Best Buy Reviews

Updated October 19, 2014
Updated October 19, 2014
5,971 Reviews
3.3
5,971 Reviews
Rating Trends

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Best Buy CEO Hubert Joly
Hubert Joly
1,948 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 744 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 316 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 201 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best buy is an awful black hole of a company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MHT and Mobile Sales in Tampa, FL
    Current Employee - MHT and Mobile Sales in Tampa, FL

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Employee discounts and cool customers.

    Cons

    Terrible pay, management focuses on pushing boxes and not the best thing for customers. Yearly raises are bad if not non-existant.

    Advice to ManagementAdvice

    Respect your employees.

    Approves of CEO
  2.  

    This was the second worse job experience I have had in 40 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA Agent in Charlotte, NC
    Former Employee - Geek Squad CIA Agent in Charlotte, NC

    I worked at Best Buy part-time (less than an year)

    Pros

    The discount that you get on certain items.

    Cons

    Some managers are dishonest and try to cheat the customers. Sales are pushed so hard, customers actually become uncomfortable and leave.

    Advice to ManagementAdvice

    Do not use forced sales tactics. Do not tell your sales force to lie or mislead the customer. Do not have the security Gestapo (the "yellow" shirts) constantly standing at the entrance, rummaging through paying customer's bags. Allow Geek Squad to do their job (professionally repair computers) and stop sending them to the cash registers, so that they can strong arm customers into buying the Geek Squad Protection plans.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Read the reviews and see for yourself - it's getting worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Just A Blue Shirt
    Current Employee - Just A Blue Shirt

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    The discount is presently the best and ONLY reason to stay

    Cons

    Where to start? Honestly, every bad review here is spot on so why repeat what everyone has already said? You know it's bad when even GMs are saying it! We need a Union, that's what. High time we started banding together to protect our jobs and get fair treatment!!

    Advice to ManagementAdvice

    Stop ruining Thanksgiving you guys are the worst!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Bad for lower level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Farmington, NM
    Former Employee - Mobile Sales Consultant in Farmington, NM

    I worked at Best Buy part-time (more than 5 years)

    Pros

    Decent discount. Cheap phone if working in Mobile. Equal level co-workers are usually nice. Able to keep up to date on current electronics.

    Cons

    Spoken down to by upper management, told to annoy customers. Impossible to advance. GeekSquad is a complete rip off to all the customers, they will tell everyone that their computer has a virus because upper management rides them to bring in more money.

    Advice to ManagementAdvice

    Relax on harassing the customers as soon as they walk in. If someone needs help they will ask for it. CLOSE THIS COMPANY DOWN AND DO ONLINE SALES...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Paid HIgh School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Melrose Park, IL
    Current Employee - Best Buy Sales Associate in Melrose Park, IL

    I have been working at Best Buy part-time (more than an year)

    Pros

    bonus if the store does well for the month
    wasnt uptight
    learned about technology

    Cons

    management is more of your friend rather than manager ( it could very bad)
    rumors, childish drama
    discount sucks
    no work life balance
    long shifts
    called in on off day

    Advice to ManagementAdvice

    GROW UP
    leadership should grow up and not play
    Leadership should be punished for mistakes just like employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    crappy store crappy people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Burbank, IL
    Former Employee - Geek Squad, Agent (CIA) in Burbank, IL

    I worked at Best Buy full-time (more than an year)

    Pros

    none, the store is terrible

    Cons

    terrible management and terrible people

    Advice to ManagementAdvice

    /a

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Company is not doing so well. will be going out of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor in Bluffton, SC
    Current Employee - Sales Supervisor in Bluffton, SC

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    very good employee discount and as many hours as you want

    Cons

    very poor customer service. work very hard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Best Buy doesn't know how to treat their employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    The employee discount was awesome

    Cons

    Management was absolutely awful, illegally docked employees time card, all they care about was numbers

    Advice to ManagementAdvice

    Learn how to speak to your employees

  10.  

    **WORST COMPANY I HAVE EVER WORKED FOR!!**

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Morrow, GA
    Current Employee - Anonymous Employee in Morrow, GA

    I have been working at Best Buy part-time (more than an year)

    Pros

    There are none! Too many kids running their stores!

    Cons

    Low paying, high turnover because they don't treat employees well, very clickish ( if store management likes you then you can get ahead), NO SICK DAYS for part time employees, monthly bonus is a JOKE, HIGH PRESSURE TO MAKE SALES but no commission!

    Advice to ManagementAdvice

    I laugh when I read some of the reviews on here from Best Buy corporate employees.....yeah I guess those working in the corporate office are happy when those of us who work in the stores are doing all the work, bringing in all the revenue like slaves. During a recent 4 day sales induction the instructor said that sales people are the most important people in the company, I laughed....imagine that, the most important people in the company yet the lowest paid and treated like slaves! Give your part time people vacation and sick days, we are human and deserve to be treated as such. Hire managers who are genuinely concerned with retaining quality employees, hiring from within and give promotions based on competence and not based on who they like. To corporate, store employees don't want the scraps off your table....my last bonus back in September was $57.91!!!!!......YOU WANT YOUR EMPLOYEES TO MEET HOURLY SALES GOALS BUT YOU DON'T WANT TO COMPENSATE THEM FOR DOING IT! Always want sales people to be certified for this and certified for that then when they get certified there is no pot of gold at the end of the rainbow.....what is the use in getting certified if there will be no pay increase? More knowledge should mean more pay!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Another example of favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy General Manager in San Francisco, CA
    Current Employee - Best Buy General Manager in San Francisco, CA

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    If you like shoes, Napa Valley, and Park City, you're in!

    Cons

    The overt favoritism displayed by one of the senior "territory team" members, is startling. Another one of her personal friends just got a senior manager role that wasn't posted to the rest of the employees, or externally.

    Advice to ManagementAdvice

    The western region needs to be put under the microscope. While there are many quality leaders working there, the double standards at the territory level are directly in conflict of the values Best Buy claims to embrace.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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