Work in HR or Recruiting?
Best Buy
3.3 of 5 3,035 reviews
www.bestbuy.com Richfield, MN 5000+ Employees
Work in HR? Complete Your Profile

Best Buy Reviews

Updated May 21, 2013
All Employees Current Employees Only

3.3 3,035 reviews

                             

74% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(353 ratings)

65% of employees recommend this company to a friend
3,036 employee reviews
Relevance Date Rating
in
  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

New York, NY

Current Employee – been working at Best Buy full-time for more than 8 years

ProsGreat place to work through college and a lot of opportunity to grow with the company if you want to.

ConsThe company grew too fast in the mid 2000's and is now suffering for it.

Advice to Senior ManagementYou seem to be heading in the right direction - keep pushing your current philosophies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Irvine, CA

Former Employee – worked at Best Buy full-time for more than 8 years

ProsGreat company to work for while going to college. There were great advancement opportunities for those who worked hard. Amazing benefits such as health/401K/employee stock purchase plan, tuition reimbursement. It was a very fun job where I enjoyed the relationships that I made with employees and customers.

ConsVery numbers driven culture. The job was very stressful when numbers were down. The company had a "restructuring" every year where leadership positions were eliminated.

Advice to Senior ManagementGo back to the employee-centric days of 2005 and I believe that customer and financial results will improve.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Richfield, MN

Former Employee – worked at Best Buy full-time for more than 10 years

ProsGreat building, relaxed atmosphere, lots of authority, can direct own career path.

ConsNot told what the Renew Blue strategy is exactly. The street hears news before the employees.

Advice to Senior ManagementShare information with the employees; so, they don't have to hear it from friends and relatives. Be honest about performance of the company.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Current Employee – been working at Best Buy full-time for more than 8 years

ProsMany opportunities to advance with in the company with out having a college degree. Company paid training, tuition reimbursement and bonus structure. Paid time off, health benefits, and wealth benefits such as 401k

ConsWith retail the downside is the long hours you have to work, nights and weekends. The constant change that the company has doesnt really make you feel secure at times. too many policy changes.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Current Employee – been working at Best Buy

ProsGreat pay
Career path and growth available depending on the politics and friendships

ConsAmazon and other online competitors are taking market share
Last of the all electronic super store except Frys
Male dominated career field

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Disapproves of CEO

 

Boston, MA

Former Employee – worked at Best Buy full-time for more than 3 years

Prossalary product leadership development travel

ConsSenior managers, change, product lifecycle, vendor relationships, communication

Advice to Senior Managementhold on to your top performers

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Cincinnati, OH

Current Employee – been working at Best Buy full-time for more than a year

ProsThe Scheduling can be very flexible for any situation, Great people to work with on the floor and off, Company recognizes having fun at work can be important too, Every day is different, Good Benefits, discounts, medical, vision, dental, 401k, stock, and tuition assistance, Career opportunities to grow with the company.

ConsAt times systems can go down at the worst times making life difficult or information that comes from corporate doesn't quite match reality, Unfortunately, once in awhile the customers being dealt with can be hostile for no reason too

Advice to Senior ManagementContinue paying attention to your sales associates. They are the driving force and so far you are doing a very good job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Roseville, MI

Current Employee – been working at Best Buy part-time for more than 3 years

ProsGreat company to work for.

ConsPay is not the best.

Advice to Senior ManagementKeep doing what you do best.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Soquel, CA

Former Employee – worked at Best Buy full-time for more than 3 years

ProsBest retail experience, they have a decent personality test before hiring, so you work with OK people .

ConsLow pay for knowledge expected to retain, and sales strategy you are supposed to execute.

Advice to Senior ManagementA store is only as good as the attitude of its managers.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Comp & Benefits
         
  • Culture & Values
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Former Employee – worked at Best Buy full-time for more than 8 years

ProsThere has been a push to try and innovate ... however... they cant seem to keep a good idea running without completely mucking up the original concept and what it was ment to do. Take their MCSA (Previously Sales Operators) their position was mainly to support the over the phone customer. it has now merged with .com pickup. you'd think think this would be great. however they still keep the same amount of employees (usually 1. rarely 2) per shift. the MCSA Position has had so many responsibilities piled on them as a result of people thinking that we do nothing but sit and answer phones.

and dont get me started with the poor customer service position being merged with geek squad....

the other pros? if you have a manager that is not all about their "inner circle" the place can be a pleasant place to work. it has a nice discount for the most part. but after working 8 years and seeing best buy go from treating their employees like gold to passing the employees to the side in order to boost sales... i'd say this place is not worth working for anymore... its better than walmart thou..

ConsInner Circle Antics depending on store, Cant keep an idea rolling and support it for more than a few months (Gaming Drive to compete with Gamestop, Sales Operators, CA's), Almost 0 recognition for good things you do... but the moment you mess up even a little you better be prepared for writeups (almost feels like a call center sometimes -- bad performance? writeup...)

Advice to Senior ManagementTry to get out of the inner circle thing... even thou you may not like an employees attitude it does not mean they are a bad employee... there are a few employees with a bad attitude about the company who try their hardest and do REALLY well and NEVER get recognition for what they do.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
3140 of 3,036 Reviews RSS Feed embed Embed

Worked for Best Buy? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.