Best Buy Reviews

Updated March 28, 2015
24 reviews filtered by
  • Denver, CO
  • Any Job Title
3.3
24 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
11 Ratings

24 Employee Reviews

Sort: Popular Rating Date
  1. Best buy stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO

    I have been working at Best Buy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun work environment and had a great GM at the first locations i was employed.

    Cons

    I should have been made more.

    Advice to Management

    Get rid of managers who love the politics and love to play favorites.

  2. Very interesting company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Specialist in Denver, CO
    Current Employee - Appliance Specialist in Denver, CO

    I have been working at Best Buy part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, employee discount, 5% match on your 401k, health insurance co pays are not too bad depending on what teir you have, paid trainings.

    Cons

    Difficult to to advance to full time.

  3. Flexible hours, decent supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Denver, CO
    Former Employee - Retail Sales Consultant in Denver, CO

    I worked at Best Buy part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours worked well while taking full time college courses. My direct supervisors were personable and somewhat caring.

    Cons

    Maintaining the store at the end of a shift is rushed. Frequent required online training which teaches you how to be corny about sales.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great people and great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Denver, CO
    Current Employee - Sales Associate in Denver, CO

    I have been working at Best Buy full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive and friendly atmosphere with good HR policies. The benefits are very good compared to other retail jobs and the atmosphere is very positive.

    Cons

    You have to apply separately for a full time position when there is an opening and there are usually multiple applicants, so even with good job performance it can sometimes take a while to get out of a part time position.

  6. It worked for a bit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Specialist in Denver, CO
    Former Employee - Solutions Specialist in Denver, CO

    I worked at Best Buy full-time (more than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Depending on the store: The environment can be super friendly and engaging. The discounts were great and overall it was better than not.

    Cons

    The pay is awful, holidays are awful, the discounts got worse, the company fires as much as it hires, prepare to work with kids and adults who act like kids.

    Advice to Management

    Better compensation, interactive training, better engagement w/ your employee

  7. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Best Buy part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Easy job, fun working with technology

    Cons

    Getting beat by Amazon, little room for growth

  8. Helpful (1)

    Too much scripting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Denver, CO
    Current Employee - Sales Associate in Denver, CO

    I have been working at Best Buy part-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The customers are great for the most part. Every day brings an interesting challenge.

    Cons

    I am no longer a human being on the phone with these people. Why even bother hiring humans to read these scripts? An IVR could do it, and the IVR wouldn't draw a salary. Some people who call in already think I am an IVR because of the scripts, they start barking out commands like people tend to do when they are talking to a computer. It would be funny if it weren't for the obvious conclusion you have to draw from this. I see the writing on the wall and I am looking for work because I know you won't keep us once you figure out how to make an IVR work for this line of business.

    Advice to Management

    I take sales over the phone. I'm good at it. My record speaks for itself. Or it did until all the scripting started. I understand the reasoning behind it. There are agents who need the scripts. But by idiot proofing the process against those agents, you've cut the good agents off at the knees. You will reduce the entire workforce to mediocrity with these scripts. There is a certain segment of the population who would prefer an IVR, so I can see the advantage of setting one up for basic sales. However, there comes a point in some transactions where the caller is going to want to speak to a live human being. They should have an option to do so, and that human being had ought to be working with minimal scripting. When you have that set up working please keep me in mind. I like my job. Some scripting is necessary. But the level of scripting going on now is extremely disheartening and actively interfering with me giving my best.

  9. Great Company Having to Make Changes to Survive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Connectivity Sales Manager in Denver, CO
    Current Employee - Connectivity Sales Manager in Denver, CO

    I have been working at Best Buy full-time (more than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    - Fun environment to work in with cool gadgets to play with.
    - Employee discount is awesome to have.
    - Pay is good, but come at the retail price (hours, holidays).

    Cons

    - Work-life balance can be hard to achieve sometimes.
    - It is retail hours which means no holidays off and every year you are opening earlier and earlier.

  10. Fun, Relaxing and enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Denver, CO
    Former Employee - Mobile Sales Consultant in Denver, CO

    I worked at Best Buy part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay was not bad, there was room for growth, the work environment was laid back and the staff was so much fun to work with! A lot of personality and diversity within the company for sure!

    Cons

    Benefits weren't great, coworkers would hang out outside of work on our own, but not too many company activities.

  11. Fun place to work

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Sales Representative in Denver, CO
    Current Employee - Sales Representative in Denver, CO

    I have been working at Best Buy part-time (more than a year)

    Pros

    Bonuses and discounts, people you work with

    Cons

    worrying about you individual progress

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.