Best Buy Reviews

Updated October 23, 2014
Updated October 23, 2014
6,002 Reviews
3.3
6,002 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,967 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful on-going training, incredible discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bbym Sales Lead
    Former Employee - Bbym Sales Lead

    I worked at Best Buy part-time (more than an year)

    Pros

    On going training, bonus structure for some sales floor employees, amazing discounts

    Cons

    More benefits for part timers

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Best company to begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connectivity Business Manager in Miami, FL
    Former Employee - Connectivity Business Manager in Miami, FL

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Great environment, up to the level of manager...

    Cons

    The company does not put any importance on the quality of life during your tenure as an assistant manager.

    Advice to ManagementAdvice

    Speak to assistant managers to gain actual insight, sometimes the wrong people are leading the helm of stores because they once were good assistant managers. The issue is when they become GM or DM they forget how hard the struggle underneath them was and overlook some great employees.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in Mountain View, CA
    Current Employee - Best Buy Sales Associate in Mountain View, CA

    I have been working at Best Buy part-time (more than 3 years)

    Pros

    Flexible hours and work days.
    Ability to move from department to department.

    Cons

    It's Retail, so expect to work weekends, nights and holidays.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Best job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist in Dickson City, PA
    Former Employee - Computer Sales Specialist in Dickson City, PA

    I worked at Best Buy part-time (less than an year)

    Pros

    Working at best buy, your coworkers will be your family and your bestfriends. Everyone will support you and help you be the best you can. You'll start working there and not know anyone, and one day in you'll have all the support you need. They teach you everything you could possibly need to know about the department you're in.

    Cons

    Hours are long, don't really have any weekends.

    Advice to ManagementAdvice

    Keep doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work, re-structure kills

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Lead in Lanesboro, MA
    Former Employee - Home Theater Sales Lead in Lanesboro, MA

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Fun atmosphere most of the time. They are huge on training and you learn lots about the different products they offer, wages aren't bad for the work expected.

    Cons

    Benefits like @ most retailers are very poor, especially if you have a spouse and child. The re-structuring the company has put into place, has cost them most of their very best talent..
    promotions are now very unlikely, there are very few spots above line level employee's

    Advice to ManagementAdvice

    The folks who lead the store as part timers, dont make them wait two years to go full time..
    I was a PCHO district standout and waited 9 months, which was fair, but I had seen many great associates leave, because it was taking so much longer, but they couldn't move up because an MCSA who was there awhile under-performing, was in the spot.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Fun to work here most of the time

    Cons

    Busy as hell due to great guest service

  8.  

    good customer service

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    give you a great knowledge about electronics

    Cons

    takes time to learn some of the products

  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy full-time (more than 5 years)

    Pros

    Great company overall, I met some of my very best friends and learned more than I could have ever imagined.

    Cons

    Challenging to work hard with the low pay. They changed the pay scales and it is nearly impossible to earn a competitive wage unless you are in management.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Customer Sales Associate in Fort Gratiot, MI
    Former Employee - Best Buy Customer Sales Associate in Fort Gratiot, MI

    I worked at Best Buy part-time (less than an year)

    Pros

    Really fun, interesting place to work. I routinely received a lot of hours, started at a very reasonable hourly rate, and had great management that set clear goals and objectives. I also received extensive training on every product we offered.

    Cons

    The sales figures management focuses on the most are fueled by the sale of overpriced cables and accessories. It was very hard to push overpriced DVI, HDMI cables, and iPad cases knowing that you can easily find them online for much, much less.

    Advice to ManagementAdvice

    Stop trying to push overpriced cables and accessories on people and focus more on providing excellent customer service. My customers came back to buy from me because they trusted me, because I didn't try to sell them stuff they didn't need. If you can cultivate that level of trust with all your associates you'll start seeing more returns than you currently are.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Every day it's a new challenge.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    I love helping people, I love being the hero. I get to help people that come in with issues and I can figure out what the issue is and give them insight on the technology they are using.

    Cons

    Low pay, I get close to minimum wage in the department I'm in where I'm expected to know everything about everything within that store and we are the go to department for when products in other departments are messing up.

    Advice to ManagementAdvice

    Keep the atmosphere positive and the employees optimistic, give them something to strive towards. Your doing a great job by the way!

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