Best Buy

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Best Buy Reviews

Updated August 20, 2014
Updated August 20, 2014
5,603 Reviews

3.3
5,603 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,759 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent in-college workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pflugerville, TX
    Former Employee - Customer Service Representative in Pflugerville, TX

    Pros

    -High value of employees
    -Structured training programs
    -Reasonable work hours
    -Provides a wide array of relevant transferable skills
    -Generous employee discounts

    Cons

    Overall, about what you would expect from a retail electronics company. The patience of everyone around you, including management, is tested on a semi-regular basis with regards to customer traffic and conflict. Also, the holiday times are a bit intense as expected.

    Advice to ManagementAdvice

    Listen to feedback from part-time employees; their opinions are important as well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great First Retail Experience

    • Culture & Values
    Former Employee - Customer Service Specialist
    Former Employee - Customer Service Specialist

    Pros

    Flexible hours, employee discount, and proper training.

    Cons

    I only worked part time and had no cons while working here.

    Recommends
  3.  

    It was a good first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Associate  in  Federal Way, WA
    Current Employee - Inventory Associate in Federal Way, WA

    Pros

    The co-workers were honestly the best part of the experience, for me personally. The time-off policies, since I was part-time, was great for me.

    Cons

    The management was constantly changing and I've had to reconfigure myself to meet the expectations of multiple leaders which I believe was a con but also a pro because it showed versatility.

    Advice to ManagementAdvice

    Include employee suggestions and engage them, they are the reason the stores runs because they provide the customer with the services they expect.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    HEY, IT'S RETAIL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    Pros

    Fun atmosphere, great culture and rewarding if you put in the work.

    Cons

    Work-life balance is given up in order to suite the needs of the business.
    Reorgs or restructures occur annually with an Operating Model change with new leadership
    Opening Thanksgiving Day at 5pm?

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great College Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Murray, UT
    Current Employee - Best Buy Mobile Sales Associate in Murray, UT

    Pros

    Flexible with school schedules and better compensation than many other retail stores.

    Cons

    They recently cut down on management positions which is the reason why I decided not to continue with the company.

    Advice to ManagementAdvice

    Be more selective when hiring holiday workers. I frequently trained employees that were a far greater cost to the company than help.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    best job I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate
    Current Employee - Best Buy Sales Associate

    Pros

    upbeat environment. learn a lot and get lots of perks compared to most non commission based companies. employees who do their job well get rewarded very often and constant recognition. pay raises and promotions happen pretty often.

    Cons

    the schedule requirements for full time employees is ridiculous. nobody has a set schedule, which makes juggling another job or a decent personal life pretty hectic and being required to work every weekend for full-time employees isn't worth it for someone with a family.

    Advice to ManagementAdvice

    having easier to follow schedule requirements, which allow full time employees to have a set schedule would make this job perfect.

    Recommends
    Positive Outlook
  8.  

    Work hard while having fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate  in  Fort Myers, FL
    Former Employee - Home Theater Sales Associate in Fort Myers, FL

    Pros

    Good work environment and great management.

    Cons

    Hours were not always available.

    Advice to ManagementAdvice

    Leadership

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Solid, but dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Kansas City, MO
    Current Employee - Assistant Store Manager in Kansas City, MO

    Pros

    Fun environment
    people are great
    Company is stable
    Great Managers make this a amazing place to work

    Cons

    retail
    constant changes
    reo-orgs
    annual review process
    training, it seems to be more of a job where you either can do it or you just cant.

    Advice to ManagementAdvice

    employee bonus incentive

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cashier  in  Hickory, NC
    Former Employee - Cashier in Hickory, NC

    Pros

    They give plenty of training online and hands on.

    Cons

    Like most places in retail you have to deal with the gossip and hearing gossip

    Advice to ManagementAdvice

    Try not to show favoritism towards certain employees. It can be very frustrating.

    Recommends
  11.  

    Good company overall but experiences vary from store to store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Specialist  in  Boston, MA
    Current Employee - Customer Specialist in Boston, MA

    Pros

    The best part of being employed by Best Buy is your co-workers and the employee discount. Another perk would be the amount of knowledge you gain about all the most recent technologies. Also, the company is pretty good about working with you if happen to be in school full time.

    Cons

    There doesn't seem to be a lot of room to advance and work/home balance is nothing great especially if you want to be with family around the holidays but that is to be expected with retail.

    Recommends
    Neutral Outlook
    Approves of CEO

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