Best Buy

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Best Buy Reviews

Updated March 5, 2015
Updated March 5, 2015
6,880 Reviews
3.3
6,880 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,388 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great until a Re-Organization eliminated my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Mishawaka, IN
    Current Employee - Assistant Manager in Mishawaka, IN

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    Great Pay! Decent Benefits, Employee discount is awesome.

    Cons

    Zero Job security. Not much of a work / life balance as a manager.

    Advice to ManagementAdvice

    Give the stores control over In-Home Geek Squad agents

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN

    I have been working at Best Buy

    Pros

    Fun company when it is not asking for every validation.

    Cons

    Micro managing is getting unbelievable

    Advice to ManagementAdvice

    Stop the micro managing BS

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Sales

    Current Employee - Anonymous Employee in Muncie, IN
    Current Employee - Anonymous Employee in Muncie, IN

    I have been working at Best Buy

    Pros

    Flexible work hours. Fun atmosphere.

    Cons

    Managers played favorites and it's hard to move up in the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Always wanted to work at best buy and the job was as rewarding as I always dreamed it to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gaming Specialist in Minneapolis, MN
    Former Employee - Gaming Specialist in Minneapolis, MN

    I worked at Best Buy full-time (more than a year)

    Pros

    Great perks, fun working environment, stay up to date with what's new

    Cons

    Early early meetings, sometimes slow pace

    Advice to ManagementAdvice

    Bring back commision

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I love the company have worked here for along time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Employee discount and great people

    Cons

    Can't think of any right now

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Environment and Culture at my Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grand Junction, CO
    Current Employee - Sales Associate in Grand Junction, CO

    I have been working at Best Buy part-time (less than a year)

    Pros

    Management at my store is energetic and friendly. (We do have the youngest gm in the states) And associates I work with (computers and digital imagery) are friendly, helpful, and hard working as well.

    Cons

    No reward for working hard in the department. Also, there is a constant pressure to perform well, which makes me and customers feel like I am on commission.

    Advice to ManagementAdvice

    Give more incentive to work harder, not just with customers and sales, but daily tasks like downstocking and cleaning.

    Recommends
    Positive Outlook
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tyler, TX
    Current Employee - Sales Associate in Tyler, TX

    I have been working at Best Buy part-time (less than a year)

    Pros

    Awesome customers, good hours, great discount.

    Cons

    Hectic holiday schedule - Christmas time.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Multi-Channel Sales Operator
    Current Employee - Multi-Channel Sales Operator

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Good employee discount. You learn something new everyday about technology, meet new people

    Cons

    Depending on what department you work in, you'll get plenty of stubborn customer. Need a strong back bone

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Best Buy part-time (more than a year)

    Pros

    -Taught me to be proficient in sales
    -Taught me time management skills
    -Learned how a fortune 500 company operates

    Cons

    There really were not many cons to working in this job. I feel like I learned a lot when it comes to sales and customer service

    Recommends
    Positive Outlook
  11.  

    Really flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Best Buy

    Pros

    What I like about best buy is that they are really flexible with your schedule. Also you get rewarded if you are doing a good job. People here are really friendly and nice. You learn how to become a leader and become good talking to customers offering the gsp or credit apps. You gain a lot of good customer service skills and experience overall. The employee discounts we get for accessories are great. Also bonus pay is amazinggggg.

    Cons

    nothing bad that I have in mind

    Recommends
    Positive Outlook
    Approves of CEO

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