Best Buy Reviews in Memphis, TN

Updated March 4, 2014
Updated March 4, 2014
5,641 Reviews

3.3
5,641 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,780 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A good long ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Memphis, TN
    Current Employee - Supervisor in Memphis, TN

    I have been working at Best Buy full-time for more than 10 years

    Pros

    Family atmosphere, got real close to a lot of people.

    Cons

    Heavy work loads and no time to do them.

    Advice to ManagementAdvice

    Listen to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert  in  Memphis, TN
    Current Employee - Apple Expert in Memphis, TN

    I have been working at Best Buy part-time for more than a year

    Pros

    the management staff is great!!!

    Cons

    there really arent that many cons..

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    good people but pay is not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Associate  in  Memphis, TN
    Former Employee - Best Buy Mobile Associate in Memphis, TN

    I worked at Best Buy part-time for more than a year

    Pros

    flexible schedule, good during college

    Cons

    pay is low, no advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was very very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Memphis, TN
    Former Employee - Sales Associate in Memphis, TN

    I worked at Best Buy full-time for more than 3 years

    Pros

    The Team atmosphere really made coming to work easier. After work, we would go out and have fun together. Management sometimes joined us.

    Cons

    It didn't seem like we were there to sell products, but to sell services and the performance plans. I understand that was the high profits, but Supervisors and managers drilled those metrics all day, every day.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Okay pay for stressful work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advanced Repair Agent  in  Memphis, TN
    Current Employee - Advanced Repair Agent in Memphis, TN

    I have been working at Best Buy part-time for more than 5 years

    Pros

    The employee discount and the accommodations are the best parts about working at Best Buy. Good employer. Full time benefits are nice.

    Cons

    They don't pay that much for the skill level and for the stress of the jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Took the threat of leaving for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Assistant  in  Memphis, TN
    Former Employee - Project Assistant in Memphis, TN

    I worked at Best Buy part-time for more than 3 years

    Pros

    This is a very proactive and adaptable company. Many opportunities to give back in the community as well. The entire team was very close-knit and socialized well outside of work. The culture within the big blue box was typical of a well to do, enthusiastic retail team.

    Cons

    The particular store I worked at was not very diverse or well off in advancement opportunities. I was personally passed over so that senior management could diversify the department even though the candidates were not well qualified, which was unfortunate for everyone involved in the end.

    Advice to ManagementAdvice

    Being more personal with advancement and improvement is a plus. I felt very lumped with my peers when I was above average.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good company, but advancement is limited for top sales associates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Memphis, TN
    Former Employee - Sales Associate in Memphis, TN

    I worked at Best Buy part-time for more than a year

    Pros

    Air conditioned. It's not digging ditches.

    Cons

    Retail= nights, weekends & holidays

    Advice to ManagementAdvice

    Reward excellence & stop only advancing your buddies.
    The notional margin measure of sales performance is NOT working & is technically flawed, especially when SKUs are not in stock.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computers Supervisor  in  Memphis, TN
    Current Employee - Computers Supervisor in Memphis, TN

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Great training programs
    Wonderful opportunity to advance in a company

    Cons

    Monotonous Retail environment made even more cyclical by the way leadership handles holidays, events, etc.

    Advice to ManagementAdvice

    Management shouldn't be untouchable from rules and policies

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    My Bad Experience Here Pushed Me to Strive For a College Degree SERIOUSLY!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist  in  Memphis, TN
    Former Employee - Customer Service Specialist in Memphis, TN

    I worked at Best Buy part-time for less than a year

    Pros

    -Starts hourly pay above minimum wage ($8+/hr)
    -Good paying job for young people (18-25 years old)
    -Get good hours if employee performance is ok (from 10 to even 30+ a week)
    -Some people you work with are very cool and understanding
    -Our shirts for work were free

    Cons

    -If you are young (I worked there when I was 18) CUSTOMERS and MANAGEMENT talk to and treat you like crap!!!
    -Selling GSBTP (service plans) is the BIGGEST PAIN!
    -Keeping your job depends on how many customers you can convince to purchase the service plans (the majority of customers do not like spending the extra money for the service plan and some HARSHLY and RUDELY reject them when you offer them).
    -Some associates lied to customers and told them the service plans covered things that they actually didn't just to look more impressive to management.
    -I worked at Front Lanes (cashier) and when it got really busy in the store management would place me in cameras, gaming, media, home theater, and computers when I WAS NOT TRAINED and had no knowledge of the all of products in those areas. I was even sent to GEEK SQUAD one time, tragic. Customers would get angry with me because I did not know about the products in the areas where I was placed ad it was not even my fault.
    -We have to push customers to apply for the best Buy Credit Card and to buy GSBTP so much, DIRECT SALES SUCKS!!!! But it's how the company makes money....

    Advice to ManagementAdvice

    Regardless of age, do not talk down to your younger associates or treat them inferiorly! Do not push associates to lie to sell service plans it is not right at all.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    It was hard work with long hours but it was a great educational experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supervisor  in  Memphis, TN
    Former Employee - Supervisor in Memphis, TN

    I worked at Best Buy

    Pros

    Good discounts, good pay for retail, and you actually learn a lot about what you are selling.

    Cons

    No life outside of work, very long holidays with not much time for family or friends.

    Advice to ManagementAdvice

    Pick one direction and go with it - stop re-organizing and re-inventing yourself every year. It's good to continue to improve yourself, but you don't have to re-do yourself to improve.

    Disapproves of CEO

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