Bicycle Sport Shop

www.bicyclesportshop.com
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Bicycle Sport Shop Reviews

Updated April 28, 2015
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3.7
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3 Ratings

5 Employee Reviews

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  1. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Bicycle Sport Shop full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Massive knowledge base, having been around +30 years. Very fun place to work with awesome fringe benefits and friendly customers/co-workers. Employee ownership plan.

    Cons

    Little room for growth. In spite of employee ownership, pay does not reflect profits company is seeing. Say goodbye to your weekends.

    Advice to Management

    The environment has come to feel too corporate since the upper management moved out of the store and into their own location.


  2. Great....at first.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Austin, TX
    Former Employee - Customer Service Associate in Austin, TX

    I worked at Bicycle Sport Shop full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people you work with are amazing! The customers are typically pretty awesome too. Great job for anyone who is into the cycling community. Great job for someone who doesn't need the job as a means of supporting themselves. If you need a part time job to fuel your hobby, this is the place for you.
    They provide great lunches occasionally, and good employee perks. It's dog friendly which I personally enjoyed.

    Cons

    Bicycle Sport Shop's main goal is to take smaller bike shops out. Free market, call it what you will,but it's not cool. Communication between departments is horrible. The gossip, clique factor here is the worst I have ever experienced. Upper management has a very "you are replaceable" attitude. Very thankless management approach. The in store politics are pretty bad. I worked there full time for a year, then dropped down to part time for another year, then bowed out. It's too much drama for too little pay. If you aren't one of the cool kids, your work life there is pretty bad.

    Advice to Management

    Learn how to communicate information to employees with the absence of intimidation. Really appreciate your employees. And make sure inter departmental communication is improved.


  3. Awesome place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Austin, TX
    Former Employee - Sales in Austin, TX

    I worked at Bicycle Sport Shop full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers, good pay, definitely some room for growth

    Cons

    Not many come to mind. It can get a little busy at times but that's good for job security!

    Advice to Management

    Keep up the good work


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  5. Unfortunately on the decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX

    I have been working at Bicycle Sport Shop full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good exposure to reps in the field
    Most Colleagues are great
    Discount

    Cons

    Never get pay raises unless you complain/Pay is not great for expected knowledge
    Never get reviews
    Little to no chance for advancement
    Inconsistent rules - different treatment for everyone
    Upper management is disconnected

    Advice to Management

    Pay people what they are worth
    Rules and expectations for hourly employees should be the same for management and corporate employees
    Management should practice what they preach - if employees are responsible to uphold everything in the handbook, they should be held accountable for upholding their part


  6. Best first real job experience that anyone could have.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Austin, TX
    Current Employee - Cashier in Austin, TX

    I have been working at Bicycle Sport Shop

    Recommends
    Recommends

    Pros

    The people are very friendly, helpful, and always willing to assist you. The compensation is great and there is ample opportunity to quickly move up the ladder.

    Cons

    Sometimes dealing with multi tasking of different customers can be a difficult challenge, but at the same time it is not too difficult to manage.

    Advice to Management

    Keep doing what you are doing. Everything has lead to running a very successful and manageable store, that I hope to see continues to do well in the future.



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