Best Buy Reviews

Updated September 19, 2014
Updated September 19, 2014
5,775 Reviews
3.3
5,775 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,845 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I enjoyed working at best buy, comfortable and fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Customer Service Agent (CSA)  in  Fullerton, CA
    Former Employee - Geek Squad, Customer Service Agent (CSA) in Fullerton, CA

    I worked at Best Buy part-time for more than a year

    Pros

    If you enjoy working with customers then this is the place.

    Cons

    Not a lot of full time openings.

  2.  

    Good College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate  in  Houston, TX
    Former Employee - Best Buy Sales Associate in Houston, TX

    I worked at Best Buy full-time for more than a year

    Pros

    Decent pay for the work expected.

    Cons

    Long hours, and constantly having to learn new information.

    Advice to ManagementAdvice

    Build a relationship with your employees before demanding.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best Buy Mobile Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Saint Petersburg, FL
    Current Employee - Sales Lead in Saint Petersburg, FL

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Fun work environment. Real family atmosphere. Lots of room for advancement and paid training's. Decent compensation compared to it's competitors.

    Cons

    Work life schedule can be tough for managers. Demand a lot from there people. Always changing focuses.

    Advice to ManagementAdvice

    Continue to focus on Mobile and other departments that are high margin. Create better incentives for employees while not loosing customer service.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Fun job to work while still in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time for more than a year

    Pros

    Most people working there are still in school or are fairly young. Get a great discount on all the latest electronics. You are also paid reasonably for the job that you do.

    Cons

    Managers can be heavily performance driven with a lot of pressure to sell and you don't work on commission so there isn't a large incentive to over achieve .

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Short and sweet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Magnolia Home Theater Sales Associate  in  Woodbridge, VA
    Current Employee - Magnolia Home Theater Sales Associate in Woodbridge, VA

    I have been working at Best Buy full-time for less than a year

    Pros

    Hours, sales experience, beginner job, decent pay for retail.

    Cons

    No bonuses. Constant push for CC applications.

    Advice to ManagementAdvice

    Encourage teamwork.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It was a great experience

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Best Buy part-time

    Pros

    Great Job people care for you

    Cons

    sales goals are a must

  8.  

    Crazy days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor  in  Ann Arbor, MI
    Current Employee - Sales Supervisor in Ann Arbor, MI

    I have been working at Best Buy full-time for more than a year

    Pros

    Great pay and benefits best discount

    Cons

    Forever changing always worried about losing job

    Advice to ManagementAdvice

    Be honest

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good for getting through school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Sales Consultant  in  Philadelphia, PA
    Former Employee - Wireless Sales Consultant in Philadelphia, PA

    I worked at Best Buy as a contractor for less than a year

    Pros

    There were monthly bonuses and the discount was pretty amazing

    Cons

    They only care about sales and not about how much you're actually helping the customer.

    Advice to ManagementAdvice

    Look at the whole picture before cutting GOOD employee's hours.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Overall a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy full-time

    Pros

    Great friendships with my coworkers

    Cons

    Crappy managers in most positions I held with best buy

    Advice to ManagementAdvice

    Don't always promote from within

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Buy part-time for less than a year

    Pros

    It's a fairly simple job with lots of work to keep you busy. Employee discounts and compensation with bonuses are great. Good benefits with medical, dental and 401k and plenty of vacation and paid time off.

    Cons

    Big con is you can only make so much money. Your salary caps out at a certain point and you can no longer receive raises. There is also very little room for advancement to supervisor or manager to increase that salary.

    Advice to ManagementAdvice

    My advice to management would be to contribute to your team. Do not just stand around with a clipboard or binder and oversee the employees. Just because you are management does not mean you cannot help a customer.

Worked for Best Buy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.