Best Buy Reviews

Updated October 23, 2014
Updated October 23, 2014
6,002 Reviews
3.3
6,002 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,967 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent pay but they care nothing for you if you are not benefiting them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Test Postion/Sales Support in Macon, GA
    Former Employee - Corporate Test Postion/Sales Support in Macon, GA

    I worked at Best Buy part-time (less than an year)

    Pros

    Some cool people to work with. Learned a lot good and bad. Paid higher than minimum wage.

    Cons

    The company management and corporate had no loyalty to you no matter how hard you worked. Even though they paid higher than minimum wage you worked twice as hard for less equal pay. I was promoted and took on a corporate test position with no raise and turned the store around outs around which drove business up thousands and then was yelled at for the poor performance of the girl they had coming in for the holiday season before that season even began. She knew exactly what she was doing and just was not getting it done. Communication was horrible. Managers from other departments were horrific to work with. Disciplinary system was ridiculous.

    Advice to ManagementAdvice

    Take some college level communications classes and quit talking down to your staff. Especially the ones working their butts off so you can receive your bonus at the end of the month and they see nothing close to that but are doing the work that makes the entire store RUN.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Best Buy is just a starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sales Consultant
    Current Employee - Mobile Sales Consultant

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Employee discount was the only benefit of working at best buy.

    Cons

    Managers expect too much. You get yelled at more than getting recognized. Nothing is ever good enough, Your department could be 110% to budget but they'll yell at you for accessory attach. They are NEVER satisfied.

    Advice to ManagementAdvice

    Focus more on the employee rather than numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Best buy is an awful black hole of a company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MHT and Mobile Sales in Tampa, FL
    Current Employee - MHT and Mobile Sales in Tampa, FL

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Employee discounts and cool customers.

    Cons

    Terrible pay, management focuses on pushing boxes and not the best thing for customers. Yearly raises are bad if not non-existant.

    Advice to ManagementAdvice

    Respect your employees.

    Approves of CEO
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  5.  

    This was the second worse job experience I have had in 40 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA Agent in Charlotte, NC
    Former Employee - Geek Squad CIA Agent in Charlotte, NC

    I worked at Best Buy part-time (less than an year)

    Pros

    The discount that you get on certain items.

    Cons

    Some managers are dishonest and try to cheat the customers. Sales are pushed so hard, customers actually become uncomfortable and leave.

    Advice to ManagementAdvice

    Do not use forced sales tactics. Do not tell your sales force to lie or mislead the customer. Do not have the security Gestapo (the "yellow" shirts) constantly standing at the entrance, rummaging through paying customer's bags. Allow Geek Squad to do their job (professionally repair computers) and stop sending them to the cash registers, so that they can strong arm customers into buying the Geek Squad Protection plans.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Read the reviews and see for yourself - it's getting worse by the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Just A Blue Shirt
    Current Employee - Just A Blue Shirt

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    The discount is presently the best and ONLY reason to stay

    Cons

    Where to start? Honestly, every bad review here is spot on so why repeat what everyone has already said? You know it's bad when even GMs are saying it! We need a Union, that's what. High time we started banding together to protect our jobs and get fair treatment!!

    Advice to ManagementAdvice

    Stop ruining Thanksgiving you guys are the worst!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Bad for lower level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Farmington, NM
    Former Employee - Mobile Sales Consultant in Farmington, NM

    I worked at Best Buy part-time (more than 5 years)

    Pros

    Decent discount. Cheap phone if working in Mobile. Equal level co-workers are usually nice. Able to keep up to date on current electronics.

    Cons

    Spoken down to by upper management, told to annoy customers. Impossible to advance. GeekSquad is a complete rip off to all the customers, they will tell everyone that their computer has a virus because upper management rides them to bring in more money.

    Advice to ManagementAdvice

    Relax on harassing the customers as soon as they walk in. If someone needs help they will ask for it. CLOSE THIS COMPANY DOWN AND DO ONLINE SALES...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Paid HIgh School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Melrose Park, IL
    Current Employee - Best Buy Sales Associate in Melrose Park, IL

    I have been working at Best Buy part-time (more than an year)

    Pros

    bonus if the store does well for the month
    wasnt uptight
    learned about technology

    Cons

    management is more of your friend rather than manager ( it could very bad)
    rumors, childish drama
    discount sucks
    no work life balance
    long shifts
    called in on off day

    Advice to ManagementAdvice

    GROW UP
    leadership should grow up and not play
    Leadership should be punished for mistakes just like employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    crappy store crappy people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Burbank, IL
    Former Employee - Geek Squad, Agent (CIA) in Burbank, IL

    I worked at Best Buy full-time (more than an year)

    Pros

    none, the store is terrible

    Cons

    terrible management and terrible people

    Advice to ManagementAdvice

    /a

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Company is not doing so well. will be going out of business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor in Bluffton, SC
    Current Employee - Sales Supervisor in Bluffton, SC

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    very good employee discount and as many hours as you want

    Cons

    very poor customer service. work very hard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Best Buy doesn't know how to treat their employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    The employee discount was awesome

    Cons

    Management was absolutely awful, illegally docked employees time card, all they care about was numbers

    Advice to ManagementAdvice

    Learn how to speak to your employees

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