Big Heart Pet Brands

www.bigheartpet.com

Big Heart Pet Brands Reviews

Updated January 25, 2015
Updated January 25, 2015
117 Reviews
3.2
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Big Heart Pet Brands CEO and Director David J. (Dave) West
David J. (Dave) West
42 Ratings

Review Highlights

Pros
  • The work life balance, the location and the co-workers at the bottom layer (in 8 reviews)

  • A lot of good people at the lower levels and middle management (in 14 reviews)


Cons
  • The lack of training for new technologists was disappointing (in 4 reviews)

  • Not the right talent in upper management (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    modesto

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Worker in Tracy, CA
    Current Employee - Production Worker in Tracy, CA

    I have been working at Big Heart Pet Brands part-time (more than an year)

    Pros

    I think its vary good company they all ways send me on a good job. I like because i get to do different jobs that.s fun

    Cons

    i think they relay try to help but i need to work more i like the lady's in the offic

    Advice to ManagementAdvice

    help me work more . thank you

    Recommends
    Positive Outlook
  2.  

    There is not a lot of growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    A lot of the people are very friendly and have been working there for many years. There are also summer hours for full time employees.

    Cons

    The status quote is never questioned nor changed.

    Recommends
    Neutral Outlook
  3.  

    Chances for promotions are rare. Too much emphasis on a 4 year degeee Instead of experience and job skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big Heart Pet Brands

    Pros

    Good benefits. Good people at mid management level

    Cons

    Lack of communication for ongoing processes

    Advice to ManagementAdvice

    Talk To The EMPLOYEES On The Floor Instead Of Calling meetings

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Both positive and negative....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    Good people for the most part.
    Lot of possibilities for change and personal development with those changes.

    Cons

    If you aren't managements favorite then be prepared to have to differ regardless of experience and education. It is very much the high school popularity contest.

    Advice to ManagementAdvice

    Treat everyone equally. Consider qualifying what is being told to you so you know who is just telling you what you want to hear, and who is trying to be real/honest with you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Don't fall for planted reviews. Pittsburgh is small. You probably know someone who knows former employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In IT in Pittsburgh, PA
    Former Employee - Worked In IT in Pittsburgh, PA

    I worked at Big Heart Pet Brands

    Pros

    The coworkers, the CIO, Pittsburgh HR department, the cafeteria that used to be there. Sorry, very little good worth mentioning.

    Cons

    Incompetent management. If you like working for management that makes decisions against practically every best practice ever written, tasks you with implementing, then points the finger your way when things don't work out, this is the IT shop for you. If you like working for IT management who touts their ridiculously outdated IT skills, you'll love it. Be wary of those throwing around terms they dont understand, like CISSP and those that are about as slick as a used car salesman.

    Advice to ManagementAdvice

    Look at where you are with IT. Comes to terms with the fact those you brought in to effect change were in so far over their heads. Should've kept the expertise you had and let them help direct the change. You had such an abundance of talent in IT, below management levels, 100% obscured by the most incompetent management I've ever seen and inexcusably poor Direction. Hopefully you've learned a valuable lesson. The CIO gets it and is a great guy with great character and leadership, but he relies on the so-called 'expertise' advising him. What a shame.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Toxic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Big Heart Pet Brands full-time

    Pros

    Excellent people at lower levels
    Fun brands
    Great location

    Cons

    Toxic culture incentives self-promotion and preventing subordinate advancement
    Politics much more important than driving results
    Ineffective HR department

    Advice to ManagementAdvice

    If the employee satisfaction survey reveals worst-in-class everything, the correct next step is not “Let’s just stop taking surveys”.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great people, benefits/pay and lots of positive change ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands full-time (more than an year)

    Pros

    Great co-workers - smart and helpful.
    The office is great - beautiful views, spacious and great location.
    The brands are also fun to work on - very well-known with lots of brand equity.
    The President is also incredibly accessible, friendly, and smart.
    Pay is good, and benefits are great - private gym in the building!

    Overall, there's also lots of positive change that's being worked on to bring the company and it's culture into this decade. Lots of want and drive for this change across the company - it's moving more slowly than it should, but at least it's moving.

    Cons

    As mentioned above, change can be slow, this also goes for general process changes and approvals of materials. Too many people at the top want to review items that are just not worth their time. Some control needs to be relinquished some and more ownership needs to be given to Directors/Managers. This will allow for quicker positive change, better innovation and happier employees.

    Also, culture improvements need to be made quickly - big gripe here. Everyone is nice and its a great office...but need more to get employees to have fun and interact with each other! Especially, when you're competing with the Facebook, Google and all the start-ups! Otherwise, will continue to have high turnover.

    Advice to ManagementAdvice

    Be more visible and accessible - not just the President, but all of the leadership. Feel a little closed off, kind of "up in your castle" feeling - and that breeds a bit of fear among employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Big Opportunities on the Horizon for Big Heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Big Heart Pet Brands full-time (more than 5 years)

    Pros

    - Major positive cultural shifts are happening since breaking off from Del Monte Foods and becoming pet-focused
    - Lots of opportunity - pet industry is on fire
    - Get to work with iconic pet food and treat brands like Milk-Bone, Kibbles 'n Bits, Meow Mix and others
    - Company is expanding it's premium specialty holdings - most recently with acquisition of Natural Balance
    - Focus on innovation and trends is steadily increasing - leading to a more creative and less risk-averse environment - internally people think of the company as a $3 billion start up
    - New values and guiding principles that people take seriously (integrity, courage, action)
    - Supportive leadership team with impressive brand experience
    - Great new giving program, including grants for pet organizations and co will match donations to pet orgs by 150%
    - Downtown SF HQ close to the Ferry Building and with awesome Bay and bridge views
    - Casual - jeans every day
    - Most people seem to be truly passionate about pets
    - If you're the kind of person who wants to compete and win, has initiative and can back it up with smarts, you'll do well

    Cons

    - CPG thinking can sometimes feel limiting and risk-averse but that's changing
    - Employees seem to want change faster than the company may be able to deliver
    - Company tends to have champagne dreams on a beer budget - you need to be creative and scrappy to thrive
    - Future is a little fuzzy being PE-owned. Great opportunities could very well be ahead but this isn't the place for people who need slow, steady and stable to be happy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good people, good brands, good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in Rogers, AR
    Current Employee - Category Manager in Rogers, AR

    I have been working at Big Heart Pet Brands full-time

    Pros

    - Enjoyable team with quality performance
    - Competitive compensation package. Not lacking in benefits.
    - Newer CEO with excellent ability to set strategy and execute growth

    Cons

    - Slow to change, risk-adverse HQ culture
    - Slow employee turnover makes career progression more difficult
    - Slow HR procedures make hiring top talent very difficult due to other companies making offers more quickly

    Advice to ManagementAdvice

    Continue focus on employee engagment. That makes this a great environment to come to work. Speed up decision making across the company and create incentive for taking risks.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    Casual attire, reasonable hours, center of San Fran

    Cons

    Lots of change, but that can be good too!

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