Big Heart Pet Brands

www.bigheartpet.com
Employer Engaged

Big Heart Pet Brands Reviews

Updated February 19, 2015
Updated February 19, 2015
123 Reviews
3.3
123 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Big Heart Pet Brands CEO and Director David J. (Dave) West
David J. (Dave) West
46 Ratings

Review Highlights

Pros
  • The work life balance, the location and the co-workers at the bottom layer (in 8 reviews)

  • A lot of good people at the lower levels and middle management (in 14 reviews)


Cons
  • The lack of training for new technologists was disappointing (in 4 reviews)

  • Not the right talent in upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Continuous Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Big Heart Pet Brands

    Pros

    Fast pace implementation & development keeps you very busy. Good benefits, compensation varies.

    Cons

    Work life has been hectic with the divestiture and now the sale of the company, Uncertainties for the future exist.

    Advice to ManagementAdvice

    Good leadership but need to communicate as much as possible with the pending sale of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Pittsburgh, PA
    Current Employee - Marketing Director in Pittsburgh, PA

    I have been working at Big Heart Pet Brands

    Pros

    Great place to work with a lot of exciting challenges

    Cons

    Uncertainty of the future with recent sales agreement

    Advice to ManagementAdvice

    Keep being honest and forthright

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Connect with your boss. It matters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Big Heart Pet Brands full-time (more than a year)

    Pros

    Management truly cares about their employees

    Cons

    Managing commute to SF

    Advice to ManagementAdvice

    Keep striving to be the best personally and that will continue to make you the best professionally. Always maintain your integrity, and you'll always succeed.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Going in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands full-time (more than a year)

    Pros

    Actively moving in the right direction since becoming a stand alone company.
    Employees are treated pretty good. Pay and benefits are good

    Cons

    It takes a lot to get things done in a timely manner.
    Old style culture needs to change.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Creating its new identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    Great people to work with. Most have a positive desire to develop the newly formed organization.
    An excellent Sales organization.
    Great office locations

    Cons

    Decision making and control remains at the top of the management chain.
    Internal training efforts are non-existent.
    Seems like a lot of turnover in the corporate office that slows progress.

    Advice to ManagementAdvice

    Maintain visibility to share the direction and progress of the company, throughout the company. There was a lot of visibility at the launch in 2014, and it disappeared within months.

    No opinion of CEO
  7.  

    Chances for promotions are rare. Too much emphasis on a 4 year degeee Instead of experience and job skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big Heart Pet Brands

    Pros

    Good benefits. Good people at mid management level

    Cons

    Lack of communication for ongoing processes

    Advice to ManagementAdvice

    Talk To The EMPLOYEES On The Floor Instead Of Calling meetings

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    There is not a lot of growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    A lot of the people are very friendly and have been working there for many years. There are also summer hours for full time employees.

    Cons

    The status quote is never questioned nor changed.

    Recommends
    Neutral Outlook
  9.  

    Both positive and negative....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Heart Pet Brands

    Pros

    Good people for the most part.
    Lot of possibilities for change and personal development with those changes.

    Cons

    If you aren't managements favorite then be prepared to have to differ regardless of experience and education. It is very much the high school popularity contest.

    Advice to ManagementAdvice

    Treat everyone equally. Consider qualifying what is being told to you so you know who is just telling you what you want to hear, and who is trying to be real/honest with you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Don't fall for planted reviews. Pittsburgh is small. You probably know someone who knows former employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worked In IT in Pittsburgh, PA
    Former Employee - Worked In IT in Pittsburgh, PA

    I worked at Big Heart Pet Brands

    Pros

    The coworkers, the CIO, Pittsburgh HR department, the cafeteria that used to be there. Sorry, very little good worth mentioning.

    Cons

    Incompetent management. If you like working for management that makes decisions against practically every best practice ever written, tasks you with implementing, then points the finger your way when things don't work out, this is the IT shop for you. If you like working for IT management who touts their ridiculously outdated IT skills, you'll love it. Be wary of those throwing around terms they dont understand, like CISSP and those that are about as slick as a used car salesman.

    Advice to ManagementAdvice

    Look at where you are with IT. Comes to terms with the fact those you brought in to effect change were in so far over their heads. Should've kept the expertise you had and let them help direct the change. You had such an abundance of talent in IT, below management levels, 100% obscured by the most incompetent management I've ever seen and inexcusably poor Direction. Hopefully you've learned a valuable lesson. The CIO gets it and is a great guy with great character and leadership, but he relies on the so-called 'expertise' advising him. What a shame.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Toxic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Big Heart Pet Brands full-time

    Pros

    Excellent people at lower levels
    Fun brands
    Great location

    Cons

    Toxic culture incentives self-promotion and preventing subordinate advancement
    Politics much more important than driving results
    Ineffective HR department

    Advice to ManagementAdvice

    If the employee satisfaction survey reveals worst-in-class everything, the correct next step is not “Let’s just stop taking surveys”.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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