Best Buy Canada
3.2 of 5 171 reviews
www.bestbuycanadaltd.ca Burnaby, Canada 5000+ Employees

Best Buy Canada Reviews

Updated Jul 1, 2014

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3.2 171 reviews

                             

62% Approve of the CEO

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Ron Wilson

(16 ratings)

61% of employees recommend this company to a friend
171 Employee Reviews
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Review Highlights

Pros:
  • "employee discount on a wide range of stuff"
    in 18 reviews
  • "There was a great work environment with fun team dynamics"
    in 14 reviews
Cons:
  • "Part time staff should be guarantee a set amount of hours"
    in 7 reviews
  • "service plan is almost always imposed on customers for purely "numbers" driven motive"
    in 7 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    favouritism is a big problem with management.

    Sales Associate (Current Employee)
    Markham, ON (Canada)

    ProsSomewhat relaxed environment
    Most of the people I work with are cool

    ConsManagement has poor communication
    They favor and promote people who don't deserve it
    Unorganized
    Frequently asked to stay later, and if you don't they give you a hard time

    Advice to Senior ManagementLearn to lead
    Treat all employees fairly
    Get your heads out of your asses

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Good learning experience, disorganized overall.

    General Manager (Former Employee)
    Vancouver, BC (Canada)

    ProsExperience across multiple areas of electronics, great basic retail training.

    ConsHigher level training is on a case by case basis and as such can be incredibly disorganized.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Career Opportunities
           
    • Disapproves of CEO

     

    Customer service representative (Rep 2), returns and exchanges counter.

    Customer Service Representative II (Current Employee)
    Calgary, AB (Canada)

    ProsFlexible hours, fun, relatively laid back environment.
    Good, low stress part time job for students.
    I worked here for over 3 years while in post secondary.
    Employee discounts, access to the latest in electronics.

    ConsNot getting paid commission yet getting pressured to meet sales targets so managers can get their bonuses.
    Large store means lots of employees and with that comes drama.

    Advice to Senior ManagementAppreciate your employees more, they are the reason you hit your targets...

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Business Process Manager

    Operations Product Process Manager (Former Employee)
    Burnaby, BC (Canada)

    ProsWell Structured Company that cares for its employees

    ConsSlow professional growth.
    Long working hrs at times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Career Opportunities
           
    • No Opinion of CEO

     

    Good place to start.

    Sales Associate (Former Employee)
    Richmond, BC (Canada)

    ProsRetail experience, co-workers, customer service experience, staff pricing.

    ConsTechnical and majority of decisions are only made by upper management, cutting down all the time, hours are not flexible at some stores.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    underpaid

    Anonymous Employee (Former Employee)

    Prosflexibility, easy, interactive, social, bleh

    Consmanagement issues, 10.15/hr, service jobs are terrible, people are unreasonable

    Advice to Senior Managementfind more effective ways to motivate employees

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Career Opportunities
           
    • No Opinion of CEO

     

    Great starter job

    Counter Intelligent Agent II (Former Employee)
    Burlington, ON (Canada)

    Pros- Fun, young environment
    - Decent pay
    - Perks/Benefits

    Cons- Corporate koolaid is practically on an IV drip
    - No commission = high pressure from supervisors to sell
    - Occasionally dishonest business practices with customers.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    A Good place to learn, but all technical decisions are made by High level managment

    Software Engineer (Current Employee)
    Vancouver, BC (Canada)

    ProsVery good friendly environment and team work

    ConsIs really hard to make any change in system and

    Advice to Senior ManagementListen to employees

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
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    • Comp & Benefits
           
    • Career Opportunities
           

     

    Crappy management

    Customer Service (Former Employee)
    Richmond, BC (Canada)

    ProsPays the bill, sometimes there's staff discount

    ConsThere were too managers and most of them were not on the same page. They pay you as low as legally possible and the general manager doesn't know what he's doing most of the times

    Advice to Senior ManagementGet someone who is capable and promote the staff who actually cares.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    nice place to work if you are young

    Anonymous Employee (Current Employee)

    Proswork is not hard for the money and benefits

    Consno commision at all so bad and good r all the same

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Glassdoor is your free inside look at Best Buy Canada reviews and ratings — including employee satisfaction and approval rating for Best Buy Canada CEO Ron Wilson. All 171 reviews posted anonymously by Best Buy Canada employees.