Best Buy Reviews

Updated August 1, 2015
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3.4
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,940 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

8,214 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (23)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Helpful (1)

    Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Fort Smith, AR
    Current Employee - Sales in Fort Smith, AR

    I have been working at Best Buy full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best buy put a lot of time into training and they really care about their employees

    Cons

    Nothing bad really. It can be overwhelming at times if you don't know what you're doing, but that's retail in general. I enjoy a fast paced environment though, so it doesn't bother me.

    Advice to Management

    Service attachment goals can be unrealistic, especially during slow months. But I know the managers don't decide what they are. My managers are awesome, So I say keep up the good work!


  3. It is a great company with awesome flexibility for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Specialist in Mira Loma, CA
    Current Employee - Computer Sales Specialist in Mira Loma, CA

    I have been working at Best Buy full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tuition reimbursement Employee discount Company frequently creates positions for growth and promotes from within the company. Company values diversity and individuality You can have tattoos and work there

    Cons

    Need more hours for employees No longer does store parties functions bbq events Poor scheduling results in associates not able to take their breaks

    Advice to Management

    Schedule more associates


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  5. Helpful (1)

    Great Place

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    A few of the best reasons to work there include great co workers and management. Helping customers really gives you a great feeling.

    Cons

    The only con could be that you are on your feet most of the day but there's nothing wrong with that as it's part of the job.

    Advice to Management

    The place I worked at had very attentive management and they were willing to work with employees to create a great working environment.


  6. Samsung Open House Expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Houston, TX
    Current Employee - Best Buy Sales Associate in Houston, TX

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Well to begin with Employee Discounts ! Customer service is the main focus and great career opportunities. The largest consumer Electronics store.

    Cons

    Pay Grades are not the best!

    Advice to Management

    To value employees that give it their all.


  7. Not that bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Representative in Gurnee, IL
    Former Employee - Mobile Sales Representative in Gurnee, IL

    I worked at Best Buy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As far as part time jobs goes best buy wasn't nearly as bad as I expected retail sales to be. I learned a lot and the training they gave us was outstanding.

    Cons

    Rev goals are hard to keep up with if you work low traffic shifts, but you always usually have the ability to hit. Selling $300-600 of stuff every hour isn't close to impossible

    Advice to Management

    More one on one time with employees , and relax a little bit this isn't their life time goal in most cases this is just a stepping stone .


  8. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Lead in Atlanta, GA
    Former Employee - Best Buy Mobile Sales Lead in Atlanta, GA

    I worked at Best Buy full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible with schedules, many training opportunities to enhance skills and gain knowledge of new products and offers, fun environment

    Cons

    retail culture - push to upsell customers at the expense of getting them only/exactly what they need

    Advice to Management

    continue to think of the customer first and continue to push for customer centric policies.


  9. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I personally enjoy talking to people and helping them. This job takes me enthusiasm for computers and electronics and lets me use that as my toolset to help. Lots of people to rely on for help and assistance unlike a lot of other jobs. Employees Ive worked with are genuinely happy with the job and we can joke around while still getting work done. Its not labor heavy either, no running around sweating and stuff. Fun events like pizza parties and bowling events with the whole store sometimes. Lots of fun. Plus, summer Olympics is fun too. You really feel the companionship.

    Cons

    Long, consecutive shifts can be tiring especially when there short on people. Recognition can sometimes be missed

    Advice to Management

    What I have seen, in my store is really great. Take time to listen to each other and even the lower employees get there point in and it really feels like a team.


  10. Great place to work and start a career in retail.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at Best Buy full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for if you are driven and want to constantly evolve you and your team. Promotes a great development and coaching rhythm every month to analyze customers needs and feedback while keeping up with business trends.

    Cons

    For the past 5-6 years, corporate has changed up the op model several times over to restructure to better fit the ever changing needs of the business. This is a con and a pro since Best Buy will continue to evolve as our customers evolve, but we have lost many great leaders with these restructures.

    Advice to Management

    Please find an op model that fits for longer than 1-2 years. All the restructuring in past has hurt up front, then once you get used to it, here comes another restructure.


  11. a job for driven individuals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Columbia, MD
    Current Employee - Sales in Columbia, MD

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    good pay good discounts good benefits knowledgeable coaching alot of possibilities for advancement

    Cons

    long hours they watch your numbers like what you sell alot they make you keep track of your numbers they try to drive a commission based approach to selling without giving you any real incentive to selling (meaning they are pushy about you getting your numbers up, but if you sell more or better you still get paid the same)

    Advice to Management

    if you are knowledgeable about the products and services of bestbuy drive every associate to be as knowledgeable as you



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