Best Buy Reviews

Updated October 1, 2014
Updated October 1, 2014
5,832 Reviews
3.3
5,832 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,874 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 732 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 312 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 198 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 181 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Supervisor
    Former Employee - Home Theater Supervisor

    I worked at Best Buy full-time for more than 5 years

    Pros

    Great people to work with in a fast past environment. You get awesome health benefits, PTO if you are full-time and tuition reimbursement. This job is fantastic if you are going to school and need a higher paying job compared to other companies.

    Cons

    Retail hours suck especially during the holidays. Training could be improved upon.

    Advice to ManagementAdvice

    Advice to the company is- stop trying to be everything to everyone. Focus on the core customers that love you because what you are doing now are annoying them. You will never be able to make a loyal customer out of those price focused customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time for more than 3 years

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert  in  Oklahoma City, OK
    Current Employee - Apple Expert in Oklahoma City, OK

    I have been working at Best Buy full-time for more than a year

    Pros

    Considering other retail places to be working at, Best Buy stands out. the benefits on discounts and path to excellence points are great ways to motivate and keep you moving forward in the company. If you would like to get promoted, just ask how and all you have to do is try. Meeting interesting people all the time and being able to help out is pretty cool.

    Cons

    Although meeting some people is one of the pros it also shows up on the cons since not all people are nice. some can just be very rude and well I feel bad to say but some are just very slow. Just acknowledge that you will have to be patient and have a positive attitude to work here. Holidays are probably the worst but a lot of overtime is expected.

    Advice to ManagementAdvice

    I would advise the management here in oklahoma city to take yearly evaluations very seriously especially since many would love greater opportunities with the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great opportunity to learn about new technology and assist people in purchases.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Awesome toys to test and play with.

    Cons

    Hours. Hours are bad. You work every weekend no matter what and your fairs of ate based on a part time associates availability.

    Advice to ManagementAdvice

    Improve hours and communication on what the job entails.

  6. 1 person found this helpful  

    It was a great expirience. A great culture and extremely fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager of Operations  in  Miami, FL
    Current Employee - Assistant Store Manager of Operations in Miami, FL

    I have been working at Best Buy full-time for more than 5 years

    Pros

    When Promoted to leadership pay is much better then other retail companies

    Cons

    The only con I can think of is the holiday schedule but that is for all retail companies.

    Advice to ManagementAdvice

    Begin to be ahead of the competition rather then following the competition.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Best Buy full-time for more than a year

    Pros

    Great employees very knowledgeable and love working there. Great corporate staff always willing to help any time and they treat you with respect and value your opinion's.

    Cons

    Cross training is always vital to success.

    Advice to ManagementAdvice

    Customer service is the most important thing these days and let the customer know that you really care about them as a individual.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Been there for 2 years, love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales, Geek Squad Agent  in  Oklahoma City, OK
    Current Employee - Sales, Geek Squad Agent in Oklahoma City, OK

    I have been working at Best Buy part-time for more than a year

    Pros

    Short term incentives allow you to earn more than your hourly pay, management usually are really down to earth men and women who look out for you and your best interest.

    Cons

    The company is honestly, in my opinion, very unstable in the way they handle business. Change happens all the time, which is a good thing, but a recent restructure left a lot of good management out of a job.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Family environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at Best Buy part-time for more than 5 years

    Pros

    Family like atmosphere. Managers really care about their employees.

    Cons

    It's retail. U will constantly be dealing with nagging customers

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    A good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Tinley Park, IL
    Current Employee - Best Buy Mobile Sales Associate in Tinley Park, IL

    I have been working at Best Buy part-time for less than a year

    Pros

    Best buy offers a good employee discount and the hours are usually pretty flexible, excluding holidays.

    Cons

    The hours can be very hectic around holidays and there is a lot of pressure to make credit goals.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It's great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Employee discount. Great place to learn different products.

    Cons

    Management pressures associates heavy for complete sales.

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