Best Western Reviews

Updated July 22, 2015
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3.0
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Recommend to a friend
Approve of CEO
Best Western President and CEO David T. Kong
David T. Kong
83 Ratings

Pros
  • Great people, great office culture (in 7 reviews)

  • Good pay you get cheap rooms and employee discounts (in 6 reviews)

Cons
  • There is almost zero room for advancement (in 8 reviews)

  • Tough work for low pay but that is the hotel business (in 12 reviews)

More Pros and Cons

230 Employee Reviews

Sort: Popular Rating Date
  1. Okay place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Danville, VA
    Former Employee - Front Desk Agent in Danville, VA

    I worked at Best Western

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice environment and easy going responsibilities

    Cons

    Pay not that great per hour

    Advice to Management

    Be more courteous


  2. Best Western

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Dest Agent in Murfreesboro, TN
    Former Employee - Front Dest Agent in Murfreesboro, TN

    I worked at Best Western (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The job was not difficult and the night audit shift was easy to learn and handle.

    Cons

    Management did follow company standards which caused many problems between employees and guests.


  3. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Western

    Pros

    The guests that come through can be amazing.

    Cons

    Depending on the owner of the hotel, you might not make what you should.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. customer service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Western full-time

    Pros

    The boss was very nice and my fellow co- workers were also nice.

    Cons

    The rude and disrespectful customers that came into the hotel

    Advice to Management

    no advice to management


  6. front desk

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Western part-time

    Pros

    it is good. great job

    Cons

    nothing is bad. great job


  7. Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard in Rockville Centre, NY
    Former Employee - Lifeguard in Rockville Centre, NY

    I worked at Best Western

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Location near the train and gas station. There was a lot of hours available, but that's probably because working there was not good.

    Cons

    Not good quality, no communication or support for staff. No system if there was a problem or plan of action

    Advice to Management

    Better communication


  8. Really good staff + excellent standards!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Best Western part-time

    Recommends
    Recommends

    Pros

    The staff were super helpful when guidance was needed

    Cons

    Bad hours + Most times spent in sun than in rooms


  9. Desk Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Western part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    As long as you have a customer service-friendly personality and can deal with the occasional difficult customer, the job is very easy. Good bit of down time on slower days/times of the week, so good for students who need to get reading done. Management is very accommodating.

    Cons

    Pay is a joke. No healthcare or retirement benefits.

    Advice to Management

    If you paid more than peanuts, you could likely avoid the constant turnover by keeping good people.


  10. Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Bellingham, WA
    Former Employee - Prep Cook in Bellingham, WA

    I worked at Best Western full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can do your best for personal responsibility.

    Cons

    New management all the time.

    Advice to Management

    Recognize employees within and higher within.


  11. Front Office Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Western full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Its an Equal opportunity employer

    Cons

    Salary is just about average

    Advice to Management

    Salary should be based on emplyees contribution to the company not just based on tenure



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