Big Lots

www.biglots.com

Big Lots Reviews

Updated January 20, 2015
Updated January 20, 2015
404 Reviews
2.8
404 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David J. Campisi
104 Ratings

Review Highlights

Pros
  • One of the best reasons to work here is the 20% employee discount that is given (in 33 reviews)

  • The 20% discount gained by working there is definitely the best part (in 29 reviews)


Cons
  • Trying to put out stock in timely manor part time won't get it (in 17 reviews)

  • Lack of communication from corporate to store level (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Life as an Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Las Vegas, NV
    Current Employee - Associate Manager in Las Vegas, NV

    I have been working at Big Lots full-time (more than an year)

    Pros

    Great people shop and work in this establishment. The environment can be fun.

    Cons

    The company is not family friendly, they work you to death for a small salary. Compensation even with bonus is not competitve nor fairly distributed based on experience.

    Advice to ManagementAdvice

    Leadership should really make a fair market analysis and adjust salaries based on responsibility. It is bordering on federal violations....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Loved working for the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Pearland, TX
    Former Employee - Associate Manager in Pearland, TX

    I worked at Big Lots full-time (more than an year)

    Pros

    Was able to move up in the company was a plus

    Cons

    Husband passed away while working for another Big Lots location

    Advice to ManagementAdvice

    Needed to offer counseling for death in the family that worked for the same compamy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great, friendly associates and managers. Totally open door policy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Erie, PA
    Current Employee - Sales Associate/Cashier in Erie, PA

    I have been working at Big Lots part-time (more than an year)

    Pros

    If you like customer service...you'll love this job!!

    Cons

    Only hire part time associates.

    Advice to ManagementAdvice

    Less shrink with more recovery associates on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My first job, not so bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Associate in Ridgecrest, CA
    Current Employee - Floor Associate in Ridgecrest, CA

    I have been working at Big Lots part-time (less than an year)

    Pros

    I live in a smaller town so others may have had a different experience.

    The management and co-workers are more friendly than expected.

    I had zero work experience, they trained me on the spot. In the first week I had done every work position they offer: checking, stocking, unloading trucks, recovery, ect.

    The 20% percent discount, and they have associates weekends every month or so where associates get an extra 10% off, making a total of 30%.

    Cons

    The main manager is really nice, until you get on his bad side.

    They don't give enough hours and schedules vary greatly from week too week.

    You don't find out your schedule for that week until Saturday afternoon. I could have plans on Saturday night, then find out I have to work at 4 in the morning on Sunday.

    Advice to ManagementAdvice

    Try to be consistent with scheduling and get them done a little earlier.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Knowledge is Not Everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Gabriel, CA
    Current Employee - Manager in San Gabriel, CA

    I have been working at Big Lots full-time (more than 3 years)

    Pros

    Benefits are good, quality in building business and customer relations

    Cons

    Training is poor factor, too many chiefs not enough indians

    Advice to ManagementAdvice

    Train your employees as if you want them to excell

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Surprises in Every aisle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate
    Current Employee - Store Associate

    I have been working at Big Lots part-time (less than an year)

    Pros

    Its fun and challenges your creativity and adaptibilty at setting products in an astecally pleasing manner.

    Cons

    You will find that corporate is retracting a lot of sets that took a couple days to complete while shipping an abundance of certain product that is difficult to make room for.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    It's been a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Roseville, CA
    Current Employee - Store Associate in Roseville, CA

    I have been working at Big Lots part-time (less than an year)

    Pros

    Well if you are new to retail or first time job seeker. They are a good training spot. The staff there is very helpful and are willing to work with you.

    Cons

    It's only part time--4-20 hours a week. No benefits or retirement.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great first job, you learn to handle more difficult things then in a normal retail store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Fairless Hills, PA
    Current Employee - Customer Service Specialist in Fairless Hills, PA

    I have been working at Big Lots part-time (more than an year)

    Pros

    The co workers are my favorite part of showing up to work. My store has the greatest managers. Good work environment. Like a family

    Cons

    Scheduling is not the best. You don't find out your scehdule until the day before the new week. It sucks when items don't scan just because they don't have tickets, gets very annoying & aggravating

    Advice to ManagementAdvice

    Should care more for employees and stop making us work on holidays. It is completely wrong that we can't be with our family's on days that most have off!!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    css

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS in Staunton, VA
    Current Employee - CSS in Staunton, VA

    I have been working at Big Lots part-time (more than 8 years)

    Pros

    product mix is always changing keeping it interesting enjoy customers and associates

    Cons

    bar codes often don't scan low pay

    Advice to ManagementAdvice

    use upc bar codes pay employees a living wage and more for dedicated service

    Neutral Outlook
    No opinion of CEO
  11.  

    Don't expect a life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Team Leader in San Diego, CA
    Former Employee - Store Team Leader in San Diego, CA

    I worked at Big Lots

    Pros

    Surrounded by great people, great discount and fun atmosphere.

    Cons

    They work you to death. They don't care about the associates and it shows! Poor communication from corp to the store level. Greedy, greedy! The amount of freight coming into the store is ridiculous

    Advice to ManagementAdvice

    Get with it. Manage the freight, so your employees don't have to work so hard and get burnt out. Pretend to care about work life balance

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Big Lots Photos

Main "Anchor Store"/Strip Plaza/ 15+ yrs
Unloading the Trailers
Holiday Display

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