Best Buy Canada Reviews

Updated August 5, 2015
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
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Ron Wilson
13 Ratings

Pros
  • Employee discount on some merchandises (in 20 reviews)

  • The work environment can be laid back (in 15 reviews)

Cons
  • Booking time off can be difficult especially if your store hires a lot of part time students (during exam season) (in 10 reviews)

  • Not on commission but still pressured intensely to upsell the service plans (in 10 reviews)

More Pros and Cons

76 Employee Reviews

Sort: Popular Rating Date
  1. What Can I say?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theatre Specialist in Vancouver, BC (Canada)
    Former Employee - Home Theatre Specialist in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy Canada part-time (Less than a year)

    Pros

    Great discount Awesome co-workers Training was good

    Cons

    Sales driven with no compensation A lot of sucking up to supervisors and management Hours are great for students/good luck trying to get more hours if your looking for full time work Revolving door, I have seen a lot of people come and go


  2. Helpful (1)

    Good for resume, bad managements

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ecommerce in Burnaby, BC (Canada)
    Former Employee - Ecommerce in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy Canada full-time (More than 3 years)

    Pros

    -good name to have on your CV -great coworkers for the most part -good job if you're starting out, you'll learn lots of different skills if you work at it

    Cons

    -middle management doesn't know how to retain talent -wages are not competitive -favouritism and bullying ran rampant, managers will judge your personality more than your work and promote/terminate you accordingly

    Advice to Management

    -actually listen to your employees and stop being so shady


  3. Helpful (2)

    Senior Software Architect

    Current Employee - Senior Software Architect in Vancouver, BC (Canada)
    Current Employee - Senior Software Architect in Vancouver, BC (Canada)

    Pros

    Good people, good team willing to be better.

    Cons

    Culture, it's a very tough environment


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Print Production Artist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print Production Artist in Burnaby, BC (Canada)
    Former Employee - Print Production Artist in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great cafeteria. Lots of nice people.

    Cons

    Job security. Somebody was always getting laid off.

    Advice to Management

    Treat employees like people and not cogs.


  6. third key

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    I worked at Best Buy Canada (Less than a year)

    Pros

    Good place to work fun and learn a lot

    Cons

    Sometimes there was favouritism when it came to management

    Advice to Management

    Good work environment


  7. Helpful (1)

    Ups and Downs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Vancouver, BC (Canada)
    Former Employee - Management in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time (More than 10 years)

    Pros

    The employee discount was excellent, as were the bonuses and incentives. Lots of options to learn and grow, provided you continued to beat to the company drum. Tuition reimbursement and leaders who can and often do listen effectively to your problems. Company very forgiving on time off requests, and really good with work life balance. I'll miss this the most.

    Cons

    High high turnover! Part-time associates pretty much have no hope of becoming full time. Some quality people left on PT for many years just because a manager has a negative personal opinion of them. Anonymous survey not truly anonymous, bad comments are rooted out by senior managers and directors, and those who say them are let go for "business reasons". If you're not willing to play the political game, you can kiss your job good bye. Not a career place, management and lower rung associates alike are churned through regularly to keep things fresh. Consider it a stop along your career path, and enjoy it while it lasts. Company uses cliché values that don't really mean anything, they're just buzz words.

    Advice to Management

    Stop spending so much time on "anonymous surveys" and start actually talking to your people. A fortune 500 company should be doing better than a 3.2 on the satisfaction scale.


  8. Helpful (1)

    Quick review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - British Columbia in Burnaby, BC (Canada)
    Current Employee - British Columbia in Burnaby, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at Best Buy Canada full-time (More than 3 years)

    Pros

    Dynamic, Fast-paced, Growth-mode, new CIO has been a great choice and he is driving a lot of positive change.

    Cons

    Large-organization, heavily process driven, sometimes work is slowed down by the inter-country politics. Organization does not invest in modern furniture and growing too quickly there is not enough space to ensure your immediate team sits in the same area or same building as yourself.


  9. Merchandise Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy Canada full-time (More than 10 years)

    Pros

    Fast paced work environment, lots of autonomy, great marketing job as you control all of the "4 P's: Product, Price, Place and Promotion"

    Cons

    Very high stress. Management is very demanding and wants answers yesterday. Never enough time to do everything expected, which results in very long work days - and most evenings and weekends.

    Advice to Management

    Different negotiation styles work - not just "hard nosed". Not everyone responds well to constant pressure - you may get more from some people with a more laid back approach and should adjust your management style (to some degree) to the employee that you are managing.


  10. HR Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tons of opportunity, great people, amazing opportunities to learn, great pay, great benefits, fantastic pension

    Cons

    shrinking company can pose a challenge for morale and employee stability. Would have been nice if they covered MSP premiums


  11. Merchandise Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Merchandise Manager in Vancouver, BC (Canada)
    Former Employee - Senior Merchandise Manager in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy Canada full-time (More than 3 years)

    Pros

    Market leader Well respected by other employers for having a performance-based environment and good employees Lots of autonomy to make decisions Great place to learn and start a career

    Cons

    Demanding environment and must always perform Senior management is in cost cutting mode as they try to realign into a organization that can be competitive with the online sellers. Job security is not good, especially for senior manager roles.

    Advice to Management

    Spend more time on process and systems improvement to help employees be more efficient.



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