Best Buy Reviews

Updated April 27, 2015
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3.3
7,247 Reviews
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Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,549 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Mobile Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant

    I worked at Best Buy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, Fast-Paced, Awesome, Very Upbeat

    Cons

    Policies can tend to be a bit daft

    Advice to Management

    Change things AFTER you ask for our opinion. Don't Change first ask later.

  2. Educational and Worth while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Fresno, CA
    Current Employee - Best Buy Mobile Sales Associate in Fresno, CA

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly Environment Amazing Coworkers Excellent Management

    Cons

    None Zip Zilch No Cons At All One of The Best Places To Work

  3. Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    Fun place to work aside from the holidays.
    Most management treated workers fairly.
    Discount on certain products was great.

    Cons

    Even with a couple weeks notice it was difficult to get time off.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Geek Squad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant/Microsoft Specialist/Geek Squad Agent in Woodbridge, VA
    Former Employee - Sales Consultant/Microsoft Specialist/Geek Squad Agent in Woodbridge, VA

    I worked at Best Buy (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good employe discount, good environment

    Cons

    management sucks, customers are rude sometimes

    Advice to Management

    do your job

  6. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good hours. Great job if you love talking technology and to people.
    You learn a lot on the job, you do not have to be an expert.

    Cons

    Low pay which can really start to hurt one the holiday season starts up.
    High hours with little reward.
    Required to work during thanksgiving.

    Advice to Management

    Always keep an eye out for your employees, they will work hard if respected.
    Morale drives sales!

  7. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great with flexibility if you go to school. Very understanding when you need a day off. Great employee discount.

    Cons

    No commission, high sales goals. There will be a lot of rude customers, but it comes with the job.

    Advice to Management

    Understand that people make mistakes. Don't be hard on employees and when we don't make our sales goal

  8. Outstanding company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Pittsburgh, PA
    Current Employee - General Manager in Pittsburgh, PA

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best Buy has a great salary program with amazing potential for bonuses at all levels from sales consultant up. The discount is also really good on most items and senior management is constantly there to help.

    Cons

    Long hours are a standard and it sucks having to work 363 days a year. The medical benefits are also fairly expensive and constant operating model changes are annoying.

    Advice to Management

    Maintain focus on improving business and seamless feedback process with operating model

  9. best buying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Best Buy (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    they are flexible with scheduling and are always open so there are lots of opportunities room for growth and good benefits and pay ,tuition reimbursment

    Cons

    working holidays and weekends, it would be nice to have more time off and more vacation time. black friday really gets crazy

    Advice to Management

    dont lay off good people offer more vacation time, better training for this new era of gizmos and gadgets. more training on how to deal with difficult costomers

  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Tuscaloosa, AL
    Current Employee - Retail Sales Associate in Tuscaloosa, AL

    I have been working at Best Buy part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employee discounts and accommodations
    Rewarding bonus structure
    Good pay for little experience

    Cons

    You do not work off commission
    Rewards are based off of store-wide performance, not individualized performance

    Advice to Management

    Reward the individual more and you will see improved performance collectively.

  11. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX

    I worked at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exceptional (to the point of fun) employee discount.

    Cons

    Low, bi weekly pay grade for sales consultants.

    Advice to Management

    Communicate.

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