employee - Service Representative

    I have been working at Berlitz full-time

    Pros

    The benefits are not bad and people are wonderful.

    Cons

    The salary is not very competitive.

    Recommends
    Approves of CEO
  2.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Language Center Director in Miami, FL
    Former Employee - Language Center Director in Miami, FL

    I worked at Berlitz full-time (more than 10 years)

    Pros

    Berlitz is a global training company and has provided various types of training to their employees to meet the company's needs. Excellent methodology and a growing product offering via online and cultural programs as well as Leadership programs for companies.

    Cons

    Berlitz has lost it's appeal by constant upper management changes that have the company changing directions constantly and has affected their market share over the last 5 years. In addition to poor upper management practices Berlitz has lost touch with reality as to the customer's needs. It has allowed the competition to grow their market share by over pricing their products and lack of creativity in finding the right programs to meet the customer's needs.
    There is very little room for growth within the company after you become a manager.

    Advice to ManagementAdvice

    Keep to the philosophy of being a premium brand however understand that you can be a premium brand yet it can also be affordable to a large audience. Starbucks has a 6 dollar cup of coffee but it also has a 2 dollar cup. Yet both are from premium brand company. In addition the management style used by Berlitz is to intimidate rather than mentor. Fear management can only last so long. Berlitz will loose their bright managers because ultimately who wants to feel threatened at work on a daily basis. The career tract at Berlitz needs to be re-evaluated and find ways to promote those who are successful.

    Negative Outlook
    Approves of CEO
  3.  

    Great People, Poor Pay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz

    Pros

    Wonderful coworkers. Also a great opportunity to tutor interesting students.

    Cons

    Very low hourly pay rate.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Berlitz as a contractor

    Pros

    People are great, hourly rate competitive, easy to work with

    Cons

    Contract work was dependent on client demand, so hours not regular, although that is the nature of freelance/contract employment.

    Recommends
  6.  

    Great students, great staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - English Teacher in Atlanta, GA
    Current Employee - English Teacher in Atlanta, GA

    I have been working at Berlitz part-time (more than an year)

    Pros

    Excellent office space, nice managers, flexible schedule.

    Cons

    Low pay, not enough hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good people at mid level, non-strategic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz

    Pros

    Good brand. good colleagues. Global coverage

    Cons

    Non-strategic management. Declining business being managed in a very short term way

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Atmosphere is negative, staff is underpaid and overworked; most employees are friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Berlitz

    Pros

    Most teachers work hard and even though training is lacking, they are professional and try to deliver a good product.

    Cons

    Management seems to have lost direction, the main purpose seems to be to sell as many lessons as possible, employee turnover is very high due to minimal training, guidance and low pay.

  9.  

    Teaching at Berlitz

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Language Instructor in Vienna, VA
    Current Employee - Language Instructor in Vienna, VA

    I have been working at Berlitz part-time (more than an year)

    Pros

    They provide basic training for teaching a language using their method. You don't have to have had prior experience as a teacher to get a job there. It could be good for getting experience teaching. Also good if you have a flexible schedule and you don't really need the income (second or part time job)

    Cons

    I would say that pay was the biggest issue. I never knew if I was going to have work and for how long. There wasn't that much feed back on how I was doing. I felt a bit like I was on my own on how to follow their method. Here is the book...go teach

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Lowest pay rate ever... Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Language Instructor in Vienna, VA
    Former Employee - Language Instructor in Vienna, VA

    I worked at Berlitz part-time (less than an year)

    Pros

    Training provided, fellow teachers and some of the staff.

    Cons

    Very low salary.
    Poor managerial practices.

    Advice to ManagementAdvice

    Offer better compensation to limit employees turnover.

    Some managerial employee need to be replaced (poor management practices, unprofessional demeanor).

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Great Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - English Instructor in New York, NY
    Current Employee - English Instructor in New York, NY

    I have been working at Berlitz part-time

    Pros

    I can honestly say Berlitz was the most positive work experience I have had. The instructional managers are extremely helpful and supportive and provide great ideas and feedback. It's common to go from teaching a class of six 5 year olds to teaching a middle aged Japanese banker to a group class of Brazilian fashion designers in one day. It's always fun and interesting, and the variety of classes has really helped me become more dynamic and grow as a teacher.
    The support of the managers and fellow instructors at the Rockefeller Center location is unbelievable. I've never worked with such truly caring and kind people.

    Cons

    The teaching schedule changes daily and is emailed every night, which can be a bit frustrating. Even so, the staff is very good about covering classes if you are not available for the scheduled time.
    The online training is very tiring and not as comprehensive as it could be. On-site training would probably be more beneficial.

    Advice to ManagementAdvice

    The management team here is one of the best I have ever encountered. They are all amazing. If I ever have any questions, concerns, or needs, the managers are always here to help in anyway.

    Recommends
    Positive Outlook

Work at Berlitz? Share Your Experiences

Berlitz

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.