Best Buy Reviews

Updated March 30, 2015
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3.3
7,051 Reviews
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,475 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Average experience at an average retail employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Consultant in Newport News, VA
    Former Employee - Computer Sales Consultant in Newport News, VA

    I worked at Best Buy part-time (less than a year)

    Pros

    Willing to work around college schedule.

    Cons

    Poor leadership/management of new employees.

    Advice to ManagementAdvice

    Spend more time with your employees one-on-one.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. Decent place for retail work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gaming Sales Associate in Farmington Hills, MI
    Former Employee - Gaming Sales Associate in Farmington Hills, MI

    I worked at Best Buy part-time (less than a year)

    Pros

    Lots of hours during the holidays, and there were always opportunities to pick up more.
    I was a seasonal hire, but I was recognized for my performance and given an opportunity to continue on. I was moving for school, so I didn't. Still, it's nice that they valued good employees.
    Fairly frequent sales competitions give you a chance to make a bit more money.

    Cons

    You're expected to know a good deal about the products you're selling going in, or to do a fair amount of research on your own.
    Customers are generally clueless about technology- be prepared to answer a lot of basic questions.
    They really push the store credit cards, and you're expected to as well. Just part of working retail, I guess.

    Advice to ManagementAdvice

    Train more on how to talk about products and less about how to get people to sign up for a credit card.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Winston-Salem, NC
    Current Employee - Best Buy Mobile Sales Associate in Winston-Salem, NC

    I have been working at Best Buy part-time (more than a year)

    Pros

    I had the opportunity to work at two best buy locations in NC. I had wonderful managers who were concerned with my growth and also who were flexible with my schedule since I was a full time student.

    Cons

    Management is key & I feel some of the managers were not as professional as they could be.

    Advice to ManagementAdvice

    Focus more on empowering the employees and giving good feed back with out breaking their spirits.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. success through success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Little Rock, AR
    Current Employee - Sales in Little Rock, AR

    I have been working at Best Buy

    Pros

    Excellent company. great stock. even better benefits. awesome people.

    Cons

    hours consistently change. that is the only negative about working here.

    Advice to ManagementAdvice

    you're doing a great job! I really enjoy working with you! it is absolutely awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Part-Time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Bel Air, MD
    Former Employee - Mobile Sales Consultant in Bel Air, MD

    I worked at Best Buy

    Pros

    Chance to bonus monthly, which can end up being an extra 100-200 dollars

    Cons

    During the holiday season, hours can be long, and shifts can often seem as very un-flexible. However, this is expected during a retail stores holiday season.

    Advice to ManagementAdvice

    Consider being a little less aggressive in the goal setting for employees

    Recommends
    Negative Outlook
    Approves of CEO
  7. its been amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    everything is great here at best buy

    Cons

    nothing is wrong at best buy

    Recommends
    Positive Outlook
    Approves of CEO
  8. Best buy stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO

    I have been working at Best Buy

    Pros

    Fun work environment and had a great GM at the first locations i was employed.

    Cons

    I should have been made more.

    Advice to ManagementAdvice

    Get rid of managers who love the politics and love to play favorites.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great Company, Loved the People, No Room For Development after RE-ORG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Lead
    Former Employee - Best Buy Mobile Lead

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Great Perks, Great People, Exciting Environment, Possibility of Promotion

    Cons

    Management had no regard for the needs/wants of employees

    Advice to ManagementAdvice

    Listen to Your Employees. If you take care of your employees, the employees will in turn take care of the customer.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Fast paced environment, not perfect but generally good people with good morals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    young company, nice people, cool vibe

    Cons

    a bit frenetic, attracted to new and shiny stuff,

  11. The skills and developement gained here can be applied anywhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    The company itself has great core values, they offer training on a consistent basis while applying those to daily transactions.

    Cons

    Executing the values through management was lacking. The toughest job about non comissioned sales is that 20% do 80% of the work.

    Advice to ManagementAdvice

    More money never fixes the problem, it needs to start with a work environment that recognizes success and hard work consistently.

    Recommends
    Positive Outlook
    Approves of CEO

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