Best Buy Reviews

Updated April 25, 2015
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3.3
7,242 Reviews
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Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,551 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Tuscaloosa, AL
    Current Employee - Retail Sales Associate in Tuscaloosa, AL

    I have been working at Best Buy part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employee discounts and accommodations
    Rewarding bonus structure
    Good pay for little experience

    Cons

    You do not work off commission
    Rewards are based off of store-wide performance, not individualized performance

    Advice to Management

    Reward the individual more and you will see improved performance collectively.

  2. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX
    Former Employee - Computing/Tablet Sales Consultant in Deer Park, TX

    I worked at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exceptional (to the point of fun) employee discount.

    Cons

    Low, bi weekly pay grade for sales consultants.

    Advice to Management

    Communicate.

  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great with flexibility if you go to school. Very understanding when you need a day off. Great employee discount.

    Cons

    No commission, high sales goals. There will be a lot of rude customers, but it comes with the job.

    Advice to Management

    Understand that people make mistakes. Don't be hard on employees and when we don't make our sales goal

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. best buying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Best Buy (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    they are flexible with scheduling and are always open so there are lots of opportunities room for growth and good benefits and pay ,tuition reimbursment

    Cons

    working holidays and weekends, it would be nice to have more time off and more vacation time. black friday really gets crazy

    Advice to Management

    dont lay off good people offer more vacation time, better training for this new era of gizmos and gadgets. more training on how to deal with difficult costomers

  6. Helpful (2)

    Great leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good hours. Great job if you love talking technology and to people. You learn a lot on the job, you do not have to be an expert.

    Cons

    Low pay which can really start to hurt one the holiday season starts up. High hours with little reward. Required to work during thanksgiving.

    Advice to Management

    Keep putting the employees first. When you have a good team to handle then the team will take care of you.

  7. Digital Imaging Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Very flexible schedule, employee discount

    Cons

    Understaffed, no real development plan to improve product knowledge

  8. Sr. Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Minneapolis, MN
    Current Employee - Senior Marketing Manager in Minneapolis, MN

    I have been working at Best Buy full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility with your career. You can change direction and jump to an entirely different team and that is widely accepted around the company. I haven't had the same experience with past employers. If you get your foot in the door and make connections, you can transfer to a job that interests you (if your current position does not).

    Cons

    Your manager really dictates your pay. I have had crappy managers and great ones. I have had my pay increase dramatically just because my boss went to bat for me. Don't let anyone tell you they can't make it happen. They just have to fight for you.

  9. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Approves of CEO
    Approves of CEO

    Pros

    Employee Discount
    Fun if you have good managers
    Goal Setting

    Cons

    Gets boring in downtime
    Leadership can be overbearing at times.

  10. Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Roseville, MI
    Current Employee - Best Buy Sales Associate in Roseville, MI

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, flexible hours, great bonus, fun fun fun

    Cons

    Hard to get the hours you want, takes too long to move up in the company

  11. Had a great working and social experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Associate in Stone Mountain, GA
    Former Employee - Merchandising Associate in Stone Mountain, GA

    I worked at Best Buy (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Experience, Atmosphere, Pay, Events, Discount, Work Pace

    Cons

    None to really think of

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