Best Buy Canada

www.bestbuycanadaltd.ca

Best Buy Canada Reviews

Updated January 7, 2015
Updated January 7, 2015
205 Reviews
3.0
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Wilson
28 Ratings

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 20 reviews)

  • There was a great work environment with fun team dynamics (in 15 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 10 reviews)

  • Also, they really push you to sell service plans for their products (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun working around friendly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Milton, ON (Canada)
    Former Employee - Product Specialist in Milton, ON (Canada)

    I worked at Best Buy Canada as a contractor (less than an year)

    Pros

    Coworkers: Enjoyed working around fun people and people that enjoy working with me

    Cons

    Managers ask too much sometimes from part-time employees
    Little opportunities for career advancement
    Inflexible work hours

    Advice to ManagementAdvice

    Most people aren't here to work full-time, mostly students looking to just get by, stop being so stuck up

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Antiquated business model with little support provided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)

    I worked at Best Buy Canada part-time (more than an year)

    Pros

    Discounts are fantastic, flexible schedule.

    Cons

    Antiquated business model with total lack of leadership and training.

    They try to push a culture which just isn't supported by their managers.

    Advice to ManagementAdvice

    Start by making trainings regular and interactive.

    Look into the online purchasing model and start offering employees better incentives to stay with the company than just the discounts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    It was very interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)
    Former Employee - Mobile Sales Specialist in Montreal, QC (Canada)

    I worked at Best Buy Canada full-time (more than 3 years)

    Pros

    The best reason is location and also climate. In other words if you enjoy location you'll be fine. Just make sure you are prepared.

    Cons

    The biggest con is there is no room for growth. Its very stifling to not have any progress when you have been with a company for over a few years. I guess it depends on who you know

    Advice to ManagementAdvice

    Change old rules around.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great Company to Work for, solid staff, leadership is excellent. Really teach life long skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Manager
    Former Employee - Mobile Manager

    I worked at Best Buy Canada full-time (more than 3 years)

    Pros

    - Leadership
    - Coaching
    - Training
    - Great People
    - Benefits
    - Employee Assistance program

    All in all the company has a great outlook and really look out for their greatest asset which are their staff, as long as you work hard and come to work with a positive outlook and follow the process in place to succeed you will LOVE this organization.

    Cons

    - Manager Plateau
    - Corporate Head Office is in BC

    The only down side of everything is that if anyone is ever qualified to move into a corporate role they would have to uproot their entire life and consider moving to BC. But, if that is the path one would choose then the possibilities are endless and the benefits become greater.

    Advice to ManagementAdvice

    No Advice, they are bang on with everything. Great Leadership

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Environment, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Manager
    Current Employee - Mobile Manager

    I have been working at Best Buy Canada full-time (more than an year)

    Pros

    Even if you come from a different background, you are always welcome to share your ideas. So much opportunities to learn and develop yourself.

    Cons

    The Salary benefits should increase as because mobile department don't get any commission like other dealer companies or carriers..

    Advice to ManagementAdvice

    Need to focus on e-learning before launching any new services. It will definitely help the associate to present it to the customer

    Recommends
    Positive Outlook
  7.  

    Too much pressure to sell services...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON (Canada)
    Current Employee - Sales Associate in Toronto, ON (Canada)

    I have been working at Best Buy Canada part-time (less than an year)

    Pros

    Discount, good co-workers, paid 15 minute break (although you usually don't get it), laid-back culture

    Cons

    Bad pay, pressured to sell B.S services.

    Advice to ManagementAdvice

    If you're going to force employees to sell useless services and evaluate them on it, at least give them some as commission! The only people who get bonuses for the services sold are managers, and they don't do any of the selling!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good People, but horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada

    Pros

    Great Office Culture,
    Great company perks

    Cons

    the pay is low even though they say that it's on par with what the standard is.

  9.  

    Good company gone bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at Best Buy Canada full-time

    Pros

    good benefits, good opportunity to network, good office amenities

    Cons

    very poor leadership, no direction or company vision, claim they are people first but actions say opposite

    Advice to ManagementAdvice

    look beyond your egos and make decisions that benefit the business not your personal agenda

    Recommends
    No opinion of CEO
  10.  

    not bad for a part time gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Toronto, ON (Canada)
    Current Employee - Sales Representative in Toronto, ON (Canada)

    I have been working at Best Buy Canada part-time (more than 3 years)

    Pros

    flexibility
    fun staff
    easy to work around other activities

    Cons

    management problems
    high turnover
    lots of uneducated staff

    Advice to ManagementAdvice

    needs to improve

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Another Corporate Monolith in Form and Function

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Toronto, ON (Canada)
    Former Employee - Geek Squad, Agent (CIA) in Toronto, ON (Canada)

    I worked at Best Buy Canada part-time (more than an year)

    Pros

    - Co-workers are empathetic and understanding
    - Application process is straightforward
    - Training is relatively well-structured

    Cons

    - Corporate structure makes lasting change impossible
    - Pay is not equal to work demanded from employees
    - Management often fails to stand-up for employees

    Advice to ManagementAdvice

    Understand the departments outside your own (I'm looking at the retail managers who supervise the Geek Squad employees especially), if you don't understand what you're asking of your employees, maybe seek out that knowledge so you won't sell them down the river in the future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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