Best Buy Reviews

Updated March 24, 2015
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  • Los Angeles, CA Area
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3.3
211 Reviews
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Best Buy CEO Hubert Joly
Hubert Joly
2,475 Ratings

211 Employee Reviews

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  1. Sales Support Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Manager in Los Angeles, CA
    Former Employee - Sales Support Manager in Los Angeles, CA

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Challenging, fun hard working. great teams.

    Cons

    Overly competitive. Poor communication among business groups.

    Advice to ManagementAdvice

    Better cross discipline communication

    Recommends
    Positive Outlook
  2. Amazing and friendly atmosphere but not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Sales Associate in Orange, CA
    Former Employee - Best Buy Mobile Sales Associate in Orange, CA

    I worked at Best Buy part-time (less than a year)

    Pros

    - Fun environment, most customers are easy to work with.
    - If you're into electronics, you learn a ton here.
    - Provides training for your specific department.

    Cons

    - Not a place where you build your career.
    - It's all numbers to Best Buy, their employees come as a second priority.

    Advice to ManagementAdvice

    Make the employees happy and you'll receive an exponentially increased work ethic.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Alright if you're going to school or side cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Magnolia Home Theater Sales Associate in Los Angeles, CA
    Former Employee - Magnolia Home Theater Sales Associate in Los Angeles, CA

    I worked at Best Buy full-time (more than a year)

    Pros

    The best thing is the people you meet and the discount

    Cons

    Every day is the same, management pounding numbers in your face wanting more and more. You could work your butt off and not get appreciated or compensated. After a while working here you'll notice who has been there for more then a year because of the extreme sigh they let out when they clock in. Then dead in the eyes and general depression dust cloud following them. Anyone who tells you or reviews and says it's amazing to work at best buy really needs to reevaluate their live and set actual goals for themselves.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. meh. good part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Camera Sales in Los Angeles, CA
    Current Employee - Camera Sales in Los Angeles, CA

    I have been working at Best Buy

    Pros

    fun decent pay easy job. good discount on merchandise. i like cameras and work in cameras so that is cool

    Cons

    pay. management and the way the systems work in store is horrible. they freeze and are slow all the time.

    Advice to ManagementAdvice

    i would pay attention to employees and help them grow in weakness and strengths.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Burbank, CA
    Current Employee - Sales Associate in Burbank, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    Worked with some good people

    Cons

    Hours are all over the place, made to force protection plans to customers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. It was great not much pressure and a great environment to learn and advance your skill set.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Cerritos, CA
    Current Employee - Best Buy Sales Associate in Cerritos, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    Great discount and a great team to be around on a daily basis. Not much pressure and a nice break room for employees to relax during lunch.

    Cons

    Schedule is all over the place. Inconsistent hours and sometimes mandatory to do over nighters for price tagging. It was a nightmare!!!

    Advice to ManagementAdvice

    I would advice management to go around and create a well balanced schedule for every one as well as a consideration for those in school.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. Experience depends too much on your store's managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Best Buy full-time (more than a year)

    Pros

    Good place to work if you want to get a lot of work experience fast.
    You learn great sales tools you can apply to any job.
    Discount is amazing.
    You gain a lot of knowledge and connections quickly.

    Cons

    The company has great ideas for making Best Buy a great place to work and shop but its totally up to the managers on wether they execute the company's strategies or not. That often creates a lot of confusion when managers make decision or give tasks/directions.

    Advice to ManagementAdvice

    Stick to the plan... your way is not better.

    Recommends
    Positive Outlook
    Approves of CEO
  9. DCI (Deputy of Counter Intelligence)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Glendora, CA
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Glendora, CA

    I have been working at Best Buy

    Pros

    Fun, Competitive Environment, had a great time working there, the management team was lackluster and employee turnover was high

    Cons

    Pressures from retail, typical retail chain, management can seem disorganized, but the right attitude and a competitive sprit can lead to good opportunities

    Advice to ManagementAdvice

    Realize the value of diversity

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    I enjoyed working here but the managers had favorites which ultimately annoyed me. The pay was good and the team morale.

    Current Employee - Cashier in Hawthorne, CA
    Current Employee - Cashier in Hawthorne, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    It is a great environment with a good discount on products. The co workers are all very nice but some managers are lazy and it was too noticeable.

    Cons

    The managers had favorites and I thought that was unfair. Sometimes when the cashiers wouldn't make sales as far as selling the extended warranties the managers would get annoyed but we never got parsed for extremely good work only reprimanded for negative work.

    Advice to ManagementAdvice

    Some management need to be a little more courtous of the people "beneath them"

  11. Poor Leadership and Management will bring this company down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tustin, CA
    Current Employee - Customer Service Representative in Tustin, CA

    I have been working at Best Buy part-time (more than a year)

    Pros

    Employee Benefits
    Good Breaks and Lunch Hours

    Cons

    Lack of Leadership
    Poor Training
    Company Policy Misleading

    Advice to ManagementAdvice

    Change management and culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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