Pros

Decent discount. That is all.

Cons

Most of the people I worked with are incredibly stupid, but they are good at smoozing with the upper management. These are the people that succeed. They reward being lazy and socializing well over hard work and getting a good job done. HR disaster waiting for happen.

Advice to Senior Management

Go back to college. Most of the management, though already with a upper level degree, do nothing besides rule with fear and intimidation.

Pros

The discount offered by best buy was fair. There was a small opportunity for a bonus quarterly. There was a wide range of age groups that you worked with and gained knowledge with each of those.

Cons

Never provided the tools needed to perform your job. Trying to repair PCs that customers pay for, feel like a criminal asking for money within a certain time frame. Managers care more about having you sell than having you repair computers. Bad reputation for the company. No room to advance as a repair technician, sales persons would move into your senior management spots with no clue as to what they're doing, this was the norm throughout. Working with the general public, who were clueless to what they needed but were sure it was your fault that they are spending their time and money at best buy.

Advice to Senior Management

Listen to your people, not just the representatives you have speak for the people. When a technician needs a tool to get his job done, don't make it a back breaking experience. I asked for a new set of tools 9 months before I quit, and they were not even ordered by the time i gave my 2 week notice.

Pros

Fun working environment & friendly, encouraging, helpful co-workers. Nice opportunity to practice different sales techniques being that Best Buy is non-commissioned sales.

Cons

Low hours offered for seasonal & I was written up for calling into work to take my 8 month old son to the ER for a head injury, when they do mention in the initial interview about flexible scheduling.

Advice to Senior Management

Be sure to let employees know about store policies & it would help to acknowledge when employees are performing positively on the job.

Pros

-They pay is definitely better than most retailers.

-Great place to work if you are young. Most employees are in their early 20's. (including managers)

-Great about getting time off.

-Very upbeat and positive environment to work in.

-Lots of resources to learn about the products you sell.

-You are not paid on commission. (little pressure to sell)

-Fun orientation for new-hires.

Cons

-Hours can be very low at times.

-Can be hard to get promoted.

-Not easy to get hired. (Unless it's the holidays)

-Expect to work nights and weekends, like with most retail jobs.

Advice to Senior Management

Take a little more time to help the new employees. I was definitely lost for the first few days, and it was a little tough to settle in.

Pros

Great company to work for, discount is worth it and extra benefits are good. Full time is worth it for the PTO and tuition assistance.

Cons

Poor motivation to give raises but eager to pile on more responsibility without compensation. Higher up you go the more slack that is expected to be picked up.

Advice to Senior Management

Keep up the employee recognition programs and remember that the employee is what makes the customers come back not the product

Pros

Excellent pay, excellent benefits, performance pays real dollars, employee starting pay is better than competitors allowing you to hire better hourly associates, interesting products.

Cons

Very little mentorship, high pressure, no life, senior leadership is fond of the 'good old boy' mentality, very entrenched cronyism. I was very lucky that the field management, at the time, was more focused on results due to being new to the area.

Advice to Senior Management

Many promotions these days take place from within. There are still markets where they have no real bench or have already placed all their friends, where an outside candidate has a chance.
You had better be real great at making your boss feel smart and superior or be great at getting results and motivating employees. Sadly the former is more important than the latter when you get to the level where the rubber meets the road. At the corporate level the usual dogma is espoused but it never makes it to the field and they know it.

Pros

Decent pay
Not too challenging
Everyone is pretty friendly
Scheduling is reasonable

Cons

Geek Squad has turned from tech support to sales
If you work in a store that doesn't perform well things can get tense

Advice to Senior Management

Just because some of the managers are in their first position of power they should be trained to avoid power trips or how to avoid abuse of power

Pros

The pay is competitive, fellow employees are helpful, and the hours are not bad at all. Great employee discount too!

Cons

I hated the fact that you never really got personal feedback. If your department was doing horrible, everyone there was doing horrible. They dont consider some people work harder then others and cant pick up the slack for everyone.

Advice to Senior Management

Pay attention to client reviews, become more customer oriented, dont be afraid to give your employees a pat on the back everyonce and while

Pros

The discount is amazing. The price of goods that an employee pays is 5% more than what Best Buy purchased it for. These leaves for some HUGE discounts in products related to car stereo, televisions, and computer accessories. Anything that Best Buy makes alot of money off of basically.

Cons

For the majority, it's a dead end job. A lot of part timers and students work at this store so employee bonds are quickly made and broken. I also felt that sometimes it was some of the "loudest" not neccessarily most qualified workers that would get promoted to management position. It's all really dependent on who your store managers are really.

Advice to Senior Management

Respect your employers, no matter how insignificant their job is.
Also, hounding people for sales so that you may go to the conference where managers get free stuff does not inspire work

Pros

Benefits, benefits, benefits!! Employee discount of 5% above cost on most items! Employee Accomodations supplied by Vendors for even greater deals! Company philosophies and values make it a fantastic place to work!

Cons

My GM doesn't believe in fairness, is prejudiced, throws whomever it takes under the bus to save his butt, and considers work as talking on his cell phone, taking "conference calls", and playing on his laptop most of the day, everyday.

Advice to Senior Management

Listen to your line level associates in reviewing the work of your managers. Actually spend some time with the AMs to evaluate GM performance. Listening and then taking action is key to employee viewpoint improvement, job satisfaction, and turnover reduction.