Best Buy Reviews

Updated March 3, 2015
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4.8
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

6 Employee Reviews

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  1. Mobile phone sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The best part about working in BBYM is the people you work with its more of a family vibe. My favorite part is the fast pace environment I work in. Always go go go, and the friendly customers you get to help it's just fun.

    Cons

    Well the cons are limited to retail hours and rough customers, not everyone is a dream to work with.

    Advice to Management

    Push your team, encourage them to push themselves, and try to keep a positive vibe in the work environment, and as always lead from the front.


  2. Bestbuy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Novi, MI
    Current Employee - Sales Associate in Novi, MI

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great Benefits Flexible Hours Fair Compensation Extensive Training

    Cons

    Steep Expectations Constant Ops Changes


  3. Great team members, however, all employees are over worked and under paid.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Novi, MI
    Former Employee - Inventory Specialist in Novi, MI

    I worked at Best Buy full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The team environment was great

    Cons

    You are over worked and underpaid

    Advice to Management

    Offer more incentives and allow more room for growth


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  5. Overall good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Novi, MI
    Former Employee - Best Buy Mobile Sales Associate in Novi, MI

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not commission based. Good pay. If you work in the mobile department, you are able to get monthly bonuses if you hit your goals, but it's hard to hit. (I believe the rest of the store only has quarterly bonuses.

    Cons

    Nothing is ever good enough for the managers of this department, even if you exceed your goals and their expectations of you, they always act disappointed in you and say you can do better. Hardly any hours (like 4-8 per week) unless it's the holiday season.


  6. Great co-workers, terrible managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Novi, MI
    Former Employee - Sales Associate in Novi, MI

    I worked at Best Buy full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The team that I worked with was awesome.

    Cons

    There were good managers in the beginning but they either quit or were transferred to another store because the store manager was terrible. They come up with new rules and policies so much that customers get mad and the people who had no say in it are the ones that get yelled at.


  7. Great people, great fun, and great leaders!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MHT Pro III in Novi, MI
    Current Employee - MHT Pro III in Novi, MI

    I have been working at Best Buy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    If you want to either have a job with a great discount or career potential then here is your place. When I first started I did it as a job for now, but after a couple of years now I love everything about it. Everyday I learn something new, not just about the technology, but in business and how this multi-billion dollar company works to make it happen. I love technology and teaching everyday people what things are, how they work, and how it could benefit their lives. One of my favorite things about working here is that there is no commission, its not pressure sales, and your not going to get fired for not getting everything on every transaction (although it makes you look better and feels good).

    Cons

    Being yelled at sometimes by customers, smelling very bad breathe and body odor at times, or dealing with some very incompetent learners. Since it is technology and it changes so fast and so often you do have some backlash by people trying to buy something they like. You need to be patient or you will lose your mind with some people.

    Advice to Management

    In my store nothing, they are without a doubt the absolute best set of managers and leaders I have ever worked with and for. I have worked with good leaders before, but never a group this strong as a whole. Three thumbs up!



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