Best Buy Reviews

Updated July 28, 2015
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8,161 Employee Reviews

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  1. Not the Best Buy but pays the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Santa Cruz, CA
    Former Employee - Computer Sales Associate in Santa Cruz, CA

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of good training, friendly coworkers, anyone in a supervisor position was the best to deal with compared to working anywhere else, and the discounts/bonuses.

    Cons

    Sometimes had weird hours and conflicted with school schedule, our store pushed geek squad services too much, and sometimes had weird high school type drama between coworkers.

    Advice to Management

    Keep up the great work but I really hope we don't lose BB to other competitors like Amazon. Do we really need to sell a $1-10 item for $15-25+?


  2. Asset Protection

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Code Support Specialist in Zephyrhills, FL
    Former Employee - Code Support Specialist in Zephyrhills, FL

    I worked at Best Buy part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Assisting in the Sales , Customer Service and keeping shrink at a minimum.

    Cons

    Not being be able to fulfill a customers wants and needs .

    Advice to Management

    Keep up the great training , there was a constant investment in educating the employees . It was a great place to work .


  3. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule, welcoming working environment, and good managers all made time working very enjoyable for the most part. Feels good when you help a customer find what they're really looking for.

    Cons

    Customer interactions can occasionally be very stressful, but thats just a part of any retail job. Some people's view of Best Buy is tainted by previous bad experiences and they tend to take that out on you.

    Advice to Management

    Things like CRWs and constant one on ones can make one feel like they are incompetent rather than helping the customer.


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  5. Inventory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in New Hartford, NY
    Current Employee - Sales Support in New Hartford, NY

    I have been working at Best Buy full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people always friendly to work with. great team work.

    Cons

    Poor feedback from Managers. No room to grow.

    Advice to Management

    Please give more feedback to your warehouse associates don`t treat them like the store`s muscle


  6. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Bellingham, WA
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Bellingham, WA

    I have been working at Best Buy (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible Scheduling for Retail Great Movement oppurtunites

    Cons

    Pay could be better for what is expected


  7. Helpful (4)

    Best Buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Angelo, TX
    Former Employee - General Manager in San Angelo, TX

    I worked at Best Buy full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, lots of smart and passionate people, that famous employee discount. I absolutely loved working for Best Buy and I hope to again someday but some life events made me part ways. The company had some rough years when it refused to change with an evolving climate but after Hubert came on board as CEO and some different strategies were implemented I have all the faith that BBY has a strong future still.

    Cons

    Restructures are a necessary part of a business changing and adapting to the times but my own job has been on the chopping block many times which can be nerve racking and bad for morale. There isn't AS much incentive in recent years to get and retain good entry level talent. Making it in to management like I did is a prosperous job and very rewarding but there isn't as many leadership positions to go around as there used to be and the starting pay for entry level positions should be better to attract more driven and intelligent people that want to climb the ladder.

    Advice to Management

    Best Buy is proud of their promote from within stance but it would be so much more effective if the talent selection process was targeted better towards people who want careers, and that's a tall order when the starting pay is what it is.


  8. Work lifw

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cumming, GA
    Current Employee - Anonymous Employee in Cumming, GA

    I have been working at Best Buy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co workers new technology nice bonuses

    Cons

    Low pay for non leadership positions

    Advice to Management

    Give higher raises


  9. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PCHO Specialist in Oklahoma City, OK
    Current Employee - PCHO Specialist in Oklahoma City, OK

    I have been working at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed environment, outstanding communication between various departments, stellar discount, management is extremely accommodating in working around school schedule, wonderful opportunities for advancement.

    Cons

    Poor pay, advancement can be political, new positions are often awarded to those management likes rather than those most qualified. On occasion work schedule will be altered at last minute.

    Advice to Management

    Provide employees with a more clearly defined path to advancement. Try to limit changing employee schedules at the last minute.


  10. Sales Consultant

    Current Employee - Lead Sales Consultant in Dallas, GA
    Current Employee - Lead Sales Consultant in Dallas, GA

    I have been working at Best Buy (More than a year)

    Pros

    Good Staff, Will work around your schedule

    Cons

    Retail, Holiday Hours are a struggle


  11. It was wonderful!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Great people. They were very patient when training new people. Always have customers a warm, friendly smiles and helpful advice and tips.

    Cons

    I have nothing bad to say. Well, there were occasions where an employee was rude to customers. But simply because they were having a bad day.



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