Best Buy Reviews

Updated October 18, 2014
Updated October 18, 2014
5,959 Reviews
3.3
5,959 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,941 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 744 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 316 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 201 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 184 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Experience depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA

    I worked at Best Buy part-time (more than 3 years)

    Pros

    The management team was excellent at the store I worked at. We were considered a test store so many of the corporate marketing and sales strategies were tried at our store which made the environment open to new ideas and a lot of flexibility.

    Cons

    Promotions are tough, basically have to wait till someone either gets fired, gets promoted, or move to another store to get a promotion. As a con, that is standard though

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Demanding, But Rewarding (as a temporary job while in college)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Gilroy, CA
    Former Employee - Sales Associate in Gilroy, CA

    I worked at Best Buy part-time (more than an year)

    Pros

    As a sales associate, much of my experience is going to be very store-specifc; however, here is what I encountered during my time at Best Buy:
    Awesome management
    Lenient time-off
    Great rewards ('Path To Excellence', employee discount)
    Team-oriented work environment
    Friendly and fun coworkers
    Great learning experience
    Always changing (both a pro and con)
    Always something to do (fast-paced)

    Cons

    Always changing (both a pro and con)
    Always something to do (fast-paced)
    Demanding (not a great part-time job for a college student)
    Stressful every so often (though most if not all jobs are this way from time to time)

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Deputy CIA Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Great enviroment for development, career growth and new opportunities! I have been with the company for over 8 years and am still going.

    Cons

    Decline in leadership structure, workloads have increased due to newer operating model. Would like to have more leadership present.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best Buy Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Lead in New York, NY
    Former Employee - Best Buy Sales Lead in New York, NY

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Pros fast paced environment, diverse culture, co workers work together

    Cons

    Pay rate is trash for the amount of work and the sales goals they want you to achieve for them

    Advice to ManagementAdvice

    Reward the hard workers , promote from within and give employees a chance to grow in the store and move up to other positions

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist in Orland Park, IL
    Current Employee - Inventory Specialist in Orland Park, IL

    I have been working at Best Buy full-time (more than an year)

    Pros

    Excellent Discount
    You really gain a true understanding for retail
    Great work environment
    Tuition Assistance

    Cons

    Not compensated fairly
    retail hours
    back Friday

    Advice to ManagementAdvice

    Pay your employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Chandler, AZ
    Former Employee - Retail Sales Consultant in Chandler, AZ

    I worked at Best Buy part-time (less than an year)

    Pros

    Great Discount for employees
    Work schedule- works around your schedule
    Training opportunities lots of training, some required some optional
    Training compensation

    Cons

    Pay- no longer has commission
    Doesn't have a base pay when entering, I was offered higher then the person who got hired st the same time as me.
    Working black Friday, and wanting to buy stuff from there

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It's retail

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Fair pay, good for those working while attending school. You do learn about the stuff you sell in your department.

    Cons

    Lack of staff, too much pressure to get credit cards/ sell services/ high margin accessories

  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Howell, NJ
    Former Employee - Cashier in Howell, NJ

    I worked at Best Buy part-time (less than an year)

    Pros

    I loved working at best buy. Everyone is extremely nice and laid back. Just a great work environment for anyone who is starting off.

    Cons

    Not much to say. It's a basic you always get busy during the holidays but after that it slows down. My hours weren't great but I still enjoyed working there.

    Advice to ManagementAdvice

    My mangers where awesome I honestly can't conplain about it.

    Approves of CEO
  11.  

    Wonderful on-going training, incredible discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bbym Sales Lead
    Former Employee - Bbym Sales Lead

    I worked at Best Buy part-time (more than an year)

    Pros

    On going training, bonus structure for some sales floor employees, amazing discounts

    Cons

    More benefits for part timers

    Recommends
    Neutral Outlook
    Approves of CEO

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