Best Buy Reviews

Updated July 7, 2015
7955 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,852 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

7,955 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (9)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Helpful (4)

    Excellent job for productive employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Hanover, MD
    Current Employee - Customer Service Specialist in Hanover, MD

    I have been working at Best Buy (Less than a year)

    Recommends
    Recommends

    Pros

    The greatest perk of working at best buy is that you will be recognized if you do your job well.
    Many people work hard but receive little recognition for it in other companies.
    Best buy will assess you DAILY on how well you are doing.

    Cons

    BE WARNED: don't work here if you know for a fact that you don't work hard.
    Management told me that "the way you get hours here is to be productive".

    There is a lot of pressure on you to perform well.

    Advice to Management

    Be sure to assign team leaders that can do more than "leadership".
    Nothing is worse than a team leader who is trying to "show me how to sell" when they can't do it themselves.


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There are tons of tools and support available to help you succeed as long as you are motivated

    Cons

    Multiple supervisors that don't communicate with each other very well, so you hear the same speeches from several people

    Advice to Management

    Better communication, both with each other and to employees. Not all necessary information it's communicated to everyone


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Kendall, FL
    Former Employee - Customer Service Specialist in Kendall, FL

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Co-workers are very friendly; good pay; award you for great service; organized and reliable communication; excellent job orientation.

    Cons

    You work on holidays and weekends; must know how to deal with rude and obnoxious customers; you are always on your feet.


  6. Good for a Part Time Job while You Focus on Something Else

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computing and Tablet Sales Consultant in Wilkes-Barre, PA
    Current Employee - Computing and Tablet Sales Consultant in Wilkes-Barre, PA

    I have been working at Best Buy part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Easy, straightforward work if you know your stuff about computers. Total cake if you're an enthusiast.

    Cons

    Management can be annoying at times. The job essentially revolves around selling Geek Squad packages that are good, but not entirely necessary. It's also definitely a dead end.

    Advice to Management

    Listen to employee feedback and offer better support and training. Be up front about the goals of the department.


  7. Merchant Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Best Buy full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Collaborative and cross functional approach. Market leading retailer and CE retailer. Celebrates success and coaches opportunities within people development.

    Cons

    Can be political environment.

    Advice to Management

    No advice to management


  8. Fun and fast paced

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Fast pace position as technology started to get better.

    Cons

    Dragged to other departments to help when in needed. took away from sales in mobile department, affecting monthly department bonus.


  9. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile SAS Lead Sales Consultant
    Current Employee - Best Buy Mobile SAS Lead Sales Consultant

    I have been working at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay, GREAT discount, flexible hours. They will help you succeed and move up in the company.

    Cons

    Normal Retail consider, some store have good leadership , some do not.

    Advice to Management

    Needs to be the same across the company. Proper training needed for all managers


  10. My experience in best buy is great. I work with a lot of people and I love the satisfaction of a happy customer.

    Current Employee - Computer Sales Specialist in New York, NY
    Current Employee - Computer Sales Specialist in New York, NY

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great discount and also great for tech savvy people like me

    Cons

    Trying to become a perfectionist at the job. The constant rush of customers coming in


  11. Good starter job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sony Experience Expert in Ann Arbor, MI
    Current Employee - Sony Experience Expert in Ann Arbor, MI

    I have been working at Best Buy full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hard work will move you fast in the company, decent pay

    Cons

    no cons that I can think of



Showing 7,955 of 8,006 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.