Best Buy Reviews

Updated August 4, 2015
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4.0
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
4 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

7 Employee Reviews

Sort: Popular Rating Date
  1. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Memphis, TN
    Current Employee - Sales Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    My employees are what make me enjoy my job,coaching them day by day.

    Cons

    Just like any retail little family time during the holidays.

    Advice to Management

    Its a great place to learn or earn a business degree.


  2. Fun time spent learning about tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Memphis, TN
    Former Employee - Sales Associate in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Coworkers were great, lots of cool tech to check out

    Cons

    Some of the things we pushed, not enough staff

    Advice to Management

    Stop merging everything. Let area specialists be that.


  3. A good long ride

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Memphis, TN
    Current Employee - Supervisor in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Family atmosphere, got real close to a lot of people.

    Cons

    Heavy work loads and no time to do them.

    Advice to Management

    Listen to your employees.


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  5. It was very very good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Memphis, TN
    Former Employee - Sales Associate in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    The Team atmosphere really made coming to work easier. After work, we would go out and have fun together. Management sometimes joined us.

    Cons

    It didn't seem like we were there to sell products, but to sell services and the performance plans. I understand that was the high profits, but Supervisors and managers drilled those metrics all day, every day.


  6. Took the threat of leaving for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Assistant in Memphis, TN
    Former Employee - Project Assistant in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    This is a very proactive and adaptable company. Many opportunities to give back in the community as well. The entire team was very close-knit and socialized well outside of work. The culture within the big blue box was typical of a well to do, enthusiastic retail team.

    Cons

    The particular store I worked at was not very diverse or well off in advancement opportunities. I was personally passed over so that senior management could diversify the department even though the candidates were not well qualified, which was unfortunate for everyone involved in the end.

    Advice to Management

    Being more personal with advancement and improvement is a plus. I felt very lumped with my peers when I was above average.


  7. Helpful (1)

    It was hard work with long hours but it was a great educational experience.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Memphis, TN
    Former Employee - Supervisor in Memphis, TN
    Disapproves of CEO

    Pros

    Good discounts, good pay for retail, and you actually learn a lot about what you are selling.

    Cons

    No life outside of work, very long holidays with not much time for family or friends.

    Advice to Management

    Pick one direction and go with it - stop re-organizing and re-inventing yourself every year. It's good to continue to improve yourself, but you don't have to re-do yourself to improve.


  8. Good Experience. Caution Long-term.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Technician in Memphis, TN
    Former Employee - Computer Technician in Memphis, TN
    Disapproves of CEO

    Pros

    The benefits and opportunities at Best Buy are pretty good. For an hourly employee, you can join their Stock Program and get incredible discounts. You get to meet a lot of different people from a lot of different backgrounds. In addition, Best Buy does a great job at encouraging everyone to work as a "team." They have team meetings everyday before the store opens to make sure everyone is on the same page and aligned with the same goals. The work atmosphere can get hectic, but if you like a fast pace it becomes something to look forward to.

    Cons

    Their senior leadership seems to be incompetent. Things that happen don't happen for a reason and they don't seem very responsive to their employees requests, etc. The politics/tiers of leadership in Best Buy are thick and never-ending. A lot of bureaucracy. They don't do a lot of recognition for their employees and it is hard to stand out from everyone else.

    Advice to Management

    Listen to your people. Know your people. Respond to your people.



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