Bertucci's

  www.bertuccis.com
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Bertucci's Reviews

Updated August 16, 2014
Updated August 16, 2014
50 Reviews

3.3
50 Reviews
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David G. Lloyd
10 Ratings

Employee Reviews

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  1.  

    Great place to work for high school students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Warrington, PA
    Current Employee - Hostess in Warrington, PA

    Pros

    Fun work environment, easy work, face paced

    Cons

    Low pay, management is not organized

    Advice to ManagementAdvice

    Better training, take job more seriously

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook  in  Glastonbury, CT
    Current Employee - Line Cook in Glastonbury, CT

    Pros

    The only upside is having my friends around me at my work

    Cons

    There is a lack of teamwork between the cooks, front of the house, and managers. A lot of the people here tend to try to find the easy way out or are lazy. I literally hate working here. As a cook you're not allowed to eat any of the food unless paid for. I personally work my butt off every night to make sure that my station is cleaned and all the managers care about is their labor hours ( getting you out early). I"m a guy that likes to do a good job because my name is on it. That tends to mean nothing here. Everyone is too worried about themselves than to work as a team. I would never recommend working in salad here especially. I HATE IT!!! Working pizza is the best for a cook. Also the waiters and front of the house get all the praise and attention with things like money prizes for making the most money.... really... you made a boat load of money and you get more? what about the cooks, and dishwashers that bust their humps to get your food. Also the servers have no respect for the cooks and you are always given an attitude.

    Advice to ManagementAdvice

    Work on the teamwork in the building! help the servers and the cooks appreciate one another and realize it's not all about yourself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Decent for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Boston, MA
    Current Employee - Hostess in Boston, MA

    Pros

    Flexible schedule. Decent pay. Great co-workers.

    Cons

    Management wasn't adequate. You could tell she played favorites (especially with the male employees)

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter  in  Fresno, CA
    Current Employee - Waiter in Fresno, CA

    Pros

    Good food ok thats it

    Cons

    Bad customers ok thats it

    Advice to ManagementAdvice

    Keep up the good work?

    Positive Outlook
    Approves of CEO
  6.  

    Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Needham, MA
    Former Employee - Host in Needham, MA

    Pros

    I Didn't have a lot of work to do when it was slow and I usually got to leave earlier than other co-workers.

    Cons

    They rarely had me working more than 15 hours a week and when it was busy management often did a poor job delegating responsibilities or was understaffed. In one instance when it busy I making sure that none of the waiters would be overwhelmed so we had a 10-15 minute wait. My manager at the time came up and seated all of the customers against my best judgment, within 10 minutes 3 separate waiters yelled at me for overwhelming them with too many customers.

    Advice to ManagementAdvice

    Don't micro manage your employee's and follow through with your promises when hiring new employee's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fast environment for quick money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Cambridge, MA
    Former Employee - Server in Cambridge, MA

    Pros

    Being a server here allows you to set your own schedule which is helpful if you are a college student.

    You can work as little as 1 or 2 shifts and make $150 on a very good night.

    Great way to meet people and make connections for future opportunities.

    Cons

    Very, very fast paced work environment.

    High stress during peak days and hours.

    Off peak hours and days you make very little money depending on the location of your restaurant, do your homework on the location.

    Advice to ManagementAdvice

    Training of servers should be more comprehensive. I did not feel as if I knew the computer system well enough when I started.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Decent part-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    Pros

    -you get a portion of the servers's tip-out which is cool
    -if you worked there part-time for a couple of months, save the tip-out money, it can add up!
    -ideal time to get hired/work at restaurants is september-january because that's when a lot of holidays come up, families eat out, and you get more tip.
    -my boss was friendly and flexible
    -servers I've worked with were nice and approachable
    -everyone helps each other out

    Cons

    -start off minimum wage
    -extended work hours especially if your shift is near closing time
    -expect your work shift to be cut if it is not busy, or extended if it gets crowded
    -on holiday weekends, expect to work long hour shifts

    Advice to ManagementAdvice

    -increase minimum wage

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    A varied experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    Pros

    Fun staff, simple menu, much easier than waiting tables at a high end restaurant

    Cons

    Inconsistent management, huge variation in tips from night to night/location

    Advice to ManagementAdvice

    Care about what matters like good service with your waiters and don't nit pick little things that are irrelevent. Also hire enough staff

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    great working enviroment in nice area!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - G M  in  Highwood, IL
    Former Employee - G M in Highwood, IL

    Pros

    great boss- nice customers-nice employees

    Cons

    long hours- sometimes below average tips

    Advice to ManagementAdvice

    keep up the good work, nice place to dine

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    No respect for employees

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    If in a good location, money can be steady.

    Cons

    No respect for employees, questionable business practices.

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