Glassdoor is your free inside look at Best Buy reviews and ratings — including employee satisfaction and approval rating for Best Buy CEO Hubert Joly. All 3,041 reviews posted anonymously by Best Buy employees.
74% of the CEO
Hubert Joly
Current Employee – been working at Best Buy full-time for more than 7 years
Pros – Act like your running your own business, great discount, opportunity to travel and win trips, opportunity to grow and move up
Cons – Long Hours, inconsistent communication they tell you to take care of customers but yet make decisions that benefit the customer which isn't always the same
Advice to Senior Management – Make the policies benefit customer and not focused on saving money
Yes, I would recommend this company to a friend
2013-05-04 23:08 PDT
Current Employee – been working at Best Buy full-time for more than a year
Pros – Great work environment if you are working with the right people. Some customers could be a pain in the butt sometimes but for the most part I enjoy helping people out. It's not so much the job itself that keeps me coming in to work every day, its the family that is created with the other employees, even leadership.
Cons – If you are in a department with a lot of conflicting personalities, working with them could be difficult. Sometimes customers are just too much of a pain to deal with, and some create such big problems we just want to tell them to leave, but we cannot.
Advice to Senior Management – Make sure everyone is doing their job, and doing it correctly. Checks and balances need to be in place.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 16:38 PDT
Current Employee – been working at Best Buy full-time for more than 3 years
Pros – Fun environment discount holidays are fun
Cons – Plan changes too often and district does not align with company plan
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-03 20:00 PDT
Former Employee – worked at Best Buy
Pros – Fairly simple work with some managers being great to work with
Cons – Unorganized at times, and understaffed at times caused issues
2013-05-02 02:24 PDT
Former Employee – worked at Best Buy part-time for less than a year
Pros – Really flexible hours that can work around school schedules.
Don't have to deal with customers too much.
Work at your own pace.
I pretty much controlled the inventory warehouse and organized it.
Management don't give you any trouble as long as you stay on top of your work.
Unload truck deliveries.
Cons – Somtimes you might be asked to work really early. But if you don't mind waking up at 4 am to get ready for work, then this job is for you.
Advice to Senior Management – Try to recognize a hard worker when you see one.
Yes, I would recommend this company to a friend
2013-04-28 22:00 PDT
Current Employee – been working at Best Buy part-time
Pros – Employee Discount, youthful workforce, fun products to sell
Cons – Non-traditional hours, low pay, having to work weekends
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-30 12:41 PDT
Current Employee – been working at Best Buy full-time for more than 7 years
Pros – Tons of opportunity to move up
Cons – Long hours during the holidays
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 17:27 PDT
Current Employee – been working at Best Buy full-time for more than 7 years
Pros – Employee discount, Vendor freebies, Awesome sales contest
Cons – Employee structure changes as competition grows.
Advice to Senior Management – Be nicer to your employees
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 20:42 PDT
Current Employee – been working at Best Buy part-time
Pros – Help is given when needed.
Cons – Kind of have to be aggressive.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-27 17:35 PDT
Former Employee – worked at Best Buy
Pros – Friendly staff. Great hours. Great discount.
Cons – None that I can think of.
2013-04-22 12:55 PDT
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