Best Buy Reviews

Updated March 26, 2015
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3.3
7,020 Reviews
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,462 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I enjoy working for the company, however I wish I was paid more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist
    Current Employee - Computer Sales Specialist

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    The Latest tech under one roof. I have been with best buy for 5 years and I can honestly say I enjoy it. We have had some dark periods in the company, with top level management falling flat on it's face. (2010-2012) However the last year and half have been amazing! Everything besides the pay scale has improved, and I enjoy my job once more. Also you can now get bonuses! (only if the whole store exceeds budget for the month)

    Cons

    Lower Compensation. Yes everyone loves to complain about not making enough, but really we don't get paid enough. A good pay raise is considered $ 0.25 to 0.50 cents. (Yes, cents!) Also there is a cap, The most a sale associate can make is about 12.50. The only way to make more is to move into a management spot, which is now harder to find since the company recently downsized management positions.

    Advice to ManagementAdvice

    Just remove or raise the cap on sales associates. If you want us to act like salesman, then pay us like salesmen. Honestly if i was not in the middle of school right now, I would probably be more willing to seek a full commission sales job.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD

    I have been working at Best Buy

    Pros

    No degrees required
    high salaries

    Cons

    Position availability could be improved.

    Advice to ManagementAdvice

    training

    Recommends
    Positive Outlook
    Approves of CEO
  3. Best Buy is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Redding, CA
    Current Employee - Sales Consultant in Redding, CA

    I have been working at Best Buy full-time (more than a year)

    Pros

    You can keep moving up within the company without a degree, management is generally helpfully. Training is always amazing.

    Cons

    Pay scale, and bonus structure would be better for the sales people.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. The Best at Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Staff in Minneapolis, MN
    Former Employee - IT Staff in Minneapolis, MN

    I worked at Best Buy

    Pros

    Large Diverse Culture, an environment that says "anything is possible"

    Cons

    Difficult to work through the Silos

    Advice to ManagementAdvice

    Endeavor to become more inclusive with contractors as well as employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. Standard Department Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sales Consultant in Edwardsville, IL
    Current Employee - Mobile Sales Consultant in Edwardsville, IL

    I have been working at Best Buy

    Pros

    Positive environment
    Feeling of Contribution
    Know where you stand amongst your peers

    Cons

    Hard to believe in the product
    The internet kind of makes your job obsolete.

    Advice to ManagementAdvice

    I'd say the best advice to management is to realize that customers are more knowaledgable as ever and the experience is the only thing this company is making off of now.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Good company...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Great culture, fun environment. Lots of changes happening all the the time.

    Cons

    With company cuts it's hard for employees now to gain different level of supervisor or management experience.

    Advice to ManagementAdvice

    Create more programs to be able to promote and grow your employees now that there are less leadership opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great work atmosphere and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grand Rapids, MI
    Current Employee - Sales Associate in Grand Rapids, MI

    I have been working at Best Buy part-time (less than a year)

    Pros

    Good pay and great discounts. Management will coach and train you when you first start. Usually can move up if you put enough effort in.

    Cons

    Can sometimes feel pressured to sell and meet the goals that management sets. Communication between employees and management can sometimes be unclear.

    Advice to ManagementAdvice

    Listen to your employees. They are the ones that see the company's policies and values being put to use the most.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    fun place to work , great benfits

    Cons

    No cons while I was there

    Recommends
    Positive Outlook
    Approves of CEO
  10. Fun and rewarding atmosphere but low pay sales job with pushy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cleveland, OH
    Former Employee - Sales Associate in Cleveland, OH

    I worked at Best Buy part-time (more than a year)

    Pros

    Best buy offered great online learning seminars to learn more about new and exciting products and services which allowed employees to better understand what they are selling and know what they are talking about. Enjoyed working with upbeat coworkers that were excited to come to work and help customers with their buying needs.

    Cons

    Management can be pushy to make sales and really strive to make sure customers don't walk out empty handed. I feel that they focused more on numbers than coaching and mentoring their team to satisfy the customer.

    Advice to ManagementAdvice

    Try not to be so hard on your team when it comes to sales numbers and rather provide advice and expertise to better your sales team.

  11. Multimedia writer/producer/director for both internal and external video production communications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Video Writer/Producer/Director in Richfield, MN
    Current Employee - Video Writer/Producer/Director in Richfield, MN

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    The people are amazing. Truly a collaborative effort by all anywhere. It's not your basic corporate environment. It's hip, fun, energetic and edgy. Corporate loves their employees in the field.

    Cons

    It's often times hard to get promoted within. This is on the corporate side. That said, and or get a raise. Certainly is all about who you know.

    Advice to ManagementAdvice

    Take more time to look at the overall output of work with your employees and think about what they deserve, are they getting it?

    Recommends
    Positive Outlook
    Approves of CEO

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