Berlitz

  www.berlitz.com
  www.berlitz.com

Berlitz Reviews

Updated December 17, 2014
Updated December 17, 2014
159 Reviews
2.7
159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark W. Harris
20 Ratings

Review Highlights

Pros
  • The work environment is pleasant (in 12 reviews)

  • It's better and has more flexible schedule than Aeon and others (in 8 reviews)


Cons
  • Extremely low pay- minimum wage (in 9 reviews)

  • No opportunities for advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    English Instructor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz

    Pros

    The students you get are great and they really want to learn. The flexibility in scheduling is great and the managers at the learning center are completely understanding.

    Cons

    They pay could be better, but this is the type of job that is geared more towards people who are looking for something to do in their spare time

  2.  

    Berlitz is a good company to work for as a starting job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY

    I worked at Berlitz full-time (more than 3 years)

    Pros

    Great employees who are dedicated to their work and careers.

    Cons

    Can be a little difficult to get a salary increase.

    Advice to ManagementAdvice

    Better compensation would help to keep top talent.

  3.  

    Mediocre

    Former Employee - ESL Teacher
    Former Employee - ESL Teacher

    I worked at Berlitz part-time (less than an year)

    Pros

    Very nice staff, decent library.

    Cons

    The methodology works only for low levels, once you reach higher levels you're left to your own devices. Very low pay.

    Advice to ManagementAdvice

    Revamp image and methodology.

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  5.  

    Language Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz part-time (more than 3 years)

    Pros

    Loved the opportunity to meet so many different people.

    Cons

    Feels like volunteer work when you look at the salary. Most work here for the love of the job and those they are helping, not for the compensation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Wonderful people and atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative
    Current Employee - Service Representative

    I have been working at Berlitz full-time

    Pros

    The benefits are not bad and people are wonderful.

    Cons

    The salary is not very competitive.

    Recommends
    Approves of CEO
  7.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Language Center Director in Miami, FL
    Former Employee - Language Center Director in Miami, FL

    I worked at Berlitz full-time (more than 10 years)

    Pros

    Berlitz is a global training company and has provided various types of training to their employees to meet the company's needs. Excellent methodology and a growing product offering via online and cultural programs as well as Leadership programs for companies.

    Cons

    Berlitz has lost it's appeal by constant upper management changes that have the company changing directions constantly and has affected their market share over the last 5 years. In addition to poor upper management practices Berlitz has lost touch with reality as to the customer's needs. It has allowed the competition to grow their market share by over pricing their products and lack of creativity in finding the right programs to meet the customer's needs.
    There is very little room for growth within the company after you become a manager.

    Advice to ManagementAdvice

    Keep to the philosophy of being a premium brand however understand that you can be a premium brand yet it can also be affordable to a large audience. Starbucks has a 6 dollar cup of coffee but it also has a 2 dollar cup. Yet both are from premium brand company. In addition the management style used by Berlitz is to intimidate rather than mentor. Fear management can only last so long. Berlitz will loose their bright managers because ultimately who wants to feel threatened at work on a daily basis. The career tract at Berlitz needs to be re-evaluated and find ways to promote those who are successful.

    Negative Outlook
    Approves of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz

    Pros

    -People:
    Your fellow teachers are generally very friendly and helpful.

    -Materials & Method:
    While some of the Berlitz material is a bit outdated, the textbooks and teacher manuals are overall very easy to use and self-explanatory. The Berlitz Method truly is one of the most efficient and effective ways to teach a foreign language and students excel very quickly because of that.

    -Prep time & evaluation:
    Since the material is good, you don't really need much time outside of class to prep for lessons. Also, the homework you have to assign is basic and can be reviewed in a few minutes in the next class, so there is no real "grading" as with other teaching jobs. You occasionally have to fill out progress reports on students but again, pretty simple and straightforward.

    Cons

    -No creative freedom, no room to grow, nothing new to learn:
    Berlitz is unique due to its method & material, but the instructor is only party of the product. While an instructors personality and teaching style inevitably manifests in each lesson, the instructor has to follow the Method step-by-step. Each lesson is "monitored" (ie filmed) and teachers are given feedback sessions in which they are given a number score out of five. This practice is to ensure the quality of the instructors as well as to confirm that the Berlitz Method is being executed properly; however, being heavily monitored and having every aspect of my work performance dissected was often the opposite of constructive and certain aspects of the reviews were unnecessary, irrelevant, and discouraging.

    Again, as an instructor at Berlitz, you are part of the product and must teach in the exact way they want you to teach. If you are looking for a temporary teaching job to get started in a teaching career, or if you are looking for a brief stint abroad in a big city in China, or if you need a visa/some cash while you work on your own projects, then this is a sufficient employment option, as it is very easy. But if you are looking to advance your career in teaching/education, this is not a great option since there is little room for creative freedom, and no real challenge.

    -Schedule:
    Something that they fail to mention until they've gotten you to sign the contract is that you do not know your teaching schedule until the day before, and you are required to call the office every afternoon to confirm your schedule for the following day. They create the schedule for the week but refrain from giving it to you on a weekly basis, most likely to maintain control over your schedule so that you are available to them whenever they need you.

    -Salary:
    The hourly pay is minimum wage, and your salary is based on how many lessons are scheduled to you. Sometimes there are simply not enough students for you to have enough work to survive. This con ties in with the above-mentioned scheduling issue, as their scheduling process makes it difficult for you to find another part-time job (unless you find another one with equally inconsistent and unreliable hours and are okay with simply getting by on a daily basis). As a native English speaker in China, you could make three times as much at any other school, language center, or even as a private tutor.

    Advice to ManagementAdvice

    Treat your instructors better since they are the face of the company, the ones who execute the method, and the reason your students come back or refer others. The turnover rate would be way lower if there were more incentives to stay. Rather than using fear management, create an environment in which employees feel more valued and supported.

    Doesn't Recommend
    Negative Outlook
  9.  

    Great People, Poor Pay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Berlitz

    Pros

    Wonderful coworkers. Also a great opportunity to tutor interesting students.

    Cons

    Very low hourly pay rate.

  10.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Berlitz as a contractor

    Pros

    People are great, hourly rate competitive, easy to work with

    Cons

    Contract work was dependent on client demand, so hours not regular, although that is the nature of freelance/contract employment.

    Recommends
  11.  

    Great students, great staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - English Teacher in Atlanta, GA
    Current Employee - English Teacher in Atlanta, GA

    I have been working at Berlitz part-time (more than an year)

    Pros

    Excellent office space, nice managers, flexible schedule.

    Cons

    Low pay, not enough hours.

    Recommends
    Neutral Outlook
    No opinion of CEO

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