Best Buy Canada

www.bestbuycanadaltd.ca

Best Buy Canada Reviews

Updated January 26, 2015
Updated January 26, 2015
206 Reviews
3.0
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Wilson
28 Ratings

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 20 reviews)

  • There was a great work environment with fun team dynamics (in 15 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 10 reviews)

  • Also, they really push you to sell service plans for their products (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Toronto, ON (Canada)
    Former Employee - Supervisor in Toronto, ON (Canada)

    I worked at Best Buy Canada full-time (more than 3 years)

    Pros

    Great experience, easy promotions if you rub the right shoes.
    Great discounts.
    Good benefits for a retail position.
    Great co-workers.
    Flexible hours.

    Cons

    The higher your position on the ladder, the less of a life you will have outside work.
    No training from management as you climb the ladder.
    High demands from management, but no instruction.

    Advice to ManagementAdvice

    Choose your staff and store managers carefully.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    An ever changing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)

    I worked at Best Buy Canada full-time (more than 5 years)

    Pros

    Good benefits and company works hard to communicate its objective and goals to its employees.

    Cons

    Its a high stress environment and you either keep up or move on.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Seasonal Repack associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Repack Associate in Brampton, ON (Canada)
    Former Employee - Seasonal Repack Associate in Brampton, ON (Canada)

    I worked at Best Buy Canada as a contractor (less than a year)

    Pros

    Minimum of three days availability, above average pay, employee discounts at both Futureshop and Bestbuy

    Cons

    Hours may not be that great for people who are looking for 'fulltime' work but you could easily work 40+ hours when it approaches the x-mas/holiday shopping season

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I had worked for the company for over 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Burnaby, BC (Canada)
    Former Employee - Sales Associate in Burnaby, BC (Canada)

    I worked at Best Buy Canada full-time (more than 10 years)

    Pros

    The company values and guiding principle created a solid foundations for all levels, really focusing on Customer experiences and innovative ideas, selling some great and cool products with latest technology. On line business has been growing fast

    Cons

    as on line biz grows, it started hurting the big box traffice

    Advice to ManagementAdvice

    Focus on the core and transformations

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Management changes quickly, but working with teammates is a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Burnaby, BC (Canada)
    Former Employee - Sales Associate in Burnaby, BC (Canada)

    I worked at Best Buy Canada full-time (more than 3 years)

    Pros

    Pretty relaxed when it is not busy. Management offers incredible hours for strong performers and they often have contests to who can sell the most services.

    Cons

    If you think it's "No Commission, No Pressure", you're wrong. They monitor your numbers and sales managers will pressure you to do well. In the end, it's sales and you must be comfortable with selling and doing well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    A fun and fast-paced place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada full-time

    Pros

    The company understands that happy employees are productive employees, and goes to great lengths to boost morale and provide perks. They're not the greatest perks in the world, but they're way better than the ones I've seen at other companies. Most of the people are great and there are lots of opportunities to have fun.

    Cons

    The job responsibilities I've experienced have been high-pressure, at times unreasonably so. Some of the senior management focus more on end results and not the most logical or practical ways of achieving those results.

    Advice to ManagementAdvice

    Squeezing your employees harder isn't necessarily the best way to improve the company's numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Experience depends entirely on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theatre Specialist/Mobile in Toronto, ON (Canada)
    Current Employee - Home Theatre Specialist/Mobile in Toronto, ON (Canada)

    I have been working at Best Buy Canada full-time (more than 5 years)

    Pros

    Discount is pretty good (cost + 5%) as well as various employee purchase plans.
    Pay is above average
    Laid back environment when the store isn't busy
    Can move up in the company if committed

    Cons

    Selling like you're on commission.
    No work/life balance. Your availability must include ~3 weekdays and friday/sat/sun.
    In-store politics
    Depending on the location, management can make or break the store.
    I have seen favoritism at multiple locations (favored employees are given double standards)
    Job gets tedious and repetitious

    Advice to ManagementAdvice

    Recognize that some mid-level management (seniors/supervisors) overstep their authority at times.
    Tone down the favoritism.
    Be consistent. Some associates can get away with anything while others get disciplined for much less.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    It'll be fun at first, then get boring real fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Specialist in Toronto, ON (Canada)
    Current Employee - Computer Specialist in Toronto, ON (Canada)

    I have been working at Best Buy Canada part-time (more than a year)

    Pros

    Decent employee discounts on product/services
    Usually have hours if you want more
    Meet amazing people
    Learn a lot about products and how they work
    Continued learning through "quizzes"
    Managers have a big impact on the environment of the store, good managers, good store

    Cons

    Politics always being thrown around in management
    Whole "No pressure" selling is complete B.S
    Booking time off can be difficult especially if your store hires a lot of part time students (during exam season)
    Don't seem to value part timers - seen as disposable work

    Advice to ManagementAdvice

    Stop the politics and start to open your eyes to keep valuable employees that do fabulous work to stay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Good place to get experience but definately not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Vancouver, BC (Canada)
    Former Employee - Sales Manager in Vancouver, BC (Canada)

    I worked at Best Buy Canada full-time (more than a year)

    Pros

    Somewhat flexible hours but absolutely no work/life balance. To continue working here you have to be married to your job. You can move up as long as you know how to network yourself (aka.. cozy up to the right people).

    Cons

    Absolutely no direction or company vision. The company has it's hands tied and will not grow. The big box days are a thing of the past... get in, get the experience and get out.

    Advice to ManagementAdvice

    Appreciate and listen to your people. Dictatorship style management and management by fear is a thing of the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Merchandise Manager in Burnaby, BC (Canada)
    Current Employee - Assistant Merchandise Manager in Burnaby, BC (Canada)

    I have been working at Best Buy Canada full-time (more than 5 years)

    Pros

    -Decent work environment
    -Friendly co-workers
    -Staff purchase

    Cons

    -Senior leadership don't know how to run a brick and mortar business any more
    -Bonus structure is terrible
    -Pay is low
    -Website development is too slow and company is behind in the ecom market

    Advice to ManagementAdvice

    -Rebuild the websites from scratch, with more focus on speed and reliability
    -Consider not cutting more and more benefits as it cuts moral and productivity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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