Best Buy
3.3 of 5 4,765 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.3 4,765 reviews

                             

74% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(1,325 ratings)

63% of employees recommend this company to a friend
4,765 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Finally the employee discount is one of the best I have ever seen or heard of"
    in 585 reviews
  • "Most of the people know what they are talking about and fun to work with"
    in 100 reviews
Cons:
  • "Work life balance only exists under quality General Management which is rare"
    in 133 reviews
  • "Difficult to obtain full-time position; schedules are made up to avoid risk of overtime"
    in 137 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Former General Manager

Anonymous Employee (Former Employee)

I worked at Best Buy

ProsGreat opportunities if you work hard and focus on developing your people.

ConsDifferent cultures across different markets and the employee experience is put on the back burner at some locations.

Advice to Senior ManagementImprove your hands on training and spend more time in the field to truly understand the breakdowns in service with your retail team members instead of managing a scorecard.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great environment and staff!

Sales Associate (Former Employee)
Dublin, CA

I worked at Best Buy part-time for more than a year

ProsYou work with some of the funnest co-workers and managers are really easy to work with when a situation occurs. They are understanding and are willing to help. You are put into a sales training program to prepare you for on the floor sales and it is helpful for any job after. Great benefits!

ConsWhen it is busy, you're going to be on your feet all day. When it is slow, you are going to be on your feet all day and time will go by very slow. You deal with customers and are encouraged to make sales.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

Microsoft Consultant

Anonymous Employee (Current Employee)

I have been working at Best Buy

ProsPerks, Free Laptop, Surface and a bunch of other gizmos.

ConsDealing with angry customers over people unfamiliar with an operating system you have no control over (windows 8)
No room to advance despite extensive knowledge.

Advice to Senior ManagementThey let go one of the best managers I have ever had and probably the last person on anyone's list that should have been laid off. It was a nail in the coffin for the job for me.

Yes, I would recommend this company to a friend

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Mobile Phones Sales - Probably the best job at Best Buy

Mobile Phones Consultant (Former Employee)
Burbank, CA

I worked at Best Buy part-time for more than a year

ProsKnowledge of cell phone industries, great people to work with, discount is great, different scale of measurement than the rest of the store

ConsCalifornia Taxes are killer, hours aren't always based on merit, customers are tough, it's retail, protection plan is a tough sell over insurance

Advice to Senior Managementgive people hours who deserve them

Yes, I would recommend this company to a friend

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Valuable experience but poor management

Geek Squad, Consultation Agent (Current Employee)
East Lansing, MI

I have been working at Best Buy part-time for less than a year

ProsPay, freedom, employee discount, co-workers

ConsManagement, flexibility, pressure to sell, pressure to get branded payments

Advice to Senior ManagementCare more

Yes, I would recommend this company to a friend

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Fun fast and friendly

Best Buy Multi-Channel Sales Associate (MCSA) (Current Employee)
Mount Laurel, NJ

I have been working at Best Buy full-time for less than a year

ProsGreat benefits, this meaning the employee discount and the full time vacation/sick time benefits. The job is also fun and the company hires well

ConsMovement is tough and management is small when best buy is doing bad they make managerial pay cuts, I know it's in the best interest of the company and I'd do it to, but it makes me not want to move up

Advice to Senior ManagementKeep up the great work

Yes, I would recommend this company to a friend

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decent place

Anonymous Employee (Former Employee)

I worked at Best Buy

Prosthe pay was decent and working with electronics

ConsThe terrible hours and retail

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  • No Opinion of CEO

 

Customer service, SWAT, warehouse leadership

Warehouse Supervisor (Former Employee)
Northglenn, CO

I worked at Best Buy full-time for more than 3 years

ProsThe company offers great hours and a flexible schedule. The people are nice and easy to work with. Most customers are a pleasure as well.

ConsI can't really think of many cons. Of course working in customer service you deal with interesting people. There were some shady people that worked there and would steal stuff. No bueno!

Advice to Senior ManagementGreat company to work for while in school!

Yes, I would recommend this company to a friend

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Has its good days & bad days

Home Theater Sales Associate (Former Employee)

I worked at Best Buy full-time for more than 3 years

Prospeople you work with are great. you get awesome discounts. learn about new products

Constoo much pressure selling services (installation, service plans, etc)

Advice to Senior Managementstop making the employees act like they work on commission

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great benefits, great people

Department Supervisor (Former Employee)
Los Angeles, CA

I worked at Best Buy full-time for more than 10 years

Prosemployee benefits are great, have made some great friends along the way, if you like technology and enjoy helping people find out what they need and how it will benefit them, this is the job for you. great for students

Consopportunities to grow and get promoted have gone down significantly over the past few years, long vacations are not easy to get

Advice to Senior Managementmy management staff and team were great, i can't say the same for all stores.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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