Best Buy Reviews

Updated September 15, 2014
Updated September 15, 2014
5,735 Reviews
3.3
5,735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,828 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best Buy Mobile Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Saint Petersburg, FL
    Current Employee - Sales Lead in Saint Petersburg, FL

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Fun work environment. Real family atmosphere. Lots of room for advancement and paid training's. Decent compensation compared to it's competitors.

    Cons

    Work life schedule can be tough for managers. Demand a lot from there people. Always changing focuses.

    Advice to ManagementAdvice

    Continue to focus on Mobile and other departments that are high margin. Create better incentives for employees while not loosing customer service.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun job to work while still in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time for more than a year

    Pros

    Most people working there are still in school or are fairly young. Get a great discount on all the latest electronics. You are also paid reasonably for the job that you do.

    Cons

    Managers can be heavily performance driven with a lot of pressure to sell and you don't work on commission so there isn't a large incentive to over achieve .

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great short term job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Sales Associate  in  Dallas, TX
    Former Employee - Best Buy Mobile Sales Associate in Dallas, TX

    I worked at Best Buy part-time for more than a year

    Pros

    Bestbuy was a great company to work for while it lasted. You work with a lot of different people, but all of my teammates were really great people. The only thing that I miss is the employee discount.

    Cons

    As a sales associate its definitely not a long term job. I did not see much advancement within the company besides being a manager. Low wages and bonus structure was non existent.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    What you put in is what you'll get out of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate
    Current Employee - Best Buy Sales Associate

    I have been working at Best Buy full-time for more than a year

    Pros

    Employee Discount is phenomenal, lots of new gadgets to play with, flexible hours, and can transfer you or move you to a different position if you'd like. Plus you'll learn a lot of knowledge both in product, communication skills, and leadership skills.

    Cons

    Sales. Can get stressful at times if you're not the salesman type. Your manager can make or break your experience so be sure to interview the manager when you're applying for the job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time for less than a year

    Pros

    It's a fairly simple job with lots of work to keep you busy. Employee discounts and compensation with bonuses are great. Good benefits with medical, dental and 401k and plenty of vacation and paid time off.

    Cons

    Big con is you can only make so much money. Your salary caps out at a certain point and you can no longer receive raises. There is also very little room for advancement to supervisor or manager to increase that salary.

    Advice to ManagementAdvice

    My advice to management would be to contribute to your team. Do not just stand around with a clipboard or binder and oversee the employees. Just because you are management does not mean you cannot help a customer.

  7.  

    Good for getting through school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Sales Consultant  in  Philadelphia, PA
    Former Employee - Wireless Sales Consultant in Philadelphia, PA

    I worked at Best Buy as a contractor for less than a year

    Pros

    There were monthly bonuses and the discount was pretty amazing

    Cons

    They only care about sales and not about how much you're actually helping the customer.

    Advice to ManagementAdvice

    Look at the whole picture before cutting GOOD employee's hours.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    Great friendships with my coworkers

    Cons

    Crappy managers in most positions I held with best buy

    Advice to ManagementAdvice

    Don't always promote from within

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Crazy days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor  in  Ann Arbor, MI
    Current Employee - Sales Supervisor in Ann Arbor, MI

    I have been working at Best Buy full-time for more than a year

    Pros

    Great pay and benefits best discount

    Cons

    Forever changing always worried about losing job

    Advice to ManagementAdvice

    Be honest

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Best Buy has changed from a decade ago as far as the way it operates, but they do still care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad Manager  in  Houston, TX
    Current Employee - Geek Squad Manager in Houston, TX

    I have been working at Best Buy full-time for more than 8 years

    Pros

    great discount, training, and great environment

    Cons

    retail... need I say more.

    Advice to ManagementAdvice

    We do not keep the right talent and we reward the wrong talent... We should be paying people what they are worth and not allowing talent to walk.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great First Retail Experience

    • Culture & Values
    Former Employee - Customer Service Specialist
    Former Employee - Customer Service Specialist

    I worked at Best Buy part-time for more than a year

    Pros

    Flexible hours, employee discount, and proper training.

    Cons

    I only worked part time and had no cons while working here.

    Recommends

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