Best Buy Reviews

Updated August 4, 2015
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3.4
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,976 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

8,243 Employee Reviews

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  1. Helpful (26)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Amazing overall!!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Sioux City, IA
    Current Employee - Sales Consultant in Sioux City, IA

    I have been working at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees and management are very friendly and helpful The training really help Knowledge gained here is something you can take with you

    Cons

    I have nothing bad to say

    Advice to Management

    Keep up the good work and try to hold on to those good employees


  3. So-so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Kalispell, MT
    Former Employee - Mobile Sales Consultant in Kalispell, MT

    I worked at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great managers, nice coworkers, great employee discount, opportunity to use and learn about all new technology coming out, fun work environment in general.

    Cons

    The hours were irregular, hours are based on how much you sell, no commission for mobile sales associates even though mobile associates at any other store make commission, only way to move up in company is to have ridiculously high sales.

    Advice to Management

    Try not to base so much on what people sell. There are great workers who spend a lot of time with customers and don't sell as much as people who just crank out sales and don't actually help people.


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  5. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in Milwaukee, WI
    Current Employee - CSM in Milwaukee, WI

    I have been working at Best Buy full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation, flexibility for work life balance, Great benefits

    Cons

    Weekends, busiest time of year is Oct- Feb

    Advice to Management

    Execution is a big part of the job


  6. A fun job for now.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Strongsville, OH
    Current Employee - Sales Associate in Strongsville, OH

    I have been working at Best Buy part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employee Discount Easy Training Low Stress, friendly and fun environment Generally flexible with hours

    Cons

    Current bonus structure favors certain departments. Difficult to advance within the company due to surplus of employees. Management expects you to sell in all departments and be knowledgeable not just those you were hired for.

    Advice to Management

    Make business decisions about inept employees. Appropriately staff all departments. Hold employees accountable for their actions.


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Technician/Salesmen in Independence, KY
    Current Employee - Computer Technician/Salesmen in Independence, KY

    I have been working at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great managers, decent pay for starting out, lots of training, fun place to work and a great first job for high school or college student and an amazing discount

    Cons

    We dont work on comission but some coworkers act as if they do and steal your sales and that can be very annoying

    Advice to Management

    If alot of employees are complaining about the same person please listen, just because they can sell alot does not mean they are a great person to work with.


  8. Works hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Best Buy part-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I'm a hard worker I am up to learn something new I get alone with every one I no I won't let you down

    Cons

    I sometimes need a little motivation I don't like people talking about me

    Advice to Management

    Idk


  9. Geek Squad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Phillipsburg, NJ
    Current Employee - Geek Squad, Consultation Agent in Phillipsburg, NJ

    I have been working at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The tools for repairing the computers are the best.

    Cons

    Not enough hours to date.

    Advice to Management

    may I have more hours..


  10. Helpful (1)

    Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Fort Smith, AR
    Current Employee - Sales in Fort Smith, AR

    I have been working at Best Buy full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best buy put a lot of time into training and they really care about their employees

    Cons

    Nothing bad really. It can be overwhelming at times if you don't know what you're doing, but that's retail in general. I enjoy a fast paced environment though, so it doesn't bother me.

    Advice to Management

    Service attachment goals can be unrealistic, especially during slow months. But I know the managers don't decide what they are. My managers are awesome, So I say keep up the good work!


  11. Inventory Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI

    I worked at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best part about the job was the people you work with. Although it is difficult to move vertically within the company, it's a great job for college students.

    Cons

    It is difficult to move vertically within the company. Working holidays is one of the biggest down sides to working at any retail company.

    Advice to Management

    Provide more employee development. It would help if employees were rewarded for superior job performance rather than being worked until the wheels fall off.



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