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Best Buy Reviews in Houston, TX

Updated Jul 11, 2014
All Employees Current Employees Only

3.3 92 reviews

75% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(32 ratings)

59% of employees recommend this company to a friend

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of(in 681 reviews)

  • Most of the people know what they are talking about and fun to work with(in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare(in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time(in 163 reviews)

92 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Customer Service Agent/Associate/Specialist.

    Customer Service Specialist (Current Employee) Houston, TX

    ProsThe people have made every day working there excellent. Like any entry-level retail position, it has its ups and downs. I'm okay with what I've been given in such a short time. You pick up certain skills that can come in handy. As a shy person, I've developed a more pronounced way of expressing myself, with has helped me quite a bit.

    ConsManagement is too pressured by the higher-ups. Their stress is passed down to the floor associates, which sometimes affects the overall work atmosphere.

    Advice to Senior ManagementStick to the rules. Stick to the policies. Be fair with every customer. Train your employees better. Throwing them into a position they know nothing about without their consent and expecting them to do well is never a good thing.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst place ever

    Geek Squad, Agent (CIA) (Former Employee) Houston, TX

    ProsNothing pro to say about this company

    Consno training, pay is a bit over min wage, management doesn't even know half the company policies ect ect

    Advice to Senior ManagementGet some training and treat your employees better

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    DCI

    Geek Squad, Deputy of Counter Intelligence (DCI) (Current Employee) Houston, TX

    ProsGreat developmental training in leadership

    ConsShifts are long, no family time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company

    Geek Squad Operations Agent (Current Employee) Spring, TX

    Prostime off is great, the planning for manning the office is good.

    Conspersonal growth is not very good. It requires other positions to open up and they don't open very much

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Really Laid Back.

    Wireless Sales Consultant (Current Employee) Houston, TX

    ProsGreat Discounts
    Chances to win free electronics
    Hours are flexible
    The People are nerdy!
    Computer Trainings
    Employee Rewards
    Geeksquad Prices are lower

    ConsSales Goals
    Big Discounts are only on select brands
    Insurance Goals
    Some employees don't care about Walk Out Working
    Constant word about rushing a job to move one to another person

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst Buy

    Product Process Associate (Former Employee) Baytown, TX

    ProsFun coworkers. Started out being flexible with employees but that soon changed as the company made changes to management positions.

    ConsHorrible management, over the years each new manager was worse than the last. NO manager seemed to truly care about their employees.

    Advice to Senior ManagementLearn to relate to your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The only thing constant is change

    Assistant Store Manager (Former Employee) Houston, TX

    ProsSurrounded by technology and have access to latest and greatest new toys

    ConsStress, pressure, lack of appreciation, forced to work extra hours

    Advice to Senior ManagementDon't be so quick to run off good managers that care about the well being of the company that aren't part of the good old boy club

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Standard retail job.

    Computer Technician (Former Employee) Houston, TX

    ProsYou are always surrounded by technology. You have access to new products. You have access to an employee discount, but don't abuse it.

    ConsThe standard retail job cons - lack of talented and motivated employees, consumers are unclear in their communication, over-reaching in their demands.

    Advice to Senior ManagementStart an accelerator program.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    High Sales Pressure with No Incentives

    Sales Associate (Former Employee) Houston, TX

    ProsIt's a fun, friendly environment. I always felt among friends with my co-workers and it made doing my job easier. Good hourly pay rate. Meetings were productive and informal.

    ConsA lot of pressure is going to be put on you to meet sales goals, but they do not pay out commission. It's hard to get motivated to bust your butt and make these sales, when your co-workers shamming out and playing on their phones are going home with the same paycheck as you.

    They tend to hire young, pretty females. If you're older, or not so easy on the eyes, I hope you're going for a management positon

    Advice to Senior ManagementYou're going to have to find a way to both bring down your prices - probably through overhead costs if you want to remain in business.

    Learn the value of commissions and bonuses if you want to motivate your sales force.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not the best place too work for

    Digital Imaging (Current Employee) Houston, TX

    Prosco-workers are fun too be around

    ConsManagement could be better by talk too you not at you

    Advice to Senior Managementlearn how too treat the employees with some respect

    No, I would not recommend this company to a friend

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