Best Buy

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Best Buy Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.3 5,375 reviews

73% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(1,652 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of(in 672 reviews)

  • Most of the people know what they are talking about and fun to work with(in 107 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare(in 162 reviews)

  • To move to full-time you need to be numbers focused ALL OF THE TIME(in 158 reviews)

5,375 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good company but a lot or restructure frequently

    General Manager (Current Employee) Rogers, MN

    ProsStrong brand, competitive prices, employee discount, compensation good, field managers very in tune with their stores, overall a good company for many

    ConsHours, promotional opportunities, many times it can be who you know to get roles, work, life balance, change frequently, last min changes to schedule.

    Advice to Senior ManagementRealize that restructures shouldn't be drawn out for months

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    It Procurement and Sourcing -Run as fast as possible

    IT Procurement Sourcing Manager (Former Employee) Richfield, MN

    ProsHard to think if anything at this point. I will say discounts are good on small ticket items.

    ConsI am a previous employee who left on my own. This group has serious issues. More than half this team has quit within two months. The remainder are looking for new opportunities. Terrible management with no support. Processes change everyday. Extreme favoritism, advancing only the people who are part of the "In Crowd" who are not qualified. No concern at all that all the people with any knowledge are leaving No training provided, took away the only good thing and that is working from home. No raises for previous or future year. Bonus requirements changed making it to difficult to meet. Why hasn't HR and upper management started to question why everyone is leaving. I just can't encourage anyone thing about accepting these jobs to keep looking.

    Advice to Senior ManagementTake a hard look at what and why employees are so unhappy and leaving. Try to make this a functioning team again. Value each employee and bring out their strengths instead of beating them or ignoring them completely

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Sales sales sales

    Retail Sales Consultant (Current Employee)

    ProsGreat discount, nice to learn and be around technology. Generally good people working with you. There really is a lot of space to grow in the company if you put all of your time into it.

    ConsWages suck for what you put up with. After a while it becomes a numbers game of selling and dealing with very horrible customers and management can really get on you about useless stuff that makes you want to quit weekly.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Working At BBY

    Anonymous Employee (Current Employee)

    ProsTrying to transform, it is convenient

    ConsWe can't go fast enough

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Not a bad place to work

    Geek Squad, Agent (CIA) (Former Employee) Trenton, NJ

    ProsGood culture, learned a lot of stuff, stepping stone to a better job

    ConsPoor Pay, hours not not always available.

    Advice to Senior ManagementPay better, provide more room for advancement

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    I don't see what's so bad.

    Sales Supervisor (Current Employee) Holyoke, MA

    ProsPay is decent for what you do, I started as a seasonal worker and with just working hard I got part time then full time, then supervisor. It's not hard to move up in the company, you just need results. This isn't the job for someone who just wants to "chill". Supervisors and assistant managers are the best.

    ConsNo GM has been good enough to stay long so far. GM's need more product knowledge training, they mostly just stay in the office all day or pressure you to sell/do things without guidance.

    Advice to Senior ManagementTrain your GM's more on product knowledge.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great employee benefits.

    General Manager (Current Employee)

    Prosgreat place to work everyone

    ConsSome challenges with company policies

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Caring and compassionate management.

    Sales Support Associate (Current Employee) Orlando, FL

    ProsMonthly bonuses, PTO, sick hours and vacation time. Benefits package is excellent.

    ConsThere is really nothing bad I can say here, I love my job.

    Advice to Senior ManagementSpend more time thinking from the POV of a consumer, not just a retailer.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Enjoyed ROWE while it lasted

    Anonymous Employee (Former Employee) Richfield, MN

    ProsROWE, fun employees, campus amenities

    Conscalling the "help desk" for anything, having work outsourced

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    They Love there employees

    Home Theater Supervisor (Current Employee) Green Bay, WI

    ProsGreat Benefits, Leadership is very evolved in performance development. You get recognition for ever great thing you do and can get rewards for it as well. This company really likes to take care of there employees.

    ConsFull time employement means you will almost never have a weekend off unless you request it in advance. Must have full open availability.

    Advice to Senior ManagementWork Hard, Think of this job as your own business and take care of your department and you will grow fast within the company. Dedicate what you want into the company and you will see that in return

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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