Big 5 Reviews

Updated August 11, 2014
Updated August 11, 2014
158 Reviews

3.1
158 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steven G. Miller
67 Ratings

Review Highlights

Pros
  • Flexible hours, and plenty of them if you have the availability (in 11 reviews)

  • Friendly co-workers, very flexible scheduling, work is easy (in 6 reviews)


Cons
  • Required to where a shirt and tie when doing manual labor (in 8 reviews)

  • Low pay and high work load depending on how busy the store is (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA

    I have been working at Big 5 part-time for less than a year

    Pros

    flexible hours, cool coworkers management

    Cons

    poor hours constantly cutting of hours

    Advice to ManagementAdvice

    hire less people reward hardworking employees

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Big 5 part-time for less than a year

    Pros

    People, learn about sporting goods and the retail business. Flexible hours, low stress. Fun environment, work hard you get rewarded.

    Cons

    Monotonous activities such as ad set. Some lazy co workers. Angry customers get pretty old. Isn't a great opportunity for growth.

    Advice to ManagementAdvice

    Dress code is silly, pay management more for excellent service.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Hellish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big 5

    Pros

    There are none, please do not ever work there. You would be better off working at Sports Authority or any other sporting goods store.

    Cons

    Innumerable, literally. All employees were treated terribly, being overworked and unequivocally underpaid. You are not trained at all; you are expected to fend for yourself in knowledge and understanding of any said product sold by Big 5 Sporting Goods®‎.

    Advice to ManagementAdvice

    Dear Steven G. Miller,

         As C.E.O. of Big 5 Sporting Goods®, a company claimant of over 9,500 employees, it can be understood if there is not always fluidity in the systematic operations of a *multimillion dollar corporation*, though, truly, that is inexcusable when it comes to the management of your employees. First, the pay rate at which, in example, a sales associate receives is laughable at best. You cannot expect an entry level employee to fend for themselves in understanding the products that you sell to try to sell to the public. What needs to be done is a complete overhaul of how you think your company should be run. What you truly need to do is go and actually visit a store, anonymously, to see just how unprofessional and disaster stricken your company is currently in. All your company ever reminded me of was McDonalds, a multibillion dollar conglomerate that easily replaced any one of its employees, because that is just what they are to them, replaceable. What an atrocious and disgusting kind of mentality to have for any one of your employees.

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  5.  

    worked there part time for 2 years had an outstanding review but never got anything for it

    Former Employee - Cashier/Customer Service
    Former Employee - Cashier/Customer Service

    I worked at Big 5 part-time for more than a year

    Pros

    nice people depending where you work

    Cons

    stand a lot, short breaks

  6.  

    Very Poor Income For Store Level Managers and Antiquated Day to Day Operations At The Store Level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Denver, CO
    Current Employee - First Assistant Manager in Denver, CO

    I have been working at Big 5 full-time for more than 5 years

    Pros

    Fairly good health care, PTO, vacations.

    Cons

    Unless you are willing to travel they don't want you.

    Advice to ManagementAdvice

    Pay your employees better. The employee will make or break your store. At this point this corp is making too much money on the backs of its store employees. One to Two dollars more for hourly employees would improve moral and maintain a stronger sales team. A higher salary system for the in-store management team has to be a priority. Improve and update day to day operations. Many of the tasks are time wasted and costly to the corp. For this corp to be completely dependent on a sale/marketing program the time that the store employees spend is wasted performing very costly and often inaccurate sale/ad tagging system. Inventory system is very poor, and to make it worse the communication from the store to corp regarding inventory is very weak. The POS system and SKU system are inaccurate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Not Bad for a Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate  in  Amarillo, TX
    Former Employee - Cashier/Sales Associate in Amarillo, TX

    I worked at Big 5 part-time for less than a year

    Pros

    Managers were understanding and easy to talk to. They were more than willing to give you time off if you asked in advance. The job itself was pretty easy and not super stressful.

    Cons

    The pay wasn't great and there's no opportunity for raises unless you work there for more than three months. Some co-workers were unreliable and would quit without giving their two weeks', which made it more difficult for the people who were reliable. There were also people who would just decide not to show up to work, which again, puts more pressure on everyone else.

    Recommends
    No opinion of CEO
  8.  

    Good first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  McMinnville, OR
    Current Employee - Sales Associate in McMinnville, OR

    I have been working at Big 5 part-time for more than a year

    Pros

    The people you work with are great, from managers to part timers. Easy tasks to perform and they schedule around you, which was important to me. A great place to have your first job. Honestly, it's world's better than having nothing and I'd rather work here than fast food. 95% of my cons are with how people not at the specific store operate, everyone at the store is great.

    Cons

    Corporate is out of touch with retail. Basically, Big 5 is 3-5 years behind trends and that gets frustrating to both employees and consumers. Little opportunity for advancement and Raises are NOT given to part time employees. Little to no benefits (10% employee discount). No commission. Strict dress code, which is nonsensical for sporting goods.

    Advice to ManagementAdvice

    Adapt! Listen to what managers and lower level employees have to say. Offer competitive pay rates, as many employees look to leave to other places, as there's not much incentive to stay. This forces managers to have to undergo training and hiring far too often. Also, inventory management is very poor. I recommend allowing for better methods of clearing out old "Hot Price" products, as they rarely sell unless an additional discount is added onto them.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not a bad entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Customer Service
    Former Employee - Cashier/Customer Service

    I worked at Big 5 part-time for more than a year

    Pros

    Pretty relaxed environment with decent management. Flexible schedules and and easy to get days off. Very easy entry level job.

    Cons

    Mundane at times and you have to wear dress clothes even though your often lifting things. There aren't many advancement opportunity's and the pay isn't great. They don't really train you that well.

    Advice to ManagementAdvice

    Lose the dress code and get work polos. Train employees better.

  10.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Long Beach, CA
    Former Employee - Cashier in Long Beach, CA

    I worked at Big 5 full-time for less than a year

    Pros

    Love the people, lots of fun and good people

    Cons

    Management did not understand basics of sporting goods

    Advice to ManagementAdvice

    Change the dress code - guys should not have to wear ties

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  El Monte, CA
    Former Employee - Customer Service in El Monte, CA

    I worked at Big 5 part-time for more than 3 years

    Pros

    Very flexible with hours due to school schedule and other activities. Teaches you how to be responsible and prompt.

    Cons

    Doing truck and getting paid just a little more than minimum was a buzz kill.

    Advice to ManagementAdvice

    For those doing truck days, offer a higher base pay for their work to be compensated.

    Recommends
    Positive Outlook
    Approves of CEO

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