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Best Buy
3.3 of 5 3,149 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews

Updated Jun 18, 2013
All Employees Current Employees Only

3.3 3,148 reviews

                             

74% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(411 ratings)

65% of employees recommend this company to a friend
3,149 Employee Reviews
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Excellent in-college workplace.

Customer Service Representative (Former Employee)
Pflugerville, TX

I worked at Best Buy part-time for more than 3 years

Pros-High value of employees
-Structured training programs
-Reasonable work hours
-Provides a wide array of relevant transferable skills
-Generous employee discounts

ConsOverall, about what you would expect from a retail electronics company. The patience of everyone around you, including management, is tested on a semi-regular basis with regards to customer traffic and conflict. Also, the holiday times are a bit intense as expected.

Advice to Senior ManagementListen to feedback from part-time employees; their opinions are important as well.

Yes, I would recommend this company to a friend

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Manager competence lacked at times, but overall good company

Digital Imaging Supervisor (Former Employee)
Murrieta, CA

I worked at Best Buy full-time for more than 7 years

Pros-Ability to move up the corporate structure is doable at lower levels
-Management pay is good

Cons-Employee discount is gone
-Unimpressive benefits

Advice to Senior Management-Take complaints about your higher up store management more seriously.

Yes, I would recommend this company to a friend

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its an ok place to work

Cashier (Current Employee)
Atlanta, GA

I have been working at Best Buy part-time for less than a year

Prosthe reward program for working at best buy is pretty nice and very useful if you buy a lot of electronics or video games. Also the hours are never to bad and every other weekend for me.

ConsSometimes it gets really busy on the weekends and it seems as if there are not enough employees to handle the sheer amount of guest and they will not call people in for help.

Advice to Senior Managementmake sure we are always properly staffed and continue to give us recognition or perks to do good.

No, I would not recommend this company to a friend

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Good College Job

Media Specialist (Former Employee)

I worked at Best Buy part-time for more than a year

ProsFlexible hours while attending school
Team members were around same age

ConsLow hourly wage
Not much room for growth

Yes, I would recommend this company to a friend

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Awesome experience

Customer Service Agent (Current Employee)
Laredo, TX

I have been working at Best Buy full-time for more than 3 years

ProsAlways great pay and everyone aalways works with whatever schedule you have.

ConsOther employees that don't learn the policies we have can cause a lot of customer confusion.

Advice to Senior ManagementBetter training on all policies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great job for people going through college.

Geek Squad, Autotech (Current Employee)
Atlanta, GA

I have been working at Best Buy part-time for more than 3 years

ProsIt is a fun, friendly, work environment.

Conslittle or no room for advancement.

Advice to Senior ManagementProvide better compensation, benefits for part time employees, real career opportunities with room for advancement.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall good experience

Mobile Sales (Current Employee)

I have been working at Best Buy full-time for more than a year

ProsGood sales experience and fun work environment. The discount is great.

ConsOther companies pay a lot more for employees doing the same type of jobs.

Yes, I would recommend this company to a friend

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Geek Squad Counter Intelligence Agent (CIA)

Geek Squad, Agent (CIA) (Former Employee)
San Jose, CA

I worked at Best Buy part-time for more than 3 years

ProsEmployee discounts (Pre-2011) and management usually will deal with the BS so we don't have to

ConsAngry Customers, constantly trying to put out fires

Advice to Senior ManagementGive your geek squad agents more freedom to make it right with the customers

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great work environment and people

Finance (Current Employee)
Richfield, MN

I have been working at Best Buy full-time for more than 3 years

ProsWorking with a number of very smart people. New executive management (in place since second half of 2012) is very decisive and they are very focused on delivering results. New direction is already positively impacting the stock price and the way analysts and press are viewing Best Buy's performance and outlook.

ConsA clear long term strategy still needs to be fully articulated.

Yes, I would recommend this company to a friend

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Easy

Sales Associate (Former Employee)
Leesburg, VA

I worked at Best Buy part-time for less than a year

ProsFun People. Although upper management can be manipulating with there power.

ConsWeak Pay. I made nine bucks per hour. Probably should have been more like ten or eleven.

Advice to Senior ManagementMore bonuses

Yes, I would recommend this company to a friend

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