Best Buy Reviews

Updated March 31, 2015
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Employee Reviews

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  1. Management decides your experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile SAS Lead Sales Consultant
    Current Employee - Best Buy Mobile SAS Lead Sales Consultant

    I have been working at Best Buy part-time (more than a year)

    Pros

    Great discount on anything best buy.
    Ability to make a difference in customers lives, meet great people!
    Learned a lot about customer service and leadership.

    Cons

    Business can be cut throat, especially in stand alone stores. Hard to reach goals formed by unrealistic expectations.
    I've had good managers that make work fun and influence you with postivity to reach sales goals but I've also had managers that lead with thinly veiled threats and scaring tactics.
    Schedule changes at the last minute.

    Advice to ManagementAdvice

    Not all sales backgrounds are enough to manage stand alone stores.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful

    Great place to work, grow and learn the business, depending on who you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Supervisor DCI
    Current Employee - Geek Squad Supervisor DCI

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    If you have the right boss, best buy is an amazing place to work. Great benefits, great atmosphere. I have been there for over ten years, and have only thought of leaving the company once. Not being in commission has always been a strong point for best buy, and the bonus structure helps. Sales goals obviously exist, but you don't feel in jeopardy of losing your job if you don't hit every now and then.

    Cons

    If you don't have the right boss, things can be difficult. I've worked for managers who would do anything to win, including cheating, and been performance managed to the point of almost termination for not complying. Some district staff are out of touch and unrealistic.

    Advice to ManagementAdvice

    Learn from your good managers in the stores and listen to what they have to say. Make it easier for associates and leaders to want to move within the company, and be fair and consistent when it comes to promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Good company, but reorganizes too much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Staff
    Former Employee - District Staff

    I worked at Best Buy

    Pros

    Good people work for this company.

    Cons

    You never feel secure in your job.

    Advice to ManagementAdvice

    Stop reorganizing every year.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Verey good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (CIA) in Jefferson City, MO
    Current Employee - Geek Squad, Agent (CIA) in Jefferson City, MO

    I have been working at Best Buy full-time (more than a year)

    Pros

    Pretty much everything is good. Love the company

    Cons

    Some managers are given a little too much power.

    Advice to ManagementAdvice

    Make sure that you treat your employess with respect and encourage them to have fun

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Excellent place to work, but it takes effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Microsoft Windows Associate
    Former Employee - Microsoft Windows Associate

    I worked at Best Buy part-time (more than a year)

    Pros

    Best buy has excellent programs called Learning Lounges to help keep you up to date on the current technologies.

    The environment was very welcoming and friendly all throughout my time there, and they did try to do store wide events to make us more of a team.

    Managers really knew their stuff, and prefer you ask them a question if you don't know the answer.

    Great break room

    Great employee discount

    It's fun to work there

    Cons

    Realize you will be on your feet your whole shift. (Though you will get a 15-30 min break)

    Managers sometimes take advantage that they can be on their cell phones for store reasons.

    Make sure during your interview you know who the manager is. I did not get along with mine and that caused some difficulties.

    Meeting the Notional Margin goal every day was a bit stressful.

    Long, random hours.

    Advice to ManagementAdvice

    My manager is literally chasing customers away and the GM hasn't fired her yet because they are friends. This could be a huge problem, costing the store customers

    Make sure employees are still zoning. I've been to many stores where I wasn't greeted the whole time I was there.

    Continue doing store wide events! It really bonds everyone together

    Recommends
    Neutral Outlook
    Approves of CEO
  7. cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile - Sales Consultant in Brooklyn, NY
    Current Employee - Best Buy Mobile - Sales Consultant in Brooklyn, NY

    I have been working at Best Buy part-time (less than a year)

    Pros

    good work environment nice co-workers

    Cons

    Cant really complain so far so good

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
  8. My experience working for this company was very exciting. I was not use to selling home theater products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time (less than a year)

    Pros

    You get to see and know all prices on very good home theater, and gaming products. Great team work and Employee discount.

    Cons

    Long Down times, customers giving me a hard time

    Recommends
    Neutral Outlook
  9. Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Sacramento, CA
    Current Employee - Operations Supervisor in Sacramento, CA

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    I started at Best Buy as seasonal and have worked my way up. There is tremendous opportunity for growth. The company is committed to its employees and has great ways to reward them. You can earn points to spend on merchandise in the store or even from a catalog of external items. Bonuses are great!! Each employee has an opportunity to bonus, earning them almost $1 an hour more.

    Cons

    The hours. Since it is retail, you are not working a traditional 9-5.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Really good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy

    Pros

    Good discount, good environment to be around, nice people.

    Cons

    Bad management, mangers don't care at all.

    Advice to ManagementAdvice

    Improve

    Recommends
    Positive Outlook
    Approves of CEO
  11. It was fine

    Former Employee - Anonymous Employee in Traverse City, MI
    Former Employee - Anonymous Employee in Traverse City, MI

    I worked at Best Buy

    Pros

    Fun to learn about technology
    Employees were great

    Cons

    Managers kinda sucked.
    Responsibility placed on people without paying them more
    Manager (at the time) would pass off tasks to people who already had their own work to do

    Advice to ManagementAdvice

    Don't suck so much. Support employees. Don't give people responsibilities if you aren't going to pay them for it.

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