Best Buy Reviews

Updated October 19, 2014
Updated October 19, 2014
5,971 Reviews
3.3
5,971 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,948 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 744 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 316 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 201 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Best buy review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Great knowledge of technology and great discount. Management can vary but have always have had a pleasant experience with them. They track sales and goals but will not affect your employment status if not met. Talk to every customer and sell them what you need and you will enjoy this job very much.

    Cons

    Dealing with the customers that are incompetent. Closing duties are usually a pain we must down stock all products as opposed to the inventory team.

    Advice to ManagementAdvice

    Always keep an eye out for your employees, they will work hard if respected. Morale drives sales!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Experience depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA

    I worked at Best Buy part-time (more than 3 years)

    Pros

    The management team was excellent at the store I worked at. We were considered a test store so many of the corporate marketing and sales strategies were tried at our store which made the environment open to new ideas and a lot of flexibility.

    Cons

    Promotions are tough, basically have to wait till someone either gets fired, gets promoted, or move to another store to get a promotion. As a con, that is standard though

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Consultant in Torrance, CA
    Former Employee - Computer Sales Consultant in Torrance, CA

    I worked at Best Buy as a contractor (less than an year)

    Pros

    Wide variety of products on offer
    Price match with many established large online sellers
    Knowledgeable staff
    Regular good discounted price offers
    Many near locations throughout USA
    Good optional extra warranty for Ipads/Macbooks for one time total replacement

    Cons

    Gets crazy around Black Fridays lol

    Advice to ManagementAdvice

    Hire more Full-time staff that will stay around for most of the day rather than being switched from one part-timer to another during busy shift changes, as that will allow them to have more time with customers for a successful sale with less hand overs to the next shift that have to read the paperwork before speaking to the customer to know what they are looking to buy/inquire about?

    *** I really liked working with my fellow colleagues as we all brought our own experiences & skills to share to help each other which is what a good job is all about! ***

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Magnolia Systems Designer in Rockville, MD
    Current Employee - Magnolia Systems Designer in Rockville, MD

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Atmosphere, pay, equipment. The management is great

    Cons

    Hours can be rough at times

    Advice to ManagementAdvice

    Hands off magnolia design centers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Geek Squad employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Agent
    Former Employee - Geek Squad Agent

    I worked at Best Buy part-time (more than an year)

    Pros

    Good working conditions, software used to diagnose viral infections and other issues made it easy to multitask, good coworkers.

    Cons

    Selling is 80% of your job, while the other 20% are the actual computer repairs.

    Advice to ManagementAdvice

    Keep the people dedicated to repairs actually dedicated to repairing and not selling packages.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Home office specialist

    Former Employee - PC Home Office Specialist in Chicago, IL
    Former Employee - PC Home Office Specialist in Chicago, IL

    I worked at Best Buy full-time (more than an year)

    Pros

    Friendly work environment. Lots of sales orientated departmental goals to meet.

    Cons

    Tough to get salary raises, since it's not commission based

  8.  

    Best Buy Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Lead in New York, NY
    Former Employee - Best Buy Sales Lead in New York, NY

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Pros fast paced environment, diverse culture, co workers work together

    Cons

    Pay rate is trash for the amount of work and the sales goals they want you to achieve for them

    Advice to ManagementAdvice

    Reward the hard workers , promote from within and give employees a chance to grow in the store and move up to other positions

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Deputy CIA Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Great enviroment for development, career growth and new opportunities! I have been with the company for over 8 years and am still going.

    Cons

    Decline in leadership structure, workloads have increased due to newer operating model. Would like to have more leadership present.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome, If you want to become good at sales then you have an oppurtunity to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Crystal Lake, IL
    Current Employee - Sales Consultant in Crystal Lake, IL

    I have been working at Best Buy full-time (more than an year)

    Pros

    employee discount, you barely have to put things away and down stock like other retail jobs, there are some pretty amazing managers,

    Cons

    Boring after a while, not much unless you are looking to move up in the company, the systems slack sometimes and get pretty annoying after a while, they tend to over staff for the holidays and leave a lot of people without hours after January

    Advice to ManagementAdvice

    Offer more opportunities for improving sales associates, and spent more time trying to hire the right people instead of hiring people right away

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Chandler, AZ
    Former Employee - Retail Sales Consultant in Chandler, AZ

    I worked at Best Buy part-time (less than an year)

    Pros

    Great Discount for employees
    Work schedule- works around your schedule
    Training opportunities lots of training, some required some optional
    Training compensation

    Cons

    Pay- no longer has commission
    Doesn't have a base pay when entering, I was offered higher then the person who got hired st the same time as me.
    Working black Friday, and wanting to buy stuff from there

    Recommends
    Neutral Outlook
    Approves of CEO

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