Big Y Foods
3.1 of 5 58 reviews
www.bigy.com Springfield, MA 5000+ Employees

Big Y Foods Reviews

Updated Jul 2, 2014
Big Y Foods – North Haven – “Cake for the boss!!”

All Employees Current Employees Only

3.1 58 reviews

                             

75% Approve of the CEO

(no image)

Donald H. D'Amour

(36 ratings)

55% of employees recommend this company to a friend
58 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "the right manager and this job can be great for any part time employee"
    in 4 reviews
  • "decent pay, flexible hours, interesting work, some cool co-workers"
    in 4 reviews
Cons:
  • "Most of managers highest education are high school degrees"
    in 6 reviews
  • "No room for advancement, and even if you do go full-time, they make you travel up to 45 minutes to your store"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    great part time employer

    Produce Clerk (Current Employee)
    Palmer, MA

    ProsThis job is completely dependent upon who your manager is at the time. the right manager and this job can be great for any part time employee. Wages are good considering the lack of necessary skills.

    Consmanagers tend to get shipped around from store to store often. many employees not reprimanded the way needed for results.

    Advice to Senior Managementtake stock in your employees, some of your hardest working, most intelligent workers are part timers who cannot obtain full time work through you.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    If your in it for the long haul there is money to be made, however high turn over

    Anonymous Employee (Current Employee)

    ProsGreat company benefits, most management is good. Closed 3 holidays out of the year (most grocery stores in the area are not) Time and a half every Sunday. Community involved, lots of great programs and discounts for staff. Non union (could go either way)

    ConsThe hours can be grueling, crazy around the holidays (no energy left to enjoy them even if they are closed) Pay starts out below average but you can work your way up fast if you prove yourself. Physically and mentally demanding

    Advice to Senior Managementkeep up the good work!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Decent employer

    Deli/Food Service/Seafood (Former Employee)

    ProsYou get a 25 cent approximately raise every 6 months, You also can learn alot from working in different departments that comes in handy in almost any food service job.

    ConsThe scheduled hrs. fluctuates intensely week by week and can be cut more than in half, which dramatically affects your pay.

    Advice to Senior ManagementTry to commit more to your employees, they help pay your bills. Also, try to set a minimum average of hours, (dont go from 38 hrs a week and suddenly drop down to 16)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Great Place to Work

    Bakery Clerk (Former Employee)
    Springfield, MA

    ProsGreat Benefits, people, and management. I wish they had jobs in my career field I studied in college because I would still be there. The D'Amour family really cares about their employees as well as customers. Just look around the store, there is no better put together grocer than Big Y.

    ConsNone, just a great place to work.

    Advice to Senior Managementkeep up the good work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    great job. management could be better.

    Cashier (Current Employee)
    Springfield, MA

    Pros-flexible schedules
    -decent pay
    -for the most part, decent customers

    Cons-hard to become fulltime
    -people call out a lot
    -not enough hours for people who want to work
    -management isn't very friendly

    Advice to Senior Managementplease make sure your management is treating employees fairly and properly. because I know for a fact that they aren't. at least in the two stores I've worked at over the years.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    First Job.

    Anonymous Employee (Current Employee)

    ProsGood people, flexible with availability.

    ConsTakes a while to climb up the ladder.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Decent Temporary Job

    Anonymous Employee (Former Employee)

    ProsCool Co-workers
    Silver Savings Discount / Sometimes food discounts
    Flexible Schedule

    ConsReally bad pay, I would only recommend it for a high school student, not someone looking to make a living (unless you are management).
    There is a lot of favoritism and gossip

    Advice to Senior ManagementRemember that your employees are people and treat them as such. Back talking, drama and favoritism doesn't help anyone.

    No, I would not recommend this company to a friend

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    Good

    Cashier/Service Clerk (Current Employee)
    North Branford, CT

    ProsExtremely flexible. Able to work around schedules.

    ConsCan be a dry job

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Wasn't completely terrible.

    Cashier (Former Employee)

    Pros- A lot of amazing co-workers.
    - I liked all of the managers except the CSM.
    - 30 cent raise every 6 months if you perform well.
    - Easy job.
    - Good first job.
    - Scott Gardiner was a great Store Manager.
    - Easily make friends, 95% of the cashiers are friendly and welcoming to new employees.
    - The more you're available, the more hours you get.
    - They do give pretty good hours for part-time.
    - They ask you to stay late a lot (you don't have to) and if you want to then more $ for you.
    - Time and a half on Sundays.
    - They ask you to go home early sometimes (the best) (but you don't have to).
    - This isn't a pro but if you work there MAKE SURE you always look in the customers cart for packs of water/things at the bottom.

    Cons- Everyone there is either dating or related LOL.
    - EVERY manager picks favorites.
    - Customers nickel and dime everything.
    - Customers watch you bag $400 worth of stuff and don't even help.
    - If you're a service clerk, the bottle room is hell.
    - Scan-It-Alls.
    - So cheap about bags.
    - They expect you to ring super fast, but if you miss items you get in trouble. (and if you miss things often you get taken off of the register.)

    Advice to Senior ManagementGet rid of RUDE Customer Service Managers. The one at my store was so mean to all employees and was always in a bad mood. I heard complaints about her from customers almost everyday. I don't know how the hell she got hired. Also the 8-12 items per bag thing, ARE YOU SERIOUS? Most of the customers are 55+ in age.. They don't like heavy bags !!!! No one likes heavy bags.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    You have do more than 1 job but get paid for only 1 job

    Anonymous Employee (Former Employee)

    ProsVery good in offering paid benefits

    ConsExpected more than required of its workers. Jobs could not be completed in time allowed

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Big Y Foods reviews and ratings — including employee satisfaction and approval rating for Big Y Foods CEO Donald H. D'Amour. All 58 reviews posted anonymously by Big Y Foods employees.