Best Buy Reviews in Houston, TX

Updated September 16, 2014
Updated September 16, 2014
5,775 Reviews
3.3
5,775 Reviews
Rating Trends

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Best Buy CEO Hubert Joly
Hubert Joly
1,845 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Hard to think of a worse job than retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy full-time for more than a year

    Pros

    Good co-workers, selling something somewhat fun

    Cons

    Underpaid, overworked, worst hours EVER

    Advice to ManagementAdvice

    I think management is doing an ok job, it's just that retail is going to be a horrible job regardless

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Easy, but stressful during the holidays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy part-time for more than a year

    Pros

    Great discount, good co workers, okay management

    Cons

    Pay, no weekends off, unrealistic goals

    Advice to ManagementAdvice

    If the customer says no, then it's no. Don't hassle the employee for not making a giant sale every sale. Not everyone on earth is rich.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (CIA)  in  Houston, TX
    Current Employee - Geek Squad, Agent (CIA) in Houston, TX

    I have been working at Best Buy part-time for more than 3 years

    Pros

    Met tons of great people!

    Cons

    Management, lots of turnover, and pay is uncompetitive.

    Advice to ManagementAdvice

    Better pay, recognition, and staffing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy part-time for more than a year

    Pros

    You get to learn quite a bit working in sales retail
    The discounts aren't bad
    Flexible hours

    Cons

    Hard to move up
    Write ups if you do not sell
    Favoritism

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (CIA)  in  Houston, TX
    Current Employee - Geek Squad, Agent (CIA) in Houston, TX

    I have been working at Best Buy part-time for more than 10 years

    Pros

    Employee Discount and play with new technology.

    Cons

    Poor schedule which leads to understaffing.

    Advice to ManagementAdvice

    Learn to make better schedules and pay better!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great for high school and college attendees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Best Buy part-time for more than a year

    Pros

    - most people who work there are laid back
    - hours always available

    Cons

    - can be very cliquish amongst management
    - black friday is like a religious holy day to them
    - regardless of what management does, you will be held accountable for their actions as well as your own as a CSR
    - pay sucks and now has cap

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Pleasant and exciting until a change in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Specialist  in  Baytown, TX
    Former Employee - Media Specialist in Baytown, TX

    I worked at Best Buy part-time for more than 3 years

    Pros

    Great employee discount
    Terrific co-workers
    Flexible hours

    Cons

    Lack of communication at times.
    Not always great leadership
    Lack of product

    Advice to ManagementAdvice

    Try and implement more of what your employees would see on the sales floor. We interact with customers on a daily basis. We know what sales and what doesn't. The stores operate completely differently now as they seem to be more along the lines of Apple Stores. They don't have the same lovable atmosphere that Best Buy used to have.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Great Co-Workers..Horrible Company Structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent (ARA) Geek Squad  in  Houston, TX
    Current Employee - Advanced Repair Agent (ARA) Geek Squad in Houston, TX

    I have been working at Best Buy full-time for more than 5 years

    Pros

    Employee Discounts, Benefits, Work within your availability .

    Cons

    Stuck working Holidays and Weekends, Company is extremely unorganized and it seems every 6 months to a year they restructure how departments are ran. Corporate has no clue what actually goes on in the physical stores. Raises are a joke, multiple long term hourly employees report getting bare minimal raises even though their quality of work is above average. I'm talking .15 cents to .35 cents. Underpaid computer technicians.

    Advice to ManagementAdvice

    Corporate needs to actually send someone to physically work in stores for a month before just deciding to make changes without testing thoroughly before doing so . Get rid of the management that doesn't put forth effort in helping out on the sales floor from time to time. Managers that sit in the admin office all day , everyday are not useful to the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Good place to work, but you sacrifice your lifestyle, you'll work EVERY weekend and EVERY holiday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Designer  in  Houston, TX
    Current Employee - Systems Designer in Houston, TX

    I have been working at Best Buy full-time for more than a year

    Pros

    Huge company, good benefits, opportunity for advancement, and a very well structured company.

    Cons

    Work long hours and have horrible work/life balance, your family will suffer. Compensation is not suitable for duties performed. Very political.

    Advice to ManagementAdvice

    I don't like having to be political in order to advance. Also my family never see's me, I'm always exhausted, and I barely make enough to keep on the lights.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Non Consistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales  in  Houston, TX
    Former Employee - Mobile Sales in Houston, TX

    I worked at Best Buy full-time for more than 5 years

    Pros

    Great Job for Students needing flexible schedules. Great discount and for full time great benefits and good tuition reimbursement.

    Cons

    Very inconsistent management and poor execution of policies. Many different management opinions.

    Advice to ManagementAdvice

    More consistent managing.

    Recommends
    Neutral Outlook
    No opinion of CEO

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