Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews

Updated December 17, 2014
Updated December 17, 2014
6,308 Reviews
3.3
6,308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,138 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun for the first Year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Employee discount, friends felt like family sometimes

    Cons

    too clicky unless you slept with the right person or was best friends with a manager no room for moving up, my store had hr in it on a weekly basis for sexual harassment etc

    Advice to ManagementAdvice

    listen to employees more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    They were all very nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection Associate in Boise, ID
    Current Employee - Asset Protection Associate in Boise, ID

    I have been working at Best Buy part-time (less than an year)

    Pros

    They tried and succeed in getting your schedule the way you wanted it, upper management didn't seem like upper management, they were very kind and were like your friend. Very fun atmosphere.

    Cons

    My position doesn't get many breaks if any at all. The smokers got many breaks and the non smokers didn't get breaks very often. You are a glorified door greeter that wears bright yellow.

    Advice to ManagementAdvice

    Should have more than 1 asset protection employee working everyday, or overlapping shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Great managers, great co-workers, advancement depending on how long you have been there

    Cons

    Scheduling thats mostly about it

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    So Far So Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Microsoft Consultant in Odessa, TX
    Current Employee - Microsoft Consultant in Odessa, TX

    I have been working at Best Buy full-time (more than an year)

    Pros

    Above minimum wage pay
    Sick discounts on accessories (Expecially name brand)
    Can be laid back environment depending on current management
    Your schedule can be worked with if you are a student

    Cons

    Can be horrible environment depending on current management
    No discount on bigger items
    Horrible work-life balance around holidays
    Little room for promotions

    Advice to ManagementAdvice

    Employee satisfaction matters as much as customer satisfaction. Actually take the time to understand your workers and look into their shoes. And quit making everyone work on Thanksgiving!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Fine if you're in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent
    Current Employee - Advanced Repair Agent

    I have been working at Best Buy

    Pros

    Flexible schedule

    Great discount

    Lots of down time (for Geek Squad, mostly)

    Easy (also a con, honestly.) geek squad tools have automated nearly everything.

    Cons

    Some coworkers take work too seriously
    Management recently got down-sized, so there is very little room for growth.

    Any full time position is extremely competitive and doesn't pay well enough to make it worth it.

    Job is very tedious. Have fun removing Trovi and explaining to old people how to connect to the Internet.

    Advice to ManagementAdvice

    Training is so disconnected from work experience, it would be better if we could spend more time training and shadowing experienced members.

    Hire smarter sales and customer facing associates.

    Teach sales skills to customer facing Geek Squad agents.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Pretty cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Cool atmosphere easy job okay co-workers but like every job there ate people who try try to get you fired simply because they don't like you

    Cons

    Not many cons except for bad Co workers the job itself is fine but when working people there will Always be drama

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best Buy Computer Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Consultant in Charlottesville, VA
    Current Employee - Computer Consultant in Charlottesville, VA

    I have been working at Best Buy part-time (more than an year)

    Pros

    The experience you have at Best Buy is based entirely on your management and your team. If your management invests in you then you succeed. If you succeed, then they succeed. Furthermore, if your team knows when and how to have fun and be professional, then you're in for a good time. I've heard horror stories about bad experiences working in the same role at other stores, but my team is smart, eager to help people first, and know what's appropriate and not appropriate to say and do on the sales floor. It's made the job more than a job but something I am extremely proud to talk about to others.

    Cons

    A problem that occurs on occasion is the mentality and behavior of the upper management. I've been been introduced to many executive and higher management staff above my store management, and every time I take the opportunity to be myself and sell my brand. My mind is always along the mind of solving people's problems by helping them with their tech needs. It's not that I get a feeling that they are against this way of doing things, but they are definitely more interested in the companies return on investment.

    Advice to ManagementAdvice

    Focus on the people and the customer experience in a bigger way. Best Buy can be a happy memory for everyone if you build the atmosphere to better suit the needs of the customer, and then build the team and the team's strategy around the experience first.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I loved working at bestbuy as a mobile sales consultant extremely fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Sales Consultant in Bronx, NY
    Former Employee - Mobile Sales Consultant in Bronx, NY

    I worked at Best Buy

    Pros

    Discounts were good, you meet alot of people learning about new products and new phones that are new.

    Cons

    little pay little bit of hours, not very understanding when it comes to emergencies at home

    Advice to ManagementAdvice

    Keep doing what you guys are doing amazing job.

    Recommends
  10.  

    Focused to much on money earning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - T V Salesman in Fargo, ND
    Former Employee - T V Salesman in Fargo, ND

    I worked at Best Buy

    Pros

    you learn a lot about current technology and work with people who enjoy the technology.

    Cons

    Managers would get mad if you didn't sell enough for one day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    it was a friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor
    Former Employee - Sales Supervisor

    I worked at Best Buy

    Pros

    Gave multiple tools to help you grow in the business indusrty
    Friendly environment
    Bonus capabilities
    Customer oriented

    Cons

    Retail hours
    Pay was a little low
    Work/life balance

    Advice to ManagementAdvice

    Continue growing and look to increase morale consistently

    Recommends
    Positive Outlook
    Approves of CEO

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.