Best Buy

www.bestbuy.com

Best Buy Reviews

Updated January 24, 2015
Updated January 24, 2015
6,552 Reviews
3.3
6,552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,243 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Experience Manager in Minneapolis, MN
    Former Employee - Customer Experience Manager in Minneapolis, MN

    I worked at Best Buy

    Pros

    Solid reputation in the CE industry as a innovator and leader.

    Cons

    Customer focus seems to be going in the wrong direction

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Mobile Manager

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Good Place to grow and work with good people.

    Cons

    To many politics and they will keep you in the dark.

    Negative Outlook
  3. 1 person found this helpful  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    great discounts, atmosphere, accepting of lgbt

    Cons

    overcoming rejection, slow at times

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Fun to work at while it's stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Best Buy part-time (less than an year)

    Pros

    Employee Discounts are always a plus, you develop close friendships with coworkers, and grow a learning on modern technology. It's useful if you are majoring in photography, business, or IT.

    Cons

    Rude customers can ruin your day, people always want to use your discount its OK to say no because it's yours (not being selfish), some times it gets unprofessional as employees talk among each other in front of customers.

    Advice to ManagementAdvice

    Even when there are days you think that are not busy, always put a decent amount of people on the schedule in their departments, especially FRONT LANES. Train and advise your employees more on the technology and GSP offers from their departments. A lot of time there are complaints from customers because the employees don't know their stuff. If there are customers being mean because they want a cheaper price of a product they got off the wrong shelf or under the wrong sticker tag, just say NO. Its not worth it!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Having fun while being the best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Barboursville, WV
    Former Employee - Mobile Sales Consultant in Barboursville, WV

    I worked at Best Buy full-time (more than an year)

    Pros

    Technology is interesting.
    You always have room to grow.

    Cons

    Some people do not take their job seriously.

    Advice to ManagementAdvice

    Stop hiring High schoolers!

    Recommends
    Negative Outlook
  7.  

    It's a nice place to work great people thee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Cordova, GA
    Current Employee - Cashier in Cordova, GA

    I have been working at Best Buy

    Pros

    Get to sale. Good discount. Nice co worker

    Cons

    I don't have any cons

    Advice to ManagementAdvice

    Get mangers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist

    I have been working at Best Buy

    Pros

    pay is fair, employee discount is really good on certain products, the usually give good hours, employees are fun to work with

    Cons

    management consists of a lot of people that should not be there because they do not have good leadership qualities

    Advice to ManagementAdvice

    stop promoting people that don't have leadership qualities

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pushes you hard with nothing in return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Specialist in College Station, TX
    Former Employee - Computer Specialist in College Station, TX

    I worked at Best Buy part-time (less than an year)

    Pros

    It's pretty relaxed. Amazing employee discounts on best buy brands. Good pay and fun job.

    Cons

    They keep wanting more out of you with no appreciation in return. Don't really care much about you. Made me lie to customers, that was my straw.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Enjoyed my experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Silverdale, WA
    Former Employee - Sales Associate in Silverdale, WA

    I worked at Best Buy

    Pros

    Worked here in the summers. Enjoyed it.

    Cons

    Worked variable schedule. Part of the job.

    Recommends
  11.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Whitehall, PA
    Current Employee - Retail Sales Consultant in Whitehall, PA

    I have been working at Best Buy

    Pros

    decent hours. Enjoyable work environment.

    Cons

    Surrounded by a lot of less than stellar employees.

    Advice to ManagementAdvice

    Hire more qualified individuals

    Recommends
    Positive Outlook
    Approves of CEO

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