Best Buy Reviews

Updated July 2, 2015
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3.3
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
89 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

220 Employee Reviews

Sort: Popular Rating Date
  1. Overall, it's a mostly positive workplace with lots of potential for people to learn and grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Yorba Linda, CA
    Current Employee - Best Buy Mobile Sales Associate in Yorba Linda, CA

    I have been working at Best Buy full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best reasons to work here are the benefits. The employee discount is amazing as well as the other benefits for health, dental, and vision. The 401k plan and employee stock purchase program are good as well. Working with new customers and seeing some repeat customers is awesome.

    Cons

    The biggest challenges working here are the expectations. There are many expectations to meet set by upper management. Some of the middle management can make the job harder because they don't know about how to handle an issue or pass off issues for us line level employees to fix. At my store there is a lot of micromanagement.

    Advice to Management

    One of the thing that happened recently at my store: We were supposed to have a visit by the territory staff, a surprise visit, and we were notified of them coming so our managers decided to "fix" the store for that day. If the district or territory staff want a snapshot of how our stores operate then they need to actually show up (which they didn't do - at all) unannounced.


  2. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Montebello, CA
    Former Employee - Best Buy Mobile Sales Associate in Montebello, CA

    I worked at Best Buy part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The discount was amazing !

    Cons

    everyone is dating everyone , favoritism , bad hours unless you're full time

    Advice to Management

    Choose the workers wisely


  3. Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Palmdale, CA
    Former Employee - Cashier in Palmdale, CA

    I worked at Best Buy part-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good starting pay for part time seasonal workers. opportunities to move up in the company. fair discounts on select items.

    Cons

    Many workers were teacher's pets to managers which, in turn, made the managers disregard the people actually working.


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  5. People are great but unless you've been with the company for 10+ years you aren't moving up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Lead in Culver City, CA
    Current Employee - Best Buy Mobile Lead in Culver City, CA

    I have been working at Best Buy full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount
    People
    Added benefits per department
    Open box hook ups

    Cons

    No quick forward progress
    Not enough pay
    Numbers hungry
    Break rooms sucks

    Advice to Management

    If people come from outside of your company to work for you and have the experience prior to lead a team then you shouldn't discredit them because they haven't put 10+ years with the company if they are the best person for the job


  6. Sales Associate DI

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Imaging Sales Consultant in Torrance, CA
    Former Employee - Digital Imaging Sales Consultant in Torrance, CA

    I worked at Best Buy full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great work environment and a great way to make new friends and clients

    Cons

    Management and supervisors sometimes lack a clear vision of you TRUE talents

    Advice to Management

    Really assess the people you hire before, and during their tenure. You've had many potential supervisor/ manager material in people, but refuse to see it. STOP with the politics


  7. pretty good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Burbank, CA
    Former Employee - Best Buy Mobile Sales Associate in Burbank, CA

    I worked at Best Buy (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The company's vision is great, very competitive.

    Cons

    Lack of customer service, doesn't meet needs of customers, and they make us out to have to be selfish salespeople. Employees try everything they can to stay up in sales, but they fail to understand you can't have high sales expectations with small traffic. Rude managers is another issue, they lack respect and RESPONSIBILITY! How can customers respect employees more than they can managers? By the way, don't hire seasonal people, then offer them a permanent position... then FIRE THEM! That's a low blow. Horrible.

    Advice to Management

    Converse with employees, know who you hire before you just jump to do so. Stop showing favoritism, employees already have to kiss your butts. Please put customers first. Thanks.


  8. Best buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Signal Hill, CA
    Former Employee - Computer Sales Associate in Signal Hill, CA

    I worked at Best Buy part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Coworkers were fun, and most of the customers were friendly. That's about it

    Cons

    Terrible pay for the expectations, the general manager expected the employees to know everything but was not up to date on the latest things and very condescending.

    Advice to Management

    Listen to your employees, take in what they're saying and try to help. Employees are always ready to work hard but if they do not feel valued they won't.


  9. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Los Angeles, CA
    Current Employee - Best Buy Sales Associate in Los Angeles, CA

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Teaches great leadership skills. Employee recognition is excellent.

    Cons

    Management is almost always on a customers side

    Advice to Management

    Development should be focused on the employees that arent doing so well


  10. Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Best Buy full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and lots of opportunity for growth.

    Cons

    Worked lots of hours...but that's what Retail is all about!


  11. Great company if you are young and/or uneducated - otherwise stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Current Employee - Retail Sales Consultant in Los Angeles, CA

    I have been working at Best Buy part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very friendly/helpful coworkers
    Somewhat flexible with scheduling -- great if you are a student

    Cons

    Extremely low pay -- sales reps don't get paid a commission on what they sell and are duped into believing it's a good thing.
    Bonuses are hard to come by if you work in a poorly performing store
    Fixated on gathering metrics, but nothing is done with the results
    Only 40-45 minutes given for lunch break
    Forced to take poorly developed e-learning courses which don't prepare you for your job
    Erratic/poor scheduling -- one week you can work 20+/hrs, the next you get less than 10 (if you are p/t)
    Extremely fixated on forcing employees to use sales tools that are time consuming most of the time
    Equipment is broken (walkie talkies, cash registers, etc.)

    Advice to Management

    Pay your employees more and give them a reason to be excited about working for you - right now there is little to motivate your employees



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