Best Buy Canada
3.2 of 5 171 reviews
www.bestbuycanadaltd.ca Burnaby, Canada 5000+ Employees

Best Buy Canada Reviews in Canada

Updated Jul 1, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.1 139 reviews

                             

62% Approve of the CEO

(no image)

Ron Wilson

(16 ratings)

59% of employees recommend this company to a friend
139 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great for part-time if you love electronics

    Home Solutions Specialist (Former Employee)
    London, ON (Canada)

    ProsBetter than minimum wage pay with benefits you can buy into.
    Lots of online training for product knowledge and information about the company and SOP.
    At least 2 weeks advanced schedule.

    ConsNo way to check your work schedule online.
    Everything connected to the internet must be accessed through proxy to HQ in BC so internet can be very slow. Further, the computers the employee's use for checking on inventory, ePOS (point of sales), etc. is heavily outdated and needs major upgrades.
    Product is relocated/reorganized so frequently and has multiple locations it is almost impossible to know exactly where they are.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    "Great People and a fun place to work!"

    Merchandise Manager (Former Employee)
    Burnaby, BC (Canada)

    ProsGreat opportunity to grow your career and gain amazing experience in a variety of areas. A strong management team that really tries to make sure every employee is positioned for success. The people really care about the company and they are very results oriented, it was great working with like minded individuals, it really fostered a strong sense of belonging and teamwork.

    ConsLeadership can become too involved with micro management which can interfere with your ability to execute your job properly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    An ever changing environment

    Merchandise Manager (Former Employee)
    Burnaby, BC (Canada)

    ProsGood benefits and company works hard to communicate its objective and goals to its employees.

    ConsIts a high stress environment and you either keep up or move on.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Seasonal Repack associate

    Seasonal Repack Associate (Former Employee)
    Brampton, ON (Canada)

    ProsMinimum of three days availability, above average pay, employee discounts at both Futureshop and Bestbuy

    ConsHours may not be that great for people who are looking for 'fulltime' work but you could easily work 40+ hours when it approaches the x-mas/holiday shopping season

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great while it lasted

    Supervisor (Former Employee)
    Toronto, ON (Canada)

    ProsGreat experience, easy promotions if you rub the right shoes.
    Great discounts.
    Good benefits for a retail position.
    Great co-workers.
    Flexible hours.

    ConsThe higher your position on the ladder, the less of a life you will have outside work.
    No training from management as you climb the ladder.
    High demands from management, but no instruction.

    Advice to Senior ManagementChoose your staff and store managers carefully.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Experience depends entirely on management

    Home Theatre Specialist/Mobile (Current Employee)
    Toronto, ON (Canada)

    ProsDiscount is pretty good (cost + 5%) as well as various employee purchase plans.
    Pay is above average
    Laid back environment when the store isn't busy
    Can move up in the company if committed

    ConsSelling like you're on commission.
    No work/life balance. Your availability must include ~3 weekdays and friday/sat/sun.
    In-store politics
    Depending on the location, management can make or break the store.
    I have seen favoritism at multiple locations (favored employees are given double standards)
    Job gets tedious and repetitious

    Advice to Senior ManagementRecognize that some mid-level management (seniors/supervisors) overstep their authority at times.
    Tone down the favoritism.
    Be consistent. Some associates can get away with anything while others get disciplined for much less.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    A fun and fast-paced place to work

    Anonymous Employee (Current Employee)

    ProsThe company understands that happy employees are productive employees, and goes to great lengths to boost morale and provide perks. They're not the greatest perks in the world, but they're way better than the ones I've seen at other companies. Most of the people are great and there are lots of opportunities to have fun.

    ConsThe job responsibilities I've experienced have been high-pressure, at times unreasonably so. Some of the senior management focus more on end results and not the most logical or practical ways of achieving those results.

    Advice to Senior ManagementSqueezing your employees harder isn't necessarily the best way to improve the company's numbers.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    I had worked for the company for over 15 years

    Sales Associate (Former Employee)
    Burnaby, BC (Canada)

    ProsThe company values and guiding principle created a solid foundations for all levels, really focusing on Customer experiences and innovative ideas, selling some great and cool products with latest technology. On line business has been growing fast

    Consas on line biz grows, it started hurting the big box traffice

    Advice to Senior ManagementFocus on the core and transformations

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Management changes quickly, but working with teammates is a great experience.

    Sales Associate (Former Employee)
    Burnaby, BC (Canada)

    ProsPretty relaxed when it is not busy. Management offers incredible hours for strong performers and they often have contests to who can sell the most services.

    ConsIf you think it's "No Commission, No Pressure", you're wrong. They monitor your numbers and sales managers will pressure you to do well. In the end, it's sales and you must be comfortable with selling and doing well.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    It'll be fun at first, then get boring real fast

    Computer Specialist (Current Employee)
    Toronto, ON (Canada)

    ProsDecent employee discounts on product/services
    Usually have hours if you want more
    Meet amazing people
    Learn a lot about products and how they work
    Continued learning through "quizzes"
    Managers have a big impact on the environment of the store, good managers, good store

    ConsPolitics always being thrown around in management
    Whole "No pressure" selling is complete B.S
    Booking time off can be difficult especially if your store hires a lot of part time students (during exam season)
    Don't seem to value part timers - seen as disposable work

    Advice to Senior ManagementStop the politics and start to open your eyes to keep valuable employees that do fabulous work to stay

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Best Buy Canada? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Best Buy Canada reviews and ratings in Canada — including employee satisfaction and approval rating for Best Buy Canada CEO Ron Wilson. All 139 reviews posted anonymously by Best Buy Canada employees.