Best Buy

www.bestbuy.com

Best Buy Reviews

Updated January 24, 2015
Updated January 24, 2015
6,552 Reviews
3.3
6,552 Reviews
Rating Trends

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Best Buy CEO Hubert Joly
Hubert Joly
2,243 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Largo, FL
    Former Employee - Sales Consultant in Largo, FL

    I worked at Best Buy part-time (less than an year)

    Pros

    Laid back
    Awesome workers
    Work with electronics hands on
    Awesome Benefits

    Cons

    You don't get commission
    Thats about it
    .
    .
    .

    Advice to ManagementAdvice

    Keep being awesome

    Recommends
    Positive Outlook
  2.  

    Sales Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor
    Former Employee - Sales Supervisor

    I worked at Best Buy full-time (more than 10 years)

    Pros

    -Family atmosphere
    -Growth Capability
    -Customer experience
    -Leadership Training

    Cons

    -Work/Life Balance
    -Stability
    - Company has changed delivery of experience to customers

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Awesome coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate in New York, NY
    Current Employee - Best Buy Sales Associate in New York, NY

    I have been working at Best Buy full-time (more than an year)

    Pros

    Fast paced environment, you are leaning something new everyday.

    Cons

    I feel like there isn't any place to grow in the company, Ive been trying to move up the ladder for a while without success.

    Advice to ManagementAdvice

    Have more realistic goals, dont push your employees to do huge sales when theres no traffic in the store.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    sales consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    it is an awesome place to work. you have to really like people to work here though. love the competitive work environment

    Cons

    i dont like how much pressure they put on your numbers. you are constantly under the radar tracking you credit apps, gsp adh, services, tech support blah blah blah

    Advice to ManagementAdvice

    management is awesome!

  6.  

    Home theater/gaming/appliances/entertainment Lead/key holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Lead in New York, NY
    Current Employee - Home Theater Lead in New York, NY

    I have been working at Best Buy full-time (less than an year)

    Pros

    Company as a whole is very good, they take care of the employees if the store meets budge. Great bonuses and ways to advance your career by getting to know market staff. Pretty good pay compared to other big companies. Good benefits for full timers

    Cons

    No set schedule, have to work holidays. Could be paid more for all the work I do but it's good compared to other companies. Bad side for part timers is if your in a small not busy store u will most likely not get many hours

    Advice to ManagementAdvice

    Lead by example, if you want something done a certain way, you show the way not just verbally say you want it a certain way. Don't speak on coaching if you don't coach yourself. Once your a manager doesn't mean you can't help a customer, if you see everyone is busy don't ask who can help a certain customer, help them yourself

    Recommends
    Positive Outlook
  7.  

    Excellent company with availability to move up in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate
    Current Employee - Best Buy Mobile Sales Associate

    I have been working at Best Buy

    Pros

    Nice management, flexible scheduling, bonus opportunities

    Cons

    Holidays, Customer attitudes, Lazy Coworkers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easy & fun part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Best Buy

    Pros

    Great co-workers and management at this store. Always had fun and days usually went by fast.

    Cons

    Their pay was too low and I had to look for something else.

    Recommends
    Positive Outlook
  9.  

    Great place to work for if you have a high traffic location!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Team
    Former Employee - Project Team

    I worked at Best Buy

    Pros

    Decent pay for the work, lots of team building exercises and excellent training opportunities

    Cons

    If you're in a small store, growth is limited to the slim chance of someone else being promoted or a new position being created, otherwise, you have to move.

    Advice to ManagementAdvice

    Give your employees a more relaxed approach if they are anything like my old store's crew and we will show you the top results!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Benefits and Pay for a part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate
    Current Employee - Best Buy Sales Associate

    I have been working at Best Buy part-time (more than an year)

    Pros

    From a part time perspective:
    -pay is good for entry level with very little experience
    -employee discounts and manufacturer connections are great
    -not commissioned based(steady pay)
    -friendly environment everywhere I have gone

    Cons

    I dont know about any of the advancement opportunities or things like that.
    If i had to pick one thing to gripe about it might be the constant emphasis put on sales that can create a significant pressure on you if you can't take it the right way. I get the need for tracking sales for improvement like looking how you have done on a weekly bases, But having to look up and write down out numbers every day and track every sale on paper for the manager to sign off on and tell us if we did good enough seems a bit much. However, this isnt a terribly big deal.

    Advice to ManagementAdvice

    Chill out on the employee sales. At least let them know that you know it won't be good all the time and that if it starts to drop you will help them figure out how to get it back up.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company that treats employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Good benefits (full-time)
    Can view schedule online
    Lots of programs to help employees
    Good discount

    Cons

    Suspect management (obviously depends on location)

    Recommends
    Positive Outlook
    Approves of CEO

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