Best Buy Reviews

Updated October 21, 2014
Updated October 21, 2014
5,981 Reviews
3.3
5,981 Reviews
Rating Trends

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Best Buy CEO Hubert Joly
Hubert Joly
1,954 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    best buy salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    good advancement and ability to obtain raises

    Cons

    salary was not always in-line with competitors

    Advice to ManagementAdvice

    make salary in-line with other computer retailers

    Recommends
    Approves of CEO
  2. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Experience depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA

    I worked at Best Buy part-time (more than 3 years)

    Pros

    The management team was excellent at the store I worked at. We were considered a test store so many of the corporate marketing and sales strategies were tried at our store which made the environment open to new ideas and a lot of flexibility.

    Cons

    Promotions are tough, basically have to wait till someone either gets fired, gets promoted, or move to another store to get a promotion. As a con, that is standard though

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Geek Squad employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Agent
    Former Employee - Geek Squad Agent

    I worked at Best Buy part-time (more than an year)

    Pros

    Good working conditions, software used to diagnose viral infections and other issues made it easy to multitask, good coworkers.

    Cons

    Selling is 80% of your job, while the other 20% are the actual computer repairs.

    Advice to ManagementAdvice

    Keep the people dedicated to repairs actually dedicated to repairing and not selling packages.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD
    Current Employee - Computing and Tablet Sales Consultant in Baltimore, MD

    I have been working at Best Buy part-time (less than an year)

    Pros

    Great employee discount. This is a fun job that pays more than minimum wage. Staff is laid back which makes work not seem like work. Easy to gain higher positions within the company.

    Cons

    Not a lot of full time opportunities which means no benefits such as health, 401 k, and more. Also, not career oriented, more like a job before the big job comes knocking at your door.

    Advice to ManagementAdvice

    Be a little selective when hiring young staff. Some are fun and professional, and others are just fun and that is unacceptable.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    One of the best retail environments that I have ever worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist in Waterford, CT
    Current Employee - Computer Sales Specialist in Waterford, CT

    I have been working at Best Buy full-time (less than an year)

    Pros

    I still love going to work everyday. The training is phenomenal and the managers and supervisors don't babysit you. They expect you to know how to do your job and trust you to do it. Like many positions, you get what you put into it. If you work hard, you will be recognized and will move up. Within 3 months of working with the company I was given full time status and made a specialist in my department. Everybody has a generally good attitude and the atmosphere is fun.

    Cons

    The company does like to change the way they do things on an employee level quite often. Different supervisors have different things that they think will work, so if your supervisor changes, expect changes in your department. It sometimes feels like they try a shotgun approach to encouraging an increase in your personal sales goals, trying several different tactics hoping that one will motivate you. In the end, however, they are also pretty flexible so as long as you are meeting the goals, it is not a big deal.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Entry level with decent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Employee Discount, great co-workers, alright hours. Great for a college student

    Cons

    Every employee is drilled numbers like they are a manager, nowhere to move up unless a manager leaves.

    Advice to ManagementAdvice

    Never received a review

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Magnolia Systems Designer in Rockville, MD
    Current Employee - Magnolia Systems Designer in Rockville, MD

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Atmosphere, pay, equipment. The management is great

    Cons

    Hours can be rough at times

    Advice to ManagementAdvice

    Hands off magnolia design centers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Incredible Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    Absolutely a fun environment to work in, amazing products.

    Cons

    Sometimes corporate is not 100% committed to customer/client satisfaction which can derail the experience.

    Advice to ManagementAdvice

    Keep your associates excited about coming in to work and taking care of excellent customer service

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Consultant in Torrance, CA
    Former Employee - Computer Sales Consultant in Torrance, CA

    I worked at Best Buy as a contractor (less than an year)

    Pros

    Wide variety of products on offer
    Price match with many established large online sellers
    Knowledgeable staff
    Regular good discounted price offers
    Many near locations throughout USA
    Good optional extra warranty for Ipads/Macbooks for one time total replacement

    Cons

    Gets crazy around Black Fridays lol

    Advice to ManagementAdvice

    Hire more Full-time staff that will stay around for most of the day rather than being switched from one part-timer to another during busy shift changes, as that will allow them to have more time with customers for a successful sale with less hand overs to the next shift that have to read the paperwork before speaking to the customer to know what they are looking to buy/inquire about?

    *** I really liked working with my fellow colleagues as we all brought our own experiences & skills to share to help each other which is what a good job is all about! ***

    Recommends
    Positive Outlook
    Approves of CEO

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