Best Buy Reviews

Updated September 29, 2014
Updated September 29, 2014
5,825 Reviews
3.3
5,825 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,871 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 729 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 311 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 196 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 181 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time for more than a year

    Pros

    Awesome benefits !!! Gives perks for us to meet numbers.Very fun place to work at and throws mini partys for us .

    Cons

    pay sucks and have to basically beg for raises.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Pros

    Friendly Environment, great products, and good customer service.

    Cons

    Long days on your feet

    Recommends
    No opinion of CEO
  3.  

    Great

    Former Employee - Guy  in  Lancaster, CA
    Former Employee - Guy in Lancaster, CA

    I worked at Best Buy part-time for more than a year

    Pros

    Everything, good, awesome, compensation, perks

    Cons

    Nothing, work-life balance, training, discussion, food

    Advice to ManagementAdvice

    Keep it UP

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great culture, dying business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor  in  Tampa, FL
    Former Employee - Sales Supervisor in Tampa, FL

    I worked at Best Buy full-time for more than 5 years

    Pros

    I loved the product training and the discount; they combined to make a knowledgeable, engaged staff. The pay wasn't bad for a sales supervisor. The company values were progressive.

    Cons

    Workload for management/supervisors was unrealistic. I was hourly and not permitted overtime, but had to work off the clock to complete my duties. I oversaw 20-25 salespeople, and had to deliver documented daily coaching, weekly under performance meetings, monthly check-ins, and quarterly reviews with each one. The constant checking in became white noise. Less frequent, more impactful coaching would have been better.

    Advice to ManagementAdvice

    Explore efficiency and lean processes for leadership.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead  in  Kansas City, MO
    Former Employee - Sales Lead in Kansas City, MO

    I worked at Best Buy full-time for more than 3 years

    Pros

    Great company to work for as a college job or a potential room for a career, but don't count on it.

    Cons

    Management needs a HUGE revamp, they hire based on merit and time with the company rather than hiring good natural leaders, huge mistake.

    Advice to ManagementAdvice

    Get better, stop hiring those who are good sales people and hire those who are good leaders and reliable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant  in  Greensboro, NC
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Greensboro, NC

    I worked at Best Buy part-time for more than 5 years

    Pros

    I worked for Best Buy for over six years. They always did their best to maintain a fin work environment while still focusing on sales. Great employee discount and wonderful work environment.

    Cons

    Nothing bad to say about the company.

    Advice to ManagementAdvice

    Make sure to keep the lines of communication open.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Good company, good pay, the person you work for, makes all the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Good pay, good recognition in the industry, good company values. Most of Best Buy management supports things that an employee needs; development, work/life balance, etc.

    Cons

    Many things are being managed and decided upon by 'committee' now, with input from people who know nothing about the things they are deciding on. In an attempt for further cost cutting, they continue to let go of dedicated, hard working, long-term talent. If the companies most hard working folks are leaving, what does that say about a company?

    Advice to ManagementAdvice

    Employee retention and development, are the key elements to the strength on any company

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Ample Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (ARA)  in  Utica, MI
    Current Employee - Geek Squad, Agent (ARA) in Utica, MI

    I have been working at Best Buy full-time for more than a year

    Pros

    This company is built on having the best employee experience and developing leadership. They take employee privacy seriously.

    Cons

    Nothing to my knowledge from a company stand point, just annoying customers, but you will get that anywhere.

    Advice to ManagementAdvice

    Keep doing what you do, cut down on costs, and you will dominate the market.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Employment

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Cape Girardeau, MO
    Current Employee - Sales Associate in Cape Girardeau, MO

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Very flexible with scheduling fun place to work especially getting to learn about the latest and greatest technology.I would recommend this employer to a friend

    Cons

    Sometimes the management can be difficult to communicate with and job accountability is low. Leadership does not really enforce current job behaviors

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II  in  Buford, GA
    Former Employee - Customer Service Representative II in Buford, GA

    I worked at Best Buy part-time for more than a year

    Pros

    You get a good number of hours and they work around your schedule if you're a student.

    Cons

    Easy to get in trouble in the area of paperwork. Constant line at customer service leaves little time to till out paperwork for exceptions (which are many).

    Recommends
    Neutral Outlook
    No opinion of CEO

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