Best Buy Reviews in Austin, TX Area

Pros

Fun and exciting work environment
Pay is fair for the amount of responsibility
Constant learning for all employees as technology changes.

Cons

Only full time employees have email access, reduces communication to a crawl.
Upper management hired and promoted from tenure not their business prowess.

Pros

You are offered a flexible schedule and discount

Cons

Petty retail environment and pushed services

Advice to Senior Management

Act in an upfront manner with your employees.

Pros

Work with school schedule/flexible hours
Decent Discount
Friendly Customers (for the most part)
Friendly Coworkers (for the most part)
Higher than minimum wage pay

Cons

Overworked - Part time working full time hours
Not enough training
Unreasonable expectations
Managers not communicating well
Overall lack of communication throughout the store
Pay not enough for what's expected of employees
Too much is expected of cashiers and all employees in general
High turnover rate

Advice to Senior Management

It's difficult for employees to keep up with things when they change every month. While I understand that it is a business and it must change, the expectations that the management has for its employees are way too high. Challenges are great and it's important to set goals, but there shouldn't be so much pressure put on employees. The communication between the managers is absolutely terrible. Each manager has a different way of doing things and they are never on the same page. The turnover rate is also incredibly high, as soon as I get to know everyone in my store, there's a whole batch of new people that need to be trained.

Pros

Met friends for life, Rewarding customer base, Relaxed atmosphere, Having Fun while being the best, Challenge and change, and of course the discount.

Cons

You will always have customers that get under your skin... i dont have anything really bad to say. Maybe senior supervisor could be chosen better.

Advice to Senior Management

Dont change what our incentive to work for best buy, when I got hired on we were ""sold" on certain things that have been taken away from us.

Pros

Steady. Chance to grow as a customer service representative. There can be employment opportunities depending on if your bosses give you credit.

Cons

Can be very frustrating to see your work not appreciated or have your words work against you. It seems that there is lack of interest for feedback. If its not positive feedback then you are not a team player.

Advice to Senior Management

Can be very frustrating to see your work not appreciated or have your words work against you. It seems that there is lack of interest for feedback. If its not positive feedback then you are not a team player. You are the buffer between those that work underneath you and those above you. Give credit to those that deserve it or at least recognize those that do an outstanding job. Not only so that they can feel appreciated but also so that people above you can recognize people that they don't have a direct connection to.

Pros

Good pay on the retail scale.
Lots of benefits of being an employee. Strong company.

Cons

Big company, sometimes you can go by unnoticed.
Things move slowly company wise.

Advice to Senior Management

Maintain respect and encouragement for employees who show a desire to work there. Listen to what employees have to say when it comes to making their respectable department better for both the business aspect and the customer aspect.

Pros

Friendly environment. Exciting and fast paced work. The weekend meetings wake you up and motivate you to work hard, especially with the good food and drinks.

Cons

Sometimes you get crazy customers just like any other retail store. Some managers get on power trips sometimes but usually get over it.

Advice to Senior Management

Awesome management overall. There are some bad apples, but most of the management are nice and do a great job at improving customers' and employee's appeal to the retailer.

Pros

Most would just mention the discount and be done with it. I personally enjoy my job, and if you're the type that has technical skills, you get to exercise those skills from time to time. It's a great place to build up experience if you plan to go into the field of IT. Also, it'll show you a bit about how you handle pressures of time, management, clients, and coworkers. As long as you are the type to understand this is your job that you have been hired to do, and you're doing Best Buy a favor by being there, it will be a good job for you. Having knowledge coming in is always a plus, as you can learn on the job, but it will be more of a sink or swim experience. It might not end well, and you might get transferred out of the department due to lack of useful knowledge.

Cons

There isn't much room for advancement, unless you don't have a problem stepping on people as you advance up the ranks. Depending on how old you are, you may have a great time adjusting to your new surroundings, or not so great. Most people I work with are either in high school or mid-twenties, and are very social people. This isn't a good company to work for if you're not a social person, and if you cringe when someone says hi to you, I'd advise to look elsewhere for employment. Aside from the huge pressure of selling items like 'Black Tie Protection' 'BuyBack' & 'Credit Apps', I've seen some people really shine, despite the obstacles in front of them.

Advice to Senior Management

In the 3+ years working for the company, I see people loathe working because there's no personal culture within the stores. On the videos that we're shown, there are always energetic, happy people that are thrilled about what they do. It would be nice to work in a place with that much energy. I personally believe the ViewPoint surveys that are taken aren't really effective. Before I moved to another store, I personally gave low scores for 2 years (with constructive comments) just to see if anything would change as a result. No such change happened, or was even mentioned. I have since moved to another store with a little better working environment, but I'm slowly starting to notice the same things happen again.

Pros

Best buy is a great place for work. Good for young careers to begin. You can learn lots about sales, support and electronics from this experience.

Cons

The senior mgmt is great, but the supervisors have a tendency to have more power than necessary and can become a little greedy.

Advice to Senior Management

Providing the employee is worth it, promotions within a store are nearly impossible, for new positions you have to constantly move to new locations.

Pros

Learn how to connect with people.
Always up to date with new technology

Cons

At times, some supervisors were power-happy.

Advice to Senior Management

When I worked at Best Buy I was still young (in high school). I sometimes felt that since I was younger than other workers that my abilities were doubted. I felt that I can do anything I set my mind to, but since my superiors seemed to doubt me, I was not encouraged.