Big Lots Reviews

Updated July 25, 2015
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2.7
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Recommend to a friend
Approve of CEO
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David J. Campisi
158 Ratings

Pros
  • employee discount 20% off entire purchase (in 33 reviews)

  • The 20% discount gained by working there is definitely the best part (in 29 reviews)

Cons
  • It's only part time--4-20 hours a week (in 17 reviews)

  • Lack of communication from corporate to store level (in 9 reviews)

More Pros and Cons

541 Employee Reviews

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  1. Merchadiser/stocker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Lots

    Pros

    Nice people relaxed atmosphere plenty of work to stay busy

    Cons

    Management jobs are the only full time, everything else is only part time. No health insurance benefits


  2. Helpful (1)

    store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gresham, OR
    Former Employee - Store Manager in Gresham, OR

    I worked at Big Lots full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good place to work if you have strengths in merchandising and don't mind getting your hands dirty

    Cons

    strictly part time except for management

    Advice to Management

    more help on sales floor throughout the day for customer service and theft prevention


  3. Helpful (1)

    Sales Associate

    Former Employee - Anonymous Employee in Coeur d'Alene, ID
    Former Employee - Anonymous Employee in Coeur d'Alene, ID

    I worked at Big Lots (More than a year)

    Recommends
    Recommends

    Pros

    The customers I was enjoying the best

    Cons

    salary was not that great


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    asst. mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big Lots full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    20% off employee purchases! Not a certain day or time for purchase. Every time employee makes a purchase they receive 20%off. :) (Exception for mgt. personnel. They are not allowed a discount on mdse. marked down by in-store mgt.) i.e. Item damaged in store, Store Mgt. initiates mark down, that item is not eligible for employee discount for management staff.

    Cons

    Flexible schedule can be a hassle if you close the night before a company truck delivers stock. Example: You can be scheduled to close at 10pm Sunday night and expected to return at 4am to unload the company truck. Heavy items, like furniture, will be on the truck and require more than one person to move. You will be pushed for speed and can injure your back and other body parts while handling these super heavy items. If you are injured and require medical attention and/or miss time from work. You will find yourself receiving a letter shortly thereafter informing you that you may not have a job. In pain and get the added stress of not having your position...BIG LOT's company can be heartless regarding their workers.

    Advice to Management

    Do an "Exit Interview" with your former employees. I was blocked/threatened by Store Mgr from contacting the Human Resources Dept. about Associate Mgr. and her hostile treatment of myself and other employees. Example: When a PT requested time off and was denied by Store Mgr. Said PT employee called in sick on that day. Store Mgr told me on more than one occasion to cut that particular employee's scheduled hours the following week.


  6. Helpful (1)

    stock

    Former Employee - Customer Service Specialist in Virginia Beach, VA
    Former Employee - Customer Service Specialist in Virginia Beach, VA

    I worked at Big Lots part-time (More than 5 years)

    Pros

    employee discount , great people

    Cons

    inconsistent scheduling


  7. Helpful (2)

    Day by day policy changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Lots

    Positive Outlook
    Positive Outlook

    Pros

    Great team of dedicated associates

    Cons

    Management favortism, public humiliation by members of UPPER management towards employees, childish behaviour my UPPER management

    Advice to Management

    Appreciate your employees, when they make mistakes don't humiliate them in public nor in front of their fellow team members. Be just a little compassionate. Greet them instead of ignoring them when they or yourself arrive at work.


  8. Helpful (1)

    Good Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Big Lots full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people Good pay Some what flexible if you need to work from home on ocassion

    Cons

    Long hours for digital and marketing teams. Some leadership is indecisive.


  9. Store Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA

    I have been working at Big Lots full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay's well and has a lot of benefits. Vaca, PTO, ect..

    Cons

    No promotions, and upper management not structured well.


  10. Helpful (1)

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big Lots part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People were great to work with. Did not have any problems with management. Provided very flexible work hours for their employees.

    Cons

    Work was sometimes difficult especially on holidays. Store was often very crowded and busy. Customers are easily irritated due to long lines or missing items.

    Advice to Management

    Assist with long lines and help cashiers with returns. Enjoyed the flexible work hours and employees were generally treated with respect.


  11. Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager Retail in Broomfield, CO
    Former Employee - Assistant Manager Retail in Broomfield, CO

    I worked at Big Lots full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits,good work environment Great company.

    Cons

    Don,t really have any, its retail there are always challenges!

    Advice to Management

    Take a look at the big picture and get both sides of story before firing people!!



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