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Best Buy
3.3 of 5 3,143 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

3.3 3,143 reviews

                             

75% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(409 ratings)

65% of employees recommend this company to a friend
3,143 Employee Reviews
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Awesome experience

Customer Service Agent (Current Employee)
Laredo, TX

I have been working at Best Buy full-time for more than 3 years

ProsAlways great pay and everyone aalways works with whatever schedule you have.

ConsOther employees that don't learn the policies we have can cause a lot of customer confusion.

Advice to Senior ManagementBetter training on all policies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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its an ok place to work

Cashier (Current Employee)
Atlanta, GA

I have been working at Best Buy part-time for less than a year

Prosthe reward program for working at best buy is pretty nice and very useful if you buy a lot of electronics or video games. Also the hours are never to bad and every other weekend for me.

ConsSometimes it gets really busy on the weekends and it seems as if there are not enough employees to handle the sheer amount of guest and they will not call people in for help.

Advice to Senior Managementmake sure we are always properly staffed and continue to give us recognition or perks to do good.

No, I would not recommend this company to a friend

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Great job for people going through college.

Geek Squad, Autotech (Current Employee)
Atlanta, GA

I have been working at Best Buy part-time for more than 3 years

ProsIt is a fun, friendly, work environment.

Conslittle or no room for advancement.

Advice to Senior ManagementProvide better compensation, benefits for part time employees, real career opportunities with room for advancement.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall good experience

Mobile Sales (Current Employee)

I have been working at Best Buy full-time for more than a year

ProsGood sales experience and fun work environment. The discount is great.

ConsOther companies pay a lot more for employees doing the same type of jobs.

Yes, I would recommend this company to a friend

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Geek Squad Counter Intelligence Agent (CIA)

Geek Squad, Agent (CIA) (Former Employee)
San Jose, CA

I worked at Best Buy part-time for more than 3 years

ProsEmployee discounts (Pre-2011) and management usually will deal with the BS so we don't have to

ConsAngry Customers, constantly trying to put out fires

Advice to Senior ManagementGive your geek squad agents more freedom to make it right with the customers

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Easy

Sales Associate (Former Employee)
Leesburg, VA

I worked at Best Buy part-time for less than a year

ProsFun People. Although upper management can be manipulating with there power.

ConsWeak Pay. I made nine bucks per hour. Probably should have been more like ten or eleven.

Advice to Senior ManagementMore bonuses

Yes, I would recommend this company to a friend

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Great work environment and people

Finance (Current Employee)
Richfield, MN

I have been working at Best Buy full-time for more than 3 years

ProsWorking with a number of very smart people. New executive management (in place since second half of 2012) is very decisive and they are very focused on delivering results. New direction is already positively impacting the stock price and the way analysts and press are viewing Best Buy's performance and outlook.

ConsA clear long term strategy still needs to be fully articulated.

Yes, I would recommend this company to a friend

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1 person found this helpful  

OK

Sales Specialist (Former Employee)

I worked at Best Buy part-time for more than a year

ProsGood discount; easy to qualify for 401k with matching

ConsHigh employee turnover, including management. Can get lost in the shuffle

Yes, I would recommend this company to a friend

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Great company, needs some changes though.

Asset Protection Specialist (Current Employee)

I have been working at Best Buy full-time for more than a year

ProsGreat environment to work in. Lots of room for advancement, if you're willing to work. Most of the leadership team are down to Earth. Great discount on certain items.

ConsHardly enough money to live. Frequent hour cuts. Very passive approach to asset protection. Frequent miss-communication between leadership team and upper management.

Advice to Senior ManagementCut down executive payroll, and share a little more with line level employees. The people in the blue shirts are bringing in the money, they should make enough to live a comfortable life. Get a realistic mindset on asset protection, you can't just put someone on the front door and hope no one steals anything. Before making huge decisions that could be of detriment to the company, consult line level employees for their opinion; Often times when Corporate rolls out a new operating model the blue shirts are able to pick out the weak points from the beginning.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer Specialist

Anonymous Employee (Current Employee)

I have been working at Best Buy part-time

ProsWide range of continuing growth in knowledge and strong business planning skills are developed from working with this company.

ConsSometimes stress levels can increase based on customers and management experience.

Advice to Senior ManagementDon't be too stressed out someday's foster as much of a positive environment as possible.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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