Best Buy Reviews

Updated October 30, 2014
Updated October 30, 2014
6,030 Reviews
3.3
6,030 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,983 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Awesome Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Richmond, VA
    Current Employee - General Manager in Richmond, VA

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Amazing work-life balance, wonderful growth opportunity and learning path, it has been an amazing journey of growth and experiences

    Cons

    Sometimes HR gets too much in the way, it can sometimes be a hassle if you need to make decisions of your team in order to let go someone

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    My experience at Best Buy has been wonderful and it is such an amazing and fun company to be with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    It truly is a fun place to work. You get hands on with the newest technology. The benefits are great. Most importantly I have made the best friends working here. You get to know a lot of diverse and awesome people!

    Cons

    The hours, but hey it's retail! But Best Buy is very good about giving you the time off that is needed and working with your availability.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Endless opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than an year)

    Pros

    Growth is amazing if you push

    Cons

    Retail...hours and so on.. customer expectations

    Advice to ManagementAdvice

    Continue down the path and keep listening to the field

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great company

    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Company values, great environment, teamwork

    Cons

    work life balance, need to balance it out

    Advice to ManagementAdvice

    NA

  6.  

    Part-time Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in El Paso, TX
    Former Employee - Customer Service Representative in El Paso, TX

    I worked at Best Buy part-time (more than an year)

    Pros

    Great training, opportunity for growth. Good discounts.

    Cons

    Scheduling is not always the same, holidays scheduling.

    Advice to ManagementAdvice

    Interact with employees, offer more training for growth.

    Recommends
    Approves of CEO
  7.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    everything is great in the company

    Cons

    i dnt have any cons

    Advice to ManagementAdvice

    nothing

  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Parker, CO
    Former Employee - Customer Service Specialist in Parker, CO

    I worked at Best Buy (more than an year)

    Pros

    The people who work there are, for the most part, really great. They care about you as a person, and try to make it fun to work there.

    Cons

    Way too much pressure to sell Geek Squad/Black Tie protection on EVERYTHING, and to get a certain number of credit applications every month. Makes being in the service industry even worse, because people already are rude, then you try to sell them extras, and they hate it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good Job, Very Demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at Best Buy part-time (more than an year)

    Pros

    Flexible scheduling in most departments, somewhat competitive pay, and plenty of training. Best Buy does a good job of making sure sales employees are well trained on sales techniques, and that the employee is never without something to do.

    Cons

    Best Buy often demands much more than is reasonable from employees, increasing work load steadily over time to make up for shrinking margins. They frequently change business strategies to the point that they can frequently sound hypocritical, and formal training often conflicts directly with daily coaching. They use a very numbers-oriented approach to employee evaluations which often ignores local factors; ie, complaining about missed numbers even when customer volume was incredibly low. Many times they failed to follow through on promised rewards for achieving goals or competing in certain categories, to the point where incentives were often seen as downright lies.

    Advice to ManagementAdvice

    Continue focusing on the customers and employees as people- this is your strongest asset. Learn to accept that not every day can be a victory, and look for things to praise before criticizing. If you promise a reward for something, follow through- nothing is more demoralizing than feeling cheated out of something that an entire team worked to earn.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Store environment is awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (CIA) in Saint Louis, MO
    Current Employee - Geek Squad, Agent (CIA) in Saint Louis, MO

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Great company to start out at, will learn all the good and bad things about retail. Depending on your level of commitment can be an amazing experience. Managers are either amazing at what they do or you wonder at how they were able to properly put their pants on most days.

    Cons

    Leadership at the corporate level is asinine and most need to be let go. The Work/Life balance is almost nonexistent, you will work and work a lot.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Awesome company, even better coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Operations Agent in Saint Cloud, MN
    Former Employee - Geek Squad Operations Agent in Saint Cloud, MN

    I worked at Best Buy full-time (more than an year)

    Pros

    Down to earth, real people. Fun work environment. I love the fact that my GM's door is always open and that he treats me, and all other employees like a human being.

    Cons

    Retail schedule. Say goodbye to spending time with family during the holiday season. Thanksgiving is not a holiday at Best Buy because you will be working.

    Recommends
    Positive Outlook
    Approves of CEO

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