Best Practices

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  www3.best-in-class.com

Best Practices Reviews

Updated December 10, 2014
Updated December 10, 2014
5 Reviews
2.7
5 Reviews
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Chris Bogan
5 Ratings

Employee Reviews

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  1.  

    Excellent Career Development Opportunity at an Established Local Company with Global Reach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Team Member in Chapel Hill, NC
    Current Employee - Research Team Member in Chapel Hill, NC

    I have been working at Best Practices full-time (more than 3 years)

    Pros

    1) Direct interaction with senior level clients at a variety of organizations. You would never have this type of access in a larger company.
    2) Frequent coaching and mentoring from a seasoned executive team
    3) Chances to fine tune your professional skills in a variety of areas in the business- research, business development, marketing
    4) Monthly internal lunch and learns to provide continuing education to all employees
    5) You see the impact of your work from start to finish- and the direct impact it had with your clients
    6) Excellent work to home life balance

    Cons

    Best Practices is a small company, and employees are treated like family members- which is excellent when it comes to comfort on the job, but ocassionally allows some people that aren't fits to stay longer than they normally should.

    Advice to ManagementAdvice

    1) Continue to upgrade internal technology- critical to staying ahead in our business
    2) Actively recruit more talent
    3) Work to increase accountability

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Corruption and Cowards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Practices

    Pros

    Great compensation is all I can think of.

    Cons

    Full of corrupt employees. It is ironic that this place is called "best practices" when the executives seem to do the opposite in their day to day. Be up front with people, not every action against employees should be taken behind closed doors. I hate to see cowardliness in executives lead to trickery and bad business.

    Advice to ManagementAdvice

    Be up front. You just look like a bunch of slimeballs when you screw us over in the privacy of your offices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Internship was OK, but not all that I had hoped for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Chapel Hill, NC
    Former Employee - Intern in Chapel Hill, NC

    I worked at Best Practices as an intern (less than an year)

    Pros

    Everyone is nice and helpful--I really liked everyone I met.

    Cons

    The office is tiring--very stiff and cubicle-oriented. As an intern, I had very little work to do--it was boring at times. I would have liked to be involved in more, but there was little direction or opportunity.

    Advice to ManagementAdvice

    Be more involved in the office--I never saw them anywhere but coming in and leaving the office. Also, innovate--analyses of "best practices" are common now, and there's a lot of expertise you all could better leverage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Potential Turned to Frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate in Chapel Hill, NC
    Former Employee - Associate in Chapel Hill, NC

    I worked at Best Practices

    Pros

    I was excited to start at BPLLC and the training seemed to show a lot of potential for learning and advancement. My first few projects were interesting, if a little repetitive.

    Cons

    The limitations of the organization became obvious pretty quickly - too much templated work and not enough opportunity for individuals to contribute anything new.

    Advice to ManagementAdvice

    Stop pigeonholing every employee - people can grow into new roles and almost everyone at Best Practices could be doing more than they are and would be happy to contribute in ways they aren't allowed to currently.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Great place to learn quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chapel Hill, NC
    Current Employee - Anonymous Employee in Chapel Hill, NC

    I have been working at Best Practices

    Pros

    I loved my interactions with customers. You had the opportunity to have high-level substantive interactions with Director to SVP-level clients at quarterly benchmarking conferences, during research projects, as well as in sales and service interactions. You are constantly learning, especially about the best practices of F500 companies, so you gain a lot of valuable experience to put on your resume. You have the opportunity to build lasting relationships with clients, which was very rewarding. Everyone has to sell, market and/or do research so there's a lot of cross-functional teams. People often support more than one product/service. They use great templates and models with standardized processes so the formula for success is relatively easy to follow. If you want custom benchmarking, especially in the area of pharmaceutical sales, they are very good. Communication about company performance through quarterly hands on meetings is good. They also allow a great deal flexibility re: where and when to do your job. The culture is very performance based. Everyone has targets and timelines for deliverables.

    Cons

    Benchmarking has become a commodity. Every professional association is doing it now, and there are providers like APQC, that offers free benchmarking opportunities with services like their Open Standards Benchmarking Collaborative. BPLLC's business model is easy to replicate, and has already been replicated successfully by other entities, including some former employees creating competing organizations, e.g., CuttingEdge Info and ThoughtLeader Select.

    Advice to ManagementAdvice

    Listen more to employees about trends in the market and potential new product innovations/improvements (even if they may cannibalize existing offerings). If BPLLC doesn't create them, a competitor will. Try harder to truly engage employees and understand their concerns and issues, seek harder to build a culture of mutual trust. Maybe former employees wouldn't have left to create competing organization if they would have felt understood and empowered to innovate internally.

    Doesn't Recommend
    Approves of CEO

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