Best Buy Reviews

Updated July 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,939 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

8,153 Employee Reviews

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  1. Helpful (20)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Great Place

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    A few of the best reasons to work there include great co workers and management. Helping customers really gives you a great feeling.

    Cons

    The only con could be that you are on your feet most of the day but there's nothing wrong with that as it's part of the job.

    Advice to Management

    The place I worked at had very attentive management and they were willing to work with employees to create a great working environment.


  3. Deployment Functionality Tech. Best Buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deployment Functionality Technician in New York, NY
    Current Employee - Deployment Functionality Technician in New York, NY

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits and decent pay.

    Cons

    Little to no time for personal life.. (School progression, social)

    Advice to Management

    N/A


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A very good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Manager in Richfield, MN
    Current Employee - Corporate Manager in Richfield, MN

    I have been working at Best Buy full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good mix of young and experienced employees who all have good things to contribute, good compensation, good benefits, better accountability than in years past, the bottom line is watched much better than in the past, beautiful corporate office and on-site amenities.

    Cons

    BBY has been prone to massive layoffs as a quick cost saving measure in the past, but that seems to have finally ended - hopefully. They are controlling the bottom line in much better ways these days.

    Advice to Management

    Value your employees - especially the experienced ones who actually care about the company and want it to succeed and don't think of it as just a stop along their career path.


  6. Great Place

    Current Employee - Mobile Sales Consultant in Milwaukee, WI
    Current Employee - Mobile Sales Consultant in Milwaukee, WI

    I have been working at Best Buy (Less than a year)

    Pros

    Great respect for employees A real team oriented company

    Cons

    I really dont have anything negative to say


  7. Bestbuy is an amazing company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Saint Paul, MN
    Current Employee - Best Buy Sales Associate in Saint Paul, MN

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I enjoy working here, it is a very friendly environment. The break-room is one of the nicest i've ever used. The discount is a huge +++. We also receive a substantial amount of paid days off (23 in the first year of employment. We also receive monthly and quarterly bonuses.

    Cons

    I can't think of any cons!

    Advice to Management

    Stop treating employees like we are paid on commission and stop pushing the best buy credit card so hard.


  8. Great Employer but dont stay there too long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Chicago, IL
    Former Employee - Geek Squad, Agent (CIA) in Chicago, IL

    I worked at Best Buy full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great discounts, flexible work schedule, tuition reimbursement for full timers

    Cons

    Limited advancement opportunities, constant restructuring of departments often led to employees loosing their full time status or leadership role.


  9. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in East Kansas City, MO
    Former Employee - Sales Associate in East Kansas City, MO

    I worked at Best Buy (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There was a great employee discount. You got to learn about new tech before it came out. You will always be up to date on new tech.

    Cons

    Working retail during the holidays was not a fun time. Black Friday wasn't bad because of management, it was horrible because customers want your undivided attention.

    Advice to Management

    I would listen to all recommendations from employees on how to change the business model. Also, don't have favorites.


  10. Speciality Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Sales Manager in Cleveland, OH
    Former Employee - Specialty Sales Manager in Cleveland, OH

    I worked at Best Buy (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great discount, co-workers are awesome.

    Cons

    work/life balance, pressure to perform, turn-over

    Advice to Management

    Stop focusing on things that aren't as important.


  11. asset protection

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    working 9-5 with weekends off

    Cons

    standing at the door greeting all customers can get boring

    Advice to Management

    great managers



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