Best Buy Reviews

Updated August 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
93 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

231 Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Hawthorne, CA
    Current Employee - Assistant Manager in Hawthorne, CA
    Recommends
    Approves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Great place to work. Excellent employees and benefits. Love the customers.

    Cons

    I have no cons about this job. I'm very happy there. No complaints whatsoever. Excellent place to work

    Advice to Management

    None


  2. First job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in West Covina, CA
    Former Employee - Sales Associate in West Covina, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (Less than a year)

    Pros

    A lot of hours even if your part time, if you work hard.

    Cons

    Just like any other big cooperation, it's all about the money

    Advice to Management

    Care about emplyee


  3. Big Discounts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Long Beach, CA
    Current Employee - Sales Associate in Long Beach, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    - flexible schedule, managers worked with my school schedule - training, offered tons of training - incredible discount, the discount was incredible - great coworkers, because of them I enjoyed going to work

    Cons

    - The pay sucked but what can you expect for a retail job. - Customers stealing was always blamed on employees. - No bonuses - 7:00 am morning meetings - dumb customers

    Advice to Management

    I do not have anything bad to say about management besides the constant micromanaging of employees. I know it's not their fault the big whigs have them on a tight leash.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Representative

    Former Employee - Customer Service Representative in Glendora, CA
    Former Employee - Customer Service Representative in Glendora, CA

    I worked at Best Buy (Less than a year)

    Pros

    The environment was a fun place to work.

    Cons

    We were often understaffed or the schedule was made incorrectly.


  6. Eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Los Angeles, CA
    Current Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Great discounts, flexible schedule, some good co workers I work with.

    Cons

    Well for one management is all talk no action. As a retail job, they DEMAND you to hit budget. If you don't then you'll be getting an earfull, even when it wasn't in your control just because traffic was slow. Not every co worker will do their job correctly. It's annoying that if you're the #1 seller you can basically get away with anything from downstocking to write ups. Out of all the managers I've worked with, only 2 are true team players along with my supervisor. The others are there to just be on their phones and chat the day away. How do you expect your employees to be their best when the role models can't even bring themselves to help out or be a team player?

    Advice to Management

    Work on leadership. You can't be a true leader if your followers can't even respect you because you don't work like you should.


  7. Connection manager

    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Best Buy (More than 8 years)

    Pros

    The pay is okay for time

    Cons

    No set schedule and no work life balance.

    Advice to Management

    Na


  8. Fun place to work for a while

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends

    I worked at Best Buy part-time

    Pros

    Great fun environment, learning about so many different tech gadgets

    Cons

    Hours are not guaranteed, very competitive atmosphere

    Advice to Management

    Help employees grow!


  9. Helpful (1)

    Best Buy is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Sherman Oaks, CA
    Former Employee - Home Theater Sales Associate in Sherman Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    For those of us who are technologically savvy, working at Best Buy is like being a kid in a candy store. - Customer-based, hands-on, high-energy work atmosphere - Latest and greatest technology spanning every imaginable electronics category - Many opportunities for promotion (upper level management and corporate associates commonly start as a "blue-shirt"/retail associate before advancing)

    Cons

    - Benefits are only issued to full-time employees, and employees can work full-time hours but still be coded as "part-time," i.e. benefits are hard to come by and full-time spots are competitive - Management is not always fit to lead

    Advice to Management

    Supervisors are typically better at managing employees than those with the manager title. Make sure managers have been trained and field-tested the same way the highest performing sales associates and department supervisors are.


  10. Not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Discounts deals, there really wasnt much

    Cons

    Hours are bad, time off is hard, hard to get breaks


  11. My time at Best Buy (survivors remorse)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Los Angeles, CA
    Former Employee - Best Buy Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Great Discounts and Accommodations - If you find the right department and manager you may actually really enjoy your time at the company.

    Cons

    The pay is mediocre and there is a lot of favoritism. If you are not capable of playing the political games or you just don't feel like you need to then you will not get very far in this company.

    Advice to Management

    Rules and Regulations are in place for a reason, to protect the company and to protect you. If you promote people who actually deserve their positions you will have more success in each department and as a store.



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