Best Buy Reviews

Updated October 23, 2014
Updated October 23, 2014
5,981 Reviews
3.3
5,981 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,954 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company

    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Company values, great environment, teamwork

    Cons

    work life balance, need to balance it out

    Advice to ManagementAdvice

    NA

  3.  

    Awesome employer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Montgomery, AL
    Former Employee - Cashier in Montgomery, AL

    I worked at Best Buy part-time (more than an year)

    Pros

    very understanding, reasonable, easy to work for.

    Cons

    There are no cons with this employer.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Endless opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than an year)

    Pros

    Growth is amazing if you push

    Cons

    Retail...hours and so on.. customer expectations

    Advice to ManagementAdvice

    Continue down the path and keep listening to the field

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excelent company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Best Buy part-time (less than an year)

    Pros

    Its a very good company, good people, , Fun, Flexible Schedule, good work environment.

    Cons

    Pay, sometime to few hours

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Solid retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist
    Former Employee - Computer Sales Specialist

    I worked at Best Buy part-time (more than an year)

    Pros

    hourly non comission, management is helpful and goals are department or store oriented, discount is great, coworker were friendly and store team environment made it a great place to work

    Cons

    individual performance is not always recognized or rewarded; hours and schedule could be extremely random and vary week to week making it difficult to plan life outside of work

    Advice to ManagementAdvice

    Find some way to recognize individual employees contributions

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    If you work hard everything pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Associate in Tustin, CA
    Current Employee - Computer Sales Associate in Tustin, CA

    I have been working at Best Buy full-time (more than an year)

    Pros

    Great co-workers, Decent Pay and always opportunities. There are fantastic benefits such as 401K matching, tuition assistance, and employee discount.

    Cons

    There is a lot of pressure on sales goals, however you are given every tool to succeed. If you can't meet your goals, it is truly your own work ethic standing in the way. Every Best Buy Management varies store to store so every experience is different.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD

    I have been working at Best Buy part-time (less than an year)

    Pros

    Great employee discount. This is a fun job that pays more than minimum wage. Staff is laid back which makes work not seem like work. Easy to gain higher positions within the company.

    Cons

    Not a lot of full time opportunities which means no benefits such as health, 401 k, and more. Also, not career oriented, more like a job before the big job comes knocking at your door.

    Advice to ManagementAdvice

    Be a little selective when hiring young staff. Some are fun and professional, and others are just fun and that is unacceptable.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Consultant in Torrance, CA
    Former Employee - Computer Sales Consultant in Torrance, CA

    I worked at Best Buy as a contractor (less than an year)

    Pros

    Wide variety of products on offer
    Price match with many established large online sellers
    Knowledgeable staff
    Regular good discounted price offers
    Many near locations throughout USA
    Good optional extra warranty for Ipads/Macbooks for one time total replacement

    Cons

    Gets crazy around Black Fridays lol

    Advice to ManagementAdvice

    Hire more Full-time staff that will stay around for most of the day rather than being switched from one part-timer to another during busy shift changes, as that will allow them to have more time with customers for a successful sale with less hand overs to the next shift that have to read the paperwork before speaking to the customer to know what they are looking to buy/inquire about?

    *** I really liked working with my fellow colleagues as we all brought our own experiences & skills to share to help each other which is what a good job is all about! ***

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Magnolia Systems Designer in Rockville, MD
    Current Employee - Magnolia Systems Designer in Rockville, MD

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Atmosphere, pay, equipment. The management is great

    Cons

    Hours can be rough at times

    Advice to ManagementAdvice

    Hands off magnolia design centers

    Recommends
    Positive Outlook
    Approves of CEO

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