Best Buy Reviews

Pros

I chose to work at Best Buy because I felt that the benefits, management, and other employees was what I was looking for in an employer.

Cons

What wasn't a downside? If it wasn't management leaving or being fired, it was high school antics amongst the other staff members. Even the management worked like high school students. They always say that Best Buy is better because it's Non-Commission but what does that really mean to their staff? Less pay, poor treatment, and this facade that what your doing is better for the customers, but really it's all about making money for the VP's and shareholder. If they invested a little more into the employees then the moral that they are trying to seek would probably be there amongst the stores employees.

Advice to Senior Management

My biggest advice for management is to get a voice and stop acting like high school children. A business is not a place to form clicks and gossip groups. It's a place to guide its employees in the right direction and educate them in the art of the sale. And the biggest thing I have to say is to congratulate the right people and to stop acknowledging the people in your clicks. Brown nosing doesn't count for anything in the end, and most certainly helps a business go down in failure in the end.

Pros

They understood that most of the employees were college students and were flexible with work schedules.

Cons

The holiday season is a little hectic.

Pros

We're allowed to have personalities; good camaraderie between employees; good advancement opportunities with due effort; ability to diversify skills; good benefits.

Cons

High-pressure sales environment; shifting emphasis from standards to numbers; often unrealistic performance expectations; lack of communication and unity of message from one area of company to another.

Advice to Senior Management

We're fighting an all-out war with online retailers, and we're using two strategies: competing on price and competing with superior service. We can't divide our effort among these strategies forever. One strategy or another needs the full attention of our leadership, and only one of those strategies offers a chance of victory. We can't win the price war.

Pros

Great associates, nice environment, nice customers

Cons

Pay is a little low starting out as a geek squad agent, gossip, corrupted management, no benefits as a part timer, every once in a while a customer can be rude.

Advice to Senior Management

Be more fair when it comes to pay, as well as the amount of hours you schedule for your employee. Rather than putting a lot of pressure on the PCHO department encourage other departments to work harder as well.

Pros

A job, many co-workers and benefits

Cons

Direction from leadership is terrible. Business run with an iron fist and threats. constant negative reinforcement

Advice to Senior Management

I don't need 5 bosses above me arguing about what 'they' think is right. There are people employed by the company that get payed lots of money to create SOP.... follow it.

Pros

- Flexible schedule.
- Some cool coworkers.
- In-depth training.
- Employee discount (it has since gotten less beneficial).
- That's about it.

Cons

- Idiotic scheduling; always changing.
- Favoritism reigns supreme in promotions, write ups, etc.
- Pay isn't that great. Oh, and if you do really well, but get passed up for promotions because of favoritism - well, your pay will eventually cap out, meaning even if you have GREAT reviews in your annual review - no more money for you.
- Even as a supervisor, the pay was horrible.

Advice to Senior Management

Knock off the favoritism. It ruins morale and ticks people off.

Pros

Keeping a job for a long period of time looks good for building credit - even if the job blows. There are also great employee discounts and accommodations.

When I began working here, everything was running smoothly, and hours were great, even for part-timers, like myself.

The pay scale still goes up consistently

Cons

Two months after I started working there most of the management transferred to other stores or to corporate. After that, my store (109, West Los Angeles) went downhill. The current management did not become managers because they know what they are doing - they don't: Best Buy is notorious, in house, for not training anyone - but because they've been there longer than most other people. The employees that have been there longer than the employees who got bumped up to management, didn't get moved up because they aren't well-liked, mainly because they are hard workers and they are perceived to be a threat to anyone else trying to climb the pathetic Best Buy ladder. Of course, they won't get fired. It's next to impossible to get fired there. If you are inept, or consistently late, they won't boot you. You have to be a thief, stop showing up, sexually harass someone, or get violent. Basically, they don't like to pay unemployment, which pays more money than the 4 hours per week of work that they give about 80% of their employees now.

Advice to Senior Management

If you decide to get a part-time job here, get your minimum hours in writing, signed by a manger.

If you decide to get a full-time job here, have an indefinite contract in writing stating that as long as you work at Best Buy your position status cannot be lowered to part-time.

Pros

Sometimes a fun environment. - - This used to be the best company to work for. - - LOVE the people that I work with.

Cons

absolutely 0 work/life balance.
Different direction daily.
flavor of the week company.
0 support
training is not way it used to be
very demanding
good luck trying to get a vacation

Advice to Senior Management

The company used to be so focused on a good employee experience ... no.. they could care less who was working for them because there could always be someone else. The company was successful where there were happy employees

Pros

Good discounts and accommodations for employees.

Cons

No commission on sales, just monthly bonuses (if your store hits them).

Pros

Great place to work for students while in school

Cons

Holidays can be a drag with stressed customers