Best Buy

www.bestbuy.com

Best Buy Reviews

Updated January 28, 2015
Updated January 28, 2015
6,601 Reviews
3.3
6,601 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,266 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Learning about technology and interacting with customers

    Cons

    The pay is hourly, no commission

  2.  

    Not a good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Working here was a not a good experience in any way. I like to be the first to access movies, games, music upon release. But besides that, I can't think of much else.

    Cons

    Working here was a terrible experience. The management is terrible, and couldn't care less about the employees. I hated this job

  3.  

    Very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Customer Sales Associate in Hato Rey, PR
    Current Employee - Best Buy Customer Sales Associate in Hato Rey, PR

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Exelent employee discount thats all good

    Cons

    They force you to make the customers apply for the best buy credit card and if you dont meet the goals of 5 credit aplications per day you have chance to lose your job.

    Advice to ManagementAdvice

    ...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fun to the naive, but reality wakes you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merch/Inventory in Florida City, FL
    Current Employee - Merch/Inventory in Florida City, FL

    I have been working at Best Buy

    Pros

    Other than the lame employee discount, none.

    Cons

    Worst management I've ever seen, disrespect and blatant favoritism fill the air. Customers are lied to on a daily basis, while the managers are extremely ignorant and have no idea how to communicate on both a human level and a business level. Annual raise is a complete lie to trick you, workload is insane for one person, absolutely no staffing or scheduling abilities, too much micro managing. Promotions are based ONLY on favoritism/background ethnicity. Warehouse employees work in hazardous environments, and are always treated like dirt when they work hardest. Sales floor gets treated like gold for some reason, even when they can't sell.

    Advice to ManagementAdvice

    Learn how to:
    Not lie to customers
    Not lie to employees
    Talk to employees like humans
    Cut the disrespect and foul play
    Actually manage your resources
    Be a leader the right way
    Not treat employees like trash
    Make the environment comfortable
    Actually tell people what product you refer to
    Make employees feel welcome

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    I am obviously not a cool kid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Fullerton, CA
    Former Employee - Mobile Sales Consultant in Fullerton, CA

    I worked at Best Buy as a contractor (less than a year)

    Pros

    Evolving as technology advances, good entry level pay, team work atmosphere

    Cons

    This company bald face lies to seasonal employees, promising to hire them so they will do a good job and then dropping them at the end of the season. If you are not a " cool kid" then don't expect to be hired here.

    Advice to ManagementAdvice

    Hire someone who is actually interested in getting work done instead of a twilight saga cast member and maybe you survive the next economic crisis.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Parasitic Management, District, and Corporate feeding on Line Level Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LifeStyles Sales Associate in Paterson, NJ
    Current Employee - LifeStyles Sales Associate in Paterson, NJ

    I have been working at Best Buy

    Pros

    Very good employee accommodations and discounts on certain products.

    Cons

    The managers only care about getting their bonuses and moving up at the expense of "line level employees" Employees are expected to perform like commission based employees for extremely low wages and the stores are understaffed so line level employees are expected to do the work of 3 employees at certain times.
    Many of the managers are also racist and want employees to keep their eyes on any minority customers.

    Advice to ManagementAdvice

    You get what you pay for, learn how to treat employees like human beings, and actually ask employees for feedback on how to improve best buy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Easy job, horrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Employees, customer service, pay wasn't bad

    Cons

    Management, leadership, pay, hours, management.

    Advice to ManagementAdvice

    Don't do things behind employees backs and favorite people

    Doesn't Recommend
    Negative Outlook
  9.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Amherst, NY
    Former Employee - Cashier in Amherst, NY

    I worked at Best Buy

    Pros

    Discount is good and pay was decent

    Cons

    The managers treated the cashiers like trash..

    Advice to ManagementAdvice

    Management need to be held accountable for their horrible management style..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It's Retail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Germantown, MD
    Current Employee - Customer Service Specialist in Germantown, MD

    I have been working at Best Buy

    Pros

    Great group of coworkers, not so much management. Close to home. Great employee discounts on most items. Offer tuition money if one wants it.

    Cons

    Bad scheduling (it can be insane with no real reason at times), no real support with customers wanting something outside of policy. The employee upholds the policy then manager comes along and gives customer what they want. Part-time employees made to work F/T hours with no benefits or compensation. Salaries tend to be lower middle range for retail. Schedule frequently to close, which means home after 10 p and then open next morning consistently. No alternating holidays an employee works. Most are scheduled to work every holiday and 3-4 full weekends.

    Advice to ManagementAdvice

    Stop playing favorites. Schedule everyone equally. Offer P/T employees benefits like paid Sick and Vacation days. Utilize your talent fully. Stop overlooking hardworking, dedicated, loyal employees in favor of your not as qualified personal favorites. Offer better, more competitive salaries across the board for those well qualified.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    slave drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Best Buy part-time (less than a year)

    Pros

    Maybe apply if you can't get anything other than welfare?
    after working, leave.

    Cons

    Everything. Employees are overworked, and underworked depending on the schedule.
    Part Time you are at their mercy.
    You may get stuck and have to work over your scheduled shift l if you are on a cash
    register. Terrible if you have night classes, and were going to school and showed up late as
    a result.

    Advice to ManagementAdvice

    Treat your employees like they are valued. Hire enough cashiers, and don't treat your employees
    slaves.

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