Best Buy Canada

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Best Buy Canada Reviews in Canada

Updated Jul 28, 2014

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All Employees Current Employees Only

3.1 142 reviews

65% Approve of the CEO

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Ron Wilson

(17 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 18 reviews)

  • There was a great work environment with fun team dynamics (in 14 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 8 reviews)

  • service plan is almost always imposed on customers for purely "numbers" driven motive (in 7 reviews)

More Highlights
142 Employee Reviews Back to all reviews
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in

     

    Little to no pressure from management, with a fantastic environment

    Anonymous Employee (Current Employee)

    ProsGreat salary, with little pressure. No issue time off and benefits

    ConsLack of ability to move up in the corporate ladder. Would have loved to stay with the company but had to move elsewhere

    Advice to Senior ManagementMake it easier to move up the ladder

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Company that needs to revisit its purpose for existing

    Mobile Sales Specialist (Former Employee) Toronto, ON (Canada)

    ProsMeeting new people and seeing new technology. Having the opportunity to purchase technology for cheaper when the company can't sell the product in time. Having very useful people around to help you with anything technology related. Geek Squad ready to help you with everything related to your computer of your TV.

    ConsPoor leadership and inconsistency through all levels of management. One manager may value one thing over another which creates confusion at the store level. Compensation must be revised. It is difficult to stay motivated on very low salary with minimal incentives to sell services. Some services were definite money grabs and lack of support for the customer after purchasing services was very disappointing. Moving up in the company required moulding into a very specific person and seeing the revolving door of managers throughout the years gives little incentive to move up in the company.

    Advice to Senior ManagementIncrease training opportunities and train managers to live company values

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pays the bills

    Computer Specialist (Current Employee) Calgary, AB (Canada)

    Pros- Awesome co-workers
    - Some managers are great
    - Laid back environment when store is slow
    - Excellent pay, above average
    - Good customer service experience
    - Good discounts on certain items

    Cons- Too much politics thrown around the store
    - Managers have over stepped their boundaries on occasion
    - Pressure to sell service rather than provide good customer service
    - Part-time hours are unpredictable and hard to get
    - Favouritism is trend in some stores with employees

    Advice to Senior ManagementI would recommend that upper, middle, and lower management take advice from their employees and help better structure the company. The restructuring of the company has impacted the behaviours of managers to it's employees in a negative way and it needs to change. The key to success with employee and manager relations is to providing what we want and releasing the pressure from sales in a more comfortable way rather than shoving PSP, TPP and geek squad services down customers throats.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great for part-time if you love electronics

    Home Solutions Specialist (Former Employee) London, ON (Canada)

    ProsBetter than minimum wage pay with benefits you can buy into.
    Lots of online training for product knowledge and information about the company and SOP.
    At least 2 weeks advanced schedule.

    ConsNo way to check your work schedule online.
    Everything connected to the internet must be accessed through proxy to HQ in BC so internet can be very slow. Further, the computers the employee's use for checking on inventory, ePOS (point of sales), etc. is heavily outdated and needs major upgrades.
    Product is relocated/reorganized so frequently and has multiple locations it is almost impossible to know exactly where they are.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    "Great People and a fun place to work!"

    Merchandise Manager (Former Employee) Burnaby, BC (Canada)

    ProsGreat opportunity to grow your career and gain amazing experience in a variety of areas. A strong management team that really tries to make sure every employee is positioned for success. The people really care about the company and they are very results oriented, it was great working with like minded individuals, it really fostered a strong sense of belonging and teamwork.

    ConsLeadership can become too involved with micro management which can interfere with your ability to execute your job properly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great while it lasted

    Supervisor (Former Employee) Toronto, ON (Canada)

    ProsGreat experience, easy promotions if you rub the right shoes.
    Great discounts.
    Good benefits for a retail position.
    Great co-workers.
    Flexible hours.

    ConsThe higher your position on the ladder, the less of a life you will have outside work.
    No training from management as you climb the ladder.
    High demands from management, but no instruction.

    Advice to Senior ManagementChoose your staff and store managers carefully.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    An ever changing environment

    Merchandise Manager (Former Employee) Burnaby, BC (Canada)

    ProsGood benefits and company works hard to communicate its objective and goals to its employees.

    ConsIts a high stress environment and you either keep up or move on.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Seasonal Repack associate

    Seasonal Repack Associate (Former Employee) Brampton, ON (Canada)

    ProsMinimum of three days availability, above average pay, employee discounts at both Futureshop and Bestbuy

    ConsHours may not be that great for people who are looking for 'fulltime' work but you could easily work 40+ hours when it approaches the x-mas/holiday shopping season

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A fun and fast-paced place to work

    Anonymous Employee (Current Employee)

    ProsThe company understands that happy employees are productive employees, and goes to great lengths to boost morale and provide perks. They're not the greatest perks in the world, but they're way better than the ones I've seen at other companies. Most of the people are great and there are lots of opportunities to have fun.

    ConsThe job responsibilities I've experienced have been high-pressure, at times unreasonably so. Some of the senior management focus more on end results and not the most logical or practical ways of achieving those results.

    Advice to Senior ManagementSqueezing your employees harder isn't necessarily the best way to improve the company's numbers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I had worked for the company for over 15 years

    Sales Associate (Former Employee) Burnaby, BC (Canada)

    ProsThe company values and guiding principle created a solid foundations for all levels, really focusing on Customer experiences and innovative ideas, selling some great and cool products with latest technology. On line business has been growing fast

    Consas on line biz grows, it started hurting the big box traffice

    Advice to Senior ManagementFocus on the core and transformations

    Yes, I would recommend this company to a friend

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