Best Buy

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  www.bestbuy.com

Best Buy Reviews in Minneapolis-St. Paul, MN

Updated December 14, 2014
Updated December 14, 2014
6,330 Reviews
3.3
6,330 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,147 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

347 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Richfield, MN
    Former Employee - Senior Financial Analyst in Richfield, MN

    I worked at Best Buy full-time (more than 5 years)

    Pros

    People, new leadership, flexibility, networking, employee discount

    Cons

    Very political, benefits could be better

    Advice to ManagementAdvice

    Great place to work though the performance process is not fair to all, very much up to who you know.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Sales Associate in Inver Grove, MN
    Current Employee - Home Theater Sales Associate in Inver Grove, MN

    I have been working at Best Buy full-time (less than an year)

    Pros

    Everybody is nice
    They give opportunities to everybody
    They make you feel better as well as is possible as employee

    Cons

    There isn't a regular schedule, so you aren't able to make plans to go out and that kind of thinhs

    Advice to ManagementAdvice

    I think everything works as good as is possible

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Rollercoaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experienced Human Resources Leader in Richfield, MN
    Current Employee - Experienced Human Resources Leader in Richfield, MN

    I have been working at Best Buy

    Pros

    Adrenaline rush due to constant change
    Fun products
    Well known brand name opens doors

    Cons

    Chaotic
    Cost controls may stifle growth investments
    Career development is like a create your own adventure story

    Advice to ManagementAdvice

    Stay on one course

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Tight Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Supply Chain Analyst in Richfield, MN
    Current Employee - Senior Supply Chain Analyst in Richfield, MN

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Possibility to advance quickly if motivated
    Lots of starting paid time off
    Good benefits

    Cons

    Base salary not competitive with local market
    Limited (if any) annual raises with current business environment
    Sink or swim work environment

    Advice to ManagementAdvice

    You're losing a lot of good people right now....stop the bleeding...

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Geek Squad Especial Agent level 2 Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Especial Agent in Richfield, MN
    Former Employee - Geek Squad Especial Agent in Richfield, MN

    I worked at Best Buy full-time (more than 5 years)

    Pros

    Flexible hours and a lot to learn and very good benefits

    Cons

    No place to advance and low rate per hour

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Back on track

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications in Richfield, MN
    Current Employee - Communications in Richfield, MN

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Excellent work-life balance; fresh leadership with a clear vision and focus on steady growth; exceptional communications and public affairs leadership and teams.

    Cons

    History/legacy can get in the way, but change management takes time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great job, room for advancement and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Minneapolis, MN
    Current Employee - Customer Service Specialist in Minneapolis, MN

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Young demographic within employees, training is not lacking, flexible hours, accommodating to schooling

    Cons

    Holidays, lower pay, lack of leadership, benefits enrollment is not long enough, too many systems to know, leadership on different pages and the CEO is out of touch with store reality

    Advice to ManagementAdvice

    Increase line level employee pay

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    The Joys and Challenges of working for Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Richfield, MN
    Former Employee - Operations Manager in Richfield, MN

    I worked at Best Buy full-time (more than an year)

    Pros

    There was much to love about working for Best Buy Corporate. You have the chance to work with very bright, highly motivated and energetic, passionate go-getters who are highly committed to doing their part to help the company overcome its current challenges in the market. I was impressed by the caliber of so many of the people I had the opportunity to work with while I was with the organization as these traits were consistently displayed by most of the employees I worked with. There's a perceptible energy/buzz that exists at the corporate campus like none other that I've experienced in any other organization. The employee's strong desire and commitment to striving to give Best Buy customers a great experience and great prices was very evident through the discussions which took place in meetings to the long hours employees were willing to work to make things happen. I was impressed with Best Buy's level of maturity around its change management and organizational readiness practices.

    Cons

    The pace in which decisions are made and executed is fast but the downside of this is that the lack of good planning up front occasionally thwarted those efforts to deliver quickly. And occasionally, it seemed as though the right hand didn't know what the left hand was doing which would result in parallel work efforts that seemed to be somewhat in conflict. But at the same time, I was impressed with the company's willingness to experiment with new concepts and ideas. The downside of having very passionate and committed employees is that when they did't agree with each other sometimes the tone and delivery of those messages could be perceived as borderline inappropriate. That said, I found the culture to vary a bit depending on what part of the organization you sat in.

    Advice to ManagementAdvice

    Keep thinking outside the box to address the current market challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scrum Master in Minneapolis, MN
    Current Employee - Scrum Master in Minneapolis, MN

    I have been working at Best Buy as a contractor (more than 3 years)

    Pros

    This company has made a total commitment to Agile SDLC and it seems to be working well.
    Great Company Culture.
    Great Compensation packages and Benefits.
    Lots of upward mobility possibilities.

    Cons

    There aren't many cons unless you do not expect to perform and give them their money's worth.
    Long hours dealing with remote/offshore project members; but they make it easy to love what you do.

    Advice to ManagementAdvice

    Keep moving in the current direction.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Horrible culture at Best Buy RASC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Richfield, MN
    Former Employee - Project Manager in Richfield, MN

    I worked at Best Buy as a contractor (less than an year)

    Pros

    There is nothing good about working for Best Buy RASC.

    Cons

    Very long hours, very arrogant and racist management. Generally bad people to work for.

    Advice to ManagementAdvice

    Fire the whole RASC Leadership and get a new one.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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