Big Lots
2.5 of 5 267 reviews
www.biglots.com Columbus, OH 5000+ Employees

Big Lots Reviews

Updated Apr 19, 2014
All Employees Current Employees Only

2.5 267 reviews

                             

40% Approve of the CEO

(no image)

David J. Campisi

(40 ratings)

29% of employees recommend this company to a friend
267 Employee Reviews
in

Review Highlights

Pros:
  • "The employee discount is comprable to most employers Ive worked for"
    in 25 reviews
  • "That the employees get 20% discount on all items except for on sale items"
    in 19 reviews
Cons:
  • "There's never management meetings so there is extreme lack of communication"
    in 7 reviews
  • "Upper management just hired in, trying to make a name for themselves"
    in 11 reviews
  • Show more review highlights

Reviews

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Great Place - Dynamic changes

Asset Protection (Current Employee)

I have been working at Big Lots full-time for more than 8 years

ProsNot afraid to reinvent itself. Will be willing to shift focus and direction to achieve sales and profit.

ConsInformation is kept too close to the vest by senior management.

Advice to Senior ManagementFind a way to bring information to the stores and field. This will help with implementation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Work hard or don't bother

Assistant Manager (Current Employee)
New Haven, CT

I have been working at Big Lots full-time for more than 5 years

ProsConstant challenges in merchandising. Everything must go out from the backroom and creativity is a must to merchandise on the sales floor. If you love creating presentations this is it! Very gratifying to see your store achieve sales plan and/or comp, whichever is higher. Company offers great benefits for FT and are very cheap... I pay about $200/month for family.

ConsPay is very low for associates, which reflects heavily on their morale. A lot is expected from everyone... especially being quick paced and being a fast learner. Payroll hours is extremely minimal so there's hardly any room for errors, for there's little time to correct them. If you don't break a sweat you're not working hard enough.

Advice to Senior ManagementOffer higher pay for associates to boost their morale, which will improve productivity. I've seen lots of associates leave because of workload vs pay issues, which creates a high turn over rate. In turn, this is time wasted for management because there's constant training of new associates. A little more payroll would also help... a lot!

Yes, I would recommend this company to a friend

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Big Lots Canada review - Senior mgmt

District Manager (Former Employee)
Toronto, ON (Canada)

I worked at Big Lots full-time for less than a year

ProsThe nature of closeout retail & constantly changing product, the sincerely hard-working associates - specifically part-timers, the promise of better communication/structure from Big Lots to stores (formerly LW Outlet & Liquidation World).

ConsBig Lots was unable to provide sufficient communication, culture and organizational changes to stores, and were strictly product driven, not people driven. They were more interested in how many mattresses you had in-stock than how many associates got a performance review, merit increase, clean working conditions, etc. On the flip side, the store management had been so poorly managed, that ANY change was beyond their scope of adapting. They were so used to being left alone (and yet still complained about it...), however they resisted anything that meant they couldn't just show up. Managing there was like trying to teach a dog to ride a bike - the expectations and support were unrealistic from Big Lots, and the Store Mgmt lacked the skills/capability to execute anything outside of their self imposed routine.

Advice to Senior ManagementUnfortunately BL Cda is no more, and pulled out of Canada, so advice seems too little, too late... I think the biggest fail was the absence of a strong HR presence. I was at a meeting where the senior HR leader spent the majority of her time on her blackberry tinkering on Facebook. This pretty much sums it up.

No, I would not recommend this company to a friend

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Decent Hours, Decent Job

Cashier/Stocker (Current Employee)
Janesville, WI

I have been working at Big Lots part-time for less than a year

ProsLearning Experience, Friendly Co-workers, flexible hours, appreciation is shown

ConsNot enough workers, had to meet a quota for reward cards

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great new leadership.

Anonymous Employee (Current Employee)

I have been working at Big Lots

ProsDedicated and helpful staff help you grow to be better person

ConsNot as much upward mobility as previously thought

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Awful. Manager made me go deliver furniture to a hostile customer despite him threatening your employees.

Store Associate (Former Employee)
Mc Kees Rocks, PA

I worked at Big Lots part-time for more than a year

ProsEasy as hell. Dont do nothing and get paid

ConsEverything is about big lots is a con. DO NOT WORK HERE

Advice to Senior ManagementYeah your management sucks. I was disrespected by one my managers but yet no one believed me because it felt like they only believe people of higher seniority. But whatever I gotaway better job than big lots pays way better too.

No, I would not recommend this company to a friend

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Decent experience for a student

Anonymous Employee (Current Employee)

I have been working at Big Lots part-time for more than a year

ProsThey're very understanding of my schedule, I've been offered a promotion although I didn't take it

ConsCorporate does not provide the store with enough hours, the amount of hours you're scheduled can vary greatly from one week to the next, the schedule for the upcoming week (Sun-Sat) is provided on Saturday which only gives you one day's notice, the pay is quite low

Advice to Senior ManagementMake a schedule a couple weeks in advance, provide stores with enough hours to properly staff the store

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrible Company

Anonymous Employee (Current Employee)

I have been working at Big Lots

Pros20% Employee discount. The catch is that most of their products are junk.

ConsThe corporate policies create a very harsh environment. Every employee for themselves. They enforce a nonunion policy!

Advice to Senior ManagementCreate an exit strategy, and fast!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company, but no room for internal advancement.

Anonymous Employee (Former Employee)
Columbus, OH

I worked at Big Lots full-time for more than 5 years

ProsYou did get 40 hours a week.

ConsSick time policy is no good.

No, I would not recommend this company to a friend

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Great Benefits, Horrible Management

Associate Manager (Former Employee)
Three Rivers, MI

I worked at Big Lots full-time for more than a year

ProsYou get a 20% discount off everything.

ConsManagement and corporate don't seem to get it.

Advice to Senior ManagementListen to the people doing the work.

Yes, I would recommend this company to a friend

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