Best Buy Reviews

Pros

You are offered a flexible schedule and discount

Cons

Petty retail environment and pushed services

Advice to Senior Management

Act in an upfront manner with your employees.

Pros

Product is mostly entertainment, making it fun.
I enjoy setting everything up.

Cons

Corporate sends out a set of rules, and the district management thinks that they know better and try to do it their own way, giving employees mixed messages.

Advice to Senior Management

District managers need to start leading by example instead of making me wonder why I should have to follow any rules when they don't seem to care about those rules sent down my corporate. Their "innovation" causes so many problems within the stores, it is unbelievable.

Pros

Benefits, coffee, staff, weekends, audio install free, ink was expensive but it was free. Some HDMI cables were expensive.

Cons

Monoprice had the same stuff for under $6 per cable when I wanted to have expensive cables for free sometimes.

Advice to Senior Management

Stop treating your employees like they're unimportant. A lot of employees work their butts off for next to nothing and get zero in return.

Pros

The pay is pretty good for the job. They are also fairly flexible about time off requests. You meet a lot of nice co-workers.

Cons

The management staff is not honest with employees. They try to spin everything to their advantage. The employees lack training and the store staff doesn't seem to care. The employees lack knowledge of the products they are selling.

Advice to Senior Management

The management staff says one thing and does another. They are afraid to tell the people above them their own opinions. They make terrible business decisions based on numbers instead of direct customer feedback. There is a lack of communication from stores to district staff to corporate staff. When I had negative things to say about what the company was doing, instead of listening to me, they started creating reasons to make me leave. Lower level employees are the backbone of the business. They need to be better trained and listened to.

Pros

Its ok management can be a pain because they hire from within and not through who is best for the position

Cons

Not too many downsides besides the pay starts just above minimum not good if looking for a well paying job

Advice to Senior Management

give the good employees recognition and not your best friends... treat everyone as equals and not have favorites to to

Pros

Work Environment
Management always available for assistance
Training Program

Cons

eLearnings can put you to sleep
Non commission based company

Advice to Senior Management

Managers have always been respectful
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Pros

Good full time employee benefits

Cons

Pressured sales in a non commission environment, lack of knowledgeable upper management, terrible company to work for.

Advice to Senior Management

Show your employees they care, and that will reflect in numbers.

Pros

Employee discount is nice, but doesn't help on big-ticket items. Best Buy has a lot of things going for it, and all it needs is to figure out how to take advantage of them and then act decisively.

Cons

Management does not act decisively. Current re-org speculation is paralyzing decision-making and people are not taking action. Best Buy is not currently living up to its potential.

Advice to Senior Management

Clarify the strategy and stick to it. Push down decision-making for local/smaller decisions. Focus the company on unifying behind the strategy and allow the "worker bees" to do their jobs while ensuring that they have clarity of purpose.

Pros

The hours are great.
Flexibility with scheduling.
Young Environment
Great to start when in school, high school or college.
Great "first job"
Opportunities to learn new things about modern technology.

Cons

The pay is alright.
Not always guaranteed hours. (One week 25 hours, next week, 4 hours.)
Favoritism, managers tend to pick the ones they like.
Holidays are a bummer (seasonal employees)

Advice to Senior Management

Tone down the favoritism and you're set.

Pros

The employee discount and good way to learn how to gain a background in sales. They teach you everything and its easy to learn.

Cons

Lots of random items too learn. Sometimes managers don't listen to all employees suggestions and ideas. Stress on too many things, like branded payments.

Advice to Senior Management

Don't focus too much on one employee or one department. Stores will be successful when everyone works together as a team.