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Best Buy
3.3 of 5 3,052 reviews
www.bestbuy.com Richfield, MN 5000+ Employees
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Best Buy Reviews

Updated May 24, 2013
All Employees Current Employees Only

3.3 3,052 reviews

                             

74% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(363 ratings)

65% of employees recommend this company to a friend
3,053 employee reviews
in
  • Work/Life Balance
         
  • Career Opportunities
         
  • Culture & Values
         
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  • Approves of CEO

 

Louisville, KY

Former Employee – worked at Best Buy full-time for more than a year

ProsI really enjoyed the additional product training that was provided. I gained some product knowledge from when I worked there that surprised many of my friends. You really do get an entirely new appreciation for the company as a whole. Sure there are some practices that you question, but the environment is awesome and Best Buy is still my store of choice when I shop.

ConsI didn't realize how crazy customers can be sometimes. Some people come in thinking they know everything about a particular product, when their information is quite the opposite. Some customers are willing to change their stance, but others wholeheartedly believe they are correct.

Advice to Senior ManagementI enjoyed not having the pressure to sell (no commission) and this actually helped me with a more relaxed sale approach as opposed to a more aggressive one (in which customers hate aggressive pitches), but there should be more incentives for obtaining sales goals.

Yes, I would recommend this company to a friend

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Orlando, FL

Current Employee – been working at Best Buy full-time for less than a year

ProsFellow employees, benefits, and commitment to their employees contribute to what I consider to be a great company to work for.

ConsThe only con I can think of is the OMS system that can be difficult to manage.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Best Buy

Prospeople, cool products, pay (for a retail), environment

ConsNormal politics that go on within a store

Yes, I would recommend this company to a friend

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Holland, OH

Current Employee – been working at Best Buy full-time for less than a year

Pros-Constant Trainings
-Great STI Bonuses
-Can work with days I request off
-Great Leadership
-Good Benefits once Full Time

Cons-Some Managers push nubers versus customer experience
-Gossip, which is in every work place
-Constant battle to move up

Advice to Senior ManagementFocus more on the customer experience, and not the numbers! If we are giving them the best experience, then it will reflect in numbers!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Best Buy full-time for more than 7 years

Prosnon-comission but fare compensation(bonus-STI), great teamwork, latest technology, accommodations from various vendors and room for advancement.

Consinfluencing the young crowd of workers that are just there to work for school or while in high school.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Best Buy part-time for more than a year

Prosbonus, advancement, technology, staff, atomoshere

Conshigh goals, lack of requireed training

Advice to Senior ManagementKeep up teh chnages great direction

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Best Buy part-time for more than a year

ProsFriendly and positive managers and co-workers. They respect you and care about you. They let me leave for an internship and when I returned I got my job back.

ConsSome of the required materials you have to sell are ridiculous. They threatened our jobs if we didn't reach a certain number of credit card apps. Store is noisy alarms go off constantly. Customers are idiots that think they're geniuses.

Advice to Senior ManagementRefer to cons.

Yes, I would recommend this company to a friend

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Former Employee – worked at Best Buy full-time

ProsLots of cross training and opportunities for promotion

ConsGood ole boys club, work/life balance

Advice to Senior ManagementGet to know your associates

Yes, I would recommend this company to a friend

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2 people found this helpful  

Greeley, CO

Current Employee – been working at Best Buy full-time for more than a year

ProsPay, managers, environment, Technology!!, flexible schedules

Conshours are sometimes not so great

Advice to Senior ManagementManagement is great where I work at

Yes, I would recommend this company to a friend

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Mohegan Lake, NY

Current Employee – been working at Best Buy full-time for more than a year

ProsGreat work environment if you are working with the right people. Some customers could be a pain in the butt sometimes but for the most part I enjoy helping people out. It's not so much the job itself that keeps me coming in to work every day, its the family that is created with the other employees, even leadership.

ConsIf you are in a department with a lot of conflicting personalities, working with them could be difficult. Sometimes customers are just too much of a pain to deal with, and some create such big problems we just want to tell them to leave, but we cannot.

Advice to Senior ManagementMake sure everyone is doing their job, and doing it correctly. Checks and balances need to be in place.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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