Best Buy Reviews in Boston, MA Area

Pros

People, Pay and the discount

Cons

Immaturity of how some managers handle things

Advice to Senior Management

Dont play favorites

Pros

You get to be close to the cutting edge of consumer technology

Cons

Senior management does not value its college educated employees in a way that would allow for them to grow within their system

Advice to Senior Management

Create a program to keep your employees who are getting their degrees from leaving BB and going to work in other fields.

Pros

The company is growing quick and fast so a lot of growth opportunities if you are willing to network hard and work even harder than everyone else, like any other place I suppose. Monthly bonus.

Cons

No commision, which was fine at the beginning when it was primarily about customer satisfaction than metrics. The company has become increasingly more aggressive about business goals, so the increase in stress should be rewarded with a nice commission, in addition to the bonus.

Advice to Senior Management

Please look into offering bonuses to current employees. There is a lot of competition out there, and they offer commissions. Also the new employee discount plan is lame.

Pros

great to pay the bills when you're young

Cons

management is terrible, no focus on employee engagement anymore.

Advice to Senior Management

start looking for other jobs.

Pros

great employee community, and culture

Cons

retail work space and hours

Pros

- Very tight community.
- Fast paced environment (never a dull moment for sure).
- A plethora of resources available to those who know how to look for it.
- By far the most valuable learning experience in the computer repair field (not a replacement for college, but gives you real world experience that is far more diverse than any corporate environment).
- Sales skills are ones that will be used throughout your life. Especially when negotiating with someone.
- The employee discount was great... until they changed it. Now it's just meh (but I'll still take it lol).
- I have never had a problem with getting time off (although my schedule makes me scratch my head sometimes).

Cons

- Management will never see eye to eye with you, it's their way or the highway.
- With the way the payroll system is set up, negotiating a raise is impossible.
- Around back to school time, it's always a surprise that suddenly we have no-one to cover morning or mid day shifts, and hiring to compensate for this is never done in time.
- Best Buy used to offer many great benefits; over the past couple years they have been whittling them away.
- I realize this may be an extreme worst case scenario, but it's something to look out for: For a while, I had to scrutinize my pay stub. This was because someone was stealing time from me and other employees in the building. That person is no longer with the company.

Advice to Senior Management

Please treat line level employees with respect by listening to their suggestions, instead of just throwing them away the instant you walk off. Don't be so closed minded about to philosophy of "living for today." If this company is to have a future, one has to look to the future, and get the hiring done before it becomes a problem. Rushed interviews just lead to incompetence that should have been weeded out. Also communication is key. If I was paid by the question "Who's manager on duty right now?" instead of my hourly wage, I could retire by age 35.

Pros

Generous pay, tight-knit co-workers, great discount.

Cons

Favoritism, unprofessional leadership, pressure to sell, high school type drama.

Advice to Senior Management

Less pressure and more coaching in regards to selling. More recognition and understanding for employees.

Pros

- the pay is higher than average
- a strong sense of team involvement is (almost) mandatory
- there is plenty to be gained in terms of knowledge and experience at Best Buy

Cons

- very little down time for most of the entry level jobs (constant work)
- the "culture" at Best Buy can almost make you feel as if you were part of a cult
- there are numerous online tests you are required to take fairly often
- you can't earn commissions

Advice to Senior Management

Overall, the company is still in business for a reason so I suppose you guys are doing something right. The only thing that I would suggest is to lower the prices on certain GSBTP plans as they often insult the customers by clearly being too high.

Pros

Best Buy is a good job with a lot of positions that offers anyone to grow, It is also a place that is full of second chances so it is very hard to lose your job.

Cons

People you work with can be incompetant at times, but thats what you will recieve when you do not work in professional america. If the people that worked at Best Buy were all great they wouldn't be working in Best Buy they would be working at some other higher paying job. Just remember not to sweat the small stuff.

Advice to Senior Management

I can only speak to experience of this one store that I work for but making sure things are consistent and that the management is well organized.

Pros

Discount, cool environment, a very fun place to work.

Cons

Management may not be supportive of your decisions at times.

Advice to Senior Management

Word