Best Buy Reviews

Updated July 3, 2015
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7,912 Employee Reviews

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  1. Best Buy 5+ years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee discount, monthly and quarterly bonuses. The Company is heading in the right direction to make retail about the customer experience.

    Cons

    Work life balance, favoritism and lack of accountability for employees who underperform and violate company policy to maintain a low turnover.

    Advice to Management

    Focus on the development of employees who have the potential to make an impact with the company instead of promoting employees who don't possess the skills to lead a team. Find ways to prevent turnover of successful leaders to other companies. Management needs to understand hourly associates have to believe in providing a excellent customer experience because management cannot do it alone.


  2. Helpful (1)

    BestBuy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brick, NJ
    Former Employee - Sales Associate in Brick, NJ

    I worked at Best Buy part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    BestBuy has a good winning attitude that does well at motivated members as a team. Great advancement opportunities.

    Cons

    I was not paid enough.


  3. Helpful (2)

    Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cusromer Service Specialist in Raleigh, NC
    Current Employee - Cusromer Service Specialist in Raleigh, NC

    I have been working at Best Buy (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The cool environment, and cool coworkers

    Cons

    Not much of a employee discount as you think.

    Advice to Management

    Tighten up


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  5. its great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    its great and tons of fun

    Cons

    no cons that i know about

    Advice to Management

    aim greater


  6. Best Buy Mobile

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate
    Former Employee - Best Buy Mobile Sales Associate

    I worked at Best Buy full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My managers and coworkers were amazing! The job was pretty easy once you got the hang of things.

    Cons

    Same repetitive transactions. I didn't feel like there was growth to move up in the company.


  7. Computers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Great learning opportunities with lots of trainings.

    Cons

    Not much, it was a good experience that lead to a promotion


  8. Team Blue is a great learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in The Woodlands, TX
    Former Employee - Home Theater Sales Associate in The Woodlands, TX

    I worked at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great training and management
    The experience you receive on this job is incomparable to other retail jobs
    employees are well rewarded for hard work

    Cons

    Some staff can be rude or difficult to work with, but this is to no fault of the company. Rather just the people themselves having bad personalities.
    You WILL encounter many difficult and disgruntled customers on this job.

    Advice to Management

    Continue to expand on rewards and encourage employees to strive for sales. Don't be so hard about pushing protection plans. Be understanding that not everyone is great at selling protection plans.


  9. Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The easiest job that I've had and it's a ton of fun to meet new people every day. Great networking opportunities!

    Cons

    Sometimes management will put a lot of pressure to sell the protection plans (especially if your numbers are low).

    Advice to Management

    Keep doing your thing, just put less pressure when there AREN'T any customers in the store. We can't magically bring more in and we've contacted them ALL! (just a small tip)


  10. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy part-time

    Pros

    It's a great working environment.

    Cons

    Nothing that I can think of.


  11. It's hard to say

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Orange, CT
    Former Employee - Customer Service Specialist in Orange, CT

    I worked at Best Buy (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great discounts on electronics
    Good team environment depending on the people around you and what department your in...hit or miss

    Cons

    Always depended on what store manager you were working under. The company was also very numbers driven in wanting you to always pitch cards in order to keep numbers up.



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