Best Buy
3.3 of 5 5,296 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews in Memphis, TN

Updated Mar 4, 2014
All Employees Current Employees Only

3.6 12 reviews

                             

80% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(5 ratings)

70% of employees recommend this company to a friend
12 Employee Reviews Back to all reviews
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    A good long ride

    Supervisor (Current Employee)
    Memphis, TN

    ProsFamily atmosphere, got real close to a lot of people.

    ConsHeavy work loads and no time to do them.

    Advice to Senior ManagementListen to your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    great place to work!!!

    Apple Expert (Current Employee)
    Memphis, TN

    Prosthe management staff is great!!!

    Consthere really arent that many cons..

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    good people but pay is not good

    Best Buy Mobile Associate (Former Employee)
    Memphis, TN

    Prosflexible schedule, good during college

    Conspay is low, no advancement

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    It was very very good.

    Sales Associate (Former Employee)
    Memphis, TN

    ProsThe Team atmosphere really made coming to work easier. After work, we would go out and have fun together. Management sometimes joined us.

    ConsIt didn't seem like we were there to sell products, but to sell services and the performance plans. I understand that was the high profits, but Supervisors and managers drilled those metrics all day, every day.

    Yes, I would recommend this company to a friend

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    Okay pay for stressful work

    Advanced Repair Agent (Current Employee)
    Memphis, TN

    ProsThe employee discount and the accommodations are the best parts about working at Best Buy. Good employer. Full time benefits are nice.

    ConsThey don't pay that much for the skill level and for the stress of the jobs.

    Yes, I would recommend this company to a friend

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    Took the threat of leaving for advancement

    Project Assistant (Former Employee)
    Memphis, TN

    ProsThis is a very proactive and adaptable company. Many opportunities to give back in the community as well. The entire team was very close-knit and socialized well outside of work. The culture within the big blue box was typical of a well to do, enthusiastic retail team.

    ConsThe particular store I worked at was not very diverse or well off in advancement opportunities. I was personally passed over so that senior management could diversify the department even though the candidates were not well qualified, which was unfortunate for everyone involved in the end.

    Advice to Senior ManagementBeing more personal with advancement and improvement is a plus. I felt very lumped with my peers when I was above average.

    Yes, I would recommend this company to a friend

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    Good company, but advancement is limited for top sales associates.

    Sales Associate (Former Employee)
    Memphis, TN

    ProsAir conditioned. It's not digging ditches.

    ConsRetail= nights, weekends & holidays

    Advice to Senior ManagementReward excellence & stop only advancing your buddies.
    The notional margin measure of sales performance is NOT working & is technically flawed, especially when SKUs are not in stock.

    No, I would not recommend this company to a friend

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    Solid Company

    Computers Supervisor (Current Employee)
    Memphis, TN

    ProsGreat training programs
    Wonderful opportunity to advance in a company

    ConsMonotonous Retail environment made even more cyclical by the way leadership handles holidays, events, etc.

    Advice to Senior ManagementManagement shouldn't be untouchable from rules and policies

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    My Bad Experience Here Pushed Me to Strive For a College Degree SERIOUSLY!!!

    Customer Service Specialist (Former Employee)
    Memphis, TN

    Pros-Starts hourly pay above minimum wage ($8+/hr)
    -Good paying job for young people (18-25 years old)
    -Get good hours if employee performance is ok (from 10 to even 30+ a week)
    -Some people you work with are very cool and understanding
    -Our shirts for work were free

    Cons-If you are young (I worked there when I was 18) CUSTOMERS and MANAGEMENT talk to and treat you like crap!!!
    -Selling GSBTP (service plans) is the BIGGEST PAIN!
    -Keeping your job depends on how many customers you can convince to purchase the service plans (the majority of customers do not like spending the extra money for the service plan and some HARSHLY and RUDELY reject them when you offer them).
    -Some associates lied to customers and told them the service plans covered things that they actually didn't just to look more impressive to management.
    -I worked at Front Lanes (cashier) and when it got really busy in the store management would place me in cameras, gaming, media, home theater, and computers when I WAS NOT TRAINED and had no knowledge of the all of products in those areas. I was even sent to GEEK SQUAD one time, tragic. Customers would get angry with me because I did not know about the products in the areas where I was placed ad it was not even my fault.
    -We have to push customers to apply for the best Buy Credit Card and to buy GSBTP so much, DIRECT SALES SUCKS!!!! But it's how the company makes money....

    Advice to Senior ManagementRegardless of age, do not talk down to your younger associates or treat them inferiorly! Do not push associates to lie to sell service plans it is not right at all.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    It was hard work with long hours but it was a great educational experience.

    Supervisor (Former Employee)
    Memphis, TN

    ProsGood discounts, good pay for retail, and you actually learn a lot about what you are selling.

    ConsNo life outside of work, very long holidays with not much time for family or friends.

    Advice to Senior ManagementPick one direction and go with it - stop re-organizing and re-inventing yourself every year. It's good to continue to improve yourself, but you don't have to re-do yourself to improve.

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Glassdoor is your free inside look at Best Buy reviews and ratings in Memphis, TN — including employee satisfaction and approval rating for Best Buy CEO Hubert Joly. All 12 reviews posted anonymously by Best Buy employees.