Best Buy

  www.bestbuy.com
  www.bestbuy.com

Best Buy Reviews

Updated November 26, 2014
Updated November 26, 2014
6,194 Reviews
3.3
6,194 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
2,069 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The Joys and Challenges of working for Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Richfield, MN
    Former Employee - Operations Manager in Richfield, MN

    I worked at Best Buy full-time (more than an year)

    Pros

    There was much to love about working for Best Buy Corporate. You have the chance to work with very bright, highly motivated and energetic, passionate go-getters who are highly committed to doing their part to help the company overcome its current challenges in the market. I was impressed by the caliber of so many of the people I had the opportunity to work with while I was with the organization as these traits were consistently displayed by most of the employees I worked with. There's a perceptible energy/buzz that exists at the corporate campus like none other that I've experienced in any other organization. The employee's strong desire and commitment to striving to give Best Buy customers a great experience and great prices was very evident through the discussions which took place in meetings to the long hours employees were willing to work to make things happen. I was impressed with Best Buy's level of maturity around its change management and organizational readiness practices.

    Cons

    The pace in which decisions are made and executed is fast but the downside of this is that the lack of good planning up front occasionally thwarted those efforts to deliver quickly. And occasionally, it seemed as though the right hand didn't know what the left hand was doing which would result in parallel work efforts that seemed to be somewhat in conflict. But at the same time, I was impressed with the company's willingness to experiment with new concepts and ideas. The downside of having very passionate and committed employees is that when they did't agree with each other sometimes the tone and delivery of those messages could be perceived as borderline inappropriate. That said, I found the culture to vary a bit depending on what part of the organization you sat in.

    Advice to ManagementAdvice

    Keep thinking outside the box to address the current market challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    amazing place I miss it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Raleigh, NC
    Former Employee - Assistant Manager in Raleigh, NC

    I worked at Best Buy full-time (more than 8 years)

    Pros

    challenging, family cultured if you do your job the opportunity is there leadership cared

    Cons

    re-organization of positions almost every year but they try to do there best with finding another position for you or a pretty good severance package

    Advice to ManagementAdvice

    give time for things to take affect when you make a change. change is probably the most important when it comes to survival but change to soon or to late is just as bad as doing nothing

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A great stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate in Grand Rapids, MI
    Current Employee - Best Buy Mobile Sales Associate in Grand Rapids, MI

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    you'll make lots of great friends, learn a lot and possibly move into a high paying position without much external work (i.e. college or trade school) tuition reimbursement

    Cons

    hard to get a competitive wage (establishing yourself as valuable and then threatening to quit works some times) very political, just have to play the game to move up

    Advice to ManagementAdvice

    as employees excel and become leading sales people, pay them more. customers love the fact that they get honest advice because it does not effect the employees paycheck but you can't keep good people if they can't afford to live. commission sounds better every paycheck that gets negated by bills.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good experience

    Current Employee - Mobile Sales Consultant in Houston, TX
    Current Employee - Mobile Sales Consultant in Houston, TX

    I have been working at Best Buy part-time (more than an year)

    Pros

    Very flexible with school schedule, great for part-time job while being in school

    Cons

    Must work weekends and holidays

  6.  

    Employee Oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sales Consultant in Springfield, OR
    Current Employee - Mobile Sales Consultant in Springfield, OR

    I have been working at Best Buy part-time (more than an year)

    Pros

    Fun environment to work in, low sales pressure and focus on customer satisfaction

    Cons

    Compensation can be unmotivating when told to reach a sales goal

    Advice to ManagementAdvice

    Provide more incentive to reach sales targets

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Easy to switch from store to store if you have to move for any reason. The environment in each store is inviting, and fun and the people you work with are always inviting.

    Cons

    There can be times where little hours are granted, leaving it hard to get a full schedule.

    Recommends
    No opinion of CEO
  8.  

    Room to develop and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi Channel Sales Supervisor in Honolulu, HI
    Former Employee - Multi Channel Sales Supervisor in Honolulu, HI

    I worked at Best Buy full-time (more than an year)

    Pros

    You can grow within the company. The benefits are really good as with 401k matching, employee stock purchasing, tuition reimbursement and employee discounts.

    Cons

    Labor management is probably the biggest issue, to spread employees out so thin to cover the whole sales floor. Working thanksgiving day is also pretty bad, scale it back to Black Friday only.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The company is growing exponentially!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialty Sales Assistant Store Manager in Brookfield, WI
    Current Employee - Specialty Sales Assistant Store Manager in Brookfield, WI

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Best Buy offers a competitive wage, great benefits, and in depth training.

    Cons

    No complaints to report as of now

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy (less than an year)

    Pros

    Managements willingness to answer questions and help with any question or situation

    Cons

    I cant think of anything right now

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company, some bad management apples....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialty Manager in Barboursville, WV
    Current Employee - Specialty Manager in Barboursville, WV

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Love the fast pace and competitive atmosphere, always new products and displays. A new adventure every time you walk in. Love it!

    Cons

    General manager issues. My store has been through 4 General managers in 2 years and the first one left to go to another store but the rest were fired for misconduct, severe misconduct in two cases. I know that's not necessarily Best buys fault but it totally affected my experience. Besides this I really have no cons except maybe working holidays, but you get 8 hrs paid whether you work or not (if full time) and if you do work you also get double time pay.

    Advice to ManagementAdvice

    Let's have some more appreciation for middle management.

    Recommends
    Positive Outlook
    Approves of CEO

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