Glassdoor is your free inside look at Best Buy reviews and ratings — including employee satisfaction and approval rating for Best Buy CEO Hubert Joly. All 3,036 reviews posted anonymously by Best Buy employees.
74% of the CEO
Hubert Joly
Current Employee – been working at Best Buy full-time for more than 8 years
Pros – Great place to work through college and a lot of opportunity to grow with the company if you want to.
Cons – The company grew too fast in the mid 2000's and is now suffering for it.
Advice to Senior Management – You seem to be heading in the right direction - keep pushing your current philosophies.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-24 13:32 PDT
Former Employee – worked at Best Buy full-time for more than 8 years
Pros – Great company to work for while going to college. There were great advancement opportunities for those who worked hard. Amazing benefits such as health/401K/employee stock purchase plan, tuition reimbursement. It was a very fun job where I enjoyed the relationships that I made with employees and customers.
Cons – Very numbers driven culture. The job was very stressful when numbers were down. The company had a "restructuring" every year where leadership positions were eliminated.
Advice to Senior Management – Go back to the employee-centric days of 2005 and I believe that customer and financial results will improve.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-24 14:40 PDT
Former Employee – worked at Best Buy full-time for more than 10 years
Pros – Great building, relaxed atmosphere, lots of authority, can direct own career path.
Cons – Not told what the Renew Blue strategy is exactly. The street hears news before the employees.
Advice to Senior Management – Share information with the employees; so, they don't have to hear it from friends and relatives. Be honest about performance of the company.
Yes, I would recommend this company to a friend
2013-04-24 15:01 PDT
Current Employee – been working at Best Buy full-time for more than 8 years
Pros – Many opportunities to advance with in the company with out having a college degree. Company paid training, tuition reimbursement and bonus structure. Paid time off, health benefits, and wealth benefits such as 401k
Cons – With retail the downside is the long hours you have to work, nights and weekends. The constant change that the company has doesnt really make you feel secure at times. too many policy changes.
Yes, I would recommend this company to a friend
2013-04-24 20:30 PDT
Current Employee – been working at Best Buy
Pros – Great pay
Career path and growth available depending on the politics and friendships
Cons – Amazon and other online competitors are taking market share
Last of the all electronic super store except Frys
Male dominated career field
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-24 20:53 PDT
Former Employee – worked at Best Buy full-time for more than 3 years
Pros – salary product leadership development travel
Cons – Senior managers, change, product lifecycle, vendor relationships, communication
Advice to Senior Management – hold on to your top performers
Yes, I would recommend this company to a friend
2013-04-25 11:52 PDT
Current Employee – been working at Best Buy full-time for more than a year
Pros – The Scheduling can be very flexible for any situation, Great people to work with on the floor and off, Company recognizes having fun at work can be important too, Every day is different, Good Benefits, discounts, medical, vision, dental, 401k, stock, and tuition assistance, Career opportunities to grow with the company.
Cons – At times systems can go down at the worst times making life difficult or information that comes from corporate doesn't quite match reality, Unfortunately, once in awhile the customers being dealt with can be hostile for no reason too
Advice to Senior Management – Continue paying attention to your sales associates. They are the driving force and so far you are doing a very good job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-22 23:51 PDT
Current Employee – been working at Best Buy part-time for more than 3 years
Pros – Great company to work for.
Cons – Pay is not the best.
Advice to Senior Management – Keep doing what you do best.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-23 18:32 PDT
Former Employee – worked at Best Buy full-time for more than 3 years
Pros – Best retail experience, they have a decent personality test before hiring, so you work with OK people .
Cons – Low pay for knowledge expected to retain, and sales strategy you are supposed to execute.
Advice to Senior Management – A store is only as good as the attitude of its managers.
Yes, I would recommend this company to a friend
2013-05-21 09:42 PDT
Former Employee – worked at Best Buy full-time for more than 8 years
Pros – There has been a push to try and innovate ... however... they cant seem to keep a good idea running without completely mucking up the original concept and what it was ment to do. Take their MCSA (Previously Sales Operators) their position was mainly to support the over the phone customer. it has now merged with .com pickup. you'd think think this would be great. however they still keep the same amount of employees (usually 1. rarely 2) per shift. the MCSA Position has had so many responsibilities piled on them as a result of people thinking that we do nothing but sit and answer phones.
and dont get me started with the poor customer service position being merged with geek squad....
the other pros? if you have a manager that is not all about their "inner circle" the place can be a pleasant place to work. it has a nice discount for the most part. but after working 8 years and seeing best buy go from treating their employees like gold to passing the employees to the side in order to boost sales... i'd say this place is not worth working for anymore... its better than walmart thou..
Cons – Inner Circle Antics depending on store, Cant keep an idea rolling and support it for more than a few months (Gaming Drive to compete with Gamestop, Sales Operators, CA's), Almost 0 recognition for good things you do... but the moment you mess up even a little you better be prepared for writeups (almost feels like a call center sometimes -- bad performance? writeup...)
Advice to Senior Management – Try to get out of the inner circle thing... even thou you may not like an employees attitude it does not mean they are a bad employee... there are a few employees with a bad attitude about the company who try their hardest and do REALLY well and NEVER get recognition for what they do.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-20 10:35 PDT
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