Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews

Updated November 20, 2014
Updated November 20, 2014
6,168 Reviews
3.3
6,168 Reviews
Rating Trends

Recommend to a friend
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Best Buy CEO Hubert Joly
Hubert Joly
2,054 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Low compensation relative to job requirement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Costa Mesa, CA
    Current Employee - Retail Sales Consultant in Costa Mesa, CA

    I have been working at Best Buy part-time (less than an year)

    Pros

    They teach you a lot about consultative selling, providing complete solutions, and supporting customers. They even send you to sales training where you are taught these valuable selling skills.

    Cons

    Despite preaching values about customer care and working for the customer, it eventually boils down to attaching GeekSquad Protection and garnering Credit Card apps.

    Advice to ManagementAdvice

    Be honest about what the job entails.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Management was awful and didn't help you do anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Honolulu, HI
    Former Employee - Mobile Sales Consultant in Honolulu, HI

    I worked at Best Buy full-time

    Pros

    Good discount on accessories

    Cons

    Pay was not even comparable to the work you had to put in

    Neutral Outlook
    No opinion of CEO
  3.  

    Political Work Environment, Very Biased Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate
    Former Employee - Best Buy Sales Associate

    I worked at Best Buy part-time (more than an year)

    Pros

    When the management likes you it is awesome but it sucks to hear what other people go through.
    Pay is above minimum wage.
    Employee Discount is good.

    Cons

    Very biased management who only like those that will hang out with them outside of work. (Never changes)
    Hours based on sales, while claiming to be noncommisioned if you don't sell enough of the useless Geek Squad Protection then you won't get any hours (below legal minimum).
    Hours are terrible.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Good discount...too bad they don't pay you enough to be able to use it though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Associate in Coralville, IA
    Current Employee - Inventory Associate in Coralville, IA

    I have been working at Best Buy full-time (more than an year)

    Pros

    Discount, get to see product before release date,

    Cons

    Leadership, Pay, nobody in the store cares about anything

    Advice to ManagementAdvice

    Stop pushing every problem under the rug and stop talking about employees behind their back

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Terrible Place Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Nashville, TN
    Former Employee - Mobile Sales Consultant in Nashville, TN

    I worked at Best Buy full-time (more than an year)

    Pros

    Discount, Somewhat of a friendly staff

    Cons

    Plays Favorites, Terrible scheduling, Terrible Hours

    Advice to ManagementAdvice

    Work on not playing favorites or allowing who you all incharge

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good place for entry level experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Supervisor DCI in San Jose, CA
    Current Employee - Geek Squad Supervisor DCI in San Jose, CA

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Great people and you gain experience on how to deal with customer interactions and how to find solutions.

    Cons

    Horrible management and benefits. Hard place if your trying to move up unless you are a suck up. It's all about favoritism and who you know in order to move up in the company.

    Disapproves of CEO
  8.  

    This job SUCKED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Pros

    The discount. 5% above cost of a product.

    Cons

    Very cliquey place to work. Upper management only gave time and hours to friends. No room for advancement.

  9.  

    Poor Management, Lack of structure, and Inconsistent training material

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Leader/Back Office/Customer Service in State College, PA
    Current Employee - Front End Leader/Back Office/Customer Service in State College, PA

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Quarterly bonuses are available if the store makes it it target numbers. Very team oriented company. Chalk talks are meetings held at opening and closing to recap the store's numbers and other announcements.

    Cons

    Company is constantly in flux with it's structure system. This means layoffs and your job title can merge with another at a lower pay rate. Which means no raise since your responsibilities are always shifting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Project team specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    I enjoyed working in the different store in our district. I got a lot of positive feedback about my work from each store. Enjoyes meeting new customers from each area.

    Cons

    Direct supervisor was unbearable to work with. Was very hateful and I did not enjoy working with her at all. There was a lack of communication as well no set scheduling and was subject to change daily and I was not notified of changes most of my time here.

    Advice to ManagementAdvice

    Managers for this position in the Alabama area need to go through a discrimination class and class on diversity because they are seriously lacking in those areas.

  11.  

    BestBuy Mobile Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Discounts on most products

    Cons

    No loyalty to employees. Unfair treatment from upper management.

    Advice to ManagementAdvice

    Treat everyone fair. And stop paying your leads, sups, and hourly managers 10-15 bucks an hour while salary managers are working less hours and taking home 60-90,000!! annually!!!

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