Beyond.com

  www.beyond.com
  www.beyond.com

Beyond.com Reviews

Updated November 7, 2014
Updated November 7, 2014
28 Reviews
2.9
28 Reviews
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Beyond.com President and CEO Richard P. Milgram
Richard P. Milgram
21 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Not the best, but not the worst experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Beyond.com full-time

    Pros

    Benefits are decent, stocked kitchen for drinks and snacks, ability to work from home due to inclement weather etc. For the most part everyone is great to work with, and direct management is supportive of ideas and welcomes/appreciates hard work and contributions. You do have freedom to take ownership of projects and can move up in career in that sense/gain experience (but this does come at a price).

    Cons

    For a tech company, capabilities are pathetic. You have new ideas, and they are almost always shot down because "the system" cannot handle it or cannot support it. Things are not well organized here, and people don't share information easily with the people that get affected by changes. The CEO always ends up going with his ideas, and doesn't trust those he's hired (except maybe a select few) to execute plans that could help employees and clients.

    Advice to ManagementAdvice

    Trust your employees, and invest money into your products and improving "the system". Stop using band aids on bullet wounds.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Little employer branding/marketing/advertising, long sales cycle, unrealistic goals, smile and dial mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Beyond.com

    Pros

    -Free snacks in stocked company kitchen
    -Decent Health benefits
    -Flexible in/out times (Flextime)

    Cons

    -Antiquated back end systems
    - Very long sales cycle due to lack of employer marketing
    -Unattainable goals
    - ALOT of account vetting to ensure within correct tier
    - TOO much customer service work to effectively sell ALL the time
    - Dis-jointed communication between satellite office and corp office

    Advice to ManagementAdvice

    Create a LedGen/account manager role to clean up accounts and identify larger opportunity companies so the SALES team can do more selling and less research.

    Disapproves of CEO
  3. 3 people found this helpful  

    CEO - Rich Milgrim needs to get CONNECTED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Indianapolis, IN
    Former Employee - Sales Consultant in Indianapolis, IN

    I worked at Beyond.com full-time (less than an year)

    Pros

    Comfortable and clean environment. The past recruiter reached out to me and she was honest, professional and was dedicated in implementing top talent. Great group of friendly sales professionals in a call center environment. Wearing jeans and a T-shirt was nice. Base pay is above average and individual healthcare is provided @ no cost to the employee.

    Cons

    I drank the Kool-Aid way to fast and should have accepted a career w/ their competitor. When I was hired there were 4 managers; It's my understanding they now only have 1 manger on the floor. This manager is the worst and lacks the managerial leadership skills needed to motivate any team. The lack of training, unrealistic goals and metrics are out of this world. 94% of the sales team are not hitting their goals. Commission has always been my bread and butter in the sales arena, not the salary. They have some problems with the online products ( job postings/resume search ) that is easily solvable. Bringing this up to management definitely puts a target on a reps back and therefore the micro managing begins. Before entertaining a career move the prospective employee needs to Google this company and read various reviews.

    Advice to ManagementAdvice

    The recruiter, the director, and 3 other mangers have left Beyond along with numerous top sales personnel. The CEO needs to get connected and talk to the current skeleton team in the Indianapolis market. I have met Rich and know that this market is his baby. I'm certain if he did some one - on - ones with the sales team confidentially he would be a bit more connected with what is really going on. Listen to your people, they are your asset to success. You have more capital being paid to salary employees than revenue coming in Hmmmm ?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great culture - Goals unattainable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Executive in Indianapolis, IN
    Current Employee - Regional Account Executive in Indianapolis, IN

    I have been working at Beyond.com full-time (less than an year)

    Pros

    The culture is great. Very laid back and easy going. You set your own schedule. The sales team genuinely cares about each other. The kitchen is always stocked with food & snacks. Benefits are great. Rewards employees with gift cards. Holds internal contests. They strive to have a fun work-life balance. I love the people I work with. Extremely flexible. Positive environment. Time-off is easy to take. With Beyond being a small company, it is simple to contact higher management with concerns/questions.

    Cons

    Goals are unattainable. Products do not work on the back end. Little training on how the "back end" system works. Huge disconnect between Indy office and KOP. No automation. Micro-managing the employees. Dials are difficult to make when you have to do all of the vetting. Management is broken. No brand recognition. Majority of the employees have less than a year experience. Many are looking for other jobs. Product conviction is not present. No structure. No stability. No room for career advancement.

    Advice to ManagementAdvice

    Listen to your employees at the Indy office. Invest into marketing and branding the company. Hire a Customer Service Team for this office. Automate the system. Realize that the goals are not attainable. Fix them. The base pay is not cutting it when we are all here for commission but cannot exceed let alone hit our monthly goals. We do not want to be micro-managed. Create a better structure.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Absolutely awful. Don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Indianapolis, IN
    Former Employee - Sales in Indianapolis, IN

    I worked at Beyond.com full-time (more than an year)

    Pros

    People seem to enjoy working with one another. For the most part, people are very friendly and, on the surface, seem to be valued. The benefits are OK at best

    Cons

    Unreasonable expectations, no clear direction for the company, the product is disjointed and the work environment is horrible and toxic. Beyond seems to be VERY busy, but seemingly not accomplishing anything. Employees are "lost" and clients are dissatisfied with the product. Not sure how this company is still in existence? Compensation is insulting.

    Advice to ManagementAdvice

    Define success, (both long-term and short-term) and reward the people that help you get there. Pay people better. Stop the back-slapping and underhanded BS. Be REAL with your employees, your clients and remember that your lack of transparency will only serve to hurt your business. Remember that your current employee, may someday become your client.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good company, but something missing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA

    I worked at Beyond.com full-time (more than 3 years)

    Pros

    Awesome CEO, great people, free food and nice collaborative working atmosphere. You never have to worry about getting laid off at this company! The benefits weren't bad either. Health benefits for you are free.

    Cons

    Not much room for career growth and not much motivation to do great work. (eg No bonuses or failing to live up to promised monthly bonuses, etc.) If you need to add family members to your health coverage, be prepared to pay a whopping full price for each additional family member added.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Beyond.com is a train wreck with a revolving door! Very unstructured company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Executive in Indianapolis, IN
    Current Employee - Regional Account Executive in Indianapolis, IN

    I have been working at Beyond.com full-time (less than an year)

    Pros

    Paid Health Insurance, free snacks and drinks and relationships with other account managers.

    Cons

    Salary, unrealistic goals. Lack of branding of company. The fact that our clients are not happy with results. Wake up and hire managers who care about their employees and stop the micro-managing!
    Most employees have less than 1 year experience. Why is this?

    Advice to ManagementAdvice

    Realize your employees are unhappy and most are looking for another job. Wake up and hire managers who care about their team and recognize them for a job well done and stop the micro managing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Company that cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Beyond.com full-time (more than 3 years)

    Pros

    The people at Beyond care deeply about each other, and are passionate about connecting job seekers with employers. Ultimately, this makes the difference. The company has a start-up mentality, but has been around for over a decade -- consistently evolving in the highly competitive career space to continue to grow and stay relevant.

    Cons

    Not the right environment for someone who requires a strict, stable process.

    Advice to ManagementAdvice

    There are a lot of great ideas throughout the company--empower employees to bring some of them alive.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best professional experience of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Beyond.com (more than an year)

    Pros

    The company has a very flat structure, is incredibly agile, and has team-building events that are enjoyable and well-thought-out. Combine that with a low-stress, casual-dress work environment, great people, and emerging technology, and you've got a company that is more like a family than a business.

    Cons

    Because of how flat the company is, there's not a lot of upward opportunity within the company.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Laying people off and firing those who try.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Indianapolis, IN
    Former Employee - Sales in Indianapolis, IN

    I worked at Beyond.com full-time (less than an year)

    Pros

    Insurance, great bunch of people.

    Cons

    Unstable company. No values, compensation is very low. They do not treat their people well. Revolving door.

    Advice to ManagementAdvice

    not worth mentioning as they have no idea how unhappy and frustrated everyone is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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