Best Buy Reviews

Updated April 25, 2015
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3.3
7,243 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,551 Ratings

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)

Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Tuscaloosa, AL
    Current Employee - Retail Sales Associate in Tuscaloosa, AL

    I have been working at Best Buy part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employee discounts and accommodations
    Rewarding bonus structure
    Good pay for little experience

    Cons

    You do not work off commission
    Rewards are based off of store-wide performance, not individualized performance

    Advice to Management

    Reward the individual more and you will see improved performance collectively.

  2. best buying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Best Buy (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    they are flexible with scheduling and are always open so there are lots of opportunities room for growth and good benefits and pay ,tuition reimbursment

    Cons

    working holidays and weekends, it would be nice to have more time off and more vacation time. black friday really gets crazy

    Advice to Management

    dont lay off good people offer more vacation time, better training for this new era of gizmos and gadgets. more training on how to deal with difficult costomers

  3. wireless sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Wireless Sales Consultant in Chula Vista, CA
    Former Employee - Wireless Sales Consultant in Chula Vista, CA

    I worked at Best Buy (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great encouraging environment where management actually cares! My experience here was very rewarding

    Cons

    I saw no downsides to this company

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. customer service

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    fun, inviting environment, sometimes busy but team oriented

    Cons

    very busy at times and some customers gave attitude for no reason.

  6. advance repair agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent in DFW, TX
    Current Employee - Advanced Repair Agent in DFW, TX

    I have been working at Best Buy (More than 8 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    easy work no rush no deadlines nobody on your back

    Cons

    no movement or room to grow

  7. Was good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Was a fun place to work at. Management was always nice and helpful.

    Cons

    Pay was way too low, benefits weren't so great.

  8. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Discounts fun place to work

    Cons

    Retail hours it is what it is

    Advice to Management

    Win

  9. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Grand Rapids, MI
    Current Employee - Manager in Grand Rapids, MI

    I have been working at Best Buy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. Fun atmosphere

    Cons

    its retail so not a ton of work life balance

    Advice to Management

    stop your team from getting recruited

  10. Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Best Buy full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and lots of opportunity for growth.

    Cons

    Worked lots of hours...but that's what Retail is all about!

  11. Helpful (2)

    Great leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good hours. Great job if you love talking technology and to people. You learn a lot on the job, you do not have to be an expert.

    Cons

    Low pay which can really start to hurt one the holiday season starts up. High hours with little reward. Required to work during thanksgiving.

    Advice to Management

    Keep putting the employees first. When you have a good team to handle then the team will take care of you.

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