Best Buy Canada
3.2 of 5 171 reviews
www.bestbuycanadaltd.ca Burnaby, Canada 5000+ Employees

Best Buy Canada Reviews

Updated Jul 1, 2014

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3.2 171 reviews

                             

62% Approve of the CEO

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Ron Wilson

(16 ratings)

61% of employees recommend this company to a friend
171 Employee Reviews
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Review Highlights

Pros:
  • "employee discount on a wide range of stuff"
    in 18 reviews
  • "There was a great work environment with fun team dynamics"
    in 14 reviews
Cons:
  • "Part time staff should be guarantee a set amount of hours"
    in 7 reviews
  • "service plan is almost always imposed on customers for purely "numbers" driven motive"
    in 7 reviews
  • Show more review highlights

Reviews

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    • Approves of CEO

     

    Great place

    Anonymous Employee (Current Employee)

    ProsNice people, great place to work. Good place to work for college students. A lot of different departments to work in

    ConsShort hours if part time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Assistant Manager

    Anonymous Employee (Current Employee)

    Prosfast paced, great rewards, friendly people, development, culture, values based company, community involvement

    Consretail hours, upset customers, time management, salary managers working 50 hours/week

    Advice to Senior Managementtime management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Work/Life Balance
           
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    • Disapproves of CEO

    1 person found this helpful  

    Best Buy at a glance

    Senior (Current Employee)
    Beverly Hills, FL

    ProsYou'll meet and work with great people within your department.
    It really is a team environment.

    ConsManagement doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to Senior ManagementInstead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.

    Yes, I would recommend this company to a friend

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    Great for part-time if you love electronics

    Home Solutions Specialist (Former Employee)
    London, ON (Canada)

    ProsBetter than minimum wage pay with benefits you can buy into.
    Lots of online training for product knowledge and information about the company and SOP.
    At least 2 weeks advanced schedule.

    ConsNo way to check your work schedule online.
    Everything connected to the internet must be accessed through proxy to HQ in BC so internet can be very slow. Further, the computers the employee's use for checking on inventory, ePOS (point of sales), etc. is heavily outdated and needs major upgrades.
    Product is relocated/reorganized so frequently and has multiple locations it is almost impossible to know exactly where they are.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    "Great People and a fun place to work!"

    Merchandise Manager (Former Employee)
    Burnaby, BC (Canada)

    ProsGreat opportunity to grow your career and gain amazing experience in a variety of areas. A strong management team that really tries to make sure every employee is positioned for success. The people really care about the company and they are very results oriented, it was great working with like minded individuals, it really fostered a strong sense of belonging and teamwork.

    ConsLeadership can become too involved with micro management which can interfere with your ability to execute your job properly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    An ever changing environment

    Merchandise Manager (Former Employee)
    Burnaby, BC (Canada)

    ProsGood benefits and company works hard to communicate its objective and goals to its employees.

    ConsIts a high stress environment and you either keep up or move on.

    Yes, I would recommend this company to a friend

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    Seasonal Repack associate

    Seasonal Repack Associate (Former Employee)
    Brampton, ON (Canada)

    ProsMinimum of three days availability, above average pay, employee discounts at both Futureshop and Bestbuy

    ConsHours may not be that great for people who are looking for 'fulltime' work but you could easily work 40+ hours when it approaches the x-mas/holiday shopping season

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great while it lasted

    Supervisor (Former Employee)
    Toronto, ON (Canada)

    ProsGreat experience, easy promotions if you rub the right shoes.
    Great discounts.
    Good benefits for a retail position.
    Great co-workers.
    Flexible hours.

    ConsThe higher your position on the ladder, the less of a life you will have outside work.
    No training from management as you climb the ladder.
    High demands from management, but no instruction.

    Advice to Senior ManagementChoose your staff and store managers carefully.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Experience depends entirely on management

    Home Theatre Specialist/Mobile (Current Employee)
    Toronto, ON (Canada)

    ProsDiscount is pretty good (cost + 5%) as well as various employee purchase plans.
    Pay is above average
    Laid back environment when the store isn't busy
    Can move up in the company if committed

    ConsSelling like you're on commission.
    No work/life balance. Your availability must include ~3 weekdays and friday/sat/sun.
    In-store politics
    Depending on the location, management can make or break the store.
    I have seen favoritism at multiple locations (favored employees are given double standards)
    Job gets tedious and repetitious

    Advice to Senior ManagementRecognize that some mid-level management (seniors/supervisors) overstep their authority at times.
    Tone down the favoritism.
    Be consistent. Some associates can get away with anything while others get disciplined for much less.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • No Opinion of CEO

     

    I had worked for the company for over 15 years

    Sales Associate (Former Employee)
    Burnaby, BC (Canada)

    ProsThe company values and guiding principle created a solid foundations for all levels, really focusing on Customer experiences and innovative ideas, selling some great and cool products with latest technology. On line business has been growing fast

    Consas on line biz grows, it started hurting the big box traffice

    Advice to Senior ManagementFocus on the core and transformations

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Best Buy Canada reviews and ratings — including employee satisfaction and approval rating for Best Buy Canada CEO Ron Wilson. All 171 reviews posted anonymously by Best Buy Canada employees.