Biltmore Hotel & Spa Reviews

Updated June 12, 2015
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3.1
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Biltmore Hotel & Spa President Gene Prescott
Gene Prescott
3 Ratings

6 Employee Reviews

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  1. Very satisfied with the value and friendly staff that this company has to offer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laundry Attendant in Miami, FL
    Former Employee - Laundry Attendant in Miami, FL

    I worked at Biltmore Hotel & Spa full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very friendly staff, and the atmosphere is always positive.

    Cons

    It was to hot at times.

    Advice to Management

    N/A


  2. Helpful (1)

    Beautiful property, trying hard to compete

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Coral Gables, FL
    Current Employee - Management in Coral Gables, FL

    I have been working at Biltmore Hotel & Spa full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is under new management and is getting it's act together

    Cons

    Lack of benefits, not much room for growth

    Advice to Management

    Better pay for first level employees, help middle management grow.


  3. Great job, awesome management loved it. Only left Because i join the Army

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Biltmore Hotel & Spa

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible hours good pay and good benefits

    Cons

    no cons what so ever............


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  5. Plenty of room for improvement but no one wise enough to take action

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Coral Gables, FL
    Former Employee - Assistant Manager in Coral Gables, FL

    I worked at Biltmore Hotel & Spa full-time (More than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Beautiful Place, great co workers, plenty of job openings and opportunities.

    Cons

    Hourly rate or salary does not match job requirements and tasks. Higher management lack skills for their job title

    Advice to Management

    Happy employees = Good service = Satisfied Customers ....


  6. Wouldn't do it again

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Coral Gables, FL
    Former Employee - Server in Coral Gables, FL

    I worked at Biltmore Hotel & Spa

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    There is money to be made
    In a very nice and reputable area.
    Uniform provided and training
    not much more...

    Cons

    Early work schedule meaning I had to be there at 5 am...
    supervisors and management were horrible and didn't know how to manage properly
    overscheduled all the time and was called in on days off.

    Advice to Management

    learn how to treat employees better and not disrespect them like you did. Im so thankful i left as others did because you do not know how to retain good quality employees


  7. Helpful (1)

    Historic place falls short due to management in all sectors.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Coral Gables, FL
    Former Employee - Food Service Worker in Coral Gables, FL

    I worked at Biltmore Hotel & Spa

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Historic place to work which lies in the heart of Coral Gables. It definitely is beautiful.

    Cons

    Perverted management, unorganized structure, unfair treatment, underpaid.

    Advice to Management

    Be more professional to fully represent where you work.



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