Best Buy Reviews

Updated October 30, 2014
Updated October 30, 2014
6,030 Reviews
3.3
6,030 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,983 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome company, even better coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad Operations Agent in Saint Cloud, MN
    Former Employee - Geek Squad Operations Agent in Saint Cloud, MN

    I worked at Best Buy full-time (more than an year)

    Pros

    Down to earth, real people. Fun work environment. I love the fact that my GM's door is always open and that he treats me, and all other employees like a human being.

    Cons

    Retail schedule. Say goodbye to spending time with family during the holiday season. Thanksgiving is not a holiday at Best Buy because you will be working.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Its not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse in Minnetonka, MN
    Current Employee - Warehouse in Minnetonka, MN

    I have been working at Best Buy full-time (less than an year)

    Pros

    discount, good hours, flexible shifts

    Cons

    slack from other employees, low pay for the job and no communication.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Store level is great, upper management is out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sony Expert in Manchester, CT
    Former Employee - Sony Expert in Manchester, CT

    I worked at Best Buy full-time (more than an year)

    Pros

    Awesome employee discount
    Great management
    Company pays better than average

    Cons

    A lot of bureaucracy
    Corporate sees employees as disposable
    Corporate is out of touch with the stores
    The company is going way downhill falling back on poor habits

    Advice to ManagementAdvice

    Pay more attention to the store level employees and less attention to numbers, continue in the renew blue direction instead of falling back on old unsuccessful habits

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company, great discount

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Training
    Stock purchase program
    discount
    flex hours
    good people

    Cons

    Leadership changes happen to frequently
    Disconnected with employees
    High turn over

  6.  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Pros

    amazing benefits as full time

    Cons

    none really to be honest

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Renew Blue is the main focus. They quickly slipped behind in the race to sell the the masses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection in Houston, TX
    Current Employee - Asset Protection in Houston, TX

    I have been working at Best Buy part-time (less than an year)

    Pros

    Good environment, decent pay, and good benefits. They treat everyone good at best buy and they show appreciation to the employees.

    Cons

    Low amount of hours and the managers are too excited.

    Advice to ManagementAdvice

    Don't be so intimidating and worried about numbers

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Have lots of fun and every day is different.

    Cons

    Don't get merit raises. Management is picked for lack of a bigger pool.

    Advice to ManagementAdvice

    Listen to the rest of the employees. They have a lot to say.

  9.  

    Technology! - still retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Magnolia Home Theater Sales Associate
    Former Employee - Magnolia Home Theater Sales Associate

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Flexible hours, decent pay, good coworkers - including most managers. Plenty of resources to gain product knowledge.

    Cons

    Retail holidays, pressure to sell with no financial incentive. Their are some lazy coworkers that make the job more difficult than it needs to be.

    Advice to ManagementAdvice

    Many employees are not experienced in sales, keep providing tools to encourage different selling strategies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Company with Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Advanced Repair Agent in Jackson, MS
    Current Employee - Geek Squad, Advanced Repair Agent in Jackson, MS

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    Company makes sure you learn the business aspects. Changes with the times. Utilizes its peoples strengths and allows for them to develop.

    Cons

    In changing with the times it causes stressful and disappointing times. Restructures have taken away very talented people who excelled in their jobs. Positions have been eliminated causing shorter career paths.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome employer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Montgomery, AL
    Former Employee - Cashier in Montgomery, AL

    I worked at Best Buy part-time (more than an year)

    Pros

    very understanding, reasonable, easy to work for.

    Cons

    There are no cons with this employer.

    Recommends
    Positive Outlook
    Approves of CEO

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