Best Buy Reviews in Garland, TX

Updated May 5, 2014
Updated May 5, 2014
5,777 Reviews
3.3
5,777 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,846 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Corporate environment is corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  Garland, TX
    Current Employee - Sales Support in Garland, TX

    I have been working at Best Buy part-time for less than a year

    Pros

    Job structure and a clear understanding of duties

    Cons

    Limited upward career mobility. Have to appeal to the social interest of your superiors.

    Advice to ManagementAdvice

    Create pathways for interested persons to move up

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Garland, TX
    Current Employee - Sales Associate in Garland, TX

    I have been working at Best Buy part-time for more than a year

    Pros

    They are all about the people, making it a great experience not just for the customers but the employees too

    Cons

    It does get hectic and crazy as with any retail enviornement

    Advice to ManagementAdvice

    Continue to improve the employee experience anyway possible and in turn you will see increased results

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun, hard work, GM's have to much power-probably the reaon theyn are going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Garland, TX
    Current Employee - Assistant Manager in Garland, TX

    I have been working at Best Buy full-time for more than a year

    Pros

    Good experience, values,income, bonuses, and the people you work with(linelevel)

    Cons

    hours suck, favortism,good ol' boy network to get promoted

    Advice to ManagementAdvice

    your gm's make get oney make them earn it, too much horsing around, playing wit the help

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Specialist  in  Garland, TX
    Former Employee - Customer Specialist in Garland, TX

    I worked at Best Buy part-time for less than a year

    Pros

    Seeing and experiencing new technology.
    Conversing with people.

    Cons

    Standing very long hours. Pay is not great starting out.

    Advice to ManagementAdvice

    Implement a bonus system to top preforming employees in each department.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Computer and Tablet Spec Part-Time  in  Garland, TX
    Current Employee - Computer and Tablet Spec Part-Time in Garland, TX

    I have been working at Best Buy

    Pros

    Good supervisor and management for the most part.
    Great Co-Workers
    Overall fairly satisfied.

    Cons

    Wish there were more opportunity to advance
    Wish there were commission based pay or higher hourly rate of pay. It's hard to make it on a rate of under 9 dollars an hour with only part-time hours. I would love to advance to full-time but I've been there for a year and no opportunity just yet...

    Advice to ManagementAdvice

    I wish management made it a point to share news of job openings and generate more full-time spots.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Great seasonal job, but there are quite a few things that I didn't like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Seasonal Operations Representative (Cashier)  in  Garland, TX
    Former Employee - Seasonal Operations Representative (Cashier) in Garland, TX

    I worked at Best Buy

    Pros

    Good Employee Discount on Accessories, Generous Discount on house-brand items (Dynex, RocketFish, Insignia, Init), Flexible Hours, Some Great Co-Workers, Pretty Good Management, Fun Environment to Work In, Great Customers that make your day, Awesome products to play with, Good break room at my location

    Cons

    Poor discount on major items (Computers, TVs, Cameras), Mediocre compensation, Minimal Training, Pushing Attachments (Black Tie, Magazines, Reward Zone, Credit Card, HDMI Cables), Curmudgeon Customers, Customers that think they can ignore policy, Customers that pay with 20 low-value gift cards (I'm not kidding, it happened to me twice. Once during the holiday rush, and once after the holidays), Check Verification Policy (writing checks is slow enough already, add waiting for a manager to verify it), Co-workers that tell you the opposite of what management said

    Advice to ManagementAdvice

    It wouldn't hurt to give more advice to employees along the way, instead of waiting until review time. Don't believe what other co-workers say without finding out for yourself. When laying off seasonal workers, don't treat them like they were only in it for the discount. Actually have the General Manager participate in the hiring process. If the GM didn't participate in the hiring process, I don't think they should be the one to lay you off. Lastly don't mention advancement for a seasonal applicant when the store is already at capacity.

    Recommends
    Approves of CEO

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