Best Buy Reviews

Updated September 3, 2015
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3.4
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Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
3,110 Ratings

Pros
  • Great Benefit with the employee discount in the stores (in 780 reviews)

  • Great discount plan (yes not as good as it used to be (in 328 reviews)

Cons
  • Not much of a work / life balance as a manager (in 217 reviews)

  • Not a lot of full time openings (in 199 reviews)

More Pros and Cons

8,606 Employee Reviews

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  1. Helpful (39)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    I have an amazing team that worked with me every step of the way! The manager hired really great people. During the holidays I received a large pay check! Best Buy's employee discount is great.

    Cons

    The demographic I work in is very difficult to work with. Customers are deciding between buying food or a cell phone. It is hard to make the sale with them. They are usually "just looking" or only come during sales.

    Advice to Management

    Please understand how hard it is to sell to people who do not have money. Turning a "just looking" customer into a big sale is hard.


  2. Helpful (1)

    Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Leader in Jacksonville, FL
    Current Employee - Back Office Leader in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Co-workers are typically easy to get along with. In the lower level positions managers do not have much interaction with you which is nice to just show up and work your shift. Hours are good and flexible.

    Cons

    As with any job once you get into the higher positions they expect high performance out of the employees. Which isn't bad if you are good at your job. Also there is some level of politics involved for good positions and who is selected.

    Advice to Management

    Not much really. Some stores are clearly ran better than others. More employees should be cross-trained. E-learnings don't cover everything and every situation of course, so job shadow is a great back up.


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company to work for.

    Cons

    No Cons to speak of.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best Buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Channel Sales Associate
    Current Employee - Multi Channel Sales Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good co workers Good discount Easy to move around to positions that are of interest Random free food/ cookouts You can make advancement in this company it seems like they like to promote from within Leadership training is offered so you can get the skills you need to succeed

    Cons

    Not paid very well but those discounts make it not that bad. Given a lot more work than is on your job description. We are not commission based on commission however the whole store has to perform to get bonus. High turn over so if you are looking to stay with the company you will be doing a lot of training for new hires that may be getting paid more than you are The raises annually are very small not something to really look forward to. Early morning meetings a lot. And then Black Friday is a con for all retail.

    Advice to Management

    Pay more if you want regular employees to do the back up jobs or the jobs of your managers


  6. Helpful (1)

    Magnolia

    Current Employee - Magnolia Expert in Rochester, NY
    Current Employee - Magnolia Expert in Rochester, NY

    I have been working at Best Buy (Less than a year)

    Pros

    Great hours, great knowledge center

    Cons

    E learnings, not enough bonus pay


  7. Helpful (1)

    Sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Lewisville, TX
    Former Employee - Sales Manager in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Career advancement - always looking for internal growth and development. Benefits - take care of employees very well. From medical beneftis, 401k, and paid time off.

    Cons

    Work life balance is a challenge to achieve. Between conference calls on days off to 6 10 hour day weeks during holidays.

    Advice to Management

    Need to figure out a way to minimize the need to work when you are of, or find a way to compensate when additional time is put in.


  8. Computer Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computing Sales Associate in Bushkill, PA
    Current Employee - Computing Sales Associate in Bushkill, PA
    Recommends
    Positive Outlook

    I have been working at Best Buy (Less than a year)

    Pros

    Great place to work with great people

    Cons

    Dealing with the occasional rude customer


  9. Good for the most part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Channel Sales Associate
    Current Employee - Multi Channel Sales Associate
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Great hours, good starting pay, and great co-workers.

    Cons

    Managers can get on you a little much sometimes. We know what we need to get done, let us handle it.

    Advice to Management

    Communication is key. If we tell you something important, respect it and keep it in the back of your head.


  10. Great Company while in College

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Washington, DC
    Former Employee - Consultant in Washington, DC
    Recommends
    Positive Outlook

    I worked at Best Buy part-time (More than 5 years)

    Pros

    Great college tuition assistance program. Company offers incentives to students looking to work an attend school.

    Cons

    No con's. Encourage students to work an alternative work schedule to balance school/campus life.

    Advice to Management

    Continue tuition assistance and discounts on products to college students.


  11. Customer Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Fullerton, CA
    Former Employee - Customer Service Associate in Fullerton, CA
    Recommends
    Positive Outlook

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Great training, good pay, great people to work with. Managers are very knowledgeable and provide good leadership.

    Cons

    Sales training constantly changing direction.



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