Best Buy

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Best Buy Reviews in Los Angeles, CA

Updated February 27, 2015
Updated February 27, 2015
206 Reviews
3.4
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
206 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

206 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Sales Support Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Manager in Los Angeles, CA
    Former Employee - Sales Support Manager in Los Angeles, CA

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Challenging, fun hard working. great teams.

    Cons

    Overly competitive. Poor communication among business groups.

    Advice to ManagementAdvice

    Better cross discipline communication

    Recommends
    Positive Outlook
  2.  

    Experience depends too much on your store's managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Best Buy full-time (more than a year)

    Pros

    Good place to work if you want to get a lot of work experience fast.
    You learn great sales tools you can apply to any job.
    Discount is amazing.
    You gain a lot of knowledge and connections quickly.

    Cons

    The company has great ideas for making Best Buy a great place to work and shop but its totally up to the managers on wether they execute the company's strategies or not. That often creates a lot of confusion when managers make decision or give tasks/directions.

    Advice to ManagementAdvice

    Stick to the plan... your way is not better.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    DCI (Deputy of Counter Intelligence)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Glendora, CA
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Glendora, CA

    I have been working at Best Buy

    Pros

    Fun, Competitive Environment, had a great time working there, the management team was lackluster and employee turnover was high

    Cons

    Pressures from retail, typical retail chain, management can seem disorganized, but the right attitude and a competitive sprit can lead to good opportunities

    Advice to ManagementAdvice

    Realize the value of diversity

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    I enjoyed working here but the managers had favorites which ultimately annoyed me. The pay was good and the team morale.

    Current Employee - Cashier in Hawthorne, CA
    Current Employee - Cashier in Hawthorne, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    It is a great environment with a good discount on products. The co workers are all very nice but some managers are lazy and it was too noticeable.

    Cons

    The managers had favorites and I thought that was unfair. Sometimes when the cashiers wouldn't make sales as far as selling the extended warranties the managers would get annoyed but we never got parsed for extremely good work only reprimanded for negative work.

    Advice to ManagementAdvice

    Some management need to be a little more courtous of the people "beneath them"

  6.  

    Poor Leadership and Management will bring this company down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tustin, CA
    Current Employee - Customer Service Representative in Tustin, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    Employee Benefits
    Good Breaks and Lunch Hours

    Cons

    Lack of Leadership
    Poor Training
    Company Policy Misleading

    Advice to ManagementAdvice

    Change management and culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Sales Support Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Representative in Glendale, CA
    Former Employee - Sales Support Representative in Glendale, CA

    I worked at Best Buy

    Pros

    Easy interview.
    Personable employees.
    Flexible schedule.
    Good atmosphere.
    Solid managers.
    Training system is good for those who lack understanding in their assigned department.

    Cons

    Unrealistic sale expectations for specific departments.
    Limited responsibilities.
    Skills learned are hard to market if future career is not in sales.
    Few promotion paths.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Mobile Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Glendale, CA
    Former Employee - Mobile Sales Consultant in Glendale, CA

    I worked at Best Buy

    Pros

    Easy Job if you like the products and Good people that work there as well as a good hangout job

    Cons

    Underpay, work more than what you get paid and poor training.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Benefits and work ethics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Culver City, CA
    Former Employee - Sales Associate in Culver City, CA

    I worked at Best Buy

    Pros

    Working here is very rewarding if you enjoy helping customers find what they trully want at a great price. The employee discount is very rewarding depending on the items and they pay above minimum wage.

    Cons

    Very money hungry competition. You don't get commission but you have a daily goal you have to accomplish so it gets competitive. I would've given this company five stars don't get me wrong i love working here, but management was very undertrained and abused his power.

    Advice to ManagementAdvice

    Remember you are above the employees but without them you're nothing.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Fast passed, Fun and competitive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in West Hollywood, CA
    Former Employee - Sales Consultant in West Hollywood, CA

    I worked at Best Buy

    Pros

    I can't Complain. I had the opportunity to meet real good people.

    Cons

    I have no real Complaints. Better pay would have been nice.

    Advice to ManagementAdvice

    Better pay and better, realistic bonuses

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Consultation in Tustin, CA
    Current Employee - Geek Squad Consultation in Tustin, CA

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Being able to do what I like to do, working with brand new technology, and a culture that supports personal growth

    Cons

    strict SOPs that must be followed, time off is hard to achieve with specialized positions that have minimal coverage

    Recommends
    Positive Outlook
    Approves of CEO

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