Best Buy Reviews

Pros

-Easy work if you do what you are asked
-Most Managers try to help you succeed
-If the store or your department does well enough you can earn a bonus

Cons

-If you have any sales talent, forget having weekends off (they need you because you are "important to the business")
-The month leading up to a review, Managers and Supervisors find every little nit picky thing they can to bring down your score (decrease you chance of getting a raise) even when you out sell everyone in your department.
-Sometimes part-time people get hired in at a better hourly wage than full-time employees who have worked there for a few years
-If they don't like you, they will fire you (time theft is the easiest way)

Advice to Senior Management

-Train your Supervisors to be more effective
-Use your Part-time employees to give full-time employees one weekend day off (it would make a world of difference for morale)(and that used to be the policy)
-Come up with better reasons to keep employee wages down (you didn't down stock last night so you only get a 3 instead of a 4)

Pros

-The discount was great, although from what I've heard, there are no longer discounts on merchandise.
-Great if you love technology and anything involving technology

Cons

-Forcing credit upon people for everything
-Always having to ask for Black tie protection
-Long hours
-Not friendly management

Advice to Senior Management

I would say that the leadership needs to think more not only just customers, but employee's too. They weren't very understanding when it came to personal things, like being promised you would be able to change your availability after the holiday, then declining it and changing your mind.

Pros

Great discount, awesome co-workers (Mostly everyone is age 16-35), Great community atmosphere, Managers (at my store) are very cool, and actually care about their employees.

Cons

Managers pick favorites, for example if you are a cashier and you have an interview for a sales floor position, even if you have a better interview than the other candidate, they will still give the position to the other person just because they like them more. It's pretty corrupt, but doesn't necessarily happen at EVERY store. Also, even if you know the most about the products in your department, but if your sales aren't good, you won't get any hours. Best Buy Credit Cards and Protection Plans are the biggest focus of all, which is going to cause the downfall of Best Buy.

Advice to Senior Management

Train employees with product knowledge first, not what financing offers we have that month. We're told to focus on credit card applications, and protection plans over product knowledge. Causing employees to take that the wrong way, so they don't stop offering services, which gets the customer angry and they will never want to come back again.

Pros

Great job with incredible colleagues. Weekly team meetings that were very informative and not a wast of time at all. Loved the push for excellence

Cons

Retail jobs meant that you have to work a retail schedule. Sometimes upper management made it seem like they didn't care about entry level employees

Advice to Senior Management

Think it's a great place to work but I would try to seem less "in a rush" like the world is about to end. Take time to know your employees a little bit more.

Pros

Working at Best Buy is one of the higher end teenage jobs one can get. The pay is better than fast-food, it has a clean atmosphere, and best of all you get paid to talk to people! Opportunities for advancement are definitely available and the employee discount is pretty good.

Cons

As with any retail establishment it's all about the numbers. No matter how good you get to know your customer if they didn't get all the accessories, a protection plan on their product, or a Best Buy credit card with their purchase management will tell you to try harder.

Pros

I am a full time student at a junior college. I support myself with rent money and school tuition. Bestbuy makes it easy for me, they are flexible with your school schedule

Cons

it was not a pleasant experience working during thanksgiving holidays and christmas holidays. Expect to work 10 to 12 hour days, anything over 8hrs is considered overtime

Pros

Employee discount
Amazing coworkers
Guaranteed hours for FT employees
Health benefits for FT employees
Tuition reimbursement for FT employees
Opportunities to advance within the company
Quarterly trainings & recognition for top employees
Fast paced environment
Pay is good compared to other similar jobs

Cons

Inconsistent hours (anywhere from 4-31.5 for part timers), 35-40 for FT (fair)
Complete focus on credit card sales
Too much add-ons to focus on selling
Not many full time positions available
Seems to be less about the customer, and all about driving profit (needs better balance)

Advice to Senior Management

Best buy used to be a really fun place to work -- find a way to bring that atmosphere back! There is much less recognition than before, and if you really showed that you cared about your employees then they would work harder for you which would result in better financial results. Everything is too inconsistent.

Pros

Great place to work for students while in school

Cons

Holidays can be a drag with stressed customers

Pros

This is a very fun, creative and respectful place to work. Even though Best Buy has been getting a lot of bad criticism lately, it is BY FAR one of the best companies I have worked for.

Cons

There is too much going on at once... Corporate needs to become more streamlined. Some new initiatives role out without full understanding.

Advice to Senior Management

Figure it out! We need to excel at Customer Service and DESTROY the competition with price and selection! We will ALWAYS be number 1!

Pros

Their like a family, and everyone works as a team. It's a fun enviroment and employees are given great training! I like that after working there 3 weeks I had no questions about how to do all aspects of my job. It's a company that I feel the need to go above and beyond for everyday.

Cons

I don't really have any complaints. A lot of people do find it difficult to hit your 20% goal on services when working up front, and to get the credit card apps in. Personally, I find that I have NO trouble what-so-ever as long as you effectively communicate the benefits to the customer.

Advice to Senior Management

You guys are great, only thing I would say as far as advice goes, is more time alloted for employees to help other employees struggling in sales of services. I was able to help a co-worker raise his numbers just by spending half a shift pitching the GSBTP Plans along with him until he understood what he needed to be communicating to the customer.