Best Buy Reviews

Updated October 30, 2014
Updated October 30, 2014
6,045 Reviews
3.3
6,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,990 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales Specialist
    Former Employee - Computer Sales Specialist

    I worked at Best Buy part-time (more than an year)

    Pros

    hourly non comission, management is helpful and goals are department or store oriented, discount is great, coworker were friendly and store team environment made it a great place to work

    Cons

    individual performance is not always recognized or rewarded; hours and schedule could be extremely random and vary week to week making it difficult to plan life outside of work

    Advice to ManagementAdvice

    Find some way to recognize individual employees contributions

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Incredible Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    Absolutely a fun environment to work in, amazing products.

    Cons

    Sometimes corporate is not 100% committed to customer/client satisfaction which can derail the experience.

    Advice to ManagementAdvice

    Keep your associates excited about coming in to work and taking care of excellent customer service

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Experience depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA
    Former Employee - Home Theater Sales Associate in Porter Ranch, CA

    I worked at Best Buy part-time (more than 3 years)

    Pros

    The management team was excellent at the store I worked at. We were considered a test store so many of the corporate marketing and sales strategies were tried at our store which made the environment open to new ideas and a lot of flexibility.

    Cons

    Promotions are tough, basically have to wait till someone either gets fired, gets promoted, or move to another store to get a promotion. As a con, that is standard though

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    One of the best retail environments that I have ever worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist in Waterford, CT
    Current Employee - Computer Sales Specialist in Waterford, CT

    I have been working at Best Buy full-time (less than an year)

    Pros

    I still love going to work everyday. The training is phenomenal and the managers and supervisors don't babysit you. They expect you to know how to do your job and trust you to do it. Like many positions, you get what you put into it. If you work hard, you will be recognized and will move up. Within 3 months of working with the company I was given full time status and made a specialist in my department. Everybody has a generally good attitude and the atmosphere is fun.

    Cons

    The company does like to change the way they do things on an employee level quite often. Different supervisors have different things that they think will work, so if your supervisor changes, expect changes in your department. It sometimes feels like they try a shotgun approach to encouraging an increase in your personal sales goals, trying several different tactics hoping that one will motivate you. In the end, however, they are also pretty flexible so as long as you are meeting the goals, it is not a big deal.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Entry level with decent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Employee Discount, great co-workers, alright hours. Great for a college student

    Cons

    Every employee is drilled numbers like they are a manager, nowhere to move up unless a manager leaves.

    Advice to ManagementAdvice

    Never received a review

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It is going pretty well so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Best Buy part-time (less than an year)

    Pros

    the accommodations are probably the best part of working at best buy since you get additional discounts on top of your employee discount

    Cons

    The place is nice and fun to work at so i have nothing wrong with working there so far plus I've worked there for less than a month so I haven't gotten a great lot of time to have any cons

    Advice to ManagementAdvice

    keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Home office specialist

    Former Employee - PC Home Office Specialist in Chicago, IL
    Former Employee - PC Home Office Specialist in Chicago, IL

    I worked at Best Buy full-time (more than an year)

    Pros

    Friendly work environment. Lots of sales orientated departmental goals to meet.

    Cons

    Tough to get salary raises, since it's not commission based

  9.  

    Best Buy Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Lead in New York, NY
    Former Employee - Best Buy Sales Lead in New York, NY

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Pros fast paced environment, diverse culture, co workers work together

    Cons

    Pay rate is trash for the amount of work and the sales goals they want you to achieve for them

    Advice to ManagementAdvice

    Reward the hard workers , promote from within and give employees a chance to grow in the store and move up to other positions

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Deputy CIA Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Great enviroment for development, career growth and new opportunities! I have been with the company for over 8 years and am still going.

    Cons

    Decline in leadership structure, workloads have increased due to newer operating model. Would like to have more leadership present.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Best company to begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connectivity Business Manager in Miami, FL
    Former Employee - Connectivity Business Manager in Miami, FL

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Great environment, up to the level of manager...

    Cons

    The company does not put any importance on the quality of life during your tenure as an assistant manager.

    Advice to ManagementAdvice

    Speak to assistant managers to gain actual insight, sometimes the wrong people are leading the helm of stores because they once were good assistant managers. The issue is when they become GM or DM they forget how hard the struggle underneath them was and overlook some great employees.

    Recommends
    Negative Outlook
    Approves of CEO

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