Bertucci's
3.1 of 5 48 reviews
www.bertuccis.com Northborough, MA 5000+ Employees

Bertucci's Reviews

Updated Jul 9, 2014

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3.1 48 reviews

                             

80% Approve of the CEO

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David G. Lloyd

(10 ratings)

62% of employees recommend this company to a friend
48 Employee Reviews
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    Decent for a college student

    Hostess (Current Employee)
    Boston, MA

    ProsFlexible schedule. Decent pay. Great co-workers.

    ConsManagement wasn't adequate. You could tell she played favorites (especially with the male employees)

    Yes, I would recommend this company to a friend

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    It was fine

    Waiter (Current Employee)
    Fresno, CA

    ProsGood food ok thats it

    ConsBad customers ok thats it

    Advice to Senior ManagementKeep up the good work?

    – I'm optimistic about the outlook for this company

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    Host

    Host (Former Employee)
    Needham, MA

    ProsI Didn't have a lot of work to do when it was slow and I usually got to leave earlier than other co-workers.

    ConsThey rarely had me working more than 15 hours a week and when it was busy management often did a poor job delegating responsibilities or was understaffed. In one instance when it busy I making sure that none of the waiters would be overwhelmed so we had a 10-15 minute wait. My manager at the time came up and seated all of the customers against my best judgment, within 10 minutes 3 separate waiters yelled at me for overwhelming them with too many customers.

    Advice to Senior ManagementDon't micro manage your employee's and follow through with your promises when hiring new employee's.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Decent part-time experience

    Hostess (Former Employee)

    Pros-you get a portion of the servers's tip-out which is cool
    -if you worked there part-time for a couple of months, save the tip-out money, it can add up!
    -ideal time to get hired/work at restaurants is september-january because that's when a lot of holidays come up, families eat out, and you get more tip.
    -my boss was friendly and flexible
    -servers I've worked with were nice and approachable
    -everyone helps each other out

    Cons-start off minimum wage
    -extended work hours especially if your shift is near closing time
    -expect your work shift to be cut if it is not busy, or extended if it gets crowded
    -on holiday weekends, expect to work long hour shifts

    Advice to Senior Management-increase minimum wage

    Yes, I would recommend this company to a friend

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    Fast environment for quick money

    Server (Former Employee)
    Cambridge, MA

    ProsBeing a server here allows you to set your own schedule which is helpful if you are a college student.

    You can work as little as 1 or 2 shifts and make $150 on a very good night.

    Great way to meet people and make connections for future opportunities.

    ConsVery, very fast paced work environment.

    High stress during peak days and hours.

    Off peak hours and days you make very little money depending on the location of your restaurant, do your homework on the location.

    Advice to Senior ManagementTraining of servers should be more comprehensive. I did not feel as if I knew the computer system well enough when I started.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    A varied experience

    Server (Former Employee)

    ProsFun staff, simple menu, much easier than waiting tables at a high end restaurant

    ConsInconsistent management, huge variation in tips from night to night/location

    Advice to Senior ManagementCare about what matters like good service with your waiters and don't nit pick little things that are irrelevent. Also hire enough staff

    Yes, I would recommend this company to a friend

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    great working enviroment in nice area!

    G M (Former Employee)
    Highwood, IL

    Prosgreat boss- nice customers-nice employees

    Conslong hours- sometimes below average tips

    Advice to Senior Managementkeep up the good work, nice place to dine

    Yes, I would recommend this company to a friend

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    No respect for employees

    Anonymous Employee (Former Employee)

    ProsIf in a good location, money can be steady.

    ConsNo respect for employees, questionable business practices.

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    fun coworkers, tasty food!

    Server (Former Employee)
    Boston, MA

    Prossociable coworkers, food discounts & good money to be made

    Conslate hours, hard to get shifts covered

    Advice to Senior Managementfree on-shift meals for servers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was a good part time job.

    Anonymous Employee (Current Employee)

    ProsFlexible Schedule, and a pleasant work environment

    ConsDemanding requirements for a part time position.

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