Best Buy

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Best Buy Reviews in New York City, NY

Updated August 19, 2014
Updated August 19, 2014
5,618 Reviews

3.3
5,618 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,766 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

204 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great but Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Bridgewater, NJ
    Current Employee - Retail Sales Consultant in Bridgewater, NJ

    Pros

    There are a lot of perks with the discount from best buy.
    Hourly is ok depending on your level of schooling.
    Majority of the time willing to work with your schedule
    Really teaches you about the world of electronics
    Learn how to sell at a higher level.
    Flexibility to learn anything you want in the company.

    Cons

    Managers can be bias to personally growth of favored employees.
    Hours amount can suck.

    Advice to ManagementAdvice

    Keep doing what your doing. Listen to employee ideas more. Watch for bias behaviors.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Low pay, but you will learn a lot as long as you apply yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Edison, NJ
    Current Employee - Sales Lead in Edison, NJ

    Pros

    A fun place to work, and could be a career option if you are looking to excel in retail industry. I like the way the company treats its employees and supports them. They have a good pay structure for someone out of high school and working through college.

    Cons

    Management isn't the best. Some have earned their right to be a manager by experience, but don't have the qualifications from a 4 year institution. A lot of Favoritism in the company also.

    Advice to ManagementAdvice

    Hire smarter, and pay better.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    best buy mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Paramus, NJ
    Current Employee - Best Buy Mobile Sales Associate in Paramus, NJ

    Pros

    great work environment, no pressure not commision

    Cons

    low starting wage no room for development

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Best Buy is an ok company not a good work and life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist  in  Valley Stream, NY
    Current Employee - Computer Sales Specialist in Valley Stream, NY

    Pros

    Employee discounts on various items and services

    Cons

    Long holiday hours. Low compensation. Very little room for growth. No weekend free time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Best Buy Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Protection Associate  in  Holmdel, NJ
    Former Employee - Asset Protection Associate in Holmdel, NJ

    Pros

    In best buy there is potential for growth and there are different positions open. I have worked in Asset Protection as well as customer service.

    Cons

    The cons of best buy are having to work in a hectic retail environment and the pay isn't good either. Also it will take a long time to move up if you're trying to make it a career.

    Advice to ManagementAdvice

    Pay your employees more

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Company Good, Managers Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Counter Agent  in  Elmhurst, NY
    Former Employee - Geek Squad, Counter Agent in Elmhurst, NY

    Pros

    Company is well ran from the top down but everything falls apart once it hits the district manager.

    Cons

    Nothing the company cares about is enforced or encouraged by the district manager or store management. It's all about sales and managers will make up their own rules to keep or get rid of employees based on favoritism.

    Advice to ManagementAdvice

    Get professional and get rid of the ridiculous amount of favoritism. This is a business, not you personal playgrounds.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Roller Coaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Great discounts, flexible scheduling, diverse and friendly employee environment; having worked for three stores each one had its own distinct feel. Adequate training if employee takes advantage of opportunities. Great way to learn and explore the different avenues of working retail.

    Cons

    Favoritism runs rampant (worked for 3 different stores), Company management structure changes seemingly every year at this point with less leadership positions, carrying over hefty job responsibilities to remaining leadership without giving increased compensation for additional responsibility. High pressure sales and unrealistic sales expectations that does not match well with starting pay. The amount of pressure put on employees to perform well with no commission is laughable.

    Advice to ManagementAdvice

    Actually listen to line level employee advice/feedback that is given to leadership. Implement a fair bonus structure for line level employees to compensate for the high pressure sales environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    A company desperately trying to maintain relevance but only hurting itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Levittown, NY
    Former Employee - Sales Associate in Levittown, NY

    Pros

    They will hire almost anyone. Good first job for teens. Good place to work on customer interaction and selling products.

    Cons

    Management is constantly changing and each new boss wants to "save the store" by dropping employees en mass or shifting people around to different areas. Taking the employee tests reveals how lost the corporate level is on how to interact with customers. This is a company that will probably not see another decade of business.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Its an ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Magnolia Home Theater Sales Associate  in  West Nyack, NY
    Former Employee - Magnolia Home Theater Sales Associate in West Nyack, NY

    Pros

    Decent pay for sales person, but it depends on your position within the dept.

    Flexible hours and days if you have the coverage

    Cons

    Horrible management team. It starts at the GM level, if your GM is good then you have a better chance of having good leadership. Some managers were awesome and helped motivate employees, while others were rude, obnoxious, and unprofessional.

    There's a lot of unprofessional employees working at this store. They slack on work, try to date every girl working there, and have bad attitudes. There's alot of racist behavior that is not brought up because management is part of it also. Making fun of mexicans, blacks, and jews is prevalent.

    Its like being in high school again, but now you get paid for it...the emotional stress put on you as a customer service rep for a large retail firm can get a little much at times.

    The store closes at 9:30 but we weren't allowed to leave until every dept in the store was finished with their duties. We would end up leaving at midnight on a regular basis. This is ridiculous!

    Advice to ManagementAdvice

    Treat your workers with respect and decency. Stop cursing on the sales floor, and making inappropriate comments about female customers.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Nice Exprerience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Specialist  in  Patchogue, NY
    Former Employee - Merchandising Specialist in Patchogue, NY

    Pros

    Employee discount, flexible hours, great work environment, friendly coworkers. Always other opportunities.

    Cons

    Pay is at a minimum, lack of flexibility with hours

    Recommends
    Neutral Outlook
    Approves of CEO

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