Best Buy Reviews

4 reviews filtered by
  • Morgantown, WV
  • Any Job Title
3.0
4 Reviews
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2 Ratings

4 Employee Reviews

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  1. Great Company Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Best Buy Mobile Manager in Morgantown, WV
    Current Employee - Best Buy Mobile Manager in Morgantown, WV

    I have been working at Best Buy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Career Growth, Employee Benefits, Fast Paced industry, Fun working environment, convenient locations, flexible scheduling, On the job training, bonus potential.

    Cons

    increased industry competition, job security in retail industry due to economic concerns, high pressure sales enviroment (if you aren't concerned with being a top performer, then you need not apply).

    Advice to Management

    Dont forget what it's like to be a line level employee. Everyone wants to be successful but you must be realistic in your expectations.

  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Morgantown, WV
    Former Employee - Sales Associate in Morgantown, WV

    I worked at Best Buy part-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Worked here for 2 years, plenty of opportunities to advance. Always latest and greatest technology. They take company values seriously, Have fun while being the best. Great bonus opportunities if you hit sales goals.

    Cons

    If you don't like fast pace, constant change, you will not like it here. Could provide better training. Pay is not the greatest.

  3. Fun. but underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist in Morgantown, WV
    Former Employee - Computer Sales Specialist in Morgantown, WV

    I worked at Best Buy part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There was an amazingly positive work eviornment there, no drama, awesome supervisors and flexible hours, worked great for a college student like myself.

    Cons

    A large amount of effort has to be put into selling services and attachments, and you are always hounded about keeping your sales numbers up. I'm fine with working hard, but not everyone wants, or can get, a best buy card, not everyone wants or needs geek squad protection. It was more often than not that me and my colleagues would twist the truth to make a sale better, the ones who didn't were usually lower on the spectrum in terms of preformance. Also their sales model is changing instead of having specialized departments all employees need to know everything about the store.

    Advice to Management

    Return to the old sales model, specialization is what attracts people to best buy. Also pay workers a higher wage, when we are making the store 500+ dollars an hour it would be amazing to at least see a bit of our efforts returned.

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  5. Helpful (1)

    Where have all the mom and pop shops gone?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Morgantown, WV
    Current Employee - Sales Associate in Morgantown, WV

    I have been working at Best Buy

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people who work there, in non-leadership positions, generally tend to be very fun to work with. The employee discount is very good, with most products being sold to employees at only 5% above cost.

    Cons

    The selling of unnecessary products, services, and "service plans" are forced upon the the sales-floor employees in the guise of giving the "customer" the "the complete solution. Managers do very little besides "sales leading," trying to pump up employees about competing with surrounding Best Buy stores and Best Buy districts, and sitting behind closed doors chatting. Most leadership meetings are held simply for the sake of holding meetings. The hourly employees do all of the hard work.

    Advice to Management

    Store management: Start selling on the floor a little more often...walk the walk instead of talking the talk.
    Upper management: Do something more productive, and spread the wealth around the company a little more generously.

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