Best Buy

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Best Buy Reviews

Updated January 27, 2015
Updated January 27, 2015
6,568 Reviews
3.3
6,568 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,251 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Mobile Manager

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Good Place to grow and work with good people.

    Cons

    To many politics and they will keep you in the dark.

    Negative Outlook
  2. 1 person found this helpful  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    great discounts, atmosphere, accepting of lgbt

    Cons

    overcoming rejection, slow at times

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Fun to work at while it's stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Best Buy part-time (less than a year)

    Pros

    Employee Discounts are always a plus, you develop close friendships with coworkers, and grow a learning on modern technology. It's useful if you are majoring in photography, business, or IT.

    Cons

    Rude customers can ruin your day, people always want to use your discount its OK to say no because it's yours (not being selfish), some times it gets unprofessional as employees talk among each other in front of customers.

    Advice to ManagementAdvice

    Even when there are days you think that are not busy, always put a decent amount of people on the schedule in their departments, especially FRONT LANES. Train and advise your employees more on the technology and GSP offers from their departments. A lot of time there are complaints from customers because the employees don't know their stuff. If there are customers being mean because they want a cheaper price of a product they got off the wrong shelf or under the wrong sticker tag, just say NO. Its not worth it!

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It's a nice place to work great people thee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Cordova, GA
    Current Employee - Cashier in Cordova, GA

    I have been working at Best Buy

    Pros

    Get to sale. Good discount. Nice co worker

    Cons

    I don't have any cons

    Advice to ManagementAdvice

    Get mangers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful company that cares about their associates and customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Multi Channel Sales Associate in Chesapeake, VA
    Current Employee - Multi Channel Sales Associate in Chesapeake, VA

    I have been working at Best Buy full-time (more than a year)

    Pros

    good company values, managers care about associates as well as customers

    Cons

    retail hours, limited job opportunity to grow in company

    Recommends
    Positive Outlook
  7.  

    Very sales driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Associate in Dublin, OH
    Former Employee - Computer Sales Associate in Dublin, OH

    I worked at Best Buy

    Pros

    Strong sense of belonging, Plenty of training, Sales experience

    Cons

    Working long hours during holidays, treated like you're a commission based employee without earning comission.

    Advice to ManagementAdvice

    Focus less on numbers and more on creating a great customer experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wireless Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Great Discount
    Free demo items
    Cool Break rooms

    Cons

    Unstable Hours
    Poor Training
    Management unclear
    Benefits for only full time

    Advice to ManagementAdvice

    More full time positions

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Mobile Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Avon, IN
    Former Employee - Anonymous Employee in Avon, IN

    I worked at Best Buy part-time (more than a year)

    Pros

    Really laid back work environment

    Good job security for the list part

    Employee Phone plans

    Cons

    Not much room for growth

    Top heavy

    Advice to ManagementAdvice

    Value the little guys

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Moore, OK
    Former Employee - Sales Associate in Moore, OK

    I worked at Best Buy part-time (less than a year)

    Pros

    If you like meeting new people everyday then this is pretty great. You have to get to know people in order to help them find the right electronics to fit their lifestyle and if you like getting to know people this should be easy.

    Cons

    A lot of pressure to bug people you know have already been greeted in the store. There is also a lot of pressure to make sales.

    Advice to ManagementAdvice

    Understand that when people come into the store they don't need to be greeted by a person in every department. I know people who don't like to go into best but because of this.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Company has strong values and great training programs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Manager in Harriman, NY
    Former Employee - Best Buy Mobile Manager in Harriman, NY

    I worked at Best Buy

    Pros

    Competitive pay. Great training programs. Great benefits. Fun environment.

    Cons

    Too many/frequent leadership structure changes.

    Recommends
    Negative Outlook
    No opinion of CEO

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