Bertucci's

  www.bertuccis.com
  www.bertuccis.com

Bertucci's Reviews

Updated November 17, 2014
Updated November 17, 2014
57 Reviews
3.2
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bill Freeman
0 Ratings

Review Highlights

Pros
  • food is good ,,,manager love the food they even invite friends and family to eat (in 9 reviews)

  • Flexible Schedule, and a pleasant work environment (in 3 reviews)


Cons
  • Extremely high turnover with new employees (in 3 reviews)

  • There also needs to be monetary support for current restaurants that need additional materials or updates (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter in Fresno, CA
    Current Employee - Waiter in Fresno, CA

    I have been working at Bertucci's full-time (more than an year)

    Pros

    Good food ok thats it

    Cons

    Bad customers ok thats it

    Advice to ManagementAdvice

    Keep up the good work?

    Positive Outlook
    Approves of CEO
  2.  

    Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Needham, MA
    Former Employee - Host in Needham, MA

    I worked at Bertucci's part-time (less than an year)

    Pros

    I Didn't have a lot of work to do when it was slow and I usually got to leave earlier than other co-workers.

    Cons

    They rarely had me working more than 15 hours a week and when it was busy management often did a poor job delegating responsibilities or was understaffed. In one instance when it busy I making sure that none of the waiters would be overwhelmed so we had a 10-15 minute wait. My manager at the time came up and seated all of the customers against my best judgment, within 10 minutes 3 separate waiters yelled at me for overwhelming them with too many customers.

    Advice to ManagementAdvice

    Don't micro manage your employee's and follow through with your promises when hiring new employee's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Decent part-time experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Bertucci's part-time (less than an year)

    Pros

    -you get a portion of the servers's tip-out which is cool
    -if you worked there part-time for a couple of months, save the tip-out money, it can add up!
    -ideal time to get hired/work at restaurants is september-january because that's when a lot of holidays come up, families eat out, and you get more tip.
    -my boss was friendly and flexible
    -servers I've worked with were nice and approachable
    -everyone helps each other out

    Cons

    -start off minimum wage
    -extended work hours especially if your shift is near closing time
    -expect your work shift to be cut if it is not busy, or extended if it gets crowded
    -on holiday weekends, expect to work long hour shifts

    Advice to ManagementAdvice

    -increase minimum wage

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fast environment for quick money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Cambridge, MA
    Former Employee - Server in Cambridge, MA

    I worked at Bertucci's part-time (less than an year)

    Pros

    Being a server here allows you to set your own schedule which is helpful if you are a college student.

    You can work as little as 1 or 2 shifts and make $150 on a very good night.

    Great way to meet people and make connections for future opportunities.

    Cons

    Very, very fast paced work environment.

    High stress during peak days and hours.

    Off peak hours and days you make very little money depending on the location of your restaurant, do your homework on the location.

    Advice to ManagementAdvice

    Training of servers should be more comprehensive. I did not feel as if I knew the computer system well enough when I started.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    A varied experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Bertucci's part-time (more than an year)

    Pros

    Fun staff, simple menu, much easier than waiting tables at a high end restaurant

    Cons

    Inconsistent management, huge variation in tips from night to night/location

    Advice to ManagementAdvice

    Care about what matters like good service with your waiters and don't nit pick little things that are irrelevent. Also hire enough staff

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    No respect for employees

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bertucci's

    Pros

    If in a good location, money can be steady.

    Cons

    No respect for employees, questionable business practices.

  8.  

    great working enviroment in nice area!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - G M in Highwood, IL
    Former Employee - G M in Highwood, IL

    I worked at Bertucci's full-time

    Pros

    great boss- nice customers-nice employees

    Cons

    long hours- sometimes below average tips

    Advice to ManagementAdvice

    keep up the good work, nice place to dine

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    fun coworkers, tasty food!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Boston, MA
    Former Employee - Server in Boston, MA

    I worked at Bertucci's part-time (more than an year)

    Pros

    sociable coworkers, food discounts & good money to be made

    Cons

    late hours, hard to get shifts covered

    Advice to ManagementAdvice

    free on-shift meals for servers

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    It was a good part time job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bertucci's

    Pros

    Flexible Schedule, and a pleasant work environment

    Cons

    Demanding requirements for a part time position.

  11.  

    Great job in your twenties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender, Server,
    Former Employee - Bartender, Server,

    I worked at Bertucci's full-time (more than 10 years)

    Pros

    Your experience will depend on the particular store you work in and the relationship you have with the management. If you are are hard working and well liked there is quite a bit of money to be made.

    Cons

    Upper management is disconnected with the needs of the staff. Very focused on the financials and not the quality of life of the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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