Best Buy

www.bestbuy.com
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Best Buy Reviews

Updated March 3, 2015
Updated March 3, 2015
6,861 Reviews
3.3
6,861 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,380 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN

    I have been working at Best Buy

    Pros

    Fun company when it is not asking for every validation.

    Cons

    Micro managing is getting unbelievable

    Advice to ManagementAdvice

    Stop the micro managing BS

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales

    Current Employee - Anonymous Employee in Muncie, IN
    Current Employee - Anonymous Employee in Muncie, IN

    I have been working at Best Buy

    Pros

    Flexible work hours. Fun atmosphere.

    Cons

    Managers played favorites and it's hard to move up in the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Agent in Las Vegas, NV
    Former Employee - Geek Squad Agent in Las Vegas, NV

    I worked at Best Buy

    Pros

    Good employee benefits, flexibility to be innovative and maximize your talents.

    Cons

    Store employees over promise but this is just a lack of experience.

    Advice to ManagementAdvice

    Management is fair and provides support when needed. Able to provide open feedback.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Place to work, probably my favorite job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Best Buy part-time (less than a year)

    Pros

    People
    Environment
    Closed on Christmas
    Great Training

    Cons

    Have to work nights and weekends
    Black Friday
    Hiring Process was long

    Advice to ManagementAdvice

    You guys have a great system in place, everyone that works hard gets recognized and thats awesome.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Mobile phone sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI
    Current Employee - Best Buy Mobile Sales Associate in Novi, MI

    I have been working at Best Buy part-time (less than a year)

    Pros

    The best part about working in BBYM is the people you work with its more of a family vibe. My favorite part is the fast pace environment I work in. Always go go go, and the friendly customers you get to help it's just fun.

    Cons

    Well the cons are limited to retail hours and rough customers, not everyone is a dream to work with.

    Advice to ManagementAdvice

    Push your team, encourage them to push themselves, and try to keep a positive vibe in the work environment, and as always lead from the front.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Always wanted to work at best buy and the job was as rewarding as I always dreamed it to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gaming Specialist in Minneapolis, MN
    Former Employee - Gaming Specialist in Minneapolis, MN

    I worked at Best Buy full-time (more than a year)

    Pros

    Great perks, fun working environment, stay up to date with what's new

    Cons

    Early early meetings, sometimes slow pace

    Advice to ManagementAdvice

    Bring back commision

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I love the company have worked here for along time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Employee discount and great people

    Cons

    Can't think of any right now

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Best Buy part-time (more than a year)

    Pros

    -Taught me to be proficient in sales
    -Taught me time management skills
    -Learned how a fortune 500 company operates

    Cons

    There really were not many cons to working in this job. I feel like I learned a lot when it comes to sales and customer service

    Recommends
    Positive Outlook
  10.  

    Best Buy Mobile Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Lead in Greensburg, PA
    Current Employee - Best Buy Mobile Lead in Greensburg, PA

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Exciting work environment, flexibility, constantly changing company

    Cons

    Recent changes to the company and not clearly communicating then.

    Advice to ManagementAdvice

    Higher payer

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Computer Sales Associate at Best Buy where I give impartial advice for customers.

    Current Employee - Customer Service Representative in Castleton, IN
    Current Employee - Customer Service Representative in Castleton, IN

    I have been working at Best Buy part-time (more than a year)

    Pros

    Flexible work hours. Conducive to attending college, great managers and coworkers.

    Cons

    Limited growth potential. Not using my degree.

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