Best Buy Reviews in Minneapolis-St. Paul, MN Area

Pros

Money, advancement, flexible schedule, discount

Cons

politics, favortism, holiday schedule, dishonest internal sales practices,

Advice to Senior Management

work harder at eliminating drug/alsohol abuse

Pros

Employee discount, Nice campus, Daycare,

Cons

Hard to get promoted if you're not in the right crowd
Salary low because it's a retailer
Benefits not great since it's a retailer

Advice to Senior Management

Be honest with the employees
Benefits for head office employees should be different than store employees, you can treat them differently because they have different skill sets, turnover rates

Pros

Best Buy has a lot of opportunity for those people willing to go after it. It is a very fast-paced and exciting place to work. They treat their people fairly and have gotten much better over the years with regards to people development.

Cons

The compensation is a little lagging and they still have work to do with regards to people development.

Advice to Senior Management

Continue to improve on your people development.

Pros

Good discount at stores and great selection

Cons

Poor advancement in sales area

Advice to Senior Management

Value employees

Pros

ROWE is excellent, it allows for you to take care of yourself and your family without feeling guilty

Cons

My department is to much of a click environment

Advice to Senior Management

You have more hidden talent in some of your team members that you know.

Pros

Great sales experience. Easy to make friends in your department and have fun while at work. Great supervisors and great management staff

Cons

Pay isn't the best and it is very hard to get the specific days and times you want to work.

Advice to Senior Management

Take a look at the scheduling software. It becomes very hard to get hours when you have a limited schedule due to school.

Pros

pay is decent
advancement can be had at corporate
fun people to work with
benefits are pretty good
discounts are great

Cons

hours can be bad...especially in the holiday season
management can be mean
advancement is lacking at the store level
have to work the weekends all the time

Advice to Senior Management

Communicate what you are doing to advance the company and ask for advice from the people who are the heart and soul of the company...the store staff

Pros

On-site fitness center, excellent company cafeteria with healthy foods, cool architecture and landscaping at HQ.

Cons

Many software projects are led by Best Buy employees who have zero software knowledge or experience, and this leads to incompetent decisions and frustration for people who actually know what they are doing. Their marketing is also archaic, and even though many of the employees think they have "innovative" ideas, if they would just do a few minutes of research on Google, they'd find out that they're actually doing things that savvy competitors did about 10 years ago!!

Advice to Senior Management

Ask yourself if you can really survive without strong online sales. If the answer is "no", hire people from Silicon Valley to bring your web site into the 21st century. And I don't mean 1-2 consultants, I mean outsource the entire thing to somebody very, very good. Yes, it will be a financial investment, but it certainly is paying off for places like Amazon.com.

Pros

Good company to work for if you are willing to be consumed by the corporate culture. If you are able to get the time they offer internships and other training to help promote yourself. There are opportunities to grow with the company.

Cons

You are constantly getting bombarded with calls that rank from Oh this is serious I need to see what we can do to help this person out…to WTF!??! Why are you calling here?!?! But of course you have to consistently maintain a professional attitude. However if you try to help out some people who just have an ax to grind you are SOL if they give you a survey. If you do not get 9’s or 10’s you have failed to help the customer and it hits you customer survey stats. AND if you are not able to FULLY RESOLVE the caller’s issue again you fail your Cstat.

Advice to Senior Management

They preach the service to the customer is # 1, however if your time stats do not measure up to their lean sigma stats, you are not a good employee and get written up. Never mind if you have Cstats that are 10-15 points higher that what departmental “goal” stats are currently at. Listen to the CR agents on the floor, you may learn something…

Pros

strong support for work life balance depending on position

Cons

too much leadership with a lack of process and accountability

Advice to Senior Management

too many leaders are involved with making impactful decisions