Big Lots

  www.biglots.com
  www.biglots.com

Big Lots Reviews

Updated November 26, 2014
Updated November 26, 2014
377 Reviews
2.8
377 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David J. Campisi
87 Ratings

Review Highlights

Pros
  • One of the best reasons to work here is the 20% employee discount that is given (in 33 reviews)

  • The 20% discount gained by working there is definitely the best part (in 29 reviews)


Cons
  • Trying to put out stock in timely manor part time won't get it (in 17 reviews)

  • Lack of communication from corporate to store level (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Big Lots full-time (more than 10 years)

    Pros

    Biglots takes care of employees by maintaining open lines of communication and being very pro employee from the CEO down. With focus on what customers want the company will continue to evolve.

    Cons

    Very few promotion opportunities. The pay while fair is on the lower end. Incorporation of the most efficient equipment and systems is slow and cumbersome.

    Advice to ManagementAdvice

    Keep the ball rolling in the right direction to increase performance and sales.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great, friendly associates and managers. Totally open door policy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Erie, PA
    Current Employee - Sales Associate/Cashier in Erie, PA

    I have been working at Big Lots part-time (more than an year)

    Pros

    If you like customer service...you'll love this job!!

    Cons

    Only hire part time associates.

    Advice to ManagementAdvice

    Less shrink with more recovery associates on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Loved working for the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Pearland, TX
    Former Employee - Associate Manager in Pearland, TX

    I worked at Big Lots full-time (more than an year)

    Pros

    Was able to move up in the company was a plus

    Cons

    Husband passed away while working for another Big Lots location

    Advice to ManagementAdvice

    Needed to offer counseling for death in the family that worked for the same compamy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Big lots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Manager in Dunn, NC
    Current Employee - Furniture Manager in Dunn, NC

    I have been working at Big Lots full-time (more than 3 years)

    Pros

    Easy place to work as long as you are not doing others jobs.

    Cons

    Company likes to break own policies but when employee breaks polices they get fire without proper investigation

    Advice to ManagementAdvice

    Employees make it hard to get things done mostly because of they dont make employees do what there job description is. make them do other employees jobs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Satisfies my needs for the time being

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY

    I have been working at Big Lots part-time (more than an year)

    Pros

    All employees except cashiers and management are part time so it's good for someone who doesn't need a lot of work. 20% discount during employment and a 30% discount 4 times a year. It was really easy to become friends with co-workers. It's probably the easiest job you could ever get. People who have worked here as well as fast food places or gas stations say this job is WAY easier.

    Cons

    Whoever sends the stock/merchandise sends WAY TOO MUCH stuff and we have nowhere to put it. We're expected to put everything that we get in onto the sales floor, no matter how much stuff it is or if we even need more of it. And if there's not a place for it, we have to MAKE a place for it. We don't have much help in the evening. They expect one person to straighten and recover the ENTIRE store. It's very difficult to do, especially when trying to do that while customers are still shopping. Even with two people it's difficult to make the store look how the regional managers and higher up's want/expect. During the evening they usually have one cashier and a manager as a back up but the manager is hardly able to get anything done because they're constantly needed at the service desk.

    Advice to ManagementAdvice

    If you want perfection, every single night, hire more people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Customer Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in West Babylon, NY
    Current Employee - Customer Service Specialist in West Babylon, NY

    I have been working at Big Lots part-time (more than 3 years)

    Pros

    Definitely room to grow with promotions offered often within the company. Management can be flexible with time off and scheduling needs.

    Cons

    Corporate level doesn't communicate or necessarily care what their employees have to say, open all holidays. Lack of hiring, small number of employees are asked to do the job of multiple. Unfair/unsafe work enviornment

    Advice to ManagementAdvice

    Listen to your employees or even reach out to them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Arvada, CO
    Former Employee - Associate in Arvada, CO

    I worked at Big Lots part-time (more than an year)

    Pros

    I got paid $0.25 more than minimum wage.

    Cons

    Management was incompetent and unappreciative of extra effort. They didn't use people effectively at all. I was put on the cash register very rarely, and there was one month that I got more Buzz Club sign-ups than the rest of the cashiers COMBINED, and they still only rarely put me on the register.

    Advice to ManagementAdvice

    Be better at your job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Okay for a high school job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Furniture Associate
    Current Employee - Furniture Associate

    I have been working at Big Lots part-time (less than an year)

    Pros

    Flexible hours, easy jobs, nice Co workers (for the most part).

    Cons

    My head manager sucks, but I guess that's the luck of the draw.
    Work you to hard for nearly minimum wage. will start you at a low wage job and move you to a job that is supposed to have a higher pay, but still only give you your low wage that you started with.
     Was not trained, I was just "thrown to the wolves", even though they knew this was my first job and that I had no experience. Then everyone got mad because I didn't know what I was doing.
    Seems like no one cares about you. You work holidays and stay open until 11-12 on and around Thanksgiving and christmas.
    Seems like management could care less about you or what happens as long as they are getting paid.
    All in all i absolutely hate my job most days and enjoy it to little due to management mostly. This is just my location though...

    Advice to ManagementAdvice

    Give better pay!!!! Important holidays off please!! Pretend to care. HQ should look into management more, they barely even come around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Life as an Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Las Vegas, NV
    Current Employee - Associate Manager in Las Vegas, NV

    I have been working at Big Lots full-time (more than an year)

    Pros

    Great people shop and work in this establishment. The environment can be fun.

    Cons

    The company is not family friendly, they work you to death for a small salary. Compensation even with bonus is not competitve nor fairly distributed based on experience.

    Advice to ManagementAdvice

    Leadership should really make a fair market analysis and adjust salaries based on responsibility. It is bordering on federal violations....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Talk the talk but without the walk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Big Lots full-time (more than an year)

    Pros

    If your team is on board you can write a very good work life sch.

    Cons

    Corp wants outstanding customer service and to look like a Yonkers. But they give you the payroll budget of a convenience store. Then they always change the plan weekly, daily without support to make it happen. Sub min wage to hire staff, makes it hard to recruit and keep trained associates.

    Advice to ManagementAdvice

    Get real with payroll hours and raise the min wage to be higher.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Big Lots Photos

Main "Anchor Store"/Strip Plaza/ 15+ yrs
Unloading the Trailers
Holiday Display

+ Add Photo

Work at Big Lots? Share Your Experiences

Big Lots

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.