Best Buy Reviews

Updated October 31, 2014
Updated October 31, 2014
6,045 Reviews
3.3
6,045 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,990 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 760 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 323 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 204 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 189 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Demanding, But Rewarding (as a temporary job while in college)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Gilroy, CA
    Former Employee - Sales Associate in Gilroy, CA

    I worked at Best Buy part-time (more than an year)

    Pros

    As a sales associate, much of my experience is going to be very store-specifc; however, here is what I encountered during my time at Best Buy:
    Awesome management
    Lenient time-off
    Great rewards ('Path To Excellence', employee discount)
    Team-oriented work environment
    Friendly and fun coworkers
    Great learning experience
    Always changing (both a pro and con)
    Always something to do (fast-paced)

    Cons

    Always changing (both a pro and con)
    Always something to do (fast-paced)
    Demanding (not a great part-time job for a college student)
    Stressful every so often (though most if not all jobs are this way from time to time)

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Deputy CIA Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Chicago, IL
    Current Employee - Operations Manager in Chicago, IL

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    Great enviroment for development, career growth and new opportunities! I have been with the company for over 8 years and am still going.

    Cons

    Decline in leadership structure, workloads have increased due to newer operating model. Would like to have more leadership present.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Awesome, If you want to become good at sales then you have an oppurtunity to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Crystal Lake, IL
    Current Employee - Sales Consultant in Crystal Lake, IL

    I have been working at Best Buy full-time (more than an year)

    Pros

    employee discount, you barely have to put things away and down stock like other retail jobs, there are some pretty amazing managers,

    Cons

    Boring after a while, not much unless you are looking to move up in the company, the systems slack sometimes and get pretty annoying after a while, they tend to over staff for the holidays and leave a lot of people without hours after January

    Advice to ManagementAdvice

    Offer more opportunities for improving sales associates, and spent more time trying to hire the right people instead of hiring people right away

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Chandler, AZ
    Former Employee - Retail Sales Consultant in Chandler, AZ

    I worked at Best Buy part-time (less than an year)

    Pros

    Great Discount for employees
    Work schedule- works around your schedule
    Training opportunities lots of training, some required some optional
    Training compensation

    Cons

    Pay- no longer has commission
    Doesn't have a base pay when entering, I was offered higher then the person who got hired st the same time as me.
    Working black Friday, and wanting to buy stuff from there

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    It's retail

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Fair pay, good for those working while attending school. You do learn about the stuff you sell in your department.

    Cons

    Lack of staff, too much pressure to get credit cards/ sell services/ high margin accessories

  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist in Orland Park, IL
    Current Employee - Inventory Specialist in Orland Park, IL

    I have been working at Best Buy full-time (more than an year)

    Pros

    Excellent Discount
    You really gain a true understanding for retail
    Great work environment
    Tuition Assistance

    Cons

    Not compensated fairly
    retail hours
    back Friday

    Advice to ManagementAdvice

    Pay your employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Best company to begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Connectivity Business Manager in Miami, FL
    Former Employee - Connectivity Business Manager in Miami, FL

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Great environment, up to the level of manager...

    Cons

    The company does not put any importance on the quality of life during your tenure as an assistant manager.

    Advice to ManagementAdvice

    Speak to assistant managers to gain actual insight, sometimes the wrong people are leading the helm of stores because they once were good assistant managers. The issue is when they become GM or DM they forget how hard the struggle underneath them was and overlook some great employees.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Wonderful on-going training, incredible discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bbym Sales Lead
    Former Employee - Bbym Sales Lead

    I worked at Best Buy part-time (more than an year)

    Pros

    On going training, bonus structure for some sales floor employees, amazing discounts

    Cons

    More benefits for part timers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Howell, NJ
    Former Employee - Cashier in Howell, NJ

    I worked at Best Buy part-time (less than an year)

    Pros

    I loved working at best buy. Everyone is extremely nice and laid back. Just a great work environment for anyone who is starting off.

    Cons

    Not much to say. It's a basic you always get busy during the holidays but after that it slows down. My hours weren't great but I still enjoyed working there.

    Advice to ManagementAdvice

    My mangers where awesome I honestly can't conplain about it.

    Approves of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Install Tech Lead in Denton, TX
    Current Employee - Mobile Install Tech Lead in Denton, TX

    I have been working at Best Buy full-time (more than 8 years)

    Pros

    worked there for 7 years and of course had its ups and down but loved it and that's why i stayed for so long. Pay is good, and competitive in the retail job realm. You get bonuses on numbers which is great, gives good motivation and the employee discount is amazing. Culture is great and has great tools for you to expand your knowledge and is a great tool for new employees even has comedy in something that can be so boring to anyone. If your a motivated individual there is def. room for advancement at least in my store which was amazing, i saw people promoted left and right way more than allot of other stores and opportunities available to people willing to take the responsibility, nothing was handed to you, you had to earn it. Management and the GM are great at this store and I've missed it ever since i left.

    Cons

    No cons, i loved best-buy up until my last day and still do, hope i can work there again someday part time.

    Advice to ManagementAdvice

    I've never had a problem with management, i did my job without issues and things went smoothly, and always had support from management and got along famously even and multiple stores, if such issues arises was always dealt with.

    Recommends
    Positive Outlook
    Approves of CEO

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