Glassdoor is your free inside look at Best Buy reviews and ratings in Minneapolis-St. Paul, MN — including employee satisfaction and approval rating for Best Buy CEO Hubert Joly. All 175 reviews posted anonymously by Best Buy employees.
83% of the CEO
Hubert Joly
Former Employee – worked at Best Buy full-time for more than 10 years
Pros – The employees at BBY are all committed to doing great work, are incredibly smart, talented, and truly fun to be around. I've made so many friends there. Historically, there has been an entrepreneurial spirit that made work exciting - you never knew where the next great idea was going to come from and everyone was working hard to come up with it.
Cons – Currently, BBY is in a turnaround and the new leadership evidently believes hard work and fun cannot co-exist. Too many talented employees leaving and threats of cuts are always present creating a less than inspiring work place.
Advice to Senior Management – Hard work and fun can coexist in the workplace; managing with threats of cuts does not create an environment where employees want to do their best; investing in only short term opportunities is going to create long term problems.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-18 19:51 PDT
Former Employee – worked at Best Buy full-time for more than 10 years
Pros – Great building, relaxed atmosphere, lots of authority, can direct own career path.
Cons – Not told what the Renew Blue strategy is exactly. The street hears news before the employees.
Advice to Senior Management – Share information with the employees; so, they don't have to hear it from friends and relatives. Be honest about performance of the company.
Yes, I would recommend this company to a friend
2013-04-24 15:01 PDT
Former Employee – worked at Best Buy full-time for more than 8 years
Pros – Fortune 100 Company with potential upside
Cons – Stuck in the past need to become creative
No, I would not recommend this company to a friend
2013-05-16 06:35 PDT
Current Employee – been working at Best Buy full-time for more than 3 years
Pros – ROWE (when they had it), Employee Discount, Benefits and Comp
Cons – Politics, lack of leadership and any form of direction, Sandy's food court get's really old fast
2013-05-09 11:59 PDT
Current Employee – been working at Best Buy full-time for more than 7 years
Pros – New Management is smarter and more fact based. New Management has new ideas. Employees are generally considerate and helpful to one another. Good team environment. Leadership is willing to listen to new ideas.
Cons – Business environment is difficult to compete against online retailers. Due to SG&A cost savings, some benefits have been reduced along with position openings, so in some areas it is difficult to get promoted. Bonuses have been small or non-existent lately due to recent company performance.
Advice to Senior Management – New management should keep exploring all new ways to make money and transform the company.
Yes, I would recommend this company to a friend
2013-04-12 19:10 PDT
Former Employee – worked at Best Buy part-time for more than a year
Pros – I had a great team and management was great.
Cons – There are no cons from my experience here.
Advice to Senior Management – None
Yes, I would recommend this company to a friend
2013-03-31 23:18 PDT
Former Employee – worked at Best Buy full-time for less than a year
Pros – I like the big screen tvs. It's nice because you never miss the big sporting events and when things are slow you can go in the theater room and watch an awesome movie on the big sound system.
Cons – I didn't like that I had to sell people stuff. It was hard sometimes and they had lots of questions that were hard to answer.
Advice to Senior Management – I think that 5% commission is way too low for a big screen tv sale. I think they should up it to at least 50%, it only seems fair.
Yes, I would recommend this company to a friend
2013-04-02 21:07 PDT
Former Employee – worked at Best Buy full-time for more than 3 years
Pros – Great amenities at the Corporate Campus.
Cons – So much disconnect amongst management levels.
Advice to Senior Management – Far too many managers, and they aren't sending the same message.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-15 20:55 PDT
Current Employee – been working at Best Buy part-time for more than a year
Pros – Great technology, discount is amazing, very fun place to work
Cons – It is typical to have awful pay, very little opportunity for advancement, and meager raises on an annual only basis
Advice to Senior Management – Pay your people much better and morale will skyrocket.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-22 15:12 PDT
1 person found this helpful
Current Employee – been working at Best Buy full-time
Pros – Office building is nice, many amenities that make it so you don't have to leave, most employees are friendly
Cons – Pay; they don't pay competitively in this market, but sell you on the concept of flexible work time (ROWE), however they have since eliminated that policy so you work the same schedule as other places with less pay. Many layers of management are incompetent, managers pass the buck on accountability and push all the blame to those working below them. Managers won't have your back and will be looking out for only themselves. Some layers of management seem to be sexist and more likely to listen to and give opportunities to men. Be leery of many analyst jobs, often this company's concept of an "analyst" is a person that can churn out reports all day long instead of providing insights and adding value. With the elimination of ROWE and many layoffs and re-orgs, morale is very low. I have never worked at a place where so many people want to quit.
Advice to Senior Management – Take a hard look at the "talent" you promote into manager and director levels; fix morale
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-18 11:45 PDT
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