Best Buy Reviews

Updated October 21, 2014
Updated October 21, 2014
5,971 Reviews
3.3
5,971 Reviews
Rating Trends

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Best Buy CEO Hubert Joly
Hubert Joly
1,948 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 753 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 321 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 202 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 186 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good work environment, good retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portable Electronics Sales Associate in Germantown, MD
    Former Employee - Portable Electronics Sales Associate in Germantown, MD

    I worked at Best Buy part-time (more than an year)

    Pros

    -Good pay
    -Decent discount
    - technology based job
    - coworkers
    -

    Cons

    - treat you like a commissioned worker (even though you are not)
    - long hours

    Advice to ManagementAdvice

    While it's easy to understand that they are pushed into making you a sales machine. I would put customer satisfaction above selling Geek Squad warranties.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk in Glendale, AZ
    Current Employee - Clerk in Glendale, AZ

    I have been working at Best Buy full-time (more than 5 years)

    Pros

    I really liked the Flexible Hours

    Cons

    I did not like having to work Weekends

    Advice to ManagementAdvice

    Please try to consider Longer Lunches

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert in Oklahoma City, OK
    Current Employee - Apple Expert in Oklahoma City, OK

    I have been working at Best Buy full-time (more than an year)

    Pros

    Considering other retail places to be working at, Best Buy stands out. the benefits on discounts and path to excellence points are great ways to motivate and keep you moving forward in the company. If you would like to get promoted, just ask how and all you have to do is try. Meeting interesting people all the time and being able to help out is pretty cool.

    Cons

    Although meeting some people is one of the pros it also shows up on the cons since not all people are nice. some can just be very rude and well I feel bad to say but some are just very slow. Just acknowledge that you will have to be patient and have a positive attitude to work here. Holidays are probably the worst but a lot of overtime is expected.

    Advice to ManagementAdvice

    I would advise the management here in oklahoma city to take yearly evaluations very seriously especially since many would love greater opportunities with the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Digital Imaging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate in Destin, FL
    Former Employee - Best Buy Sales Associate in Destin, FL

    I worked at Best Buy part-time (more than 3 years)

    Pros

    Great people to work with and great discount

    Cons

    Personal growth comes kind of slow

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun company, new and fun products, customers can be very demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Syracuse, NY
    Former Employee - Customer Service Specialist in Syracuse, NY

    I worked at Best Buy full-time (more than 5 years)

    Pros

    People, Culture, Discount, Benefits for Full time and Part time. Always part of the latest in greatest in consumer electronics.

    Cons

    Leadership varies from store to store. Some stores have extremely talented people keeping the wheels moving while others not so much. It's retail, you are expected to work or be available most holidays. Time and a half is great, and double time and half if your full time and work the holidays.

    Advice to ManagementAdvice

    Promote the talent from within. Make sure the right people are in the right spot to succeed in their skill sets. Pay employees slightly more to be competitive with Apple and Microsoft hourly employees, this will allow you to hire more talented people and hold higher expectations from employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection in Louisville, KY
    Current Employee - Asset Protection in Louisville, KY

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Flexibility of the Job, Pay

    Cons

    no communication working holidays and having long hrs

    Advice to ManagementAdvice

    promote from within more

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Best Buy is getting things together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Supervisor in Cleveland, OH
    Current Employee - Warehouse Supervisor in Cleveland, OH

    I have been working at Best Buy full-time

    Pros

    New leadership has an intelligent vision to move company forward. Best Buy places a tremendous trust in front line leadership, at least on the supply chain side. Haven't seen any micromanaging so far. Embraces diversity and takes care of employees pretty well for any industry, let alone retail.

    Cons

    I'd say the cons are more industry related than anything specific to Best Buy. Amazon has killed margins for everyone and shrinking margins mean shrinking profits and everything else bad that goes along with it. BBY is doing it's best to compensate its employees as well as it can in a space that really isn't very friendly to that behavior.

    Advice to ManagementAdvice

    I would say continue to promote distribution channels, i.e. delivery from store and home delivery and get Pac Sales in as many markets as will support the concept. High end appliances have high margins and high margins mean better compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Job, but gets old fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Operations
    Current Employee - Geek Squad, Operations

    I have been working at Best Buy part-time

    Pros

    The company offers tons of perks and is great to work. The teams are usually friendly. You get to learn a lot of information about technology.

    Cons

    The job gets boring after awhile. There is a high turn over rate and because of this the company is not investing as much time as they used to in order to formally train employees. Advancement is very hard within the company. Also raises are a bit hard to come by.

    Advice to ManagementAdvice

    Develop and help maintain career paths for employees. Be more competitive and give more chances to receive raises. Allow for flexing to create a difference in atmosphere.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Experience, A lot of work but gained a lot of knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer and Tablet Supervisor in Christiansburg, VA
    Former Employee - Computer and Tablet Supervisor in Christiansburg, VA

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Interactions with an array of people, both customer and employee. Learned a lot of business acumen not only being a regular employee but more so as a supervisor.

    Cons

    A lot of corporate changes and dog and pony shows. Not all leadership, GM and up, are consistent with their message to the mid-level leadership and lower.

    Advice to ManagementAdvice

    Try to ensure that a clear and cut message is dispersed among the entire company, from top to bottom.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pretty decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Best Buy full-time (less than an year)

    Pros

    Discounts, fun place to work at

    Cons

    It's hard to know about everything in the store since it's huge

    Advice to ManagementAdvice

    Communication!!!!!!!! Stop blaming one another!

    Recommends
    Positive Outlook
    No opinion of CEO

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