Best Buy Reviews in Los Angeles, CA Area

Pros

good discount. good company. Id recommend it.

Cons

Some things are unfair, and favoritism exists.

Advice to Senior Management

none

Pros

Employee discount is nice, but doesn't help on big-ticket items. Best Buy has a lot of things going for it, and all it needs is to figure out how to take advantage of them and then act decisively.

Cons

Management does not act decisively. Current re-org speculation is paralyzing decision-making and people are not taking action. Best Buy is not currently living up to its potential.

Advice to Senior Management

Clarify the strategy and stick to it. Push down decision-making for local/smaller decisions. Focus the company on unifying behind the strategy and allow the "worker bees" to do their jobs while ensuring that they have clarity of purpose.

Pros

Keeping a job for a long period of time looks good for building credit - even if the job blows. There are also great employee discounts and accommodations.

When I began working here, everything was running smoothly, and hours were great, even for part-timers, like myself.

The pay scale still goes up consistently

Cons

Two months after I started working there most of the management transferred to other stores or to corporate. After that, my store (109, West Los Angeles) went downhill. The current management did not become managers because they know what they are doing - they don't: Best Buy is notorious, in house, for not training anyone - but because they've been there longer than most other people. The employees that have been there longer than the employees who got bumped up to management, didn't get moved up because they aren't well-liked, mainly because they are hard workers and they are perceived to be a threat to anyone else trying to climb the pathetic Best Buy ladder. Of course, they won't get fired. It's next to impossible to get fired there. If you are inept, or consistently late, they won't boot you. You have to be a thief, stop showing up, sexually harass someone, or get violent. Basically, they don't like to pay unemployment, which pays more money than the 4 hours per week of work that they give about 80% of their employees now.

Advice to Senior Management

If you decide to get a part-time job here, get your minimum hours in writing, signed by a manger.

If you decide to get a full-time job here, have an indefinite contract in writing stating that as long as you work at Best Buy your position status cannot be lowered to part-time.

Pros

Great employee discount. Fun atmosphere. Easy going, great position for a tech lover. You make money while selling gadgets, what a concept.

Cons

Non commission based sells but still held to the same responsibility. If you are not a manager you are look down upon by authority holding staff.

Advice to Senior Management

Listen to your everyday sales people, we deal with the customers on a daily basis and now what works and what doesnt.

Pros

Very good benefits
Employee Discount
Good Employee Review Process
Nice People
Friendly Atmosphere
Casual Dress
Pay is good for IT

Cons

Hired under false pretenses.
Job Description does not match actual job duties.
Lack of communication with direct management.
IT group doesn't like change.

Advice to Senior Management

Move the IT group in Irvine into Corporate IT.

Pros

You learn a lot about cool new electronics and you get a good discount.

Cons

You deal with retarded customers and management for the most part sucks.

Advice to Senior Management

Care more about your associates

Pros

Its fun a lot of the times. Employee ddiscount is nice, and being around all sort of new technology, good on resume.

Cons

Supervisor communication with employees could be much better, customers are very difficult at times, too fast paced for some employees.

Advice to Senior Management

Better communication with employees,

Pros

-Decent pay
-Good Hours
-DISCOUNT is amazing
-Staying current with Technology
-Dress code isn't too formal
-Room for advancement
-Can be very fun
-Chance to help people understand technology

Cons

-Management can be very awful (worked in 4 different stores, had a bad manager in 3/4 of them)
-Can never get time off when you need it
-Customers can be rough

Advice to Senior Management

Give your employees more feedback. In 2008 the company started a customer centricity program, but remember one of the core programs of the company "Empower your people" hence, don't cut down your employees b/c BTP (Black tie warranties) are not high enough.

Pros

Best reasons, you get to work with a young crowed which helps you stay socially active while you are working there.

Cons

Downside is that the turn over rate is high because nobody that has a life can survive with the small but reasonable salary.

Advice to Senior Management

Please treat your employees like people and not machines. No commission gets you what you pay for, a half ass attempt to sell.

Pros

Discount-but that changed to lower percentage recently
Learn a lot about technology
Variety of departments to move to which allows room for limited growth

Cons

Job security- lay offs, pay cuts, closing of positions happen in a blink of an eye.
If you work in the retail sector there is constant badgering of management to sell despite being in a non commissioned sales environment.

Advice to Senior Management

Treat the valuable personnel as "valuable personnel" . Although it is true that people are always replaceable, making the staff feel this does not create a positive and productive work experience.