Best Buy Reviews

Updated May 1, 2015
4 reviews filtered by
  • Framingham, MA
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4.4
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1 Rating

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

4 Employee Reviews

Sort: Popular Rating Date
  1. Great Place to Work if Supervisors and GM are good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Framingham, MA
    Current Employee - Computer Sales Associate in Framingham, MA

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Enjoy what I do help people learn and work with computers

    Cons

    Some pressure to get credit cards for people but that's part of any sales position.

    Advice to Management

    I'm having a really fun time so far and it seems I'm getting noticed.


  2. Retail unfortunately is Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Team/MCSA in Framingham, MA
    Current Employee - Project Team/MCSA in Framingham, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Awesome People, Great Environment, Helping people.

    Cons

    Decent pay, few opportunistic to advance, year over year raises minimal, repetitive work makes experience lackluster over time.

    Advice to Management

    Find new ways to help increase productivity to keep things fun and fresh while still showing your employees that although hard work needs to be done, fun can be had while being the best.


  3. Not focused on retaining customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Framingham, MA
    Former Employee - Sales Associate in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Excellent company discount on products. Wholesale cost plus 5 percent on nearly everything in the store. It's extremely satisfying to solve problems for customers and receive positive feedback

    Cons

    You are pushed to sell service plans and monster cables. Management expects a lot from employees who receive no commission whatsoever.

    Advice to Management

    Bring back commission pay structure


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  5. Good job for a high school student

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Framingham, MA
    Former Employee - Sales Associate in Framingham, MA
    Recommends
    No opinion of CEO

    Pros

    It is probably the best job for a student in high school because it pays well and it does not involve any manual labor. If you are not planning on attending college, or want to dedicate your time more to work than to school they provide pretty good career opportunities to move up in the company. You will be rewared for working hard, but you also need to make sure to let others now that you are noticed. Also, if you are into electronic and purchase them frequently the employee discount is very much worth it, particularly on things like televisions and any accessory you can imagine.

    Cons

    The customers will expect too much, or they will want that really cheap item in the ad so you just have to deal with that. It is mostly just that the store is either dead or swarmed, and there are very few days where it is perfectly balanced so you just have one customer to deal with. In addition, if you speak two languages in a multilingual area, you will be exploited by management for no additional compensation to sell to people who not only speak your language but similar lanuages as well. There should be more money provided fo such skills.

    Advice to Management

    Spend more time picking appropriate people for leadership instead of promoting friends.



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