Best Buy Reviews

Pros

Fun and competitive work environment. Takes care of employees who work hard

Cons

Company is struggling and not sure of future.

Pros

Best Buy is a fun place to work. They give you the tools needed to succeed. They allow you to make some decisions and pride themselves on customer satisfaction.

Cons

Some employees need more leadership. They are younger and do not have the maturity. Other then that, there is not really any cons.

Advice to Senior Management

Best Buy has a program called Path To Excellence. The problem with this is program is the management team does not really use it. Also, some of the cards they give to employees have 0 points. When you receive one of these with 0 points, it is disheartening.

Pros

Fun and exciting work environment
Pay is fair for the amount of responsibility
Constant learning for all employees as technology changes.

Cons

Only full time employees have email access, reduces communication to a crawl.
Upper management hired and promoted from tenure not their business prowess.

Pros

While the discount used to be better, it's still good.
Performance reviews and raises once a year
Always new promotions
A lot of fun if you're interested in the products
Management is good about communicating daily numbers and sales goals
Most times the employees are great to get along with

Cons

Customers, customers, customers.
Feeling like you're required to offer too many things at once--sometimes people don't want to be offered a credit card, accessories, and a protection plan all at once
New "Sales Excellence" could use a lot of work

Advice to Senior Management

Figure out what you're doing, because recently a lot of customers have been really unhappy with your service. Don't cut back on employee benefits and then expect more.

Pros

fun place to play, word, and meet people.

Cons

However, if you are part-time, your hours could be completely ridiculous. Sometimes only 8-10 hours a week!

Advice to Senior Management

Give employees more realistic hours!

Pros

fun, lots of energy, great technology

Cons

stressful, when not making budget can feel like a pushy car sales type environment at time

Pros

Skilled service positions
Tuition reimbursement
Employee discount
Can be a rewarding job, freedom to show what you can do best.

Cons

Store management is hit or miss. Some are great, some have no clue how to manage. Training is lacking, but if you are motivated you can succeed.

Advice to Senior Management

Reign in the stores to improve the employee experience. Lose the focus on volume and focus on excellence instead - evaluate everyone in their positions and weed out the ones contributing to poor experiences.

Pros

Best Buy compensates employees fairly, gives great benefits, and great employee discount. You choose what you want to do with the company, not them.

Cons

The only real downside to working at Best Buy is retail in general. You pretty much work on every holiday except Thanks Giving and Christmas.

Advice to Senior Management

None

Pros

Keeping up with technology, employee discount, and flexible hours.

Cons

The pay is okay. There is only yearly raises, so try to get as much money hourly as possible when you start.

Advice to Senior Management

I feel like the transition into another department within the store should be more efficent.

Pros

Great discounts on most things in the store/ Its better then other employee discounts. Also great co-workers that help you get through the day.

Cons

Some of the cons of working at Best Buy are the mangers that work there, most of them only have a basic understanding of how everything gets done. If you do something that makes the store money all you get is a pat on the back. If you tell a customer something the mangers will almost never have your back and make you look like the evil cold hearted employee.

Advice to Senior Management

Some advice is to keep all of your employees happy not just the mangers because if you don't have the little guys you company would fall apart.