Best Buy Reviews

Updated September 23, 2014
Updated September 23, 2014
5,780 Reviews
3.3
5,780 Reviews
Rating Trends

Recommend to a friend
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Best Buy CEO Hubert Joly
Hubert Joly
1,848 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lafayette, LA
    Current Employee - Anonymous Employee in Lafayette, LA

    I have been working at Best Buy

    Pros

    Never boring, always something new

    Cons

    Very busy, sometimes too busy

    Recommends
  2. 9 people found this helpful  

    Inventory and Merchandising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist  in  Santa Rosa, CA
    Current Employee - Inventory Specialist in Santa Rosa, CA

    I have been working at Best Buy full-time for more than 5 years

    Pros

    It's a fairly simple job with lots of work to keep you busy. Employee discounts and compensation with bonuses are great. Good benefits with medical, dental and 401k and plenty of vacation and paid time off.

    Cons

    Big con is you can only make so much money. Your salary caps out at a certain point and you can no longer receive raises. There is also very little room for advancement to supervisor or manager to increase that salary.

    Advice to ManagementAdvice

    My advice to management would be to contribute to your team. Do not just stand around with a clipboard or binder and oversee the employees. Just because you are management does not mean you cannot help a customer.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great opportunity to learn about new technology and assist people in purchases.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Awesome toys to test and play with.

    Cons

    Hours. Hours are bad. You work every weekend no matter what and your fairs of ate based on a part time associates availability.

    Advice to ManagementAdvice

    Improve hours and communication on what the job entails.

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  5.  

    Good exprience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Treat employee nicely. Management is very understanding. Not so many frustration over the management

    Cons

    Do no train employees well. Some lead members are not also train well.

  6.  

    sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time for more than a year

    Pros

    Awesome benefits !!! Gives perks for us to meet numbers.Very fun place to work at and throws mini partys for us .

    Cons

    pay sucks and have to basically beg for raises.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    An adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi Channel Sales Supervisor  in  Austin, TX
    Former Employee - Multi Channel Sales Supervisor in Austin, TX

    I worked at Best Buy full-time for more than 10 years

    Pros

    So many career paths to choose from in one company. Plenty of them realistic too!

    Cons

    Dealing with customers face to face. Not able to spend holidays with family because of work. Inconsistent work schedule.

    Advice to ManagementAdvice

    Change is good, but change just for the sake of change is not. Change too often creates confusion and other problems.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great culture, dying business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor  in  Tampa, FL
    Former Employee - Sales Supervisor in Tampa, FL

    I worked at Best Buy full-time for more than 5 years

    Pros

    I loved the product training and the discount; they combined to make a knowledgeable, engaged staff. The pay wasn't bad for a sales supervisor. The company values were progressive.

    Cons

    Workload for management/supervisors was unrealistic. I was hourly and not permitted overtime, but had to work off the clock to complete my duties. I oversaw 20-25 salespeople, and had to deliver documented daily coaching, weekly under performance meetings, monthly check-ins, and quarterly reviews with each one. The constant checking in became white noise. Less frequent, more impactful coaching would have been better.

    Advice to ManagementAdvice

    Explore efficiency and lean processes for leadership.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Pros

    Friendly Environment, great products, and good customer service.

    Cons

    Long days on your feet

    Recommends
    No opinion of CEO
  10.  

    Great

    Former Employee - Guy  in  Lancaster, CA
    Former Employee - Guy in Lancaster, CA

    I worked at Best Buy part-time for more than a year

    Pros

    Everything, good, awesome, compensation, perks

    Cons

    Nothing, work-life balance, training, discussion, food

    Advice to ManagementAdvice

    Keep it UP

  11.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant  in  Greensboro, NC
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Greensboro, NC

    I worked at Best Buy part-time for more than 5 years

    Pros

    I worked for Best Buy for over six years. They always did their best to maintain a fin work environment while still focusing on sales. Great employee discount and wonderful work environment.

    Cons

    Nothing bad to say about the company.

    Advice to ManagementAdvice

    Make sure to keep the lines of communication open.

    Recommends
    Positive Outlook
    Approves of CEO

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