Better World Books

  www.betterworldbooks.com
  www.betterworldbooks.com
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Better World Books Reviews

8 Reviews
3.4
8 Reviews
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Andrew Perlmutter
1 Rating

Employee Reviews

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  1. 1 person found this helpful  

    A good company , but room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bit of Everything  in  Dunfermline, Scotland (UK)
    Former Employee - Bit of Everything in Dunfermline, Scotland (UK)

    I worked at Better World Books full-time for more than a year

    Pros

    I worked in the UK division of this global bookseller

    Better World Books has a positive impact in many ways - it is a valuable source of income for literacy charities and libraries who benefit from each sale , and is great for the environment.

    When I worked there I saw people get chances at jobs and develop who where unlikely to get jobs anywhere else due to lack of experience or other barriers.

    As it was a growing start-up , there was room to progress for talented employees in at the beginning, who may not have had lots of experience previously

    Lots of lovely , genuine people working there

    Cons

    Salary/benefits for supervisors , support staff and warehouse employees was pretty poor

    Some of the senior managers/supervisors in the UK had poor people management skills , where unable to take feedback and where overtly negative to the point you wondered why they did not leave.

    Poor or dysfunctional behaviors by some employees was not addressed by managers due to lack of skill/will on the managers part

    Books are becoming finite as ebooks take off - no diversification strategy appeared to be in place when I worked there

    US CEO, Andy P- although I believe he has now left

    Advice to ManagementAdvice

    Keep growing , and reward and actively develop your lower level employees

    Change the culture to a more open and honest approach

    Promote active listening and open feedback

    Diversify!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Poor experience that got worse with each managerial decision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Better World Books full-time

    Pros

    You are able to cash out excessive personal time off for eighty cents on the dollar. They also provide you donuts on payday.

    Cons

    Difficult to take time off because various managers do not frequently approve vacation requests, even months in advance. Lots of turnover.

    Advice to ManagementAdvice

    Begin to thoroughly interview your prospective employees and inform them what type of atmosphere they will be joining.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Mishawaka, IN
    Former Employee - Project Manager in Mishawaka, IN

    I worked at Better World Books

    Pros

    Generous vacation; Independent work environment

    Cons

    Transparency is lacking; Little opportunity for growth; Little training for ambitious employees;

    Advice to ManagementAdvice

    Management is young and inexperienced. They should be allowed to learn more management skills and techniques in a college setting. Promotional opportunites should be based on credentials. The most hard working and educated should have the opportnities to move up within the company. Management should be more truthful with employees. Deception and lying will be exposed. Reviews should be performed much more regularly. That is, at least, once every six months if not more frequently.

    Doesn't Recommend
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  5. 1 person found this helpful  

    Tremendous growth company with great opportunity despite hit-or-miss leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Better World Books full-time

    Pros

    Tremendous opportunity to learn if you play the politics well.

    Cons

    Leadership is top down. The most common response to the question "Why?" is "(Executive) says so." Some of the leadership is excellent, others are in over their heads.

    Advice to ManagementAdvice

    Take seriously the commitments you make to the staff. Say what you mean and mean what you say.

  6. 1 person found this helpful  

    Great for career development if you're high initiative. Startup transitioning into playing with the big boys.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Better World Books full-time

    Pros

    Performance contributes to significant environmental and social impact
    Room for growth in the industry
    Professional development opportunities abound for self starters

    Cons

    Growing pains in transitioning from startup to structured organization
    Margins on used books do not currently allow for salaries you'd expect for the work put in

    Advice to ManagementAdvice

    Continue to value your people and all your stakeholders will be taken care of

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Mostly a great place to work...but no company is perfect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dunfermline, Scotland (UK)
    Current Employee - Anonymous Employee in Dunfermline, Scotland (UK)

    I have been working at Better World Books

    Pros

    Better World Books has great values.
    It's a relaxed place to work but work always gets done
    Customers are very important to the company.
    There are some really good people to work with.
    Overall it is a great place to work

    Cons

    Apart from discount on the books there aren't really any benefits, there is a Stakeholder Pension but the company don't contribute so no incentive to join up.
    Some of the senior managers have no people skills and have very little management experience which reflects in their management styles and abilities.
    Pay is not competitive.

    Advice to ManagementAdvice

    Keep doing what you are doing, i.e. constantly trying to be better. Invest in your staff, all the way from the top, down to the bottom.

    Recommends
  8.  

    best place in the world to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Better World Books

    Pros

    great staff and management
    terrific career growth possibilities
    good benefits
    fair pay
    relaxed and enjoyable work environment
    social mission wonderful

    Cons

    growing company so bound to have some growing pains at times

    Advice to ManagementAdvice

    Continue to share as you do. Your transparency is terrific

    Recommends
  9. 2 people found this helpful  

    Management need to be more competitive with the wages they are offering or they will lose key staff members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - UK Hardworking Team Member
    Current Employee - UK Hardworking Team Member

    I have been working at Better World Books

    Pros

    - Career Advancement opportunities
    - Friendly staff (mostly) /casual dress
    -A lively working environment
    -staff discount (the only benefits offered
    -passionate senior management
    -social, environmental stance brilliant

    Cons

    -wages and benefits are appalling - many hourly paid staff struggle to make ends meet or have 2nd jobs
    -hourly paid staff with many additional responsibilities getting the same rate as those without
    -some of the managers have *very* poor people and basic leadership skills
    -communicating change is very hit or miss

    Advice to ManagementAdvice

    1. Look after your staff - at least pay us the market rate , we'll be loyal and less likely to jump ship to amazon
    2. Implement a staff grading scheme - e.g grade 1 for floors staff grade 2-3 for team leaders/those in specialist role 4 for mangers - it would stop rumors about salaries and give people something to aspire too
    3. Recognition Recognition, Recogniton !
    4. Be more open and honest - american staff earn more, have greater benefits - why?

Better World Books Photos

Filling the book collection box outside of the Atlanta area office.
The book collection box outside of the Atlanta area office.

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