Best Buy Reviews

Updated March 29, 2015
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3.3
7,040 Reviews
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Best Buy CEO Hubert Joly
Hubert Joly
2,468 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Part-Time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Bel Air, MD
    Former Employee - Mobile Sales Consultant in Bel Air, MD

    I worked at Best Buy

    Pros

    Chance to bonus monthly, which can end up being an extra 100-200 dollars

    Cons

    During the holiday season, hours can be long, and shifts can often seem as very un-flexible. However, this is expected during a retail stores holiday season.

    Advice to ManagementAdvice

    Consider being a little less aggressive in the goal setting for employees

    Recommends
    Negative Outlook
    Approves of CEO
  2. Best buy stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO
    Current Employee - Geek Squad, Counter-Operations Agent (COA) in Denver, CO

    I have been working at Best Buy

    Pros

    Fun work environment and had a great GM at the first locations i was employed.

    Cons

    I should have been made more.

    Advice to ManagementAdvice

    Get rid of managers who love the politics and love to play favorites.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company, Loved the People, No Room For Development after RE-ORG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Lead
    Former Employee - Best Buy Mobile Lead

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Great Perks, Great People, Exciting Environment, Possibility of Promotion

    Cons

    Management had no regard for the needs/wants of employees

    Advice to ManagementAdvice

    Listen to Your Employees. If you take care of your employees, the employees will in turn take care of the customer.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Fast paced environment, not perfect but generally good people with good morals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    young company, nice people, cool vibe

    Cons

    a bit frenetic, attracted to new and shiny stuff,

  6. The skills and developement gained here can be applied anywhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    The company itself has great core values, they offer training on a consistent basis while applying those to daily transactions.

    Cons

    Executing the values through management was lacking. The toughest job about non comissioned sales is that 20% do 80% of the work.

    Advice to ManagementAdvice

    More money never fixes the problem, it needs to start with a work environment that recognizes success and hard work consistently.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Best buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    The employees discounts and vendor accommodations.

    Cons

    Shift changes week to week

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Geek Squad Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    The benefits of a full time employee is great. They pay for school, and give you insurance and contribute to a 401k. They also give many different on the job trainings.

    Cons

    Not always fully staff, or the best of hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. I honestly had a great time with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Manager in Meyerland, TX
    Former Employee - Best Buy Mobile Manager in Meyerland, TX

    I worked at Best Buy full-time (more than 8 years)

    Pros

    It feels like a family, and a great place to move up in.

    Cons

    Some employees did not cooperate as they should have.

    Advice to ManagementAdvice

    Great manager

    Recommends
    Neutral Outlook
  10. I enjoy working for the company, however I wish I was paid more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist
    Current Employee - Computer Sales Specialist

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    The Latest tech under one roof. I have been with best buy for 5 years and I can honestly say I enjoy it. We have had some dark periods in the company, with top level management falling flat on it's face. (2010-2012) However the last year and half have been amazing! Everything besides the pay scale has improved, and I enjoy my job once more. Also you can now get bonuses! (only if the whole store exceeds budget for the month)

    Cons

    Lower Compensation. Yes everyone loves to complain about not making enough, but really we don't get paid enough. A good pay raise is considered $ 0.25 to 0.50 cents. (Yes, cents!) Also there is a cap, The most a sale associate can make is about 12.50. The only way to make more is to move into a management spot, which is now harder to find since the company recently downsized management positions.

    Advice to ManagementAdvice

    Just remove or raise the cap on sales associates. If you want us to act like salesman, then pay us like salesmen. Honestly if i was not in the middle of school right now, I would probably be more willing to seek a full commission sales job.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD

    I have been working at Best Buy

    Pros

    No degrees required
    high salaries

    Cons

    Position availability could be improved.

    Advice to ManagementAdvice

    training

    Recommends
    Positive Outlook
    Approves of CEO

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