Best Buy Reviews in Houston, TX

Updated September 16, 2014
Updated September 16, 2014
5,780 Reviews
3.3
5,780 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,848 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not the best place too work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Imaging  in  Houston, TX
    Current Employee - Digital Imaging in Houston, TX

    I have been working at Best Buy part-time for more than a year

    Pros

    co-workers are fun too be around

    Cons

    Management could be better by talk too you not at you

    Advice to ManagementAdvice

    learn how too treat the employees with some respect

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Love my job get a lot of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MSCA  in  Houston, TX
    Current Employee - MSCA in Houston, TX

    I have been working at Best Buy part-time for less than a year

    Pros

    Love my job get alot of hours

    Cons

    wish there was more managers

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Stressful and under paid, but a valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy full-time for less than a year

    Pros

    Flexible schedule- perfect for a student or transitional job. Management will work with your schedule.

    Experience- The Bestbuy brand is well respected and what employees experience here will help them with any future jobs

    Cons

    Poor pay- The pay is kept low because of the "Short Term Incentive" which is a department based monthly team bonus, that is paid out in accordance with hours worked in that month. It is also low and very difficult to attain due to high profit margin standards.

    Non Commission based wage, but a commission based environment- Supervisor are the worst perpetrators of this, the company prides itself on non commission employees, but treat their employees as if they are commissioned. They will push an up sale even if its not beneficial to the consumers

    Advice to ManagementAdvice

    Remember what its like on the sales floor and place attainable goals on your employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PCHO  in  Sugar Land, TX
    Former Employee - PCHO in Sugar Land, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Training is taken seriously and provided for each new hire despite their skill level.

    Cons

    Sometimes closing would last until midnight.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    7 years working at best buy in the past for A/V repair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A/V Repair  in  Houston, TX
    Current Employee - A/V Repair in Houston, TX

    I have been working at Best Buy part-time for more than 8 years

    Pros

    greate company, good benefits, good future

    Cons

    I will have a good future working with best buy

    Advice to ManagementAdvice

    I got 21 years experian working as A/V technician. I am open to work part and full time

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Computer Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Specialist  in  Houston, TX
    Former Employee - Computer Specialist in Houston, TX

    I worked at Best Buy part-time for more than a year

    Pros

    good experience, pay, benefits, discount, really liked the people and friends I made at this job. management seemed to care about you and your future. Very good first job to gain experience and learn alot about technology

    Cons

    constant pressure from upper mgmt to bug customers to buy extras, stressful selling environment, fast paced, always on your feet. But overall a good experience that i would recommend to anyone who wants a challenge

    Advice to ManagementAdvice

    think of the customer first

    Positive Outlook
  8.  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  The Woodlands, TX
    Former Employee - Sales Associate in The Woodlands, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Good benefits, pleasant working environment with focus on helping each other, tons of training and rewards to become a sales specialist.

    Cons

    Long holiday hours, some times not enough inventory on hand

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Training inadequate, lot's of system issues, very stressful, hard to get paid if you do get paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Work At Home Agent-Customer Service  in  Humble, TX
    Former Employee - Work At Home Agent-Customer Service in Humble, TX

    I worked at Best Buy part-time for less than a year

    Pros

    Saved gas, no commute, paid training, Not much else to say as far as pros, Even if you are computer savy, you will still be confused on some of the policies and also how to navigate in 6 different systems, plus learning pages and pages of company issues. They use IE and Java which is not compatible so expect a lot of system issues.

    Cons

    To be a work at home agent for Best Buy you have to buy an office phone with a mute button $45.00 headset $25.00. You also need a hardwired land line and it cost me $80.00 plus $20.00 a month just for a dial tone, high speed internet $60.00. Training is only 1 wk to learn 6 systems and it is not fun at all, our trainer was distraced most of the time and very scattered with the subjects. I started 3 wks ago and still no pay.

    Advice to ManagementAdvice

    Trainer should speak clearly and concisely and stay on one subject before going to another one. New employees need at least 2 weeks to learn everything before handling customer complaints and issues. Pay your employees even if you have to cut them a check.

    Doesn't Recommend
    Negative Outlook
  10.  

    Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Flexible working hours helped while I was in school

    Cons

    The Customers! But that's sales isn't it!

    Advice to ManagementAdvice

    Stay the course

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was a great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Humble, TX
    Former Employee - Cashier in Humble, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Friendly atmosphere in the workplace

    Cons

    There are no cons that I can think of

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO

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