Best Buy Reviews

Updated October 20, 2014
Updated October 20, 2014
5,971 Reviews
3.3
5,971 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,948 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 744 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 316 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 201 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 184 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Demanding, But Rewarding (as a temporary job while in college)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Gilroy, CA
    Former Employee - Sales Associate in Gilroy, CA

    I worked at Best Buy part-time (more than an year)

    Pros

    As a sales associate, much of my experience is going to be very store-specifc; however, here is what I encountered during my time at Best Buy:
    Awesome management
    Lenient time-off
    Great rewards ('Path To Excellence', employee discount)
    Team-oriented work environment
    Friendly and fun coworkers
    Great learning experience
    Always changing (both a pro and con)
    Always something to do (fast-paced)

    Cons

    Always changing (both a pro and con)
    Always something to do (fast-paced)
    Demanding (not a great part-time job for a college student)
    Stressful every so often (though most if not all jobs are this way from time to time)

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Install Tech Lead in Denton, TX
    Current Employee - Mobile Install Tech Lead in Denton, TX

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    worked there for 7 years and of course had its ups and down but loved it and that's why i stayed for so long. Pay is good, and competitive in the retail job realm. You get bonuses on numbers which is great, gives good motivation and the employee discount is amazing. Culture is great and has great tools for you to expand your knowledge and is a great tool for new employees even has comedy in something that can be so boring to anyone. If your a motivated individual there is def. room for advancement at least in my store which was amazing, i saw people promoted left and right way more than allot of other stores and opportunities available to people willing to take the responsibility, nothing was handed to you, you had to earn it. Management and the GM are great at this store and I've missed it ever since i left.

    Cons

    No cons, i loved best-buy up until my last day and still do, hope i can work there again someday part time.

    Advice to ManagementAdvice

    I've never had a problem with management, i did my job without issues and things went smoothly, and always had support from management and got along famously even and multiple stores, if such issues arises was always dealt with.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Consultant in Spokane, WA
    Current Employee - Wireless Sales Consultant in Spokane, WA

    I have been working at Best Buy part-time (more than an year)

    Pros

    Management is great for the most part, and you're not pressured to sell things to people who don't need them. Its mainly about getting the customer the best solution and that leaves you feeling like you actually made a difference in someone's day. Flexible schedule and good bonuses if you're part time or higher. Amazing employee discount.
    You don't work off commission which is a pro and a con, pro because you're not stressed out all the time trying to make you're quota, you're still tracked on what you sell but its not everything. Con because it would be nice after spending an hour selling someone a 3,000 laptop to see even a little bit of that back directly. But, it keeps us honest and impartial so I don't think best buy will change this any time soon.

    Cons

    Hard to move up to a full time position or higher, you might be getting full time like hours being "part time" but you don't get the benefits, there are only a couple full time spots available in each department and people normally stay there a while.

    Advice to ManagementAdvice

    More recognition if we provide truly great customer service would be nice.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    My Life At Best Buy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Associate in Dearborn, MI
    Former Employee - Sales Support Associate in Dearborn, MI

    I worked at Best Buy part-time (more than an year)

    Pros

    Your skill level in customer communication advances. The co workers & the gratuitous employee discount. Also the knowledge you gain about advanced technology.The

    Cons

    Constant traffic of customers The lack of job training when it comes to processing bill of laden's (BOL), down stock reports customer returns. Minimal room to advance within the company.

    Advice to ManagementAdvice

    More advance training

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Best Buy Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Lead in New York, NY
    Former Employee - Best Buy Sales Lead in New York, NY

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Pros fast paced environment, diverse culture, co workers work together

    Cons

    Pay rate is trash for the amount of work and the sales goals they want you to achieve for them

    Advice to ManagementAdvice

    Reward the hard workers , promote from within and give employees a chance to grow in the store and move up to other positions

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Howell, NJ
    Former Employee - Cashier in Howell, NJ

    I worked at Best Buy part-time (less than an year)

    Pros

    I loved working at best buy. Everyone is extremely nice and laid back. Just a great work environment for anyone who is starting off.

    Cons

    Not much to say. It's a basic you always get busy during the holidays but after that it slows down. My hours weren't great but I still enjoyed working there.

    Advice to ManagementAdvice

    My mangers where awesome I honestly can't conplain about it.

    Approves of CEO
  8. 1 person found this helpful  

    Best company to begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connectivity Business Manager in Miami, FL
    Former Employee - Connectivity Business Manager in Miami, FL

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Great environment, up to the level of manager...

    Cons

    The company does not put any importance on the quality of life during your tenure as an assistant manager.

    Advice to ManagementAdvice

    Speak to assistant managers to gain actual insight, sometimes the wrong people are leading the helm of stores because they once were good assistant managers. The issue is when they become GM or DM they forget how hard the struggle underneath them was and overlook some great employees.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Wonderful on-going training, incredible discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bbym Sales Lead
    Former Employee - Bbym Sales Lead

    I worked at Best Buy part-time (more than an year)

    Pros

    On going training, bonus structure for some sales floor employees, amazing discounts

    Cons

    More benefits for part timers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Fun to work here most of the time

    Cons

    Busy as hell due to great guest service

  11.  

    good customer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    give you a great knowledge about electronics

    Cons

    takes time to learn some of the products

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