Best Buy Reviews in Framingham, MA

Updated July 20, 2014
Updated July 20, 2014
5,774 Reviews
3.3
5,774 Reviews
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Best Buy CEO Hubert Joly
Hubert Joly
1,845 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    Good job for a high school student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Framingham, MA
    Former Employee - Sales Associate in Framingham, MA

    I worked at Best Buy

    Pros

    It is probably the best job for a student in high school because it pays well and it does not involve any manual labor. If you are not planning on attending college, or want to dedicate your time more to work than to school they provide pretty good career opportunities to move up in the company. You will be rewared for working hard, but you also need to make sure to let others now that you are noticed. Also, if you are into electronic and purchase them frequently the employee discount is very much worth it, particularly on things like televisions and any accessory you can imagine.

    Cons

    The customers will expect too much, or they will want that really cheap item in the ad so you just have to deal with that. It is mostly just that the store is either dead or swarmed, and there are very few days where it is perfectly balanced so you just have one customer to deal with. In addition, if you speak two languages in a multilingual area, you will be exploited by management for no additional compensation to sell to people who not only speak your language but similar lanuages as well. There should be more money provided fo such skills.

    Advice to ManagementAdvice

    Spend more time picking appropriate people for leadership instead of promoting friends.

    Recommends
    No opinion of CEO
  2.  

    Retail unfortunately is Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Team/MCSA  in  Framingham, MA
    Current Employee - Project Team/MCSA in Framingham, MA

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Awesome People, Great Environment, Helping people.

    Cons

    Decent pay, few opportunistic to advance, year over year raises minimal, repetitive work makes experience lackluster over time.

    Advice to ManagementAdvice

    Find new ways to help increase productivity to keep things fun and fresh while still showing your employees that although hard work needs to be done, fun can be had while being the best.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Not focused on retaining customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Framingham, MA
    Former Employee - Sales Associate in Framingham, MA

    I worked at Best Buy part-time for more than a year

    Pros

    Excellent company discount on products. Wholesale cost plus 5 percent on nearly everything in the store. It's extremely satisfying to solve problems for customers and receive positive feedback

    Cons

    You are pushed to sell service plans and monster cables. Management expects a lot from employees who receive no commission whatsoever.

    Advice to ManagementAdvice

    Bring back commission pay structure

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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