Best Buy Reviews

Updated September 15, 2014
Updated September 15, 2014
5,744 Reviews
3.3
5,744 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,833 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Developing a marketable skill set

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Forecast Analyst  in  Richfield, MN
    Current Employee - Demand Forecast Analyst in Richfield, MN

    I have been working at Best Buy full-time for less than a year

    Pros

    Challenging work environment
    Engaged coworkers and diverse business team
    Ability to make a difference within the assigned business category with regard to the industry
    Strong focus on building a well-rounded skill set
    Training is in-depth

    Cons

    The systems are difficult to grasp, takes a large amount of time to understand the quirks of the business category
    There is a sense of favoritism towards other members of the business team
    Compensation was not negotiable
    While a diverse skill set is encouraged, business category knowledge is lost when moved to newer category

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Place to WOrk and Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Repair Agent  in  Daytona Beach, FL
    Former Employee - Advanced Repair Agent in Daytona Beach, FL

    I worked at Best Buy full-time for more than 5 years

    Pros

    Great friends people and I learned a lot about running a business

    Cons

    retail hours are always hard

    Advice to ManagementAdvice

    empower us

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    great place to work

    Current Employee - Sales Associate  in  Apple Valley, MN
    Current Employee - Sales Associate in Apple Valley, MN

    I have been working at Best Buy part-time for more than a year

    Pros

    The discount is awesome if your a person who likes buying lots of electronics. Fairly laid back work environment.

    Cons

    Pay is pretty weak for the amount of profit you make the company.

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  5.  

    God place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Manager  in  Traverse City, MI
    Current Employee - Best Buy Mobile Manager in Traverse City, MI

    I have been working at Best Buy full-time for more than 5 years

    Pros

    Nice bonus structure. Adequate pto time.

    Cons

    Holidays are rough on work life balance. Constant shifting schedule.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great times when company was performing well

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Flexible work times, great place to work if you love electronics and technology, employee discount was good.
    Promotions within the company allowed people to move up.

    Cons

    Lot of leadership changes in short span of time resulted in new plans each year that didn't have time to take hold.
    Big companies have a tuff time trying to push through new ideas quickly; there's always some politics involved with who owns/takes credit for when something good happens.

  7.  

    It's a good company.. But some of the policies I don't agree with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Asset Protection Associate  in  Dedham, MA
    Current Employee - Asset Protection Associate in Dedham, MA

    I have been working at Best Buy part-time for more than a year

    Pros

    The discount is the best part.

    Cons

    They are overly concerned with how things "look" to the customers rather than actually tackling issues. (my experience)

    Advice to ManagementAdvice

    Appreciate your employees. Give them feed back, and don't be over-critical. Be patient and build a relationship with them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Pretty cool job with pretty awesome people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Associate  in  Greensboro, NC
    Current Employee - Computer Sales Associate in Greensboro, NC

    I have been working at Best Buy part-time for more than 3 years

    Pros

    Pays well, good team atmosphere, awesome employee discount, knowledgeable team, they teach you what you need to know, and customer and solution centric.

    Cons

    Sometimes not enough coverage is scheduled, Black Thursday/Friday, hard to get a raise, and promotions opportunities could be better.

    Advice to ManagementAdvice

    A better job needs to be done in training new employees in selling skills and product knowledge, better inventory management of product, keep pay in pace with inflation then account extra for quality of employee, and don't dock so much for being 5 min late for work. Being tardy happens but if you are only allowed a total of 5 in a 6 month period that serves to put a lot of people on edge given that most times when they where docked for being tardy they were 6 or 7 minutes late once or twice a month.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate
    Former Employee - Home Theater Sales Associate

    I worked at Best Buy part-time for more than a year

    Pros

    Well I worked in home theater and it was a great experience. You learn how to interact with customers and coworkers as well as management. You build social skills which cant be taught in an academical setting.

    Cons

    Constant change of management. Pay per hour isn't the greatest but its a beginner job so cannot expect much

    Advice to ManagementAdvice

    Promote from inside the company not outside

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Good Intro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Ithaca, NY
    Current Employee - Best Buy Mobile Sales Associate in Ithaca, NY

    I have been working at Best Buy part-time for more than a year

    Pros

    Fun job, great people, good discounts. Best Buy was alwasy accomidating and a nice place to work. Managers tell you what to expect and provide incentives to reach goals.

    Cons

    Bad pay. The pay is below living wage and they do not really give raises even when transfrering to a more expensive area.

    Recommends
    Approves of CEO
  11.  

    It has been a pleasure to work for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Autotech Lead  in  Mount Laurel, NJ
    Current Employee - Geek Squad Autotech Lead in Mount Laurel, NJ

    I have been working at Best Buy full-time for more than 5 years

    Pros

    I get to do what I enjoy as one of my favorite hobbies as a career everyday I go to work.

    Cons

    Very little effort and attention are given to the category I work in from the Senior leadership teams all the way down to the store leadership teams. Leaving it solely up to the autotech to drive the entire business and serve the clients.

    Recommends
    Neutral Outlook
    No opinion of CEO

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