Best Buy Canada

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Best Buy Canada Reviews in Vancouver, BC

Updated August 13, 2014
Updated August 13, 2014
180 Reviews

3.1
180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Wilson
18 Ratings

Review Highlights

Pros
  • employee discount on a wide range of stuff (in 18 reviews)

  • There was a great work environment with fun team dynamics (in 14 reviews)


Cons
  • Part time staff should be guarantee a set amount of hours (in 8 reviews)

  • service plan is almost always imposed on customers for purely "numbers" driven motive (in 7 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    "Great People and a fun place to work!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager  in  Burnaby, BC (Canada)
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)

    Pros

    Great opportunity to grow your career and gain amazing experience in a variety of areas. A strong management team that really tries to make sure every employee is positioned for success. The people really care about the company and they are very results oriented, it was great working with like minded individuals, it really fostered a strong sense of belonging and teamwork.

    Cons

    Leadership can become too involved with micro management which can interfere with your ability to execute your job properly.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Learned tremendously from this environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager  in  Burnaby, BC (Canada)
    Current Employee - Merchandise Manager in Burnaby, BC (Canada)

    Pros

    The competitive environment, the amazing people, a ton of skills that you eventually develop and be thankful for. Such a fast past environment that you dont realize how much you gain until later on in your career. The network value is tremendous.

    Cons

    Worklife balance, you always feel under compensated, constant changes in the org

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not the best place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor  in  Burnaby, BC (Canada)
    Former Employee - Contractor in Burnaby, BC (Canada)

    Pros

    Employee discount on some merchandises. That's it. The buck stops there.

    Cons

    - Poor management. Especially at Headquarters in Burnaby, BC. Some of their so-called Team Leaders and so-called managers in the Technical side are clueless to IT infrastructure, building and maintaining IT system. Everything is bandaged solution that will not resolve the issue.

    - No medical benefits.

    Advice to ManagementAdvice

    - Managers should stop treating contractors and temp employees like disposable/expendable items. In the end, we just drop everything and leave and you have no way of picking up the slack because your own team lack the skills and experience to get the job done right in the first place. Simple as that.

    - Inadequate tools needed for contractors and temp employees to do their job. Contractors and temp employees are forced to buy USB HDD to store data temporarily to get work done. The company should be providing these tools.

    - Low pay with poor treatment = sweatshop

    - Impractical demand and decision by management = poor management with poor business decision

    - Too much team meetings within a day and week...so much time wasted on political debate here and there. Not very real world scenario = poor management = waste of time and money

    - Poor management of resources = not very effective management

    - Poor communication between Technical and Operations = poor communication in management

    - Use of Lync should be recorded just like emails being recorded for paper trail and evidence = poor governance = legal & liability issues

    - From an IT Management point of view, Best Buy's Head Office...it is the worse managed overall.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    An ever changing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager  in  Burnaby, BC (Canada)
    Former Employee - Merchandise Manager in Burnaby, BC (Canada)

    Pros

    Good benefits and company works hard to communicate its objective and goals to its employees.

    Cons

    Its a high stress environment and you either keep up or move on.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    I had worked for the company for over 15 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Burnaby, BC (Canada)
    Former Employee - Sales Associate in Burnaby, BC (Canada)

    Pros

    The company values and guiding principle created a solid foundations for all levels, really focusing on Customer experiences and innovative ideas, selling some great and cool products with latest technology. On line business has been growing fast

    Cons

    as on line biz grows, it started hurting the big box traffice

    Advice to ManagementAdvice

    Focus on the core and transformations

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Management changes quickly, but working with teammates is a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Burnaby, BC (Canada)
    Former Employee - Sales Associate in Burnaby, BC (Canada)

    Pros

    Pretty relaxed when it is not busy. Management offers incredible hours for strong performers and they often have contests to who can sell the most services.

    Cons

    If you think it's "No Commission, No Pressure", you're wrong. They monitor your numbers and sales managers will pressure you to do well. In the end, it's sales and you must be comfortable with selling and doing well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good place to get experience but definately not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Vancouver, BC (Canada)
    Former Employee - Sales Manager in Vancouver, BC (Canada)

    Pros

    Somewhat flexible hours but absolutely no work/life balance. To continue working here you have to be married to your job. You can move up as long as you know how to network yourself (aka.. cozy up to the right people).

    Cons

    Absolutely no direction or company vision. The company has it's hands tied and will not grow. The big box days are a thing of the past... get in, get the experience and get out.

    Advice to ManagementAdvice

    Appreciate and listen to your people. Dictatorship style management and management by fear is a thing of the past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Merchandise Manager  in  Burnaby, BC (Canada)
    Current Employee - Assistant Merchandise Manager in Burnaby, BC (Canada)

    Pros

    -Decent work environment
    -Friendly co-workers
    -Staff purchase

    Cons

    -Senior leadership don't know how to run a brick and mortar business any more
    -Bonus structure is terrible
    -Pay is low
    -Website development is too slow and company is behind in the ecom market

    Advice to ManagementAdvice

    -Rebuild the websites from scratch, with more focus on speed and reliability
    -Consider not cutting more and more benefits as it cuts moral and productivity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Learning what makes a retail ops run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Burnaby, BC (Canada)
    Current Employee - Business Analyst in Burnaby, BC (Canada)

    Pros

    This is the place to work if you're looking to gain some valuable back office experience. People are generally friendly and willing to help. There are areas to grow from Merchandising, Finance, HR, IT, etc. On-line merchandising or eCommerce business has grown exponentially.

    Cons

    Retail has been hard hit of late and just coming around to profitability. As a result, there has been headcount reductions and other cutbacks.

    Advice to ManagementAdvice

    Allow your employees to take courses and get more training.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great for developing skills, unfair compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Burnaby, BC (Canada)
    Current Employee - Business Analyst in Burnaby, BC (Canada)

    Pros

    Great skills development
    Great benefits
    Good growth opportunities
    Nice cafeteria at head office
    Good staff discount
    Nice people to interact with

    Cons

    Way-below market salaries
    Politics
    Long hours for some positions
    Culture of cost-cutting leads to loss of good employees
    Disorganization - feels like you are always chasing the ball

    Advice to ManagementAdvice

    Be more honest, don't talk in riddles, and pay up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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