Best Buy

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Best Buy Reviews in Chicago, IL

Updated February 18, 2015
Updated February 18, 2015
211 Reviews
3.0
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
211 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

211 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Freindly company, but retail is risky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Chicago, IL
    Current Employee - Best Buy Sales Associate in Chicago, IL

    I have been working at Best Buy part-time (less than a year)

    Pros

    Good benefits. 401k, flexiable hours, really friendly staff, certifications

    Cons

    hours are bad (for part time), customers over-reacting, pressure to make a minimum budget. The more money you make, the more you tend to be a favorite.

    Advice to ManagementAdvice

    Treat every employee the same. No favorites.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Fun job with good training.

    Current Employee - Magnolia Home Theater Sales Associate in Merrillville, IN
    Current Employee - Magnolia Home Theater Sales Associate in Merrillville, IN

    I have been working at Best Buy part-time (less than a year)

    Pros

    Job is pretty fun and it opens a lot of opportunities for jobs in other companies.

    Cons

    Supervision can be shaky and hours fluctuate depending upon season.

    Advice to ManagementAdvice

    Calm down I know you guys are under pressure to make budget but when you freak out your employees are sure to follow.

    Recommends
    Neutral Outlook
  3.  

    This company helped me grow from my late teens to my early 20's. It is a great first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Magnolia Home Theater Sales Associate in Tinley Park, IL
    Former Employee - Magnolia Home Theater Sales Associate in Tinley Park, IL

    I worked at Best Buy (more than 3 years)

    Pros

    Customer interactions, customer service, and selling skills. Great first job for anyone with no previous work experience they do a great job training you.

    Cons

    If they don't like you or want you out it will show everyday. You could be stuck in a department you don't like or with people who get on your nerves more often than you would in a office setting.

    Advice to ManagementAdvice

    Stop getting on the line level nerves.

    Recommends
    Positive Outlook
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  5.  

    Very efficient in helping build structure in the sales field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Homewood, IL
    Current Employee - Best Buy Sales Associate in Homewood, IL

    I have been working at Best Buy part-time (more than a year)

    Pros

    Amazing discount. Flexible hours (if part time).

    Cons

    Some employees don't care to be there. Reflects in their commitment and attitude.

    Advice to ManagementAdvice

    Consistent development and training of associates.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Nobody was happy to be working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Solution Specialist in Chicago, IL
    Former Employee - Customer Solution Specialist in Chicago, IL

    I worked at Best Buy part-time (more than a year)

    Pros

    GREAT experience, really high standards for providing customer service.
    Working at any other store after Best Buy was a joke. This is the only retail store i worked at where the standards for performance was high.

    Cons

    Management was numbers driven and high pressure to perform. I would have reviews almost weekly, even had management stand couple feet away hiding with a clipboard monitoring my interactions with customers.
    Advancement was hard.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Decent enough for a retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Customer Sales Associate in Oswego, IL
    Former Employee - Best Buy Customer Sales Associate in Oswego, IL

    I worked at Best Buy part-time (more than 5 years)

    Pros

    The discount, when we had it, was pretty excellent. The hours were flexible. The pay was comparable to slightly higher than other retail jobs.

    Cons

    The corporate structure was constantly in flux, every year they would try new things with none of it ever actually having any impact on the day to day or bottom line. Management expected you to treat it like a commissioned sales job when you were making just above minimum wage.

    Advice to ManagementAdvice

    Find something you think will work and stick it out for a while. One year or less is not nearly enough time to see if a corporate strategy is going to pan out in the long run and constantly changing things up just makes your employees feel disgruntled and detached from the job.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Full time for a year and a half

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Chicago, IL
    Current Employee - Customer Service Specialist in Chicago, IL

    I have been working at Best Buy

    Pros

    Good place to learn a variety of skills that are useful in retail and business.

    Cons

    If you show an inclination towards hard work, they will work you to death. Depending on which store you work it, you can either be alright, or caught in a place where favoritism is rampant and work hardly gets done.

    Advice to ManagementAdvice

    No more favoritism. Promote people based on merit, the people doing all the work should be the ones in charge, not the ones who buy you lunch.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great job to start off but DONT stay longer than needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sales Consultant in Schaumburg, IL
    Current Employee - Mobile Sales Consultant in Schaumburg, IL

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Training - is awesome you really get to learn about different products every week (promo guides something else comes out.)
    Benefits - they aren't much less your full time but the discount is one hell of good one depending on such items.
    coworkers - unless you are a loner and completely dislikable you will make lifetime friendships

    Cons

    Leadership- Sometimes I've wondered why they really put people in some positions and you realized its majority based on favoritism
    People ask you all the time when is best buy closing and you see our stock is never really growing.

    Advice to ManagementAdvice

    I would tell the management to value their employees more, $.025 raise a year and being told how much you make for the store in year is wrong. If someone brings their very best than learn how to give a little more. instead of getting us little pay as you rack up in a bonus for getting people on either seasonal/employed for little pay or not firing.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Great First Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Sales Associate in Oswego, IL
    Current Employee - Home Theater Sales Associate in Oswego, IL

    I have been working at Best Buy

    Pros

    Great young environment. Training is great.

    Cons

    Amazon. To much pressure on high school students and college students who don't care.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    HGB Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HBG Associate in DeKalb, IL
    Former Employee - HBG Associate in DeKalb, IL

    I worked at Best Buy part-time (less than a year)

    Pros

    Great co-workers, good training, overall fun place to work

    Cons

    Changing hours, long hours, no work-life balance

    Advice to ManagementAdvice

    Give schedules out more than 2 days before the next week

    Recommends
    Neutral Outlook
    No opinion of CEO

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