Best Buy Reviews

Updated September 29, 2014
Updated September 29, 2014
5,821 Reviews
3.3
5,821 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,868 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 729 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 311 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 196 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 181 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great opportunity to learn about new technology and assist people in purchases.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Awesome toys to test and play with.

    Cons

    Hours. Hours are bad. You work every weekend no matter what and your fairs of ate based on a part time associates availability.

    Advice to ManagementAdvice

    Improve hours and communication on what the job entails.

  2.  

    Been there for 2 years, love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales, Geek Squad Agent  in  Oklahoma City, OK
    Current Employee - Sales, Geek Squad Agent in Oklahoma City, OK

    I have been working at Best Buy part-time for more than a year

    Pros

    Short term incentives allow you to earn more than your hourly pay, management usually are really down to earth men and women who look out for you and your best interest.

    Cons

    The company is honestly, in my opinion, very unstable in the way they handle business. Change happens all the time, which is a good thing, but a recent restructure left a lot of good management out of a job.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Magnolia Home Theater Sales Associate  in  Glendale, CA
    Former Employee - Magnolia Home Theater Sales Associate in Glendale, CA

    I worked at Best Buy part-time for less than a year

    Pros

    Awesome company to work for, very fun culture.

    Cons

    No cons I can think of.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Best Buy means best benefits, but high pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Process Manager  in  Gulfport, MS
    Former Employee - Product Process Manager in Gulfport, MS

    I worked at Best Buy full-time for more than 5 years

    Pros

    Outstanding benefits, culture, coworkers, and managers.

    Cons

    Unrealistic goals placed on sales. Undue pressure resulting from these unrealistic goals.

    Advice to ManagementAdvice

    Respect your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Intern Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Intern  in  Richfield, MN
    Current Employee - Legal Intern in Richfield, MN

    I have been working at Best Buy as an intern

    Pros

    Great culture and workplace environment. The headquarters are an incredible place to work and conducive to productivity. As an intern they made an effort to get experiences for me that helped me learn, not just busy work.

    Cons

    Being so big it is hard to know who to go to with problems outside your tiny division.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It was a great expirience. A great culture and extremely fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager of Operations  in  Miami, FL
    Current Employee - Assistant Store Manager of Operations in Miami, FL

    I have been working at Best Buy full-time for more than 5 years

    Pros

    When Promoted to leadership pay is much better then other retail companies

    Cons

    The only con I can think of is the holiday schedule but that is for all retail companies.

    Advice to ManagementAdvice

    Begin to be ahead of the competition rather then following the competition.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    The most rewarding interpersonal experience in the work force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computing and Tablet Sales Consultant  in  Boise, ID
    Current Employee - Computing and Tablet Sales Consultant in Boise, ID

    I have been working at Best Buy full-time for more than a year

    Pros

    The people of Best Buy are a unique breed. Their diversity makes the job so much fun. Customer issues are a blast to deal with because it really challenges you to be your best and utilize your interpersonal and vocational skills. They also pay for my college!

    Cons

    Pay is low and new hires are always making more base hourly pay than me. I think this is common and not unique to Best Buy's hiring strategy.

    Advice to ManagementAdvice

    Focus on building your employees instead of berating them to achieve higher sales targets. People work best when they enjoy working for somebody.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    High paced work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Associate  in  Erie, PA
    Current Employee - Inventory Associate in Erie, PA

    I have been working at Best Buy full-time for more than a year

    Pros

    No down time, leadership opportunities, technology

    Cons

    Constantly fix the same displays because the sales floor does not maintain their stuff

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Bestbuy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Novi, MI
    Current Employee - Sales Associate in Novi, MI

    I have been working at Best Buy full-time for more than a year

    Pros

    Great Benefits
    Flexible Hours
    Fair Compensation
    Extensive Training

    Cons

    Steep Expectations
    Constant Ops Changes

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Best Buy full-time for more than a year

    Pros

    Great employees very knowledgeable and love working there. Great corporate staff always willing to help any time and they treat you with respect and value your opinion's.

    Cons

    Cross training is always vital to success.

    Advice to ManagementAdvice

    Customer service is the most important thing these days and let the customer know that you really care about them as a individual.

    Recommends
    Positive Outlook
    Approves of CEO

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